Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Can't switch accounts when using passkey #4301

Open
1 task done
ajasnz opened this issue Nov 13, 2024 · 3 comments
Open
1 task done

Can't switch accounts when using passkey #4301

ajasnz opened this issue Nov 13, 2024 · 3 comments
Labels

Comments

@ajasnz
Copy link

ajasnz commented Nov 13, 2024

Steps To Reproduce

  1. Go to 'github.com'
  2. Click on 'sign in with passkey'
  3. Attempt to switch Bitwarden account to an another signed in account

Expected Result

It is possible to choose a passkey from another signed in Bitwarden account

Actual Result

Only accounts in the currently selected Bitwarden account is shown and there is no option to see passkeys in another account. In earlier versions of the app, there was a profile icon in the top bar that would allow switching Bitwarden accounts during the passkey flow

Screenshots or Videos

Screen_Recording_20241114_112007_Bitwarden.mp4

Additional Context

No response

Build Version

2024.11.4

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device: Samsung Galaxy S24+
  • OS: Android 14, One UI 6.1

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@ajasnz ajasnz added the bug label Nov 13, 2024
@bitwarden-bot
Copy link

Thank you for your report! We've added this to our internal board for review.
ID: PM-14912

@ajasnz
Copy link
Author

ajasnz commented Nov 14, 2024

I can see a number of pull requests about a month ago that seem to be designed to remove and block account switching which I am guessing is the cause of this issue.

This means I now need to open Bitwarden and switch to the right account before initiating a passkey unlock flow whereas previously I could switch throughout. This adds more friction for the end user and increases error rates with the wrong account. Please either bring back account switching or display all passkeys across all accounts in the popup (there seems to be a pull request for this, but it doesn't work.

@sammbw
Copy link

sammbw commented Nov 14, 2024

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

3 participants