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Issues with Delivery values for remarketing XML feeds. #242

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uhlhosting opened this issue Jun 13, 2022 · 3 comments
Open

Issues with Delivery values for remarketing XML feeds. #242

uhlhosting opened this issue Jun 13, 2022 · 3 comments

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@uhlhosting
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uhlhosting commented Jun 13, 2022

Hi,

We are using adtribes.io module for years to manage XML product feeds, yet with this new module we have some issues in the delivery section, with the values returned.

Řádek 2: Expecting an element DELIVERY_DATE, got nothing
Řádek 2: Invalid sequence in interleave
Řádek 2: Element SHOPITEM failed to validate content

https://www.zbozi.cz/validace-feedu/

<DELIVERY>
<DELIVERY_ID>CZK 95 ||WOOSEA_SERVICE</DELIVERY_ID>
<DELIVERY_PRICE>Czech Packeta:WOOSEA_PRICE</DELIVERY_PRICE>
</DELIVERY>

https://mightylions.cz/wp-content/uploads/woo-product-feed-pro/xml/K0CUDFcI3tVdybusCLi7dkdHkQeR89cL.xml <- Here is current generated feed.

Eventually add also the values for DELIVERY_DATE that would be amazing to have.

The above values Delivery_ID,_Price should have the actual price in them, not WOOSEA_PRICE and WOOSEA_SERVICE. Please check and fix this asap, or the module wont be working on any websites where people do any remarketing.

@MatyasKoval
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Hello @uhlhosting ,
thank you for the information.
This is the first time we have received information about a problem like this, and we have no previous experience with the adtribes.io plugin for exporting XML feeds. Could you please send us (either here or to [email protected]) the settings with which you export these XML feeds?
I have tried replicating this issue, so I could pass it along to our programmers, but I have been unable to generate a feed with the DELIVERY_ID and DELIVERY_PRICE that you mention.

Thank you.
Best regards,
Matyáš Kovaľ - E-Commerce Support

@uhlhosting
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@MatyasKoval https://mightylions.cz/wp-content/uploads/woo-product-feed-pro/xml/K0CUDFcI3tVdybusCLi7dkdHkQeR89cL.xml this is the feed, and here are the settings:

image

If you want I could also provide by email an user account so you can check it on the website.

@MatyasKoval
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Hello @uhlhosting,
sorry for my late response and thank you for the sent settings.

Still the feed I am generating with these settings does not contain the WOOSEA attributes that you have in your feeds - are you per chance using any additional plugins, that could cause this issue, or could this be caused by additional parameters of the paid version of this plugin?

If you would like to provide us access to your website, so we could check it directly, please send it to [email protected]

Best regards,
Matyáš Kovaľ – Packeta E-Commerce Support

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