diff --git a/app/notify_client/user_api_client.py b/app/notify_client/user_api_client.py
index 18936639cb..6cbd930f63 100644
--- a/app/notify_client/user_api_client.py
+++ b/app/notify_client/user_api_client.py
@@ -135,6 +135,18 @@ def send_branding_request(
         endpoint = "/user/{0}/branding-request".format(user_id)
         self.post(endpoint, data=data)
 
+    def send_new_template_category_request(
+        self, user_id, service_id, template_category_name_en, template_category_name_fr, template_id
+    ):
+        data = {
+            "service_id": service_id,
+            "template_category_name_en": template_category_name_en,
+            "template_category_name_fr": template_category_name_fr,
+            "template_id": template_id,
+        }
+        endpoint = "/user/{0}/new-template-category-request".format(user_id)
+        self.post(endpoint, data=data)
+
     @cache.delete("user-{user_id}")
     def check_verify_code(self, user_id, code, code_type):
         data = {"code_type": code_type, "code": code}
diff --git a/tests/app/notify_client/test_user_client.py b/tests/app/notify_client/test_user_client.py
index 04717d734d..d1e4c387df 100644
--- a/tests/app/notify_client/test_user_client.py
+++ b/tests/app/notify_client/test_user_client.py
@@ -274,3 +274,28 @@ def test_get_last_email_login_datetime(mocker, value, expected_return):
 
     assert user_api_client.get_last_email_login_datetime(user_id) == expected_return
     mock_redis_get.assert_called_once_with(f"user-{user_id}-last-email-login")
+
+
+class TestFreshdesk:
+
+    def test_send_new_template_category_request(self, mocker):
+        mock_post = mocker.patch("app.notify_client.user_api_client.UserApiClient.post")
+
+        data = {
+            "user_id": user_id,
+            "service_id": "456",
+            "template_category_name_en": "Category EN",
+            "template_category_name_fr": "Category FR",
+            "template_id": "789",
+        }
+
+        user_api_client.send_new_template_category_request(**data)
+
+        expected_data = {
+            "service_id": data["service_id"],
+            "template_category_name_en": data["template_category_name_en"],
+            "template_category_name_fr": data["template_category_name_fr"],
+            "template_id": data["template_id"],
+        }
+        del data["user_id"]
+        mock_post.assert_called_once_with(f"/user/{user_id}/new-template-category-request", data=expected_data)