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At smartphone payment methods such as Line Pay, a customer is redirected to their offsite page. At the offsite page, a customer can cancel to proceed with the payment.
After the cancelling, it should redirect a customer back to the selecting payment method page, but actually it shows the payment complete page.
That's why some customers can misunderstand that they succeed to complete the payment.
Expected Behavior
Cancelling payment should redirect us to selecting payment methods page.
Actual Behavior
Cancelling payment redirects us to complete payment page.
Possible Fix
Sorry but I'm not really sure how to fix.
But some other payment methods like credit_card already realizes this behaviour so smartphone payment methods are also possible to realize this behaviour 🙏
How to reprocude?
Select LinePay on selecting payment methods page
Proceed to LinePay offsite page
Scan QRcode by LINE app.
Cancel it
The web browser would be redirect to Complete Payment page
The text was updated successfully, but these errors were encountered:
Context
At smartphone payment methods such as Line Pay, a customer is redirected to their offsite page. At the offsite page, a customer can cancel to proceed with the payment.
After the cancelling, it should redirect a customer back to the selecting payment method page, but actually it shows the payment complete page.
That's why some customers can misunderstand that they succeed to complete the payment.
Expected Behavior
Cancelling payment should redirect us to selecting payment methods page.
Actual Behavior
Cancelling payment redirects us to complete payment page.
Possible Fix
Sorry but I'm not really sure how to fix.
But some other payment methods like credit_card already realizes this behaviour so smartphone payment methods are also possible to realize this behaviour 🙏
How to reprocude?
The text was updated successfully, but these errors were encountered: