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Sugar likes to invalidate your session any time it chokes on data passed via REST. The only thing that looks like it might be causing a problem is the colon in "Re: [USG] Credit Card Processing Failed"
Last time i had this problem i fixed it by removing quotes. This time i have no idea what to do. Here is the debug output:
SugarCRM CE 6.5.0.
{"agent"=>"a0D3000000EVt8vEAD", "name"=>"Re: iLoad", "sf_id"=>"a0va00000013AqpAAE", "sf_owner"=>"", "sf_ownerid"=>"", "sf_createddate"=>"", "sf_createdby"=>"", "sf_createdbyid"=>"", "sf_lastactivitydate"=>"", "sf_lastmodifieddate"=>"", "sf_lastmodifiedby"=>"", "sf_lastmodifiedbyid"=>"", "sf_recruiter"=>"", "sf_region"=>"", "receiver"=>"[email protected]", "cc"=>""}
{"agent"=>"", "name"=>"Lipotrim", "sf_id"=>"a0va00000012eCDAAY", "sf_owner"=>"", "sf_ownerid"=>"", "sf_createddate"=>"", "sf_createdby"=>"", "sf_createdbyid"=>"", "sf_lastactivitydate"=>"", "sf_lastmodifieddate"=>"", "sf_lastmodifiedby"=>"", "sf_lastmodifiedbyid"=>"", "sf_recruiter"=>"", "sf_region"=>"", "receiver"=>"[email protected]", "cc"=>""}
{"agent"=>"", "name"=>"RE: New Application - UK Immigration Helpline Ltd", "sf_id"=>"a0va0000005oqo3AAA", "sf_owner"=>"", "sf_ownerid"=>"", "sf_createddate"=>"", "sf_createdby"=>"", "sf_createdbyid"=>"", "sf_lastactivitydate"=>"", "sf_lastmodifieddate"=>"", "sf_lastmodifiedby"=>"", "sf_lastmodifiedbyid"=>"", "sf_recruiter"=>"", "sf_region"=>"", "receiver"=>"[email protected]", "cc"=>""}
get_module_fields: Request:
{
"session": "pe9o3e9rk0qv06enq3t2tpegq3",
"module_name": "emp_Email"
}
get_module_fields: JSON Response:
{"module_name"=>"emp_Email",
"module_fields"=>
{"id"=>
{"name"=>"id", "type"=>"id", "label"=>"ID", "required"=>1, "options"=>[]},
"name"=>
{"name"=>"name",
"type"=>"name",
"label"=>"Name",
"required"=>1,
"options"=>[]},
"date_entered"=>
{"name"=>"date_entered",
"type"=>"datetime",
"label"=>"Date Created",
"required"=>0,
"options"=>
{"="=>{"name"=>"=", "value"=>"Equals"},
"not_equal"=>{"name"=>"not_equal", "value"=>"Not On"},
"greater_than"=>{"name"=>"greater_than", "value"=>"After"},
"less_than"=>{"name"=>"less_than", "value"=>"Before"},
"last_7_days"=>{"name"=>"last_7_days", "value"=>"Last 7 Days"},
"next_7_days"=>{"name"=>"next_7_days", "value"=>"Next 7 Days"},
"last_30_days"=>{"name"=>"last_30_days", "value"=>"Last 30 Days"},
"next_30_days"=>{"name"=>"next_30_days", "value"=>"Next 30 Days"},
"last_month"=>{"name"=>"last_month", "value"=>"Last Month"},
"this_month"=>{"name"=>"this_month", "value"=>"This Month"},
"next_month"=>{"name"=>"next_month", "value"=>"Next Month"},
"last_year"=>{"name"=>"last_year", "value"=>"Last Year"},
"this_year"=>{"name"=>"this_year", "value"=>"This Year"},
"next_year"=>{"name"=>"next_year", "value"=>"Next Year"},
"between"=>{"name"=>"between", "value"=>"Is Between"}}},
"date_modified"=>
{"name"=>"date_modified",
"type"=>"datetime",
"label"=>"Date Modified",
"required"=>0,
"options"=>
{"="=>{"name"=>"=", "value"=>"Equals"},
"not_equal"=>{"name"=>"not_equal", "value"=>"Not On"},
"greater_than"=>{"name"=>"greater_than", "value"=>"After"},
"less_than"=>{"name"=>"less_than", "value"=>"Before"},
"last_7_days"=>{"name"=>"last_7_days", "value"=>"Last 7 Days"},
"next_7_days"=>{"name"=>"next_7_days", "value"=>"Next 7 Days"},
"last_30_days"=>{"name"=>"last_30_days", "value"=>"Last 30 Days"},
"next_30_days"=>{"name"=>"next_30_days", "value"=>"Next 30 Days"},
"last_month"=>{"name"=>"last_month", "value"=>"Last Month"},
"this_month"=>{"name"=>"this_month", "value"=>"This Month"},
"next_month"=>{"name"=>"next_month", "value"=>"Next Month"},
"last_year"=>{"name"=>"last_year", "value"=>"Last Year"},
"this_year"=>{"name"=>"this_year", "value"=>"This Year"},
"next_year"=>{"name"=>"next_year", "value"=>"Next Year"},
"between"=>{"name"=>"between", "value"=>"Is Between"}}},
"modified_user_id"=>
{"name"=>"modified_user_id",
"type"=>"assigned_user_name",
"label"=>"Modified By",
"required"=>0,
"options"=>[]},
"modified_by_name"=>
{"name"=>"modified_by_name",
"type"=>"assigned_user_name",
"label"=>"Modified By",
"required"=>0,
"options"=>[]},
"created_by"=>
{"name"=>"created_by",
"type"=>"assigned_user_name",
"label"=>"Created By",
"required"=>0,
"options"=>[]},
"created_by_name"=>
{"name"=>"created_by_name",
"type"=>"assigned_user_name",
"label"=>"Created By",
"required"=>0,
"options"=>[]},
"description"=>
{"name"=>"description",
"type"=>"text",
"label"=>"Description",
"required"=>0,
"options"=>[]},
"deleted"=>
{"name"=>"deleted",
"type"=>"bool",
"label"=>"Deleted",
"required"=>0,
"options"=>[],
"default_value"=>"0"},
"assigned_user_id"=>
{"name"=>"assigned_user_id",
"type"=>"relate",
"label"=>"Assigned User Id",
"required"=>0,
"options"=>[]},
"assigned_user_name"=>
{"name"=>"assigned_user_name",
"type"=>"relate",
"label"=>"Assigned to",
"required"=>0,
"options"=>[]},
"body"=>
{"name"=>"body",
"type"=>"text",
"label"=>"body",
"required"=>0,
"options"=>[]},
"receiver"=>
{"name"=>"receiver",
"type"=>"varchar",
"label"=>"receiver",
"required"=>0,
"options"=>[]},
"cc"=>
{"name"=>"cc",
"type"=>"varchar",
"label"=>"cc",
"required"=>0,
"options"=>[]},
"sf_id"=>
{"name"=>"sf_id",
"type"=>"varchar",
"label"=>"Salesforce ID",
"required"=>0,
"options"=>[]},
"sf_owner"=>
{"name"=>"sf_owner",
"type"=>"varchar",
"label"=>"Owner (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_ownerid"=>
{"name"=>"sf_ownerid",
"type"=>"varchar",
"label"=>"Owner Id (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_lastmodifiedby"=>
{"name"=>"sf_lastmodifiedby",
"type"=>"varchar",
"label"=>"Last Modified By (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_createdby"=>
{"name"=>"sf_createdby",
"type"=>"varchar",
"label"=>"Created By (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_createdbyid"=>
{"name"=>"sf_createdbyid",
"type"=>"varchar",
"label"=>"Created By ID (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_lastmodifiedbyid"=>
{"name"=>"sf_lastmodifiedbyid",
"type"=>"varchar",
"label"=>"Last Modified By ID (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_createddate"=>
{"name"=>"sf_createddate",
"type"=>"varchar",
"label"=>"Created Date (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_lastmodifieddate"=>
{"name"=>"sf_lastmodifieddate",
"type"=>"varchar",
"label"=>"Last Modified Date (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_lastactivitydate"=>
{"name"=>"sf_lastactivitydate",
"type"=>"varchar",
"label"=>"Last Activity Date (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_recruiter"=>
{"name"=>"sf_recruiter",
"type"=>"varchar",
"label"=>"Recruiter (Salesforce)",
"required"=>0,
"options"=>[]},
"sf_region"=>
{"name"=>"sf_region",
"type"=>"varchar",
"label"=>"Region (Salesforce)",
"required"=>0,
"options"=>[]},
"emp_merchant_emp_email_1_name"=>
{"name"=>"emp_merchant_emp_email_1_name",
"type"=>"relate",
"label"=>"Merchant",
"required"=>0,
"options"=>[]}},
"link_fields"=>
{"created_by_link"=>
{"name"=>"created_by_link",
"type"=>"link",
"relationship"=>"emp_email_created_by",
"module"=>"Users",
"bean_name"=>"User"},
"modified_user_link"=>
{"name"=>"modified_user_link",
"type"=>"link",
"relationship"=>"emp_email_modified_user",
"module"=>"Users",
"bean_name"=>"User"},
"assigned_user_link"=>
{"name"=>"assigned_user_link",
"type"=>"link",
"relationship"=>"emp_email_assigned_user",
"module"=>"Users",
"bean_name"=>"User"},
"emp_merchant_emp_email_1"=>
{"name"=>"emp_merchant_emp_email_1",
"type"=>"link",
"relationship"=>"emp_merchant_emp_email_1",
"module"=>"",
"bean_name"=>""},
"emp_merchant_emp_email_1emp_merchant_ida"=>
{"name"=>"emp_merchant_emp_email_1emp_merchant_ida",
"type"=>"link",
"relationship"=>"emp_merchant_emp_email_1",
"module"=>"",
"bean_name"=>""},
"emp_email_securitygroups_1"=>
{"name"=>"emp_email_securitygroups_1",
"type"=>"link",
"relationship"=>"emp_email_securitygroups_1",
"module"=>"",
"bean_name"=>""}}}
set_entry: Request:
{
"session": "pe9o3e9rk0qv06enq3t2tpegq3",
"module_name": "emp_Email",
"name_value_list": {"cc":{"name":"cc","value":""},"name":{"name":"name","value":"Re: [USG] Credit Card Processing Failed"},"receiver":{"name":"receiver","value":"[email protected]"},"sf_createdby":{"name":"sf_createdby","value":""},"sf_createdbyid":{"name":"sf_createdbyid","value":""},"sf_id":{"name":"sf_id","value":"a0va00000013IWFAA2"},"sf_lastmodifiedby":{"name":"sf_lastmodifiedby","value":""},"sf_lastmodifiedbyid":{"name":"sf_lastmodifiedbyid","value":""},"sf_owner":{"name":"sf_owner","value":""},"sf_ownerid":{"name":"sf_ownerid","value":""},"sf_recruiter":{"name":"sf_recruiter","value":""},"sf_region":{"name":"sf_region","value":""}}
}
set_entry: JSON Response:
{"name"=>"Invalid Session ID",
"number"=>11,
"description"=>"The session ID is invalid"}
login: Request:
{
"user_auth": {
"user_name": "admin",
"password": "21232f297a57a5a743894a0e4a801fc3",
"version": 2
},
"application": "sugarcrm_rubygem"
}
login: JSON Response:
{"id"=>"pe9o3e9rk0qv06enq3t2tpegq3",
"module_name"=>"Users",
"name_value_list"=>
{"user_id"=>{"name"=>"user_id", "value"=>"1"},
"user_name"=>{"name"=>"user_name", "value"=>"admin"},
"user_language"=>{"name"=>"user_language", "value"=>"en_us"},
"user_currency_id"=>{"name"=>"user_currency_id", "value"=>"-99"},
"user_currency_name"=>
{"name"=>"user_currency_name", "value"=>"US Dollars"}}}
set_entry: Request:
{
"session": "pe9o3e9rk0qv06enq3t2tpegq3",
"module_name": "emp_Email",
"name_value_list": {"cc":{"name":"cc","value":""},"name":{"name":"name","value":"Re: [USG] Credit Card Processing Failed"},"receiver":{"name":"receiver","value":"[email protected]"},"sf_createdby":{"name":"sf_createdby","value":""},"sf_createdbyid":{"name":"sf_createdbyid","value":""},"sf_id":{"name":"sf_id","value":"a0va00000013IWFAA2"},"sf_lastmodifiedby":{"name":"sf_lastmodifiedby","value":""},"sf_lastmodifiedbyid":{"name":"sf_lastmodifiedbyid","value":""},"sf_owner":{"name":"sf_owner","value":""},"sf_ownerid":{"name":"sf_ownerid","value":""},"sf_recruiter":{"name":"sf_recruiter","value":""},"sf_region":{"name":"sf_region","value":""}}
}
set_entry: JSON Response:
{"name"=>"Invalid Session ID",
"number"=>11,
"description"=>"The session ID is invalid"}
login: Request:
{
"user_auth": {
"user_name": "admin",
"password": "21232f297a57a5a743894a0e4a801fc3",
"version": 2
},
"application": "sugarcrm_rubygem"
}
login: JSON Response:
{"id"=>"pe9o3e9rk0qv06enq3t2tpegq3",
"module_name"=>"Users",
"name_value_list"=>
{"user_id"=>{"name"=>"user_id", "value"=>"1"},
"user_name"=>{"name"=>"user_name", "value"=>"admin"},
"user_language"=>{"name"=>"user_language", "value"=>"en_us"},
"user_currency_id"=>{"name"=>"user_currency_id", "value"=>"-99"},
"user_currency_name"=>
{"name"=>"user_currency_name", "value"=>"US Dollars"}}}
set_entry: Request:
{
"session": "pe9o3e9rk0qv06enq3t2tpegq3",
"module_name": "emp_Email",
"name_value_list": {"cc":{"name":"cc","value":""},"name":{"name":"name","value":"Re: [USG] Credit Card Processing Failed"},"receiver":{"name":"receiver","value":"[email protected]"},"sf_createdby":{"name":"sf_createdby","value":""},"sf_createdbyid":{"name":"sf_createdbyid","value":""},"sf_id":{"name":"sf_id","value":"a0va00000013IWFAA2"},"sf_lastmodifiedby":{"name":"sf_lastmodifiedby","value":""},"sf_lastmodifiedbyid":{"name":"sf_lastmodifiedbyid","value":""},"sf_owner":{"name":"sf_owner","value":""},"sf_ownerid":{"name":"sf_ownerid","value":""},"sf_recruiter":{"name":"sf_recruiter","value":""},"sf_region":{"name":"sf_region","value":""}}
}
set_entry: JSON Response:
{"name"=>"Invalid Session ID",
"number"=>11,
"description"=>"The session ID is invalid"}
login: Request:
{
"user_auth": {
"user_name": "admin",
"password": "21232f297a57a5a743894a0e4a801fc3",
"version": 2
},
"application": "sugarcrm_rubygem"
}
login: JSON Response:
{"id"=>"pe9o3e9rk0qv06enq3t2tpegq3",
"module_name"=>"Users",
"name_value_list"=>
{"user_id"=>{"name"=>"user_id", "value"=>"1"},
"user_name"=>{"name"=>"user_name", "value"=>"admin"},
"user_language"=>{"name"=>"user_language", "value"=>"en_us"},
"user_currency_id"=>{"name"=>"user_currency_id", "value"=>"-99"},
"user_currency_name"=>
{"name"=>"user_currency_name", "value"=>"US Dollars"}}}
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