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ServiceNow ITOM Connector does populate severity in connector while we test it but not while using connector to add action in rule #166443

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sgaybhup opened this issue Sep 14, 2023 · 0 comments
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bug Fixes for quality problems that affect the customer experience Team:Integrations Team Label for Observability Integrations team

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@sgaybhup
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Kibana version:

Elasticsearch version:

Server OS version:

Browser version:

Browser OS version:

Original install method (e.g. download page, yum, from source, etc.):

Describe the bug:

Steps to reproduce:
1.Add Service Now ITOM Connector
2.Test Connector --> Severity
3.It populates Severity e.g. Critical, Minor etc.

  1. Create Rule
  2. Add Action (ServiceNow ITOM)
  3. Expand Severity drop down
    Expected Result - It should Populate list of Severities
    Actual Result : Its Empty

**Expected behavior:It should Populate list of Severities

Screenshots (if relevant):

Errors in browser console (if relevant):

Provide logs and/or server output (if relevant):

Any additional context:

@sgaybhup sgaybhup added the bug Fixes for quality problems that affect the customer experience label Sep 14, 2023
@botelastic botelastic bot added the needs-team Issues missing a team label label Sep 14, 2023
@jsanz jsanz added the Team:Integrations Team Label for Observability Integrations team label Oct 13, 2023
@botelastic botelastic bot removed the needs-team Issues missing a team label label Oct 13, 2023
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Labels
bug Fixes for quality problems that affect the customer experience Team:Integrations Team Label for Observability Integrations team
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