Redmine is an open-source, flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database.
Our instance of the tool lives here: https://projects.dojo4.com/.
- project support
- flexible issue tracking system
- client communication
- time tracking
- Except for the most generalized work, if you are working on something please make sure it maps back to a ticket in Redmine - if one does not exist, please create one
- Whenever possible, please log time (billable and non-billable) to specific tickets
- Push all communication into Redmine. Any substantive email communication shall be added to an existing ticket or turned into a new one. Do not allow communication to remain hidden, inaccessible and untrackable in email (or other mediums) - promote tranparency, trackability and collaboration by exposing that communication in a Redmine ticket.
- Check your board regularly and keep it clean and up-to-date: https://projects.dojo4.com/my/page
As much as we try to consolidate our project communication and tracking to Redmine, we ask clients to do the same. The Client Redmine Orientation is here.