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Docdrop links on https://docdrop.org/fingerprinter/ confusing some LMS users #63

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mkdir-washington-edu opened this issue Nov 9, 2020 · 1 comment

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@mkdir-washington-edu
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When you refingerprint a PDF on https://docdrop.org/fingerprinter/ you see the filename, a download link, a link to the file hosted at docdrop.org, and the fingerprint. The link to the hosted file can cause confusion in two different ways for LMS app users.

  1. Currently in the LMS app if the URL you're using has the non-LMS app embedded the two apps "compete" with the non-LMS app appearing much of the time. Better explanation here: SPIKE: Provisioning unreliable when multiple embedded clients are present (LMS) hypothesis/lms#433.

  2. LMS users don't always read over the documentation (and don't always know there are two distinct apps) and mistake the docdrop link for the LMS environment.

Possible solutions:

  • Get rid of the docdrop link on the page once refingerprinting is complete
  • Add explainer text so folks clicking the docdrop link know that that link is not appropriate for use in the LMS.
@genuineBuildMonkey
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the docdrop link was removed

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