diff --git a/data/graffiti-dashboard.csv b/data/graffiti-dashboard.csv
index 37bab56..fc57ab2 100644
--- a/data/graffiti-dashboard.csv
+++ b/data/graffiti-dashboard.csv
@@ -1,15 +1,27 @@
 "address","graffiti_contractors","created_at","customfld_lat","customfld_lon","group_id","hate_gang","ticket_id","loc_details","loc_name","public_description","url","responsible_party","sqft_abated","graffiti_status_primary","graffiti_status_details","status","square_footage"
+"**Address:** 111 NE 28TH AVE, PORTLAND 97232",NA,"2024-07-01T13:26:32Z","45.523656950120376","-122.6385945081711",8559017236631,"FALSE",395588,"NA","**Location name:** The Coca-Cola Company",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395588.json","Contractor","","Open",NA,"new",NA
+"**Address:** SE CARUTHERS ST & SE WATER AVE, PORTLAND 97214",NA,"2024-07-01T05:25:57Z","45.50587649218","-122.66194457122",8559017236631,"FALSE",395499,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395499.json","Contractor","","Open",NA,"new",NA
+"**Address:** 8050-8199 NE GLISAN ST, PORTLAND 97213",NA,"2024-07-01T01:33:12Z","45.52650941765271","-122.57970392704011",8559017236631,"FALSE",395383,"NA","**Location name:** Sidewalk between shell and the vacant next door business",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395383.json","Contractor","","Open",NA,"new",NA
+"**Address:** GAMMANS PARK, PORTLAND 97217",NA,"2024-06-30T23:53:56Z","45.57537","-122.69397",14482054292375,"FALSE",395280,"NA","**Location name:** Gammans Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395280.json","Parks","","Solved","Referred to parks","open",NA
+"**Address:** 3706 NE 15TH AVE, PORTLAND 97212",NA,"2024-06-30T23:14:30Z","45.54956508202877","-122.65026748180391",16039991901975,"FALSE",395236,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395236.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","new",NA
+"**Address:** GAMMANS PARK, PORTLAND 97217",NA,"2024-06-30T22:56:33Z","45.57517965703215","-122.69414305686952",14482054292375,"FALSE",395217,"NA","**Location name:** Gammans Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395217.json","Parks","","Solved","Referred to parks","open",NA
+"**Address:** 710 NE HOLLADAY ST, PORTLAND 97232",NA,"2024-06-30T22:03:44Z","45.52963","-122.6583",8559017236631,"FALSE",395181,"NA","**Location name:** Oregon Square 710 Building",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395181.json","Contractor","","Open",NA,"new",NA
+"**Address:** 600-699 NW FLANDERS ST, PORTLAND 97209",NA,"2024-06-30T19:51:59Z","45.52588837173155","-122.67692501431418",8559017236631,"FALSE",395080,"NA","**Location name:** Sidewalk in front of 355 NW 6th Ave Starlight Apts on Flanders side",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395080.json","Private Partner","","Solved","Referred to private partner","open",NA
+"**Address:** 2250 E BURNSIDE ST, PORTLAND 97214",NA,"2024-06-30T18:43:01Z","45.52274","-122.64243",8559017236631,"FALSE",395013,"NA","**Location name:** Soro Soro Coffee & Dessert",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/395013.json","Contractor","","Open",NA,"new",NA
+"**Address:** 7315 NE 27TH AVE, PORTLAND 97211",NA,"2024-06-30T16:54:30Z","45.57448123261913","-122.63843894004823",8559017236631,"FALSE",394924,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394924.json","Contractor","","Open",NA,"new",NA
+"**Address:** 1040 NE RUSSET ST, PORTLAND 97211",NA,"2024-06-30T16:47:43Z","45.57769916968682","-122.65380263328554",8559017236631,"FALSE",394911,"NA","**Location name:** 1040 NE Russet",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394911.json","Contractor","","Solved",NA,"closed",NA
+"**Address:** 3400 NE COLUMBIA BLVD, PORTLAND 97211",NA,"2024-06-30T16:39:46Z","45.572791460206986","-122.62922823429109",8559017236631,"FALSE",394905,"NA","**Location name:** 3400 NE Columbia BLVD",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394905.json","Contractor","","Solved",NA,"closed",NA
 "**Address:** LAURELHURST PARK, PORTLAND 97214",NA,"2024-06-30T14:01:46Z","45.52005464146865","-122.62352704055264",16039991901975,"FALSE",394803,"NA","**Location name:** Laurelhurst Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394803.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","new",NA
 "**Address:** 2600 SE 9TH AVE, PORTLAND 97202",NA,"2024-06-30T13:43:46Z","45.503572287441585","-122.65518665313722",8559017236631,"FALSE",394799,"NA","**Location name:** Northwest Natural",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394799.json","Contractor","","Open",NA,"new",NA
 "**Address:** 815 N FREMONT ST, PORTLAND 97227",NA,"2024-06-30T02:51:28Z","45.54800041182142","-122.6747238636603",8559017236631,"FALSE",394722,"NA","**Location name:** ROW retaining wall",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394722.json","Contractor","","Open",NA,"new",NA
-"**Address:**  SW 5TH AVE-I405 FWY RAMP, PORTLAND 97201",NA,"2024-06-30T00:16:32Z","45.50818701248961","-122.68320331014644",8559017236631,"FALSE",394632,"NA","**Location name:** on the on-ramp where SW Lincoln becomes SW Broadway on i-26",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394632.json","Contractor","","Open",NA,"new",NA
+"**Address:**  SW 5TH AVE-I405 FWY RAMP, PORTLAND 97201",NA,"2024-06-30T00:16:32Z","45.50818701248961","-122.68320331014644",8559017236631,"FALSE",394632,"NA","**Location name:** on the on-ramp where SW Lincoln becomes SW Broadway on i-26",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394632.json","ODOT","","Solved","Referred to ODOT","solved",NA
 "**Address:** S CURRY ST & S I5 FWY-MACADAM AVE RAMP, PORTLAND 97239",NA,"2024-06-30T00:11:35Z","45.49788541324","-122.67288578069",8559017236631,"FALSE",394621,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394621.json","Contractor","","Open",NA,"new",NA
 "**Address:** S BANCROFT ST & S HOOD AVE-MACADAM AVE RAMP, PORTLAND 97239",NA,"2024-06-30T00:11:07Z","45.49291374067","-122.67298152235",8559017236631,"FALSE",394619,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394619.json","Contractor","","Open",NA,"new",NA
-"**Address:** SW 1ST AVE & SW ARTHUR ST, PORTLAND 97201",NA,"2024-06-30T00:09:46Z","45.50371213022","-122.67867747452",8559017236631,"FALSE",394618,"NA","**Location name:** Underpass",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394618.json","Contractor","","Open",NA,"new",NA
-"**Address:**  FREMONT BRG, PORTLAND 97209",NA,"2024-06-29T22:08:04Z","45.53571821020589","-122.68575847148897",8559017236631,"FALSE",394510,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394510.json","Contractor","","Open",NA,"new",NA
-"**Address:** PORTLAND 97213",NA,"2024-06-29T19:13:06Z","45.5366143869266","-122.61855304241182",8559017236631,"FALSE",394378,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394378.json","Contractor","","Open",NA,"new",NA
-"**Address:** LUUWIT VIEW PARK, PORTLAND 97230",NA,"2024-06-29T18:24:11Z","45.550781768149676","-122.52841472625734",8559017236631,"FALSE",394317,"NA","**Location name:** Luuwit View Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394317.json","Contractor","","Open",NA,"new",NA
-"**Address:** PENDLETON PARK, PORTLAND 97221",NA,"2024-06-29T02:37:08Z","45.48048","-122.73212",8559017236631,"FALSE",393985,"NA","**Location name:** Pendleton Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/393985.json","Contractor","","Open",NA,"new",NA
+"**Address:** SW 1ST AVE & SW ARTHUR ST, PORTLAND 97201",NA,"2024-06-30T00:09:46Z","45.50371213022","-122.67867747452",8559017236631,"FALSE",394618,"NA","**Location name:** Underpass",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394618.json","ODOT","","Solved","Referred to ODOT","solved",NA
+"**Address:**  FREMONT BRG, PORTLAND 97209",NA,"2024-06-29T22:08:04Z","45.53571821020589","-122.68575847148897",8559017236631,"FALSE",394510,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394510.json","Contractor","","Solved",NA,"solved",NA
+"**Address:** PORTLAND 97213",NA,"2024-06-29T19:13:06Z","45.5366143869266","-122.61855304241182",8559017236631,"FALSE",394378,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394378.json","Tri-Met","","Solved","Referred to Tri-Met","solved",NA
+"**Address:** LUUWIT VIEW PARK, PORTLAND 97230",NA,"2024-06-29T18:24:11Z","45.550781768149676","-122.52841472625734",14482054292375,"FALSE",394317,"NA","**Location name:** Luuwit View Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/394317.json","Parks","","Solved","Referred to parks","open",NA
+"**Address:** PENDLETON PARK, PORTLAND 97221",NA,"2024-06-29T02:37:08Z","45.48048","-122.73212",14482054292375,"FALSE",393985,"NA","**Location name:** Pendleton Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/393985.json","Parks","","Solved","Referred to parks","open",NA
 "**Address:** 6327 SE MILWAUKIE AVE, PORTLAND 97202",NA,"2024-06-28T21:56:34Z","45.476949178879785","-122.64936089515687",8559017236631,"FALSE",393562,"NA","**Location name:** Street corner, SE tolman and SE milwaukie",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/393562.json","PBOT SSL","","Solved","SSL asset referred to contractor","solved",NA
 "**Address:** 1434 SW MORRISON ST, PORTLAND 97205",NA,"2024-06-28T20:29:30Z","45.52108","-122.68713",8559017236631,"FALSE",393430,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/393430.json","Contractor","","Open",NA,"new",NA
 "**Address:** LEVY CODE 708, PORTLAND 97209",NA,"2024-06-28T18:29:14Z","45.5361409368537","-122.68580675125123",8559017236631,"FALSE",393249,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/393249.json","Private Partner","","Solved","Referred to private partner","solved",NA
@@ -71,7 +83,7 @@
 "**Address:** 8540 NE SANDY BLVD, PORTLAND 97220","graffiti_removal_services_grs","2024-06-27T17:00:20Z","45.55376","-122.57483",4421577497495,"FALSE",391571,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391571.json","Contractor","","Solved","Cleaned by contractor","solved","3"
 "**Address:** NE 77TH AVE & NE SANDY BLVD, PORTLAND 97213","graffiti_removal_services_grs","2024-06-27T16:59:27Z","45.5503524131","-122.58377070319",4421577497495,"FALSE",391568,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391568.json","Contractor","","Solved","Cleaned by contractor","solved","5"
 "**Address:** 7712 NE SANDY BLVD, PORTLAND 97213","graffiti_removal_services_grs","2024-06-27T16:58:31Z","45.55024","-122.58346",4421577497495,"FALSE",391567,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391567.json","Contractor","","Solved","Cleaned by contractor","solved","4"
-"**Address:** 3574 SE HAWTHORNE BLVD, PORTLAND 97214","graffiti_removal_services_grs","2024-06-27T16:57:58Z","45.51184308962157","-122.6271039247513",8559017236631,"FALSE",391565,"NA","**Location name:** Jackpot Records",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391565.json","Contractor","","Pending","Contractor resolution","pending",NA
+"**Address:** 3574 SE HAWTHORNE BLVD, PORTLAND 97214","graffiti_removal_services_grs","2024-06-27T16:57:58Z","45.51184308962157","-122.6271039247513",4421577497495,"FALSE",391565,"NA","**Location name:** Jackpot Records",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391565.json","Contractor","","Solved","Cleaned by contractor","solved","42"
 "**Address:** 6818-6828 NE SANDY BLVD, PORTLAND 97213","graffiti_removal_services_grs","2024-06-27T16:57:21Z","45.54653","-122.59281",4421577497495,"FALSE",391563,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391563.json","Contractor","","Solved","Cleaned by contractor","solved","2"
 "**Address:** 3123-3127 NE 67TH AVE, PORTLAND 97213","graffiti_removal_services_grs","2024-06-27T16:56:26Z","45.54584","-122.59461",4421577497495,"FALSE",391560,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391560.json","Contractor","","Solved","Cleaned by contractor","solved","1"
 "**Address:** 6600 NE SANDY BLVD, PORTLAND 97213","graffiti_removal_services_grs","2024-06-27T16:55:36Z","45.54577","-122.59492",4421577497495,"FALSE",391557,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/391557.json","Contractor","","Solved","Cleaned by contractor","solved","4"
@@ -784,13 +796,13 @@
 "**Address:** 320-349 NE ROSA PARKS WAY, PORTLAND 97211",NA,"2024-06-02T22:29:55Z","45.56989236516797","-122.6622247695923",8559017236631,"FALSE",354066,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/354066.json","Contractor","","Pending","1st abatement letter sent","pending",NA
 "**Address:** 232 SE 80TH AVE, PORTLAND 97215","graffiti_removal_services_grs","2024-06-02T21:26:42Z","45.52060715009804","-122.58115355594613",4421577497495,"FALSE",354023,"NA","**Location name:** Montavilla United Methodist Church",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/354023.json","Contractor","","Solved","Cleaned by contractor","solved","126"
 "**Address:** 8900-8949 SW 26TH WAY, PORTLAND 97219",NA,"2024-06-02T19:51:07Z","45.46141368077741","-122.70494699478151",8559017236631,"FALSE",353949,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353949.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
-"**Address:** 1500-1599 NE SHAVER ST, PORTLAND 97212",NA,"2024-06-02T17:10:46Z","45.55186786680048","-122.64960765838624",8559017236631,"FALSE",353813,"NA","**Location name:** NE Shaver St",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353813.json","Contractor","","Solved",NA,"solved",NA
+"**Address:** 1500-1599 NE SHAVER ST, PORTLAND 97212",NA,"2024-06-02T17:10:46Z","45.55186786680048","-122.64960765838624",8559017236631,"FALSE",353813,"NA","**Location name:** NE Shaver St",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353813.json","Contractor","","Solved",NA,"closed",NA
 "**Address:** PORTLAND 97217",NA,"2024-06-02T00:08:19Z","45.60492275519447","-122.68192291295782",8559017236631,"TRUE",353472,"NA","**Location name:** On ramp to I5 North",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353472.json","ODOT","","Solved","Referred to ODOT","solved",NA
 "**Address:**  N MARINE DR-I5 FWY RAMP, PORTLAND 97217",NA,"2024-06-02T00:06:10Z","45.60545272357135","-122.6818960905269",8559017236631,"FALSE",353471,"NA","**Location name:** On ramp to I5 North",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353471.json","ODOT","","Solved","Referred to ODOT","solved",NA
 "**Address:** SE BELMONT ST & SE GRAND AVE, PORTLAND 97214",NA,"2024-06-02T00:03:49Z","45.51652277696","-122.66075263489",8559017236631,"FALSE",353469,"NA","**Location name:** behind the Twilight Cafe and Bar",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353469.json","Contractor","","Solved","Lack of response","solved",NA
 "**Address:** SWC/ 1ST & SW HARVEY MILK ST, PORTLAND 97204",NA,"2024-06-01T22:01:53Z","45.51969546740465","-122.672798037529",8559017236631,"FALSE",353386,"NA","**Location name:** Portland Arts Collective",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353386.json","Private Partner","","Solved","Referred to private partner","solved",NA
 "**Address:** 130 SE 7TH AVE, PORTLAND 97214","metal_acoustic_commercial_kraft_mack","2024-06-01T21:35:27Z","45.52179651622076","-122.65858501195909",4421577497495,"FALSE",353356,"NA","**Location name:** Subaru of Portland main shop/parts department",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353356.json","Contractor","","Solved","Cleaned by contractor","solved","56"
-"**Address:** 107 SE GRAND AVE, PORTLAND 97214",NA,"2024-06-01T21:25:49Z","45.521597314601436","-122.66117602586748",8559017236631,"FALSE",353343,"NA","**Location name:** Subaru of Portland",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353343.json","Property Owner","","Solved","Cleaned by property owner","solved",NA
+"**Address:** 107 SE GRAND AVE, PORTLAND 97214",NA,"2024-06-01T21:25:49Z","45.521597314601436","-122.66117602586748",8559017236631,"FALSE",353343,"NA","**Location name:** Subaru of Portland",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353343.json","Property Owner","","Solved","Cleaned by property owner","closed",NA
 "**Address:** MT TABOR PARK, PORTLAND 97215",NA,"2024-06-01T19:43:35Z","45.51041834261825","-122.59355485439302",14482054292375,"FALSE",353245,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353245.json","Parks","","Solved","Referred to parks","solved",NA
 "**Address:** MT TABOR PARK, PORTLAND 97215",NA,"2024-06-01T19:43:19Z","45.51041834261825","-122.59355485439302",8559017236631,"FALSE",353244,"NA","**Location name:** Mt Tabor Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353244.json","Contractor","","Solved",NA,"solved",NA
 "**Address:** MT TABOR PARK, PORTLAND 97215",NA,"2024-06-01T19:29:35Z","45.51182053454101","-122.59768545627595",14482054292375,"FALSE",353230,"NA","**Location name:** Mt Tabor Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/353230.json","Parks","","Solved","Referred to parks","solved",NA
@@ -833,7 +845,7 @@
 "**Address:** 7816 NE TILLAMOOK ST, PORTLAND 97213",NA,"2024-05-31T16:45:51Z","45.537144195377174","-122.58221983909608",8559017236631,"FALSE",351706,"NA","**Location name:** 79th tillamook st",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351706.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
 "**Address:** 2300-2399 NE 82ND AVE, PORTLAND 97213",NA,"2024-05-31T16:37:41Z","45.539150658725916","-122.57905483245851",8559017236631,"FALSE",351685,"NA","**Location name:** McDaniels athletic field",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351685.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
 "**Address:** 3825-3839 NE KILLINGSWORTH ST, PORTLAND 97211","portland_graffiti_removal_pgr","2024-05-31T06:32:56Z","45.56292217384199","-122.62352800382361",4421577497495,"FALSE",351304,"NA","**Location name:** Construction Side on Killingsworth and Cesar Chavez St.",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351304.json","Contractor","","Solved","Cleaned by contractor","solved","1448"
-"**Address:** 11038-11040 SW BARBUR BLVD, PORTLAND 97219",NA,"2024-05-31T04:07:32Z","45.44567165688248","-122.7309536933899",8559017236631,"FALSE",351257,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351257.json","ODOT","","Solved","Referred to ODOT","solved",NA
+"**Address:** 11038-11040 SW BARBUR BLVD, PORTLAND 97219",NA,"2024-05-31T04:07:32Z","45.44567165688248","-122.7309536933899",8559017236631,"FALSE",351257,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351257.json","ODOT","","Solved","Referred to ODOT","closed",NA
 "**Address:** 4904 SE HAWTHORNE BLVD, PORTLAND 97215",NA,"2024-05-31T03:00:37Z","45.511725301955444","-122.6120065609113",8559017236631,"FALSE",351228,"NA","**Location name:** The abandoned, decrepit & derelict Fraternal Order of Eagles lodge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351228.json","Contractor","","Solved",NA,"closed",NA
 "**Address:** 5352 SW CAMERON RD, PORTLAND 97221",NA,"2024-05-31T02:29:40Z","45.48348045679853","-122.73275613784791",8559017236631,"FALSE",351192,"NA","**Location name:** SE corner of intersection of SW Cameron Rd and SW 54th Ave",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351192.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
 "**Address:**  I5 FWY, PORTLAND 97217",NA,"2024-05-31T01:41:48Z","45.573452355026596","-122.67887055873871",8559017236631,"FALSE",351120,"NA","**Location name:** The east-facing side of the I-5 noise barrier",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/351120.json","Public Partner","","Solved","Referred to public partner","closed",NA
@@ -1035,7 +1047,7 @@
 "**Address:** LAURELHURST PARK, PORTLAND 97214",NA,"2024-05-23T06:41:16Z","45.519899497755254","-122.62466988202243",14482054292375,"FALSE",339079,"NA","**Location name:** Laurelhurst Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/339079.json","Parks","","Solved","Referred to parks","closed",NA
 "**Address:** LAURELHURST PARK, PORTLAND 97214",NA,"2024-05-23T06:41:04Z","45.52128","-122.62643",14482054292375,"FALSE",339078,"NA","**Location name:** Laurelhurst Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/339078.json","Parks","","Solved","Referred to parks","closed",NA
 "**Address:** THOMAS CULLY PROPERTY, PORTLAND 97218",NA,"2024-05-23T06:26:20Z","45.564265821105494","-122.58771300315858",14482054292375,"FALSE",339076,"NA","**Location name:** Cully Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/339076.json","Parks","","Solved","Referred to parks","closed",NA
-"**Address:** SW CANYON RD & SW JEFFERSON ST, PORTLAND 97201",NA,"2024-05-22T23:09:02Z","45.51918804671559","-122.69783914089204",8559017236631,"FALSE",338801,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/338801.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
+"**Address:** SW CANYON RD & SW JEFFERSON ST, PORTLAND 97201",NA,"2024-05-22T23:09:02Z","45.51918804671559","-122.69783914089204",8559017236631,"FALSE",338801,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/338801.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
 "**Address:** 500-589 SW NAITO PKWY, PORTLAND 97204","graffiti_removal_services_grs","2024-05-22T20:42:26Z","45.51866558655805","-122.6719316840172",4421577497495,"FALSE",338608,"NA","**Location name:** Signs on Morrison and Hawthorne Bridges",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/338608.json","Contractor","","Solved","Cleaned by contractor","closed","67"
 "**Address:** NW 6TH AVE & NW FLANDERS ST, PORTLAND 97209",NA,"2024-05-22T20:34:55Z","45.52591526934","-122.67652802758",8559017236631,"FALSE",338591,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/338591.json","Private Partner","","Solved","Referred to private partner","closed",NA
 "**Address:** IRA KELLER FOUNTAIN PARK, PORTLAND 97201",NA,"2024-05-22T17:59:26Z","45.512751272877814","-122.67897272243232",14482054292375,"FALSE",338295,"NA","**Location name:** Ira Keller Fountain Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/338295.json","Parks","","Solved","Referred to parks","closed",NA
@@ -1420,7 +1432,7 @@
 "**Address:** 5500-5799 NE 30TH AVE, PORTLAND 97211",NA,"2024-05-07T14:54:42Z","45.56280950074518","-122.63496282233069",8559017236631,"FALSE",322486,"NA","**Location name:** Concordia Commons",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322486.json","Contractor","","Open",NA,"new",NA
 "**Address:** 5501-5519 NE 30TH AVE, PORTLAND 97211",NA,"2024-05-07T14:47:10Z","45.562779454547865","-122.6350701151323",8559017236631,"FALSE",322476,"NA","**Location name:** Concordia Commons",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322476.json","Public Partner","","Solved","Referred to public partner","closed",NA
 "**Address:** GATEWAY DISCOVERY PARK, PORTLAND 97220",NA,"2024-05-07T08:29:54Z","45.532683267865494","-122.55451798439027",14482054292375,"FALSE",322398,"NA","**Location name:** Gateway Discovery Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322398.json","Parks","","Solved","Referred to parks","closed",NA
-"**Address:** 1005-1015 SE STARK ST, PORTLAND 97214","graffiti_removal_services_grs","2024-05-07T04:12:51Z","45.51957","-122.65526",4421577497495,"FALSE",322360,"NA","**Location name:** Dos Hermanos Bakery",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322360.json","Contractor","","Solved","Cleaned by contractor","solved","91"
+"**Address:** 1005-1015 SE STARK ST, PORTLAND 97214","graffiti_removal_services_grs","2024-05-07T04:12:51Z","45.51957","-122.65526",4421577497495,"FALSE",322360,"NA","**Location name:** Dos Hermanos Bakery",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322360.json","Contractor","","Solved","Cleaned by contractor","closed","91"
 "**Address:** 417 SE 11TH AVE, PORTLAND 97214",NA,"2024-05-07T04:06:17Z","45.51975","-122.65492",8559017236631,"FALSE",322355,"NA","**Location name:** Xchange Vibes",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322355.json","Contractor","","Solved",NA,"closed",NA
 "**Address:** 302 SE 7TH AVE, PORTLAND 97214","metal_acoustic_commercial_kraft_mack","2024-05-07T03:02:46Z","45.52063","-122.65838",4421577497495,"FALSE",322332,"NA","**Location name:** Na",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322332.json","Contractor","","Solved","Cleaned by contractor","open","111.02"
 "**Address:** 324 SE GRAND AVE, PORTLAND 97214","metal_acoustic_commercial_kraft_mack","2024-05-07T02:54:39Z","45.52033","-122.66039",4421577497495,"FALSE",322324,"NA","**Location name:** Andy & Bax",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/322324.json","Contractor","","Solved","Cleaned by contractor","closed","162.92"
@@ -1677,7 +1689,7 @@
 "**Address:** 1750 NW NAITO PKWY , PORTLAND 97209",NA,"2024-04-30T16:59:26Z","45.53676844521772","-122.68445491790773",8559017236631,"FALSE",316176,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/316176.json","Contractor","","Solved",NA,"closed",NA
 "**Address:** 1750 NW NAITO PKWY , PORTLAND 97209",NA,"2024-04-30T16:58:12Z","45.53668953736523","-122.68451929092409",8559017236631,"FALSE",316173,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/316173.json","ODOT","","Solved","Referred to ODOT","closed",NA
 "**Address:** GOV TOM MCCALL WATERFRONT PARK, PORTLAND 97201",NA,"2024-04-30T15:51:40Z","45.509875419660986","-122.6763838979024",14482054292375,"FALSE",316070,"NA","**Location name:** Gov Tom McCall Waterfront Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/316070.json","Parks","","Solved","Referred to parks","closed",NA
-"**Address:** 3414-3418 SE 129TH AVE , PORTLAND 97236","metal_acoustic_commercial_kraft_mack","2024-04-30T14:11:50Z","45.49753","-122.53085",4421577497495,"FALSE",315966,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/315966.json","Contractor","","Solved","Cleaned by contractor","solved","222.60"
+"**Address:** 3414-3418 SE 129TH AVE , PORTLAND 97236","metal_acoustic_commercial_kraft_mack","2024-04-30T14:11:50Z","45.49753","-122.53085",4421577497495,"FALSE",315966,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/315966.json","Contractor","","Solved","Cleaned by contractor","closed","222.60"
 "**Address:** 1720-1730 SE HAIG ST , PORTLAND 97202","rnac","2024-04-30T13:26:40Z","45.497834644466614","-122.64772206544878",4421577497495,"FALSE",315953,"NA","**Location name:** Morgan Auto repair",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/315953.json","Contractor","","Solved","Cleaned by contractor","closed","30"
 "**Address:** SOUTH PARK BLOCKS, PORTLAND 97201",NA,"2024-04-30T06:51:04Z","45.51530472180962","-122.68309608928759",14482054292375,"FALSE",315932,"NA","**Location name:** South Park Blocks",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/315932.json","Parks","","Solved","Referred to parks","closed",NA
 "**Address:** PORTLAND 97218","rnac","2024-04-30T02:52:03Z","45.56027054038257","-122.5911569595337",4421577497495,"FALSE",315860,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/315860.json","Contractor","","Solved","Cleaned by contractor","closed","20"
@@ -1762,7 +1774,7 @@
 "**Address:** 1815-1817 SE 7TH AVE , PORTLAND 97214",NA,"2024-04-26T22:22:09Z","45.50980944443463","-122.65916168702869",8559017236631,"FALSE",312660,"NA","**Location name:** Unsure near 616 SE Mill",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312660.json","Contractor","","Pending","1st abatement letter sent","pending",NA
 "**Address:** 2005 NE M L KING BLVD , PORTLAND 97212",NA,"2024-04-26T21:56:35Z","45.53735","-122.66247",8559017236631,"FALSE",312625,"NA","**Location name:** Unoccupied building",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312625.json","Contractor","","Pending","1st abatement letter sent","pending",NA
 "**Address:** 1450-1489 SW 20TH AVE, PORTLAND 97201",NA,"2024-04-26T21:27:34Z","45.517244771091704","-122.69494771957399",8559017236631,"FALSE",312586,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312586.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
-"**Address:** 2340 SW CANYON RD , PORTLAND 97201",NA,"2024-04-26T21:13:21Z","45.51875955457009","-122.69764065742494",8559017236631,"FALSE",312566,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312566.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
+"**Address:** 2340 SW CANYON RD , PORTLAND 97201",NA,"2024-04-26T21:13:21Z","45.51875955457009","-122.69764065742494",8559017236631,"FALSE",312566,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312566.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
 "**Address:** 5937 NE 60TH AVE , PORTLAND 97218",NA,"2024-04-26T21:06:55Z","45.56567","-122.60115",8559017236631,"FALSE",312564,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312564.json","Contractor","","Pending","1st abatement letter sent","pending",NA
 "**Address:** 2240 WI/ NE SANDY BLVD , PORTLAND 97232",NA,"2024-04-26T20:42:11Z","45.526627879106776","-122.64319449663164",8559017236631,"FALSE",312510,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312510.json","Contractor","","Open",NA,"new",NA
 "**Address:** PORTLAND 97232",NA,"2024-04-26T20:39:24Z","45.52647003483405","-122.6435807347298",8559017236631,"FALSE",312505,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/312505.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
@@ -1941,9 +1953,9 @@
 "**Address:** 1300 SW 5TH AVE , PORTLAND 97201",NA,"2024-04-21T19:10:47Z","45.514487610154966","-122.67891347408296",8559017236631,"FALSE",306632,"NA","**Location name:** SW Jefferson and 4th",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306632.json","PBOT SSL","","Solved","SSL asset referred to contractor","closed",NA
 "**Address:** 1211 SW 5TH AVE , PORTLAND 97204",NA,"2024-04-21T19:09:26Z","45.515010109104864","-122.68024921417238",8559017236631,"FALSE",306630,"NA","**Location name:** parking meter",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306630.json","Contractor","","Pending","Contractor resolution","closed",NA
 "**Address:** 1010 SW JEFFERSON ST , PORTLAND 97201",NA,"2024-04-21T19:08:16Z","45.51608892252283","-122.68484115600587",8559017236631,"FALSE",306629,"NA","**Location name:** Museum Place",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306629.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
-"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-21T19:02:57Z","45.519766881800955","-122.69809126853944",8559017236631,"FALSE",306627,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306627.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
-"**Address:** SW UNNAMED RD & SW VISTA AVE, PORTLAND 97201",NA,"2024-04-21T17:57:06Z","45.518947490123374","-122.69766211509706",8559017236631,"FALSE",306592,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306592.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
-"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-21T17:52:53Z","45.519597742294394","-122.6981019973755",8559017236631,"FALSE",306590,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306590.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
+"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-21T19:02:57Z","45.519766881800955","-122.69809126853944",8559017236631,"FALSE",306627,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306627.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
+"**Address:** SW UNNAMED RD & SW VISTA AVE, PORTLAND 97201",NA,"2024-04-21T17:57:06Z","45.518947490123374","-122.69766211509706",8559017236631,"FALSE",306592,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306592.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
+"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-21T17:52:53Z","45.519597742294394","-122.6981019973755",8559017236631,"FALSE",306590,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306590.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
 "**Address:** GATEWAY DISCOVERY PARK, PORTLAND 97220",NA,"2024-04-21T16:10:06Z","45.532314991299565","-122.55515098571777",8559017236631,"FALSE",306517,"NA","**Location name:** Gateway Discovery Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306517.json","Parks","","Solved","Referred to parks","closed",NA
 "**Address:** 10712 SE HOLGATE BLVD , PORTLAND 97266",NA,"2024-04-21T01:04:47Z","45.48958058739996","-122.55284960902387",8559017236631,"FALSE",306383,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306383.json","Contractor","","Pending","1st abatement letter sent","pending",NA
 "**Address:** 9919 SE HOLGATE BLVD , PORTLAND 97266",NA,"2024-04-21T01:02:25Z","45.49007699312895","-122.56142193621415",8559017236631,"FALSE",306382,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/306382.json","Contractor","","Pending","1st abatement letter sent","pending",NA
@@ -2397,7 +2409,7 @@
 "**Address:** 2729 SW TALBOT RD , PORTLAND 97201","portland_graffiti_removal_pgr","2024-04-07T19:44:44Z","45.50303840300413","-122.70528495311738",4421577497495,"FALSE",292120,"NA","**Location name:** Street wall",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/292120.json","Contractor","","Solved","Cleaned by contractor","solved","186"
 "**Address:** LUUWIT VIEW PARK, PORTLAND 97230",NA,"2024-04-07T18:43:43Z","45.548963506283656","-122.53177285194397",8559017236631,"FALSE",292055,"NA","**Location name:** Luuwit View Park",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/292055.json","Parks","","Solved","Referred to parks","closed",NA
 "**Address:** 6201 WI/ SW 37TH AVE , PORTLAND 97221",NA,"2024-04-07T18:36:09Z","45.47944","-122.71605",8559017236631,"FALSE",292044,"NA","**Location name:** by the water reservoirs",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/292044.json","Contractor","","Solved",NA,"closed",NA
-"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-07T13:42:53Z","45.519751847198755","-122.69821465015413",8559017236631,"FALSE",291723,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/291723.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","solved",NA
+"**Address:** 1190-1299 SW VISTA AVE, PORTLAND 97205",NA,"2024-04-07T13:42:53Z","45.519751847198755","-122.69821465015413",8559017236631,"FALSE",291723,"NA","**Location name:** Vista Bridge",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/291723.json","PBOT maintenance ops","","Open","Referred to PBOT maintenance ops","closed",NA
 "**Address:** 6370 SW CAPITOL HWY , PORTLAND 97239","rnac","2024-04-07T04:20:42Z","45.477737085088414","-122.69707202911378",8559017236631,"FALSE",291703,"NA","**Location name:** It is across the street from the Watershed Apts on a retainer wall",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/291703.json","Contractor","","Solved","Cleaned by contractor","closed","80"
 "**Address:** SW 35TH AVE & SW MULTNOMAH BLVD, PORTLAND 97219",NA,"2024-04-07T02:27:03Z","45.46713904705","-122.71284802473",8559017236631,"FALSE",291685,"NA","NA",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/291685.json","PBOT SSL","","Solved","SSL asset referred to contractor","closed",NA
 "**Address:** 2401-2423 NW JOHNSON ST , PORTLAND 97210",NA,"2024-04-07T02:17:41Z","45.52849003226945","-122.70077884197237",8559017236631,"FALSE",291679,"NA","**Location name:** Apartment garage",NA,"https://portlandoregon.zendesk.com/api/v2/tickets/291679.json","Contractor","","Pending","1st abatement letter sent","pending",NA