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[Clearer error message] Bad gateway #1475

Closed
Tracked by #1485
mahalakshme opened this issue Aug 6, 2024 · 4 comments
Closed
Tracked by #1485

[Clearer error message] Bad gateway #1475

mahalakshme opened this issue Aug 6, 2024 · 4 comments
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@mahalakshme
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mahalakshme commented Aug 6, 2024

Issue:

When we deploy server or when server goes down, the user sees the below error message in mobile app:

Image

AC:

  • Display error message stating, 'Server under maintenance. Please try again after sometime'
  • The heading in the error message box 'Sync Failed' can be retained
  • The error messages should be supported in languages: English, Gujarati, Hindi, Kannada, Marathi, Tamil without the need for configuring the translations at the implementation level.
@mahalakshme mahalakshme converted this from a draft issue Aug 6, 2024
@mahalakshme mahalakshme moved this from In Analysis to Analysis Complete in Avni Product Aug 6, 2024
@1t5j0y 1t5j0y moved this from Ready to In Progress in Avni Product Aug 22, 2024
@1t5j0y 1t5j0y self-assigned this Aug 22, 2024
@1t5j0y 1t5j0y moved this from In Progress to Code Review Ready in Avni Product Aug 22, 2024
@1t5j0y
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1t5j0y commented Aug 23, 2024

Testing notes: Server will need to be stopped to test this.

@petmongrels petmongrels moved this from In Code Review to QA Ready in Avni Product Aug 30, 2024
@dinesh2096
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  • when the server is down and user did the fresh sync or logging for the first time then the app stuck in the app logo itself

QA Reference :

Click here to watch the video

@dinesh2096 dinesh2096 self-assigned this Oct 29, 2024
@dinesh2096 dinesh2096 moved this from In QA to QA Failed in Avni Product Oct 29, 2024
@himeshr himeshr moved this from In Code Review to QA Ready in Avni Product Oct 30, 2024
@dinesh2096
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@JOY can we change the error message as Server under maintenance. Please try again after sometime when user download the app while the server is down currently we are showing as server unavailable

QA References :

Screenshot 2024-11-01 at 4 05 28 PM

@dinesh2096 dinesh2096 moved this from In QA to QA Failed in Avni Product Nov 1, 2024
1t5j0y added a commit that referenced this issue Nov 1, 2024
…navailable on first launch before translations have been synced.
@petmongrels petmongrels moved this from In Code Review to QA Ready in Avni Product Nov 5, 2024
@dinesh2096
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QA Reference :

Click here to watch the video

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