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User unable to sync - Sync Timeout issue #1281

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mahalakshme opened this issue Jan 22, 2024 · 2 comments
Closed

User unable to sync - Sync Timeout issue #1281

mahalakshme opened this issue Jan 22, 2024 · 2 comments
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@petmongrels

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@mahalakshme
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mahalakshme commented Jan 22, 2024 •
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https://avni.freshdesk.com/a/tickets/3431 - looks like issue with media upload getting timeout
Also check in bugsnag to understand the frequency of the issue.

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Already tried fixing here
@mahalakshme mahalakshme converted this from a draft issue Jan 22, 2024
@mahalakshme mahalakshme moved this from In Analysis to Ready in Avni Product Jan 22, 2024
@petmongrels petmongrels moved this from Ready to In Progress in Avni Product Jan 22, 2024
@petmongrels petmongrels self-assigned this Jan 22, 2024
@petmongrels petmongrels moved this from In Progress to Ready in Avni Product Jan 23, 2024
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waiting for mobile db backup and response to questions on the ticket

@mahalakshme mahalakshme moved this from Ready to Hold in Avni Product Jan 24, 2024
@mahalakshme mahalakshme moved this from Hold to Done in Avni Product Feb 16, 2024
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closing the card since no response in the ticket and found the sync issue resolved for the user.

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