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[Fleet][Self-Managed]: APM integration overview page fails to load, when the integration is never installed. #166045

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amolnater-qasource opened this issue Sep 8, 2023 · 11 comments · Fixed by #172182
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bug Fixes for quality problems that affect the customer experience impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. QA:Validated Issue has been validated by QA Team:Fleet Team label for Observability Data Collection Fleet team

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@amolnater-qasource
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Kibana Build details:

VERSION: 8.10.0 BC7
BUILD: 66350
COMMIT: 824bcbfd9972c61e79ca9def6d43b550c5ff2999

Host OS and Browser version: All, All

Preconditions:

  1. 8.10.0 Kibana self-managed environment should be available.
  2. APM integration should never be installed.

Steps to reproduce:

  1. Navigate to integrations tab.
  2. Select APM integration> click Manage APM integration in Fleet.
  3. Observe blank page for APM integration overview page.

NOTE:

  • Issue gets resolved on once installing the APM integration.
  • Issue is also not reproducible if APM integration is later uninstalled

Expected Result:
APM integration overview page should load completely, when the integration is never installed.

Screen Recording:

Amol.Self-Block.-.ec2-54-237-225-53.compute-1.amazonaws.com.-.Remote.Desktop.Connection.2023-09-08.11-33-55.mp4
@amolnater-qasource amolnater-qasource added bug Fixes for quality problems that affect the customer experience impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. Team:Fleet Team label for Observability Data Collection Fleet team labels Sep 8, 2023
@elasticmachine
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Pinging @elastic/fleet (Team:Fleet)

@amolnater-qasource
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@karanbirsingh-qasource Please review.

@ghost
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ghost commented Sep 8, 2023

secondary review done

@jlind23
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jlind23 commented Sep 12, 2023

@kpollich How can APM integration not be "installed" if it is natively bundled with kibana?

@kpollich
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Just because the package is bundled does not mean it is present as a preconfigured package in kibana.yml. In self-hosted, it is possible to not have the package installed despite being bundled. In cloud, this is not possible due to the nature of the cloud configs we ship. So, this issue seems valid for self-hosted.

@nchaulet
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nchaulet commented Dec 5, 2023

Reopening as the PR fixing it was reverted

@nchaulet nchaulet reopened this Dec 5, 2023
@nchaulet
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Closed by #173058

@amolnater-qasource amolnater-qasource added the QA:Ready for Testing Code is merged and ready for QA to validate label Dec 13, 2023
@amolnater-qasource
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Hi Team,

We have revalidated this issue on latest 8.12.0 BC3 self-managed kibana cloud environment and found it still reproducible.

Observations:

  • APM integration overview page fails to load, when the integration is never installed.

Screen Recording:

Screen.Recording.2023-12-22.at.12.32.33.PM.mov

Build details:
Version: 8.12.0 BC3
BUILD: 69985
COMMIT: 2a8afed

Hence, we are reopening this issue.

Please let us know if we are missing anything here.
Thanks!!

@amolnater-qasource amolnater-qasource removed the QA:Ready for Testing Code is merged and ready for QA to validate label Dec 22, 2023
@nchaulet
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Hi @amolnater-qasource the PR was not backported to 8.12, just created a backport PR for that #173911

@amolnater-qasource amolnater-qasource added the QA:Ready for Testing Code is merged and ready for QA to validate label Dec 26, 2023
@jen-huang
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As the backport PR is merged, going to tentatively close this issue. QAS team, please reopen if there are any issues from testing.

@amolnater-qasource
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Hi Team,

We have revalidated this issue on latest 8.12.0 BC6 kibana cloud environment and found it fixed now.

Observations:

  • APM integration overview page loads completely, when the integration is never installed.

Build details:
VERSION: 8.12.0 BC6
BUILD: 70088
COMMIT: e9092c0
Artifact Link: https://staging.elastic.co/8.12.0-3eba7f46/summary-8.12.0.html

Screen Recording:

Screen.Recording.2024-01-15.at.2.36.31.PM.mov

Hence we are marking this issue as QA:Validated.

Thanks!

@amolnater-qasource amolnater-qasource added QA:Validated Issue has been validated by QA and removed QA:Ready for Testing Code is merged and ready for QA to validate labels Jan 15, 2024
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bug Fixes for quality problems that affect the customer experience impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. QA:Validated Issue has been validated by QA Team:Fleet Team label for Observability Data Collection Fleet team
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6 participants