com.amazon.android.uamp.ui.PlaybackActivity cannot correctly play an .m3u8 file

[damasia]

I'm trying to play in Fire TV app a .m3u8 file but the video freezes for a few seconds (audio backs) and then continues and after a few minutes it freezes again. The urlFile.json is pointing to the json below:

[
{
"id": "169313",
"title": "Live TV Channel",
"author": "Live TV Channel",
"utterance1": "Alexa, open Live TV",
"utterance2": "Alexa, open Live TV Channel",
"description": "Live.",
"duration": "14400",
"thumbURL": "https://negociostv-images.s3.eu-west-1.amazonaws.com/negocios_512x512.png",
"imgURL": "https://s3.eu-west-1.amazonaws.com/negocios.firetv/negocios_hd.jpg",
"videoURL": "https://play03.gooru.live/playnegocios/definst/5646-1603313320000/playlist.m3u8",
"categories": [
"Directo"
],
"channel_id": "13454"
}
]

I need to solve this problem asap.

Thanks in advance!

[levonlevonian]

Hi Damasia,

Playback issues are most likely caused by the media that the hardware is having difficulties to process, rather than the Fire App Builder framework. Find your device model here: https://developer.amazon.com/docs/fire-tv/device-specifications-fire-tv-streaming-media-player.html , see what audio and video codecs it supports, and then check what container / codecs your media is in that you are trying to play. As a quick test, try to play something less demanding (perhaps lower bitrate, resolution, etc) just to verify that your code and project has been setup correctly. Also ensure your internet connection is not the culprit. Thanks!