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Passkey Authentication Failure on Session timeout set to 'Immediately' #3953

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NoCoder9 opened this issue Sep 21, 2024 · 12 comments
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@NoCoder9
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Bitwarden Beta

  • I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

  1. Bitwarden and Chrome(or Samsung Internet) properly configured; Session timeout=Immediately. Unlock with biometrics ON.
  2. Passkeys created successfully for webauthn.io or any passkey supporting platform.
  3. Sign out
  4. Try to log in with passkey from Bitwarden.
  5. After successful vault unlock. Passkey selection menu is seen.
  6. Select the passkey. Asked for biometrics. Provide it.
  7. Passkey output denied by Bitwarden. Fails with message- An error has occurred. Passkey operation failed because user could not be verified.

Expected Result

Successful login with passkey.
Seen when Session timeout≠Immediately

Actual Result

Passkey output denied by Bitwarden. Fails with message- An error has occurred. Passkey operation failed because user could not be verified.

Screenshots or Videos

yeuoftwms0sdkuks

Additional Context

No response

Build Version

2024.8.1 (GPS)

Environment Details

Samsung A23 5G

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@NoCoder9 NoCoder9 added the bug label Sep 21, 2024
@bitwarden-bot
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Thank you for your report! We've added this to our internal board for review.
ID: PM-12511

@sammbw
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sammbw commented Sep 23, 2024

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@singh9596
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Screenshot_20241004-094926_Mull

Mine is endlessly loading and on other device getting 'device registration failed' on mull browser.

@maxmini1
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maxmini1 commented Nov 8, 2024

@NoCoder9 Hi there its sounds like fixed for me try it! new release
https://github.com/bitwarden/android/releases/tag/v2024.11.3

ScreenRecording_20241108_085353.mp4

@singh9596
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@NoCoder9 Hi there its sounds like fixed for me try it! new release https://github.com/bitwarden/android/releases/tag/v2024.11.3
ScreenRecording_20241108_085353.mp4

Passkey is working on github. But I've mentioned that passkey is not working for microsoft/paypal websites.

@maxmini1
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maxmini1 commented Nov 8, 2024

@singhh9596: Ok thanks, i see that bitwarden save that passkey but when you creat passkey microsoft let you name it,but if you using BW its dosen' let you, su i think its microsoft don't save that passkey!
" Maybe i'm wrong!!"
Screenshot_20241108_100754_Brave
Screenshot_20241108_100806_Brave
Screenshot_20241108_100812_Brave
Screenshot_20241108_100539_Bitwarden

@singh9596
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@singhh9596: Ok thanks, i see that bitwarden save that passkey but when you creat passkey microsoft let you name it,but if you using BW its dosen' let you, su i think its microsoft don't save that passkey! " Maybe i'm wrong!!" Screenshot_20241108_100754_Brave Screenshot_20241108_100806_Brave Screenshot_20241108_100812_Brave Screenshot_20241108_100539_Bitwarden

Yes, you're right

@NoCoder9
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@NoCoder9 Hi there its sounds like fixed for me try it! new release https://github.com/bitwarden/android/releases/tag/v2024.11.3
ScreenRecording_20241108_085353.mp4

Not working when session timeout set to "Immeditely". Every other timings work. Please verify...

@Gammachange
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@NoCoder9 its work fine on github even when "set session timeout set to "Immeditely".
The issue its in microsoft/paypal

@singh9596
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singh9596 commented Nov 10, 2024

Well, I've added passkey through my laptop. At least I'm able to login but i still can't add passkey from mobile. And i don't know when they gonna focus on the passkey support for gecko based browsers

@singh9596
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singh9596 commented Nov 10, 2024

@NoCoder9 : I confirm its work, for "Microsoft/Paypal"

I just checked. Adding passkey remains the same as the screenrecording i attached to the thread.

Bitwarden vrsion: 2024.11.3 (19432)

@Felitendo
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It's not working for me on any website

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