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No logs are generated when extension is installed #3

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benrfairless opened this issue Apr 6, 2022 · 1 comment
Open

No logs are generated when extension is installed #3

benrfairless opened this issue Apr 6, 2022 · 1 comment

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@benrfairless
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CiviCRM Version: 5.47.3
WordPress Version: 5.9.3

Steps to Replicate:

  1. Install Plugin
  2. Run a report
  3. Export to CSV

Expected Results:
File will be created in ConfigAndLog directory with details of the export.

Current result:
No file is created and no errors are reported. It's like the extension isn't doing anything.

@lcarterBOT
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lcarterBOT commented Jul 6, 2022

Editing my original comment (in which I said I had the same result) to say that I noticed that the client's dev site wasn't logging anything in the Civi log at all (a problem to which I'll circle back later), so I tested this first on another dev site (worked) and then the client's production site (also worked). @benrfairless You might check to see if your Civi is updating the Civi log at all?

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