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published app on Amazon app store #49

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supriyatambe131995 opened this issue May 23, 2019 · 1 comment
Open

published app on Amazon app store #49

supriyatambe131995 opened this issue May 23, 2019 · 1 comment

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@supriyatambe131995
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HI,
I have published app on the Amazon app store but not able to find in AppStore as well in firestick.

@levonlevonian
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levonlevonian commented Jun 8, 2019

Hi there,

Apps often take up to 24 hours to refresh on the Appstore servers and become available in search and for downloads.

If more time has elapsed, then please login to your Dev Portal account, click on "Apps & Services" / "My Apps" in the top navigation menu, and in the dashboard that opens, ensure that your app has been released publicly (it should have a value of "Live" in the "Current Version" column). After that click on your app name, then switch to the "Availability & Pricing" tab and ensure that your app is available in the country and Amazon marketplace where you are located and where your Amazon account is used. Finally, switch to the "APK Files" tab and ensure that your app is targeting the device that you are using and on which you are searching for that app.

Please click on "Contact Us" in your Dev Portal account and specify your app name / ID if you still continue experiencing any issues with that, and we will investigate. Thanks!

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