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Support for BeeGFS

The BeeGFS community edition is available free of charge and shares a common codebase with our enterprise edition. The enterprise edition includes support alongside additional features, and is how we fund ongoing BeeGFS development. Regardless of whether you use the paid or community edition, we welcome GitHub issues for bugs and feature requests from everyone in our community.

Please note: GitHub issues are not the place for general questions on how to deploy or use BeeGFS. Refer to the resources below. If you are unsure if your issue is a bug or "working as designed," feel free to open an issue, and we will politely direct you to community support options if necessary.

Thank you for being part of the BeeGFS community!

Documentation

Community Support

BeeGFS is fortunate to have an active community of users who are often willing to help with general questions on designing, deploying, and otherwise administering BeeGFS.

While our team moderates these forums to ensure posts are on-topic and meet our Code of Conduct, we generally do not actively respond to posts. However, we are always keeping an eye out for ways to improve BeeGFS and our documentation.

Enterprise Support

The BeeGFS enterprise edition offers:

  • Dedicated support from BeeGFS experts.
  • Access to features not available in the community edition such as storage pools and quotas.
  • Assistance with designing, deploying, and managing BeeGFS.

If you are a current BeeGFS enterprise customer with a valid support contract, please contact our support team via the channels specified in your support contract documentation.

If you are interested in enterprise support, professional services, or learning more about the additional features of the enterprise edition, please contact us at [email protected].