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Mac 8.0.1 freezes (unusable) #8208

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ballo opened this issue Oct 13, 2024 · 5 comments
Open

Mac 8.0.1 freezes (unusable) #8208

ballo opened this issue Oct 13, 2024 · 5 comments

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@ballo
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ballo commented Oct 13, 2024

The app freezes so there is no crash. I got as far as adding one torrent before it halted.

The app appears to be an Intel only binary. I have an M2 Max.

@qstokkink qstokkink added this to the 8.0.2 milestone Oct 13, 2024
@qstokkink
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Thanks for the report! The M-series should be backward compatible with Intel binaries. However, I need more information to debug this for you. Could you provide us with debug information by running the tribler binary inside of your .app?

Running in debug mode should be a matter of opening a terminal and cd-ing into the Tribler .app. Inside, there should be a MacOS directory with a tribler executable. Running that ./tribler in your terminal should start printing debug output.

Ideally, just before crashing, there should be some text that describes a common error Traceback (most recent call last): ... etc.

@synctext
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synctext commented Oct 15, 2024

@ballo Thank you for your report! We're currently completely blind to where the new 8.0.0 series fails or works. Apologies the new Tribler didn't work for you. Something we need to fix. What version of Mac OS are you running?

@qstokkink there are 3 Mac laptops in the office I believe. Also operational M3 laptops in your office. Can we get regular M2 and/or M3 testing done please?

@qstokkink
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@synctext I once-in-a-while request experimental Tribler versions to be run on our PhD's laptops, sure. However, I don't think we can do any automated regular testing on the work laptops of students, forcing them to keep their laptops online and hooking in a background process that pops the tests into the foreground periodically. Realistically, we would need dedicated hardware for that.

@qstokkink
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We cannot reproduce this on "our" M2. We will need more information.

@qstokkink qstokkink removed this from the 8.0.2 milestone Oct 22, 2024
@synctext
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synctext commented Oct 24, 2024

@devos50 has also experienced freezes on Intel Mac. While running latest (informally reported) 😢
So the good news, this is easier to reproduce...

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