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Unable to allow access for the app to be included in a page #29

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gteti opened this issue Sep 11, 2021 · 12 comments
Open

Unable to allow access for the app to be included in a page #29

gteti opened this issue Sep 11, 2021 · 12 comments
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@gteti
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gteti commented Sep 11, 2021

I've installed the project on teti.atlassian.net and tried adding it to a page: https://teti.atlassian.net/wiki/spaces/MS/pages/5701646/Copy+of+Test+QR-Code+app

It says I should grant access which I do but the system doesn't move forward.
immagine

Possible ideas and fixs ?

@gteti gteti added the bug Something isn't working label Sep 11, 2021
@gmacario
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gmacario commented Sep 11, 2021

What happens exactly after you click the "Allow access" button?

@gmacario
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gmacario commented Sep 11, 2021

What happens if you click on the "Allow access" button?

I tried with my account, and I receive the following error message:

You don’t have access to this app.

This application is in development - only the owner of this application may grant it access to their account.

Which does make sense.
I am just not sure who is "the owner of this application".

By the way, this is the same result which I currently get on @Raffone17 deployment at https://rafaelesposito.atlassian.net/wiki/spaces/TEST/overview

@Raffone17 what did you do to be able to enable the app on your space?

@gmacario
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gmacario commented Sep 11, 2021

This page sheds some light: https://developer.atlassian.com/platform/forge/staging-and-production-apps/

I believe that in order to be able to share the app with other users you need to pass extra parameters to "forge install"

@gteti
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gteti commented Sep 12, 2021

This page sheds some light: https://developer.atlassian.com/platform/forge/staging-and-production-apps/

I believe that in order to be able to share the app with other users you need to pass extra parameters to "forge install"

I've tried this too but the app behaviour is still the same.

@gteti gteti assigned Raffone17 and unassigned gteti Sep 13, 2021
@gmacario
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If not earlier, let us review this when we meet on 2021-09-16

@Raffone17
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You can share apps in development as written in the following guide https://developer.atlassian.com/platform/forge/manage-your-apps/:

These are the required fields for sharing: Company/Department* , Customer support contact* and Privacy policy* .

If you want to distribute the app you can follow the guide https://developer.atlassian.com/platform/forge/distribute-your-apps/.

@gteti
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gteti commented Sep 16, 2021

We have found out that the "Allow Access" on my home PC was probably blocked by the Pop-UP blocker extension. Thus rendering the process incomplete. If it is completed you can start to see the application in your website. I now have another issue while @GGn0 was able to deploy it's own version to his website.

@gmacario
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Let me check whether I understood it correctly:

  1. @GGn0 managed to install the app on https://scalzone.atlassian.net/ (is this the correct URL?) following the instructions at [WIP] [docs] Add install documentation #35
  2. @gteti still has issues to install the app on https://gteti.atlassian.net/

@GGn0, @gteti: Is my understanding correct?

If so I would merge #35 while I would keep #29 and reassign it to @gteti

@gteti
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gteti commented Sep 16, 2021

Let me check whether I understood it correctly:

  1. @GGn0 managed to install the app on https://scalzone.atlassian.net/ (is this the correct URL?) following the instructions at [WIP] [docs] Add install documentation #35
  2. @gteti still has issues to install the app on https://gteti.atlassian.net/

@GGn0, @gteti: Is my understanding correct?

If so I would merge #35 while I would keep #29 and reassign it to @gteti

I was able to install it too but have some other issue which I can't check before Monday evening.

@gmacario
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OK, thanks @gteti for confirming.

Let us discuss installation instructions in related PR #35

@gmacario
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@gteti

I was able to install it too but have some other issue which I can't check before Monday evening.

Did you eventually manage to check the other issues you were facing?

@gteti
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gteti commented Sep 22, 2021

I managed to went further and gave access to the app. I can't go on since I get:
immagine

I even tried:

You can share apps in development as written in the following guide https://developer.atlassian.com/platform/forge/manage-your-apps/:

These are the required fields for sharing: Company/Department* , Customer support contact* and Privacy policy* .

If you want to distribute the app you can follow the guide https://developer.atlassian.com/platform/forge/distribute-your-apps/.

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