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Add Interactive Message for How to Ask for Technical Help #5

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BethanyG opened this issue Feb 11, 2018 · 2 comments
Open

Add Interactive Message for How to Ask for Technical Help #5

BethanyG opened this issue Feb 11, 2018 · 2 comments
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Backlog Issues considered non-priority or ice box features Discussion Needed enhancement help wanted Extra attention is needed

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@BethanyG
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BethanyG commented Feb 11, 2018

This is not fully formed, and definitely needs work and discussion. But it would be nice to add a slash command or interactive message that sent a user through a short set of questions that prompted them for:

  1. What, exactly their technical question is about (programming language, stack, API, etc.)
  2. What their code looks like (snippett, pen, github file, etc.)
  3. What error messages / stack traces they have gotten (snippett, pen, file, etc.)
  4. What they think might be the issue & what they have tried so far themselves to solve it

The thought would be to then take the answers to the above questions, and have the bot auto-post the results to the appropriate (probably selected by the user) channel on their behalf.

@BethanyG
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BethanyG commented Feb 16, 2018

Just edited the Slack bot, so am pasting two screegrabs here for future reference.

screen shot 2018-02-15 at 5 06 45 pm
screen shot 2018-02-15 at 5 06 59 pm

@angelocordon angelocordon added the Backlog Issues considered non-priority or ice box features label Mar 5, 2018
@BethanyG
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BethanyG commented Mar 5, 2018

Also adding the Markdown for those messages here, in case we want it for later.

Can someone help?
👍:skin-tone-5: _ Someone most likely can! _ 👍:skin-tone-5: But juuust in case - answering the following questions can help us better help you: ⭐ What have you tried so far? Give a quick rundown of your process.What does your code look like? (Is it on Github? Can you paste it into gist.github.com, repl.it, codepen.io, -- or create a snippet ➕ ?) ⭐What was expected? What happened instead? Are there screenshots or error logs you can share? ❗*Remember: * everyone here is volunteering their help. ⭐Pay it forward!⭐

Can I ask a question?
🎈 _ SURE THING! _ 🎈 But juuust in case - answering the following questions can help us better help you: ⭐ What have you tried so far? Give a quick rundown of your process.What does your code look like? (Is it on Github? Can you paste it into gist.github.com, repl.it, codepen.io, -- or create a snippet? ➕) ⭐What was expected? What happened instead? Are there screenshots or error logs you can share? ❗*Remember: * everyone here is volunteering their help. ⭐Pay it forward!⭐

?halp
Craft Your Question so that Others Can Better Help You ™️ ⭐ Be Clear What's this regarding & what are you trying to do?Be Aware Are you in the right topic channel? Browse channels to find the right ones. Please don't spam or cross post.)Don't give us a ??? without clues What have you tried so far? Let us know.Post as much relevant code as possible Use tools like gist.github.com, Codepen.io or repl.it - or use the ➕ to the left of the text field for a snippet.Set Expectations What behavior(s) were you expecting & what is happening instead?Be Nice Remember that we're a community & not Stack Overflow.We're not baby sitters We're happy to help debug with you to the best of our abilities, but to a certain extent, you have to have the ability to help yourself. ⭐⭐ We're Async & 100% Volunteer If you need immediate help, we suggest using Codementor or Hackhands.

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