Crash reports #71

timeshift-ted · 2023-09-07T16:04:10Z

Crashlytics is reporting this crash is happening regularly:

Fatal Exception: java.lang.IllegalStateException
Reply already submitted
io.flutter.embedding.engine.dart.DartMessenger$Reply.reply (DartMessenger.java:435)
io.flutter.plugin.common.MethodChannel$IncomingMethodCallHandler$1.error (MethodChannel.java:268)
com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.error (ChargebeeFlutterSdkPlugin.kt:530)
com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.onError (ChargebeeFlutterSdkPlugin.kt:511)
com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.access$onError (ChargebeeFlutterSdkPlugin.kt:26)
com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin$retrieveProducts$1.onError (ChargebeeFlutterSdkPlugin.kt:159)
com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke (BillingClientManager.kt:51)
com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke (BillingClientManager.kt:21)
com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke (BillingClientManager.kt:69)
com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke (BillingClientManager.kt:21)
com.chargebee.android.billingservice.BillingClientManager$createBillingClientStateListener$1.onBillingServiceDisconnected (BillingClientManager.kt:504)
com.android.billingclient.api.zzaf.onServiceDisconnected (com.android.billingclient:billing@@4.0.0:4)
android.app.LoadedApk$ServiceDispatcher.doDeath (LoadedApk.java:1967)
android.app.LoadedApk$ServiceDispatcher$RunConnection.run (LoadedApk.java:1982)
android.os.Handler.handleCallback (Handler.java:883)
android.os.Handler.dispatchMessage (Handler.java:100)
android.os.Looper.loop (Looper.java:214)
android.app.ActivityThread.main (ActivityThread.java:7356)
java.lang.reflect.Method.invoke (Method.java)
com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:492)
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:930)

cb-amutha · 2023-09-08T10:34:49Z

thanks @timeshift-ted for sharing the logs here.
As per the crash analytics logs, we could see the issue is while fetching the products from google store and unfortunately the app was unable to connect with google play billing service.
Could you please add the test account of google play store and try again. Thanks.

And also, will try to replicate the same issue in our example app and update it.

timeshift-ted · 2023-09-12T17:09:11Z

Hi, Can you please give me instructions on "add the test account of google play store"? Ted Johnson Timeshift Media, Inc.

…

On Fri, Sep 8, 2023 at 3:35 AM Amutha C ***@***.***> wrote: thanks @timeshift-ted <https://github.com/timeshift-ted> for sharing the logs here. As per the crash analytics logs, we could see the issue is while fetching the products from google store and unfortunately the app was unable to connect with google play billing service. Could you please add the test account of google play store and try again. Thanks. And also, will try to replicate the same issue in our example app and update it. — Reply to this email directly, view it on GitHub <#71 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ANUMDSQ2TZOTEWSGQGNCGY3XZLYFJANCNFSM6AAAAAA4PEDMDM> . You are receiving this because you were mentioned.Message ID: ***@***.***>

nikolashaag · 2023-10-12T09:41:18Z

Hi @cb-amutha ,

we have 120 reports of the same error since going live 1 month ago. Also through Crashlytics.

What causes the failure to connect to Google Play services here?

ciriousjoker · 2023-10-18T23:35:51Z

We also have this issue, but it's unclear why. I have a suspicion it's caused by the new default proguard rules in combination with a perhaps swallowed error, but I have no proof.

ciriousjoker · 2023-10-18T23:41:40Z

Here are stacktraces:

production via Crashlytics

Fatal Exception: java.lang.IllegalStateException: Reply already submitted
at bh.c$g.a(SourceFile:1)
at lh.k$a$a.b(SourceFile:1)
at b4.b.f(SourceFile:1)
at b4.b.h(SourceFile:1)
at b4.b.b(SourceFile:1)
at b4.b$i.onError(SourceFile:1)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(SourceFile:2)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(SourceFile:1)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(SourceFile:2)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(SourceFile:1)
at com.chargebee.android.billingservice.BillingClientManager$createBillingClientStateListener$1.onBillingServiceDisconnected(:15)
at u2.v.onServiceDisconnected(SourceFile:1)
at android.app.LoadedApk$ServiceDispatcher.doDeath(LoadedApk.java:2382)
at android.app.LoadedApk$ServiceDispatcher$RunConnection.run(LoadedApk.java:2397)
at android.os.Handler.handleCallback(Handler.java:942)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:226)
at android.os.Looper.loop(Looper.java:313)
at android.app.ActivityThread.main(ActivityThread.java:8762)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:604)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)

Interestingly, the underlying error message is this:

flutter_error_exception | PlatformException(502, java.lang.Class cannot be cast to java.lang.reflect.ParameterizedType, java.lang.Class cannot be cast to java.lang.reflect.ParameterizedType, null)
flutter_error_reason | thrown purchase() failed.

in debug mode

Here, I opened the app, then logged into the Play Store on the emulator (might have called some callback in your sdk) and then resurfaced the app.

FATAL EXCEPTION: main
Process: com.dieringe.workout.debug, PID: 4621
java.lang.IllegalStateException: Reply already submitted
at io.flutter.embedding.engine.dart.DartMessenger$Reply.reply(DartMessenger.java:435)
at io.flutter.plugin.common.MethodChannel$IncomingMethodCallHandler$1.error(MethodChannel.java:268)
at com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.error(ChargebeeFlutterSdkPlugin.kt:530)
at com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.onError(ChargebeeFlutterSdkPlugin.kt:511)
at com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin.access$onError(ChargebeeFlutterSdkPlugin.kt:26)
at com.chargebee.flutter.sdk.ChargebeeFlutterSdkPlugin$retrieveProducts$1.onError(ChargebeeFlutterSdkPlugin.kt:159)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(BillingClientManager.kt:51)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(BillingClientManager.kt:21)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(BillingClientManager.kt:69)
at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(BillingClientManager.kt:21)
at com.chargebee.android.billingservice.BillingClientManager$createBillingClientStateListener$1.onBillingServiceDisconnected(BillingClientManager.kt:511)
at com.android.billingclient.api.zzaf.onServiceDisconnected(com.android.billingclient:billing@@6.0.1:5)
at android.app.LoadedApk$ServiceDispatcher.doDeath(LoadedApk.java:2218)
at android.app.LoadedApk$ServiceDispatcher$RunConnection.run(LoadedApk.java:2233)
at android.os.Handler.handleCallback(Handler.java:958)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:205)
at android.os.Looper.loop(Looper.java:294)
at android.app.ActivityThread.main(ActivityThread.java:8177)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:552)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:971)

This suggests missing proguard rules.
We're using chargebee_flutter: v0.2.1.

Perhaps you guys are using an old version of retrofit? This seems related: After enable R8 full mode getting ParameterizedType error square/retrofit#3751

ciriousjoker · 2023-10-19T00:47:51Z

Issue is also reproducible in v0.3.0... this is affecting our production users who can't do purchases, please fix this asap.

ciriousjoker · 2023-11-02T04:09:37Z

Here are reproduction steps:

Open Play Store
Open the own app
Open random other app
Close Play Store
Switch back to the app (it crashed)

Basically, closing the Play Store crashes the app if it's in the background. If it's in the foreground, nothing happens.
ProGuard/no ProGuard makes no difference.

cb-haripriyan · 2023-11-02T07:06:20Z

Thanks for the steps to reproduce @ciriousjoker
We are looking into this and will update here about the progress.

ciriousjoker · 2023-11-16T14:20:38Z

@cb-haripriyan Any news?

cb-haripriyan · 2023-11-20T12:22:14Z

We have identified the underlying case which was causing the multiple call backs. The Billing Library calls the listeners multiple times during disconnection/reconnection, which in turns causes multiple callbacks on Flutter. We are working on a method to avoid this.

ciriousjoker · 2023-11-24T16:33:29Z

@cb-haripriyan Any eta for this? This is severely affecting our users.

cb-haripriyan · 2023-11-27T14:38:56Z

@ciriousjoker We are targeting this for early next week.

ciriousjoker · 2023-12-06T15:37:44Z

@cb-haripriyan Do you have an update on this?

This issue produces almost 300 crashes per week on Android

cb-haripriyan · 2023-12-07T13:50:20Z

@ciriousjoker We are expecting to release a fix by utmost tomorrow.
Apologies, we were delayed due to unforeseen circumstances.

cb-haripriyan · 2023-12-07T14:59:29Z

@ciriousjoker @timeshift-ted
This should be fixed in the version 0.4.1. Can you please check and confirm?

ciriousjoker · 2023-12-07T15:05:33Z

Will try out asap, we'll probably have meaningful crash reporting statistics by the end of next week.

ciriousjoker · 2024-04-13T11:25:14Z

@cb-haripriyan This doesn't seem to happen nearly as often anymore as this one, but apparently it still exists in v1.0.0-beta.2.

Stacktrace

Fatal Exception: java.lang.IllegalStateException: Reply already submitted
       at lh.c$g.a(SourceFile:1)
       at uh.k$a$a.b(SourceFile:1)
       at h4.b.f(SourceFile:1)
       at h4.b.g(SourceFile:1)
       at h4.b.b(SourceFile:1)
       at h4.b$i.onError(SourceFile:1)
       at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(SourceFile:2)
       at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$2.invoke(SourceFile:1)
       at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(SourceFile:2)
       at com.chargebee.android.billingservice.BillingClientManager$retrieveProducts$3.invoke(SourceFile:1)
       at com.chargebee.android.billingservice.BillingClientManager$createBillingClientStateListener$1.onBillingServiceDisconnected(:15)
       at c3.u.onServiceDisconnected(SourceFile:1)
       at android.app.LoadedApk$ServiceDispatcher.doDeath(LoadedApk.java:2226)
       at android.app.LoadedApk$ServiceDispatcher$RunConnection.run(LoadedApk.java:2241)
       at android.os.Handler.handleCallback(Handler.java:959)
       at android.os.Handler.dispatchMessage(Handler.java:100)
       at android.os.Looper.loopOnce(Looper.java:232)
       at android.os.Looper.loop(Looper.java:317)
       at android.app.ActivityThread.main(ActivityThread.java:8501)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:552)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:878)

Perhaps this happens if a user signs into or out of the Play Store while the app is running?

cb-haripriyan · 2024-05-24T05:23:28Z

@ciriousjoker Missed updating it here. The version v1.0.0-beta.4 includes the fix for this.

ciriousjoker · 2024-07-01T11:57:58Z

The fix solved the issue, this can probably be closed for now and reopened if it occurs again

cb-haripriyan assigned cb-amutha Sep 8, 2023

ciriousjoker mentioned this issue Nov 2, 2023

App crashes: "Reply already submitted" chargebee/chargebee-android#91

Closed

cb-haripriyan assigned cb-haripriyan and unassigned cb-amutha Dec 7, 2023

ciriousjoker mentioned this issue Apr 13, 2024

App crashes on Android: "Reply already submitted" #93

Closed

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Crash reports #71

Crash reports #71

timeshift-ted commented Sep 7, 2023

cb-amutha commented Sep 8, 2023

timeshift-ted commented Sep 12, 2023 via email

nikolashaag commented Oct 12, 2023

ciriousjoker commented Oct 18, 2023

ciriousjoker commented Oct 18, 2023 •

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ciriousjoker commented Oct 19, 2023

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cb-haripriyan commented Nov 2, 2023

ciriousjoker commented Nov 16, 2023

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ciriousjoker commented Dec 6, 2023 •

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cb-haripriyan commented Dec 7, 2023

cb-haripriyan commented Dec 7, 2023

ciriousjoker commented Dec 7, 2023

ciriousjoker commented Apr 13, 2024

cb-haripriyan commented May 24, 2024

ciriousjoker commented Jul 1, 2024

Crash reports #71

Crash reports #71

Comments

timeshift-ted commented Sep 7, 2023

cb-amutha commented Sep 8, 2023

timeshift-ted commented Sep 12, 2023 via email

nikolashaag commented Oct 12, 2023

ciriousjoker commented Oct 18, 2023

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cb-haripriyan commented Nov 2, 2023

ciriousjoker commented Nov 16, 2023

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ciriousjoker commented Nov 24, 2023

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cb-haripriyan commented Dec 7, 2023

cb-haripriyan commented Dec 7, 2023

ciriousjoker commented Dec 7, 2023

ciriousjoker commented Apr 13, 2024

Stacktrace

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ciriousjoker commented Jul 1, 2024

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