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Describe the current behavior
When a customer goes to the account page and views the order history table, all the order totals are in the currency of the currently selected country (Country selector, eg: added in the footer). The main problems I see:
The order happened in the past, with transactions on a currency that was locked when the order happened. It shouldn't change currency based on what you select on any language/currency selector.
The currency symbol and iso codes change, but the value isn't actually converted. Example: $10 USD order placed, then we change the country to Spain... and it will display €10 EUR. This is very misleading and frustrating, specially in cases where the exchange rates aren't in favour of the customer.
Images below:
On the order page, the currency is correct.
I believe this isn't a dawn-specific issue, more like a liquid/shopify issue... not sure.
Describe the expected behavior
Order currency should be locked and displayed on the order history table (accounts page) according to the actual currency it was placed on.
Version information (Dawn, browsers and operating systems)
Dawn Version: 4.0.0
Chrome Version 100.0.4896.75 (Official Build) (x86_64)
macOS Version 12.3.1
The text was updated successfully, but these errors were encountered:
However, order.currency is not mentioned in the Liquid documentation, so I'm not sure if it is safe to use. And it isn't very elegant – the currency symbol isn't rendered, for example.
The company I work with started to use Global-E (Shopify Markets Pro) and their Q&A is also telling me this is a problem. Strange that Shopify again completes ignores this.
Describe the current behavior
When a customer goes to the account page and views the order history table, all the order totals are in the currency of the currently selected country (Country selector, eg: added in the footer). The main problems I see:
The order happened in the past, with transactions on a currency that was locked when the order happened. It shouldn't change currency based on what you select on any language/currency selector.
The currency symbol and iso codes change, but the value isn't actually converted. Example: $10 USD order placed, then we change the country to Spain... and it will display €10 EUR. This is very misleading and frustrating, specially in cases where the exchange rates aren't in favour of the customer.
Images below:
On the order page, the currency is correct.
I believe this isn't a dawn-specific issue, more like a liquid/shopify issue... not sure.
Describe the expected behavior
Order currency should be locked and displayed on the order history table (accounts page) according to the actual currency it was placed on.
Version information (Dawn, browsers and operating systems)
The text was updated successfully, but these errors were encountered: