AppImage does not run

[RickAndTired]

I get this error when trying to run the v3.0.0-beta16 AppImage on Ubuntu 24.04

libEGL fatal: DRI driver not from this Mesa build ('24.0.5-1ubuntu1' vs '23.2.1-1ubuntu3.1~22.04.2')

[bdlukaa]

Hello! What is the Linux distribution and version you are using?

The error message you're encountering indicates a mismatch between the versions of the Mesa libraries and the Direct Rendering Infrastructure (DRI) drivers installed on your system. The error occurs because the Mesa version used by the AppImage (24.0.5) does not match the version installed on your system (23.2.1).

If you are using Ubuntu, you can run the following commands to upgrade your packages, and then Restart:

sudo apt update
sudo apt upgrade
sudo apt dist-upgrade

[RickAndTired]

Ubuntu 24.04

My version of mesa is 24.0.5-1ubuntu1

[bdlukaa]

@RickAndTired Did you install mpv and libmpv-dev? See the instructions

If that doesn't work for AppImage, can you try to install the .deb file and see if it works?

[RickAndTired]

mpv and libmpv-dev installed do not change the error

I installed the .deb file and it gives the error:

bluecherry_client: error while loading shared libraries: libmpv.so.1: cannot open shared object file: No such file or directory

[bdlukaa]

@RickAndTired Hello! Can you try again on the latest version? We have changed our video backend and the mpv libraries are no longer required. Thank you.

[RickAndTired]

Still not working, the latest AppImage gives this error:
libEGL fatal: DRI driver not from this Mesa build ('24.0.9-0ubuntu0.1' vs '23.2.1-1ubuntu3.1~22.04.2')

[bdlukaa]

@RickAndTired If that doesn't work for AppImage, can you try to install the .deb file and see if it works? We are having distribution issues on some machines.

[RickAndTired]

The .deb version is working - 3.0.0-beta19

[bdlukaa]

We will probably need to rewrite the current AppImage packaging method to fix this. Currently it is done using appimage-builder. See https://docs.appimage.org/packaging-guide/ for other options.