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'stripe_user' not found #13

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data-scimon opened this issue Feb 11, 2023 · 9 comments
Open

'stripe_user' not found #13

data-scimon opened this issue Feb 11, 2023 · 9 comments

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@data-scimon
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I am getting an issue when running your subscription_and_payment example's app:

Warning: Error in is_subscription_valid: object 'stripe_user' not found

I manage to see my user authenticated and subscribing to the product on Stripe, but the app exits with this warning.

@gioneves
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I'm facing the same problem, can you solve it? I signed up for Stripe and sent all my company documents, but the Warning persists.

@Graham-McCracken
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Similar issue.

The UI states: "Redirecting to payments page"

App exits with the error: "Warning: Error in is_subscription_valid: object 'stripe_user' not found"

@danmalter
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danmalter commented Apr 17, 2023

I have confirmed this error as well. @data-scimon, any updates from your end?

Warning: Error in is_subscription_valid: object 'stripe_user' not found

@Graham-McCracken
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This issue remains. Is there any update on the bug fix? Thanks

@danmalter
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danmalter commented May 15, 2023

I think the error is related to the subscription ID as I've found it goes away if you take out the subscription ID in the below line or set it to NULL. However, that does you no good as you need to link the subscription ID to the checkout.

subscription_prices = NULL

@HugoGit39
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HugoGit39 commented May 18, 2023

Same issue here..and indeed with subscription_prices = NULL without an error.

So I tried to read the source code of the functions and it seems it got to do with payments_ui.R see: https://rdrr.io/github/Tychobra/polishedpayments/src/R/payments_ui.R ..at the function get_stripe see: https://rdrr.io/github/Tychobra/polishedpayments/man/get_stripe.html ....does that make sense?

@Graham-McCracken
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Thanks, @HugoGit39. Were you able to progress with this further?

@ctm82
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ctm82 commented May 2, 2024

Was this ever solved? I'm running into the same issue.

@ethan-project94
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Also running into this issue, was this solved?

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7 participants