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[Response Ops][UX] Rule creation flow updates #167039

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3 of 6 tasks
mdefazio opened this issue Sep 22, 2023 · 4 comments
Closed
3 of 6 tasks

[Response Ops][UX] Rule creation flow updates #167039

mdefazio opened this issue Sep 22, 2023 · 4 comments
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Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams)

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@mdefazio
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mdefazio commented Sep 22, 2023

Rule creation flow updates

Current priorities for improving the current Alert framework rule creation flow

Rule Selection

A growing list of rule types is causing us to rethink how we present these to the user, and how to simplify the choice relevant to the context.

Goal: Improve our rule selection process to provide quicker access to editing the actual rule condition values.

  • Minimize rule type options
  • Improve rule type selection
  • Provide more and 'smarter' defaults from contextual information

Actions

Our action framework has added many new features with more coming. How can we provide a more scalable solution to performing actions on alerts.

Goal: Provide a more scalable and customizable action UX framework to better accommodate the broader features and use cases.

  • Improve action selection
  • Improve experience for customizing and action payload definition
  • Action and/or message templates

Rule flow optimizations

There is a growing list of requests and issues surrounding our create rule flow. Let's take a look at feedback and user research to determine the best course forward.

Goal: Improve our overall rule flow to include recent feedback and user research

  • Review form order to better optimize to the mindset of the user
  • Review current patterns to align ourselves with other complex forms
  • End-of-flow improvements and jumping off points

Design assets:

Project Goals (Figma)
Milestone 1 Mockups (Figma)
Prototype: Management flow (Figma)

Design doc (Google doc)


Milestone 1

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Milestone 2 (TBD)

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@mdefazio mdefazio added the Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) label Sep 22, 2023
@mdefazio mdefazio self-assigned this Sep 22, 2023
@elasticmachine
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Pinging @elastic/response-ops (Team:ResponseOps)

@mdefazio
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@XavierM @Zacqary Are we still using this ticket? Or did you have a different one for the current v2 Rule creation work?

@Zacqary
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Zacqary commented Mar 21, 2024

#175634 is where I'm tracking implementation work.

@joana-cps joana-cps self-assigned this Jun 3, 2024
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Closing this issue. MS1 is being developed and should be tracked here: #175634
We need to gather and list necessities for MS2. Future form creation improvements will be listed here: https://github.com/elastic/platform-ux-team/issues/325

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