Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

How do I handle/catch error @shopify/shopify-api? #1326

Open
jvc-1902 opened this issue Apr 29, 2024 · 1 comment
Open

How do I handle/catch error @shopify/shopify-api? #1326

jvc-1902 opened this issue Apr 29, 2024 · 1 comment
Labels
Waiting for Response

Comments

@jvc-1902
Copy link

Shopify internal error

  • @shopify/shopify-api version: 7.7.0
  • Node version: v18.20.2
  • Operating system: linux
[shopify-app/INFO] Running validateAuthenticatedSession
[shopify-app/INFO] Running validateAuthenticatedSession
/app/node_modules/@shopify/shopify-api/lib/clients/http_client/http_client.js:185
                throw new ShopifyErrors.HttpInternalError({
                      ^

HttpInternalError: Shopify internal error:
If you report this error, please include this id: 56336db4-0792-407a-b04a-c99878ca98d4-1714115478
    at NewHttpClient.throwFailedRequest (/app/node_modules/@shopify/shopify-api/lib/clients/http_client/http_client.js:185:23)
    at NewHttpClient.<anonymous> (/app/node_modules/@shopify/shopify-api/lib/clients/http_client/http_client.js:220:22)
    at Generator.next (<anonymous>)
    at fulfilled (/app/node_modules/tslib/tslib.js:164:62)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
  response: {
    code: 503,
    statusText: 'Service Unavailable',
    body: '<!--\n' +
      '  The source of truth for this generic error page is https://github.com/Shopify/error-pages.\n' +
      '  Please do not edit this file directly.\n' +
      '-->\n' +
      '<!DOCTYPE html>\n' +
      '<html lang="en">\n' +
      '  <head>\n' +
      '    <meta charset="utf-8">\n' +
      '    <meta name="referrer" content="never">\n' +
      '    <meta name="viewport" content="width=device-width, initial-scale=1">\n' +
      '    <title>Something went wrong</title>\n' +
      '    <style>\n' +
      '      * {\n' +
      '        box-sizing: border-box;\n' +
      '        margin: 0;\n' +
      '        padding: 0;\n' +
      '      }\n' +
      '      html {\n' +
      '        font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;\n' +
      '        background: #F1F1F1;\n' +
      '        font-size: 62.5%;\n' +
      '        color: #303030;\n' +
      '        min-height: 100%;\n' +
      '      }\n' +
      '      body {\n' +
      '        padding: 0;\n' +
      '        margin: 0;\n' +
      '        line-height: 2.7rem;\n' +
      '      }\n' +
      '      a {\n' +
      '        color: #303030;\n' +
      '        border-bottom: 1px solid #303030;\n' +
      '        text-decoration: none;\n' +
      '        padding-bottom: 1rem;\n' +
      '        transition: border-color 0.2s ease-in;\n' +
      '      }\n' +
      '      a:hover {\n' +
      '        border-bottom-color: #A9A9A9;\n' +
      '      }\n' +
      '      h1 {\n' +
      '        font-size: 1.8rem;\n' +
      '        font-weight: 400;\n' +
      '        margin: 0 0 1.4rem 0;\n' +
      '      }\n' +
      '      p {\n' +
      '        font-size: 1.5rem;\n' +
      '        margin: 0;\n' +
      '      }\n' +
      '      .page {\n' +
      '        padding: 4rem 3.5rem;\n' +
      '        margin: 0;\n' +
      '        display: flex;\n' +
      '        min-height: 100vh;\n' +
      '        flex-direction: column;\n' +
      '      }\n' +
      '      .text-container--main {\n' +
      '        flex: 1;\n' +
      '        display: flex;\n' +
      '        align-items: start;\n' +
      '        margin-bottom: 1.6rem;\n' +
      '      }\n' +
      '      .action {\n' +
      '        background: transparent;\n' +
      '        cursor: pointer;\n' +
      '        border: 1px solid #A9A9A9;\n' +
      '        padding: 1.2rem 2.5rem;\n' +
      '        border-radius: 6px;\n' +
      '        text-decoration: none;\n' +
      '        margin-top: 1.6rem;\n' +
      '        display: inline-block;\n' +
      '        font-size: 1.5rem;\n' +
      '        transition: border-color 0.2s ease-in;\n' +
      '      }\n' +
      '      .action:hover {\n' +
      '        border-color: #000;\n' +
      '      }\n' +
      '      @media all and (min-width:500px) {\n' +
      '        .text-container--main {\n' +
      '          align-items: center;\n' +
      '        }\n' +
      '        .page {\n' +
      '          padding: 7.5rem 10.5rem;\n' +
      '        }\n' +
      '      }\n' +
      '    </style>\n' +
      '  </head>\n' +
      '  <body class="status-error status-code-500">\n' +
      '    <div class="page">\n' +
      '      <div class="text-container text-container--main">\n' +
      '        <div>\n' +
      '          <h1 data-i18n="content-title">There was a problem loading this website</h1>\n' +
      '          <p data-i18n="try-refreshing">Try refreshing the page.</p>\n' +
      `          <p data-i18n="try-again">If the site still doesn't load, please try again in a few minutes.</p>\n` +
      '          <a onclick="window.location.reload();" href="" class="action" data-i18n="refresh-page">Refresh Page</a>\n' +
      '        </div>\n' +
      '      </div>\n' +
      '    </div>\n' +
      '    <script>\n' +
      '      var t = {\n' +
      '        "cs": {\n' +
      '          "title": "Něco se pokazilo",\n' +
      '          "content-title": "Při načítání této webové stránky došlo k chybě",\n' +
      '          "try-refreshing": "Zkuste stránku obnovit.",\n' +
      '          "try-again": "Pokud se stránka ani přesto nenačte, zkuste to znovu za pár minut.",\n' +
      '          "refresh-page": "Obnovit stránku"\n' +
      '        },\n' +
      '        "da": {\n' +
      '          "title": "Der opstod en fejl",\n' +
      '          "content-title": "Der opstod en fejl under indlæsning af dette website",\n' +
      '          "try-refreshing": "Prøv at opdatere siden.",\n' +
      '          "try-again": "Hvis websitet ikke indlæses, kan du prøve igen om nogle få minutter.",\n' +
      '          "refresh-page": "Opdatér siden"\n' +
      '        },\n' +
      '        "de": {\n' +
      '          "title": "Irgendetwas ist schiefgelaufen.",\n' +
      '          "content-title": "Beim Laden dieser Website ist ein Fehler aufgetreten.",\n' +
      '          "try-refreshing": "Versuche, die Seite zu aktualisieren.",\n' +
      '          "try-again": "Wenn die Seite immer noch nicht geladen wird, versuche es bitte in ein paar Minuten erneut.",\n' +
      '          "refresh-page": "Seite neu laden"\n' +
      '        },\n' +
      '        "en": {\n' +
      '          "title": "Something went wrong",\n' +
      '          "content-title": "There was a problem loading this website",\n' +
      '          "try-refreshing": "Try refreshing the page.",\n' +
      `          "try-again": "If the site still doesn't load, please try again in a few minutes.",\n` +
      '          "refresh-page": "Refresh Page"\n' +
      '        },\n' +
      '        "es": {\n' +
      '          "title": "Algo salió mal.",\n' +
      '          "content-title": "Se ha producido un error al descargar el sitio",\n' +
      '          "try-refreshing": "Intenta actualizar la página.",\n' +
      '          "try-again": "Si el sitio no se descarga, por favor, inténtalo en unos minutos.",\n' +
      '          "refresh-page": "Actualizar la página"\n' +
      '        },\n' +
      '        "fi": {\n' +
      '          "title": "Jotain meni pieleen",\n' +
      '          "content-title": "Tämän verkkosivuston lataamisessa oli ongelma",\n' +
      '          "try-refreshing": "Yritä päivittää sivu.",\n' +
      '          "try-again": "Jos sivusto ei vieläkään lataudu, yritä uudelleen muutaman minuutin kuluttua.",\n' +
      '          "refresh-page": "Päivitä sivu"\n' +
      '        },\n' +
      '        "fr": {\n' +
      `          "title": "Une erreur s'est produite",\n` +
      '          "content-title": "Un problème est survenu lors du chargement de ce site",\n' +
      `          "try-refreshing": "Essayez d'actualiser la page.",\n` +
      '          "try-again": "Si le site ne charge toujours pas, veuillez réessayer dans quelques minutes.",\n' +
      '          "refresh-page": "Rafraîchir la page"\n' +
      '        },\n' +
      '        "hi": {\n' +
      '          "title": "कुछ गलत हुआ",\n' +
      '          "content-title": "इस वेबसाइट को लोड करने में समस्या हुई",\n' +
      '          "try-refreshing": "पृष्ठ रीफ़्रेश करके देखें.",\n' +
      '          "try-again": "यदि साइट अभी तक लोड नहीं हुई है, तो कृपया कुछ मिनटों में फिर से कोशिश करें.",\n' +
      '          "refresh-page": "पेज को रीफ़्रेश करें"\n' +
      '        },\n' +
      '        "it": {\n' +
      '          "title": "Si è verificato un errore",\n' +
      '          "content-title": "Si è verificato un problema nel caricamento di questo sito web",\n' +
      '          "try-refreshing": "Prova ad aggiornare la pagina.",\n' +
      '          "try-again": "Se il sito ancora non si carica, per favore riprova tra qualche minuto.",\n' +
      '          "refresh-page": "Aggiorna pagina"\n' +
      '        },\n' +
      '        "ja": {\n' +
      '          "title": "問題が発生しているようです",\n' +
      '          "content-title": "このウェブサイトを読み込む際に問題が発生しました",\n' +
      '          "try-refreshing": "ページを更新してみてください。",\n' +
      '          "try-again": "サイトが読み込まれない場合は、数分後にもう一度お試しください。",\n' +
      '          "refresh-page": "ページを更新する"\n' +
      '        },\n' +
      '        "ko": {\n' +
      '          "title": "문제가 발생했습니다.",\n' +
      '          "content-title": "이 페이지를 로드하는 중 문제가 발생했습니다.",\n' +
      '          "try-refreshing": "페이지를 새로 고침해 보십시오.",\n' +
      '          "try-again": "그래도 사이트가 로드되지 않으면 몇 분 후에 다시 시도하십시오.",\n' +
      '          "refresh-page": "페이지 새로 고침"\n' +
      '        },\n' +
      '        "ms": {\n' +
      '          "title": "Sesuatu tidak kena",\n' +
      '          "content-title": "Terdapat masalah memuatkan laman web ini",\n' +
      '          "try-refreshing": "Cuba segarkan semula halaman.",\n' +
      '          "try-again": "Jika laman web ini masih tidak memuatkan, sila cuba lagi dalam beberapa minit.",\n' +
      '          "refresh-page": "Segarkan semula Halaman"\n' +
      '        },\n' +
      '        "nb": {\n' +
      '          "title": "Noe gikk galt",\n' +
      '          "content-title": "Det oppsto et problem ved lasting av denne nettsiden",\n' +
      '          "try-refreshing": "Prøv å oppdatere siden.",\n' +
      '          "try-again": "Hvis nettstedet fortsatt ikke lastes inn, kan du prøve igjen om noen minutter.",\n' +
      '          "refresh-page": "Oppdater siden"\n' +
      '        },\n' +
      '        "nl": {\n' +
      '          "title": "Er ging iets mis",\n' +
      '          "content-title": "Er is een probleem opgetreden bij het laden van deze website",\n' +
      '          "try-refreshing": "Laad de pagina opnieuw.",\n' +
      '          "try-again": "Als de site nog steeds niet laadt, probeer het over een paar minuten opnieuw.",\n' +
      '          "refresh-page": "Pagina opnieuw laden"\n' +
      '        },\n' +
      '        "pl": {\n' +
      '          "title": "Coś poszło nie tak",\n' +
      '          "content-title": "Podczas ładowania tej strony internetowej wystąpił problem",\n' +
      '          "try-refreshing": "Spróbuj odświeżyć stronę.",\n' +
      '          "try-again": "Jeśli strona nadal się nie ładuje, spróbuj ponownie za kilka minut.",\n' +
      '          "refresh-page": "Odśwież stronę"\n' +
      '        },\n' +
      '        "pt-BR": {\n' +
      '          "title": "Algo deu errado.",\n' +
      '          "content-title": "Houve um problema ao carregar este site",\n' +
      '          "try-refreshing": "Tente atualizar a página.",\n' +
      '          "try-again": "Se o site ainda não carregar, tente novamente dentro de alguns minutos.",\n' +
      '          "refresh-page": "Atualizar a página"\n' +
      '        },\n' +
      '        "pt-PT": {\n' +
      '          "title": "Ocorreu um erro",\n' +
      '          "content-title": "Ocorreu um erro ao carregar este site",\n' +
      '          "try-refreshing": "Experimente atualizar esta página.",\n' +
      '          "try-again": "Se o site continua a não carregar, tente novamente dentro de alguns minutos.",\n' +
      '          "refresh-page": "Atualizar página"\n' +
      '        },\n' +
      '        "sv": {\n' +
      '          "title": "Ett fel uppstod",\n' +
      '          "content-title": "Det gick inte att ladda den här webbplatsen",\n' +
      '          "try-refreshing": "Försök att uppdatera sidan.",\n' +
      '          "try-again": "Försök igen om några minuter om webbplatsen fortfarande inte har laddats.",\n' +
      '          "refresh-page": "Uppdatera sida"\n' +
      '        },\n' +
      '        "th": {\n' +
      '          "title": "เกิดข้อผิดพลาดขึ้น",\n' +
      '          "content-title": "เกิดปัญหาในการโหลดเว็บไซต์นี้",\n' +
      '          "try-refreshing": "โปรดรีเฟรชหน้านี้อีกครั้ง",\n' +
      '          "try-again": "หากเว็บไซต์ยังไม่โหลด โปรดลองอีกครั้งในอีกสักครู่",\n' +
      '          "refresh-page": "รีเฟรชหน้า"\n' +
      '        },\n' +
      '        "tr": {\n' +
      '          "title": "Bir sorun oluştu",\n' +
      '          "content-title": "Bu web sitesi yüklenirken sorun oluştu",\n' +
      '          "try-refreshing": "Sayfayı yenilemeyi deneyin.",\n' +
      '          "try-again": "Sayfa hâlâ yüklenmiyorsa lütfen birkaç dakika sonra tekrar deneyin.",\n' +
      '          "refresh-page": "Sayfayı Yenile"\n' +
      '        },\n' +
      '        "vi": {\n' +
      '          "title": "Đã xảy ra lỗi",\n' +
      '          "content-title": "Đã xảy ra sự cố khi tải trang web này",\n' +
      '          "try-refreshing": "Thử làm mới trang.",\n' +
      '          "try-again": "Nếu trang web vẫn không tải được, vui lòng thử lại sau ít phút.",\n' +
      '          "refresh-page": "Tải lại trang"\n' +
      '        },\n' +
      '        "zh-CN": {\n' +
      '          "title": "出现错误",\n' +
      '          "content-title": "加载此网站时出现问题",\n' +
      '          "try-refreshing": "请尝试刷新页面。",\n' +
      '          "try-again": "如果网站仍未加载，请在几分钟后重试。",\n' +
      '          "refresh-page": "刷新页面"\n' +
      '        },\n' +
      '        "zh-TW": {\n' +
      '          "title": '... 1010 more characters,
    headers: {
      'Alt-Svc': [ 'h3=":443"; ma=86400' ],
      'Cf-Cache-Status': [ 'DYNAMIC' ],
      'Cf-Ray': [ '87a4c20c19173a73-FRA' ],
      Connection: [ 'close' ],
      'Content-Length': [ '12194' ],
      'Content-Type': [ 'text/html; charset=UTF-8' ],
      Date: [ 'Fri, 26 Apr 2024 07:11:18 GMT' ],
      Nel: [
        '{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}'
      ],
      'Report-To': [
        '{"endpoints":[{"url":"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=vnsX96CUm8YaFvWZ1X%2FS3BxG40sQWvi3GM%2BDrzolPTvyHhOuKQV7Dn1mh6CC%2BkAHzWLH6BVRtxW3CTxjUONS38p6UlBlFHuJUFs2Zz%2BGukEl8By5eI%2FTd415NFkh76DrE7fNPjLgqYn%2F1WP1%2FWLyVzIFXU1cGPcsaD5AHjDT0uzxT6WfZkArgksG"}],"group":"cf-nel","max_age":604800}'
      ],
      Server: [ 'cloudflare' ],
      'Server-Timing': [ 'cfRequestDuration;dur=187.000036, ipv6' ],
      'X-Content-Type-Options': [ 'nosniff' ],
      'X-Dc': [ 'gcp-europe-west3,gcp-us-east1,gcp-us-east1' ],
      'X-Download-Options': [ 'noopen' ],
      'X-Permitted-Cross-Domain-Policies': [ 'none' ],
      'X-Request-Id': [ '56336db4-0792-407a-b04a-c99878ca98d4-1714115478' ],
      'X-Sorting-Hat-Podid': [ '305' ],
      'X-Sorting-Hat-Shopid': [ '77252886834' ],
      'X-Xss-Protection': [ '1; mode=block' ]
    }
  }
}
@paulomarg
Copy link
Collaborator

Hi, unfortunately, there is nothing we can do without the full context of what triggered that error. It seems you're using a very outdated version of the shopify-api package. I'd recommend updating all of your Shopify packages and trying again to see if the error still persists.

If it does, please provide a little more detail on what causes this error, like the steps you took to reach it. If you can provide reproduction steps that show there's a bug in our code, we'll be happy to fix it!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Waiting for Response
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@paulomarg @jvc-1902