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OVERVIEW
This is an effort to track the level of Tier 2 and on call support being offered by platform technical teams.
ACTION ITEMS [LEAVE THIS EPIC OPEN]
If you are on Tier 2 support or on call and you are assigned a ticket:
Make sure your name is listed under assignees
Add your team's label under labels [our label is platform-product-team]
OCTO Objective and OKR:
Objective:
Our platforms are the best way to deliver products at VA OKR
Our platforms hit the "elite" level (as defined by DORA) on Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service.
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OVERVIEW
This is an effort to track the level of Tier 2 and on call support being offered by platform technical teams.
ACTION ITEMS [LEAVE THIS EPIC OPEN]
If you are on Tier 2 support or on call and you are assigned a ticket:
Make sure your name is listed under assignees
Add your team's label under labels [our label is platform-product-team]
OCTO Objective and OKR:
Objective:
Our platforms are the best way to deliver products at VA
OKR
Our platforms hit the "elite" level (as defined by DORA) on Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service.
Tasks
Tasks
record: :new_episodes
from all tests vets-api#18707The text was updated successfully, but these errors were encountered: