Help me on the 2factor authentication plugin

[debasis981]

Dear team,
Please help me regarding how this plugin work??and after setup the plugin in the roundcube plugin directory what changes need to be done.Is it sending some OTP message or what???Kindly help me??

[meaz]

Check this https://howto.disroot.org/en/tutorials/email/webmail/roundcube/settings/2fa though we will remove this howto soon as we finally didn't switch to roundcube because of this issue

[debasis981]

Okay Thanks you for your response. I scanned the QR code from the google authenticatior app.and i got a 6 digit code on my mobile phone .But when i followed the step 5 check code.It shows an error that "incorrect code."How to resolve that??

[karli1]

@meaz may I ask you what you chose instead of roundcube?

[meaz]

we use rainloop

[debasis981]

Error?

[meaz]

have you clicked on SAVE first?

[debasis981]

What i have done just mentioned below
Step-1:-i Click on the Fill all filed button
Step-2:-Then an alert box came to scan the QR code.
Step 3:-Filled up all the field automatically.
Step 4:-Scan the QR code through the google-authentictor app
step 5:-After giving the code its showing incorect code and save button is disabled
Dear ,
Is mentioned all above steps are correct or something else???

[j-ed]

Make sure that you've installed NTP on your server and that you use the same time settings so that the time on your mobile device and the server is always identical.

[debasis981]

okay .Thank you