Shopify Analytics Live View Not showing Views or Sessions

[MagnusMateria]

What is the location of your example repository?

No response

Which package or tool is having this issue?

Hydrogen

What version of that package or tool are you using?

2023.7.13

What version of Remix are you using?

1.19.1

Steps to Reproduce

1. Add code supplied from Hydrogen Shopify Analytics guide
2. Set "Collected before consent" in storefront settings
3. Set Hydrogen domain as the primary (ie example-domain.com and not the myshopify one)
4. Set canonicals and redirects from the old theme liquid files going to the new hydrogen production site
5. Open the live production site (not localhost or the myshopify url) and add an item to the cart

Expected Behavior

1. "Active Carts" shows added cart count correctly
2. View and Session count show 1
3. Location of session shows the location of the user

Actual Behavior

1. "Active Carts" shows added cart count correctly
2. View and Session count show 0
3. Location of session not shown.

[MagnusMateria]

Helen found the answer the issue - it was due to me using the STOREFRONT_ID instead of the Shop ID in the root.tsx loader for the analytics: {shopId: shopId} variable.

[networkmushokto]

@MagnusMateria hello sir can you show me how you fix it? thanks.

[kelokchan]

Hi may I know how did you fix it?