TaxJar not adjusting my order with taxes

[acalvino4]

Description

I installed the TaxJar plugin for craft commerce, but all my product still show $0.00 for their tax. Under each product you can see a valid taxjar category is selected. But when I add it to the cart, the cart snapshot shows no tax.

I found in the docs here:

The TaxJar TaxEngineInterface implementation(opens new window) does the following:

• Registers an Adjuster that adds a sandbox mode (toggled in plugin settings) and returns an OrderAdjustment using data from the TaxJar API.

Does this mean that I need to have TAXJAR_SANDBOX="1" in my config? If I do I get the error message Categories update failed. Make sure you are not in sandbox mode. when I "Sync TaxJar Categories". On the other hand if this is set to 0, then the sync does work, but the tax on all test orders is 0.

Is "Sandbox Mode" in the context of the plugin the same as this, meaning I need TaxJar Professional for this plugin to work?

Other

• I have tried removing and re-adding products to my cart
• I have my store location set

Additional info

• Craft version: Craft Pro 3.7.38
• PHP version: 8.1.7
• Database driver & version: PostgreSQL 14.2
• Plugins & versions:
  • Craft Commerce | 3.4.14
  • TaxJar | 1.0.1

[acalvino4]

If this is just user error, happy to be pointed in the right direction...but I feel like I've followed the docs as far as they go.