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unable to load app 0 (mountpoint='') (callable not found or import error) #494

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ICUMD opened this issue Aug 27, 2024 · 0 comments
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@ICUMD
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ICUMD commented Aug 27, 2024

Has anyone been able to run this on kubernetes. I am running it on google managed kubernetes. The only error log I see is unable to load app 0 (mountpoint='') (callable not found or import error). Also for some reason I see this log marked as error nginx: configuration file /app/nginx.conf test is successful.
I am using a managed cloud sql postgres instance as backend database with alerta version 9.0.3. The database communication is fine since I see the users created from environment variables.

When I open the UI , I see this popup
alerta_error

Environment:

  • OS: Debian GNU/Linux 10
  • API version: docker-alerta 9.0.3
  • Deployment: Google managed kubernetes
  • Database: Google managed postgres
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