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Media display on web browser not supported for HEIC formats #1270
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is this issue still active? |
@shivansh84ya No, It is a known issue. We are not planning to fix it. |
mahalakshme
changed the title
Issues with media
Media display on web browser not supported for HEIC formats
Aug 14, 2024
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https://avni.freshdesk.com/a/tickets/4262
Issues:
env: prod, org: goonj
Lets take A-24114 in the ticket. All the 4 images associated with registration are present in s3 bucket
But they are not rendering in the DEA
Inspite of the card played to render actual images when thumbnails missing, actual images not rendering in media viewer. But able to download the actual images.
Root cause:
Because the images uploaded are of HEIF format. So for now Avni is not supporting these formats.
AC:
Out of scope:
Because with the above AC we will know better what is displaying and what is not, after that we can do the below if needed.
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