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[Clearer error message] When user's version not compatible with fast sync version #1148

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Tracked by #1671
mahalakshme opened this issue Oct 18, 2023 · 3 comments
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@mahalakshme
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mahalakshme commented Oct 18, 2023

Issue:

The below unreadable error message displays when user is in an older version than the user who has setup fast sync.
Screenshot 2024-08-06 at 5 24 41 PM

Steps to reproduce:

  • Login with a higher version, say 10.0, using user with catchment say Maharashtra
  • Setup fast sync
  • Now login with a user who has same above catchment, but a lower version say 9.0
  • The above unreadable error message gets displayed

AC:

We can add the Hindi message as well when translations not yet synced - since majority of our users know Hindi.

  • Give a more meaningful error message stating "Update the app to continue fast sync or click on 'perform slow sync'/तेज़ सिंक जारी रखने के लिए ऐप को अपडेट करें, या 'धीमा सिंक करें' पर क्लिक करें।"
  • The heading in the error message box can be made to 'Fast sync failed/तेज़ सिंक फ़ेल'.
  • Instead of 'Perform slow sync' button, show as 'Perform slow sync/धीमा सिंक करें' button
  • Instead of 'Try again' button, show as 'Try again/पुनः प्रयास करें' button
  • Instead of 'Copy Error and Try again' show as 'Copy Error and Try Again/एरर कॉपी करा आणि पुन्हा प्रयत्न करा'
  • We can discuss if the UI is not looking great.

Analysis notes:

We will not be able to do translations because it will be a fresh fast sync without locale information.

@mahalakshme mahalakshme converted this from a draft issue Oct 18, 2023
@mahalakshme mahalakshme changed the title Give readable error message when not compatible with fast sync version [Clearer error message] When user's version not compatible with fast sync version Aug 6, 2024
@mahalakshme mahalakshme moved this from In Analysis to Analysis Complete in Avni Product Aug 6, 2024
@mahalakshme mahalakshme moved this from In Analysis to Ready in Avni Product Nov 27, 2024
@adamsanadi6 adamsanadi6 moved this from Ready to In Progress in Avni Product Nov 29, 2024
@adamsanadi6 adamsanadi6 self-assigned this Nov 29, 2024
@adamsanadi6
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After discussing with @mahalakshme, we decided that we will not display (‘Copy Error and Try again’ as ‘Copy Error and Try Again/एरर कॉपी करा आणि पुन्हा प्रयत्न करा’) since it does not look good.

@adamsanadi6 adamsanadi6 moved this from In Progress to Code Review Ready in Avni Product Nov 29, 2024
@petmongrels petmongrels moved this from Code Review Ready to In Code Review in Avni Product Dec 3, 2024
@petmongrels petmongrels moved this from In Code Review to QA Ready in Avni Product Dec 3, 2024
@AchalaBelokar AchalaBelokar moved this from QA Ready to In QA in Avni Product Dec 4, 2024
@dinesh2096
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  • Still facing the issue tested in 9.1 apk

QA Reference video :

Screenshot 2024-12-04 at 6 33 26 PM

@dinesh2096 dinesh2096 moved this from In QA to QA Failed in Avni Product Dec 4, 2024
@dinesh2096
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@Maha @adamsanadi6 As i discussed with adam the fix is only in 10.1 so we need to test this card when we are in release 11.0

@dinesh2096 dinesh2096 moved this from QA Failed to Hold in Avni Product Dec 5, 2024
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