Users can't see the giant instruction poster above the terminal

[westbl]

It might be helpful to put an arrow with "INSTRUCTIONS ABOVE; LOOK UP" where the Wall of Shame used to be (to point out the giant poster that somehow is invisible to quite a few people).

[bradjc]

Do you think this will help? Adding a sign to tell people to look at a sign they are already not looking at?

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On Wed, May 22, 2019, 9:26 AM westbl ***@***.***> wrote: It might be helpful to put an arrow with "INSTRUCTIONS ABOVE; LOOK UP" where the Wall of Shame used to be (to point out the giant poster that somehow is invisible to quite a few people). — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#326>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AALGL4QVDVUNRQPMCJDAQG3PWVX3FANCNFSM4HOWAJ7A> .

[westbl]

When users are reminded to look up, their response has always been "Oh, I didn't see that there!". It seems that users are looking at the terminal screen for answers, rather than the walls around them, so having signage on the screen itself may help.

[bradjc]

Why don't we just put the instructions on the terminal screen?

[westbl]

That would be a good idea, but we might need a multi-page instruction manual then...like perhaps have different lines for "How To Create An Account", "How To Fund Your Account", "Who We Are", etc? Basically making the left side of the screen into an embedded tutorial? I just don't think we can fit everything on one screen without making the text tiny.