Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error when exporting using the DaztoBlender plugin #217

Open
mcographics opened this issue Nov 24, 2024 · 12 comments
Open

Error when exporting using the DaztoBlender plugin #217

mcographics opened this issue Nov 24, 2024 · 12 comments
Assignees
Labels
bug Something isn't working fixed Issue is resolved.

Comments

@mcographics
Copy link

0041eba3981383ef37aad87e4d8ba1
35814229fef9a76e30a1a79692809b

im not sure if im doing something wrong but im not sure how to fix this, i did a clean install of the plugin, used REVO to wipe it out, and redownloaded the latests from here on github, but im not sure why this error persists..

@danielbui78 danielbui78 self-assigned this Nov 26, 2024
@danielbui78 danielbui78 added bug Something isn't working fixed Issue is resolved. labels Nov 26, 2024
@danielbui78
Copy link
Contributor

Bug fixed in Hotfix 107 (https://github.com/daz3d/DazToBlender/releases/tag/2024.2.17-hotfix-107) you can download from the Release page now, it should be uploaded to our DIM service in a few days.

@mcographics
Copy link
Author

Capture
Capture2

Downloaded the hotfix, cleaned out previous, installed hot fix, reloaded previous project, issue persists. So, I decided to load up a blank genesis character, AND same thing persists..

@mcographics
Copy link
Author

what else do you recommend i should do if it not working ?

@danielbui78
Copy link
Contributor

screenshot shows you are running version 2024 v2.15.105 which is the version prior to the latest update. The latest update should show version 2024 v2.17.107. You need to correctly install the plugin using the manual installation instructions.

@mcographics
Copy link
Author

The current version is properly installed now, the issue still persists.

11111
image

@danielbui78
Copy link
Contributor

Thanks, we can now identify the problem file: please upload the "B_FBX.fbx" that is in the error message above and post a link to it here.

Please also post your log.txt file here. You can find it at %APPDATA%\DAZ 3D\Studio4\log.txt.

@mcographics
Copy link
Author

the problem is there is no file in the directory when i go there, the folder is empty.
log.txt

@mcographics
Copy link
Author

mcographics commented Nov 27, 2024

please see log file :)

@danielbui78
Copy link
Contributor

Thank you, that was very helpful information. I will work on a script to help debug file write issues on your system. It may take a few days.

@danielbui78
Copy link
Contributor

Please download, unzip and double-click this Daz Script. It should create a diagnostic_log.txt file in the Intermediate folder where the B_FBX.fbx should have been written. Please upload that file or let me know if there was an error when running it.

bridge_troubleshooter.dsa.zip

@mcographics
Copy link
Author

it asks me where to save but the button says open, it doesnt save

@danielbui78
Copy link
Contributor

Can you please open a support ticket here: https://bugs.daz3d.com/hc/en-us/requests/new
I have reviewed your case with the customer support team and they will contact me when they receive your ticket, just copy and paste the URL for this github issue in your support request to them.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working fixed Issue is resolved.
Projects
None yet
Development

No branches or pull requests

2 participants