[Bug]: Unknown error connecting to your store #3234
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Type: Bug
Something isn't working
Comments
|
@yanqc1996 I see you closed this issue but never mentioned how you fixed it. I'm experiencing it too. Any tips? |
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Please confirm that you have:
In which of these areas are you experiencing a problem?
Extension
Expected behavior
Start development services
Actual behavior
I created a checkout-ui extension and start it locally, but the following error is displayed. I have performed the operations of logging out, logging in again and reset, but the error still exists. I want to know what could be the cause.
And I found that if I create a product_subscription type extension, the startup is normal
╭─ error ────────────────────────────────────────────────────────────────────────────────────────────────────╮ │ │ │ Unknown error connecting to your store │ │ │ │ To investigate the issue, examine this stack trace: │ │ at fetchApiVersions (.pnpm/@[email protected]_@[email protected]_@[email protected]_typescript │ │ @5.3.3/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:80) │ │ throw new BugError(Unknown error connecting to your store) │ │ at processTicksAndRejections (node:internal/process/task_queues:95) │ │ at async supportedApiVersions (.pnpm/@[email protected]_@[email protected]_@[email protected]_ │ │ [email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:42) │ │ const apiVersions = await fetchApiVersions(session) │ │ at async fetchLatestSupportedApiVersion (.pnpm/@[email protected]_@[email protected]_@types+reac │ │ [email protected][email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:31) │ │ const apiVersions = await supportedApiVersions(session) │ │ at async adminRequest (.pnpm/@[email protected]_@[email protected]_@[email protected]_typescri │ │ [email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:19) │ │ const version = await fetchLatestSupportedApiVersion(session) │ │ at async fetchProductVariant (.pnpm/@[email protected]_@[email protected]_@[email protected]_graph │ │ [email protected][email protected]._rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/utilities/ext │ │ ensions/fetch-product-variant.ts:13) │ │ const result: FindProductVariantSchema = await adminRequest(FindProductVariantQuery, adminSession) │ │ at async buildCartURLIfNeeded │ │ (.pnpm/@[email protected]_@[email protected]_@[email protected][email protected][email protected]._r │ │ sflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev/extension/utilities.ts:21) │ │ const variantId = await fetchProductVariant(store) │ │ at async setupPreviewableExtensionsProcess (.pnpm/@[email protected]_@[email protected]_@types+react │ │ @[email protected][email protected]._rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli │ │ /services/dev/processes/previewable-extension.ts:83) │ │ const cartUrl = await buildCartURLIfNeeded(previewableExtensions, storeFqdn, checkoutCartUrl) │ │ at async setupDevProcesses (.pnpm/@[email protected]_@[email protected]_@[email protected]_graphql │ │ [email protected][email protected]._rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev/pr │ │ ocesses/setup-dev-processes.ts:100) │ │ await setupPreviewableExtensionsProcess({ │ │ at async dev (.pnpm/@[email protected]_@[email protected]_@[email protected][email protected]_gr │ │ [email protected]._rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev.ts:66) │ │ const {processes, graphiqlUrl, previewUrl} = await setupDevProcesses(config)Verbose output
Prisma schema loaded from prisma/schema.prisma
Datasource "db": SQLite database "dev.sqlite" at "file:dev.sqlite"
1 migration found in prisma/migrations
No pending migrations to apply.
2024-01-08T02:52:27.767Z: Running command app dev
2024-01-08T02:52:27.771Z: Getting a random port...
2024-01-08T02:52:27.773Z: Random port obtained: 61146
2024-01-08T02:52:27.773Z: Ensuring that the user is authenticated with the Partners API with the following scopes:
[]
2024-01-08T02:52:27.773Z: Getting session store...
2024-01-08T02:52:27.775Z: Validating existing session against the scopes:
[
"openid",
"https://api.shopify.com/auth/shop.admin.graphql",
"https://api.shopify.com/auth/shop.admin.themes",
"https://api.shopify.com/auth/partners.collaborator-relationships.readonly",
"https://api.shopify.com/auth/shop.storefront-renderer.devtools",
"https://api.shopify.com/auth/partners.app.cli.access",
"https://api.shopify.com/auth/destinations.readonly"
]
For applications:
{
"partnersApi": {
"scopes": []
}
}
2024-01-08T02:52:27.775Z: Sending Identity Introspection request to URL: https://accounts.shopify.com/oauth/introspection
2024-01-08T02:52:27.775Z: Sending POST request to URL https://accounts.shopify.com/oauth/introspection
With request headers:
2024-01-08T02:52:28.445Z: Request to https://accounts.shopify.com/oauth/introspection completed in 667 ms
With response headers:
2024-01-08T02:52:28.447Z: The identity token is valid: true
2024-01-08T02:52:28.447Z:
The validation of the token for application/identity completed with the following results:
2024-01-08T02:52:28.447Z: Verifying that the user has a Partner organization
2024-01-08T02:52:28.452Z: Sending "Partners" GraphQL request:
{
organizations(first: 1) {
nodes {
id
}
}
}
With request headers:
2024-01-08T02:52:29.119Z: Request to https://partners.shopify.com/api/cli/graphql completed in 659 ms
With response headers:
2024-01-08T02:52:29.125Z: Sending "Partners" GraphQL request:
query currentAccountInfo {
currentAccountInfo {
__typename
... on ServiceAccount {
orgName
}
... on UserAccount {
email
}
}
}
With request headers:
2024-01-08T02:52:29.833Z: Request to https://partners.shopify.com/api/cli/graphql completed in 704 ms
With response headers:
2024-01-08T02:52:29.836Z: Reading cached app information for directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:29.848Z: Reading cached app information for directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:29.851Z: Reading cached app information for directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:29.852Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:29.854Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:29.862Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:29.933Z: Sending "Partners" GraphQL request:
query FindApp($apiKey: String!) {
app(apiKey: $apiKey) {
id
title
apiKey
organizationId
apiSecretKeys {
secret
}
appType
grantedScopes
applicationUrl
redirectUrlWhitelist
requestedAccessScopes
webhookApiVersion
embedded
posEmbedded
preferencesUrl
gdprWebhooks {
customerDeletionUrl
customerDataRequestUrl
shopDeletionUrl
}
appProxy {
subPath
subPathPrefix
url
}
developmentStorePreviewEnabled
}
}
With variables:
{
"apiKey": "*****"
}
With request headers:
2024-01-08T02:52:31.229Z: Request to https://partners.shopify.com/api/cli/graphql completed in 1295 ms
With response headers:
2024-01-08T02:52:31.236Z: Sending "Partners" GraphQL request:
query FindOrganization($id: ID!) {
organizations(id: $id, first: 1) {
nodes {
id
businessName
website
}
}
}
With variables:
{
"id": "896781"
}
With request headers:
2024-01-08T02:52:31.925Z: Request to https://partners.shopify.com/api/cli/graphql completed in 685 ms
With response headers:
2024-01-08T02:52:31.931Z: Sending "Partners" GraphQL request:
query FindOrganization($id: ID!, $shopDomain: String) {
organizations(id: $id, first: 1) {
nodes {
id
businessName
website
stores(shopDomain: $shopDomain, first: 1, archived: false) {
nodes {
shopId
link
shopDomain
shopName
transferDisabled
convertableToPartnerTest
}
}
}
}
}
With variables:
{
"id": "896781",
"shopDomain": "dev-vibe.myshopify.com"
}
With request headers:
2024-01-08T02:52:32.684Z: Request to https://partners.shopify.com/api/cli/graphql completed in 750 ms
With response headers:
2024-01-08T02:52:32.686Z: File-writing some content to file at shopify.app.toml...
╭─ info ─────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ │
│ Using shopify.app.toml: │
│ │
│ • Org: Vibe Inc │
│ • App: vibe-shop-extension │
│ • Dev store: dev-vibe.myshopify.com │
│ • Update URLs: Yes │
│ │
│ You can pass
--resetto your command to reset your app configuration. ││ │
╰────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
2024-01-08T02:52:32.704Z: Sending "Partners" GraphQL request:
query fetchSpecifications($api_key: String!) {
extensionSpecifications(apiKey: $api_key) {
name
externalName
externalIdentifier
identifier
gated
experience
options {
managementExperience
registrationLimit
}
features {
argo {
surface
}
}
}
}
With variables:
{
"api_key": "aae6d3702b1621c646ac071461c899e6"
}
With request headers:
2024-01-08T02:52:33.394Z: Request to https://partners.shopify.com/api/cli/graphql completed in 689 ms
With response headers:
2024-01-08T02:52:33.438Z: Reading cached app information for directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:33.438Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:33.438Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:33.440Z: Reading the content of file at shopify.app.toml...
2024-01-08T02:52:33.509Z: Reading the content of file at extensions/checkout-ui/shopify.extension.toml...
2024-01-08T02:52:33.510Z: Reading the content of file at extensions/checkout-ui/shopify.extension.toml...
2024-01-08T02:52:33.511Z: Reading the content of file at package.json...
2024-01-08T02:52:33.511Z: Reading the content of file at package.json...
2024-01-08T02:52:33.511Z: Obtaining the dependency manager in directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:33.513Z: Reading the content of file at shopify.web.toml...
2024-01-08T02:52:33.515Z: Reading the content of file at package.json...
2024-01-08T02:52:33.517Z: Getting a random port...
2024-01-08T02:52:33.517Z: Random port obtained: 61195
2024-01-08T02:52:33.520Z: Sending "Partners" GraphQL request:
query getApp($apiKey: String!) {
app(apiKey: $apiKey) {
applicationUrl
redirectUrlWhitelist
appProxy {
url
subPath
subPathPrefix
}
}
}
With variables:
{
"apiKey": "*****"
}
With request headers:
2024-01-08T02:52:34.407Z: Request to https://partners.shopify.com/api/cli/graphql completed in 886 ms
With response headers:
2024-01-08T02:52:34.413Z: Sending "Partners" GraphQL request:
mutation appUpdate($apiKey: String!, $applicationUrl: Url!, $redirectUrlWhitelist: [Url]!, $appProxy: AppProxyInput) {
appUpdate(
input: {
apiKey: $apiKey
applicationUrl: $applicationUrl
redirectUrlWhitelist: $redirectUrlWhitelist
appProxy: $appProxy
}
) {
userErrors {
message
field
}
}
}
With variables:
{
"apiKey": "*****",
"applicationUrl": "https://a72a-192-169-96-200.ngrok-free.app",
"redirectUrlWhitelist": [
"https://a72a-192-169-96-200.ngrok-free.app/auth/callback",
"https://a72a-192-169-96-200.ngrok-free.app/auth/shopify/callback",
"https://a72a-192-169-96-200.ngrok-free.app/api/auth/callback"
]
}
With request headers:
2024-01-08T02:52:35.633Z: Request to https://partners.shopify.com/api/cli/graphql completed in 1218 ms
With response headers:
2024-01-08T02:52:35.635Z: File-writing some content to file at shopify.app.toml...
2024-01-08T02:52:35.636Z: Getting a random port...
2024-01-08T02:52:35.636Z: Random port obtained: 61219
2024-01-08T02:52:35.637Z: Ensuring that the user is authenticated with the Admin API with the following scopes for the store dev-vibe.myshopify.com:
[]
2024-01-08T02:52:35.637Z: Getting session store...
2024-01-08T02:52:35.637Z: Validating existing session against the scopes:
[
"openid",
"https://api.shopify.com/auth/shop.admin.graphql",
"https://api.shopify.com/auth/shop.admin.themes",
"https://api.shopify.com/auth/partners.collaborator-relationships.readonly",
"https://api.shopify.com/auth/shop.storefront-renderer.devtools",
"https://api.shopify.com/auth/partners.app.cli.access",
"https://api.shopify.com/auth/destinations.readonly"
]
For applications:
{
"adminApi": {
"scopes": [],
"storeFqdn": "dev-vibe.myshopify.com"
}
}
2024-01-08T02:52:35.638Z: Sending Identity Introspection request to URL: https://accounts.shopify.com/oauth/introspection
2024-01-08T02:52:35.638Z: Sending POST request to URL https://accounts.shopify.com/oauth/introspection
With request headers:
2024-01-08T02:52:36.277Z: Request to https://accounts.shopify.com/oauth/introspection completed in 638 ms
With response headers:
2024-01-08T02:52:36.279Z: The identity token is valid: true
2024-01-08T02:52:36.279Z:
The validation of the token for application/identity completed with the following results:
2024-01-08T02:52:36.280Z: Sending "Admin" GraphQL request:
query {
publicApiVersions {
handle
supported
}
}
With variables:
{}
With request headers:
2024-01-08T02:52:51.604Z: Request to https://dev-vibe.myshopify.com/admin/api/unstable/graphql.json completed in 15324 ms
With response headers:
╭─ error ────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ │
│ Unknown error connecting to your store │
│ │
│ To investigate the issue, examine this stack trace: │
│ at fetchApiVersions (.pnpm/@Shopify+cli-kit@3.53.0_@types+node@20.10.6_@types[email protected]_typescript │
│ @5.3.3/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:80) │
│ throw new BugError(
Unknown error connecting to your store) ││ at processTicksAndRejections (node:internal/process/task_queues:95) │
│ at async supportedApiVersions (.pnpm/@Shopify+cli-kit@3.53.0_@types+node@20.10.6_@types[email protected]_ │
│ [email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:42) │
│ const apiVersions = await fetchApiVersions(session) │
│ at async fetchLatestSupportedApiVersion (.pnpm/@Shopify+cli-kit@3.53.0_@types+node@20.10.6_@types+reac │
│ [email protected][email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:31) │
│ const apiVersions = await supportedApiVersions(session) │
│ at async adminRequest (.pnpm/@Shopify+cli-kit@3.53.0_@types+node@20.10.6_@types[email protected]_typescri │
│ [email protected]/node_modules/@shopify/cli-kit/src/public/node/api/admin.ts:19) │
│ const version = await fetchLatestSupportedApiVersion(session) │
│ at async fetchProductVariant (.pnpm/@Shopify+app@3.53.0_@types+node@20.10.6_@types[email protected]_graph │
│ [email protected][email protected].rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/utilities/ext │
│ ensions/fetch-product-variant.ts:13) │
│ const result: FindProductVariantSchema = await adminRequest(FindProductVariantQuery, adminSession) │
│ at async buildCartURLIfNeeded │
│ (.pnpm/@Shopify[email protected]@types+node@20.10.6_@types[email protected][email protected][email protected].r │
│ sflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev/extension/utilities.ts:21) │
│ const variantId = await fetchProductVariant(store) │
│ at async setupPreviewableExtensionsProcess (.pnpm/@Shopify[email protected]@types+node@20.10.6_@types+react │
│ @[email protected][email protected].rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli │
│ /services/dev/processes/previewable-extension.ts:83) │
│ const cartUrl = await buildCartURLIfNeeded(previewableExtensions, storeFqdn, checkoutCartUrl) │
│ at async setupDevProcesses (.pnpm/@Shopify[email protected]@types+node@20.10.6_@types[email protected]_graphql │
│ [email protected][email protected].rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev/pr │
│ ocesses/setup-dev-processes.ts:100) │
│ await setupPreviewableExtensionsProcess({ │
│ at async dev (.pnpm/@Shopify[email protected]@types+node@20.10.6_@types+react@[email protected]_gr │
│ [email protected]._rsflb25jn5r35cbmy4zcjh3emy/node_modules/@shopify/app/src/cli/services/dev.ts:66) │
│ const {processes, graphiqlUrl, previewUrl} = await setupDevProcesses(config) │
│ │
╰────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
2024-01-08T02:52:51.679Z: Obtaining the dependency manager in directory /Users/yan/Documents/Vibe/vibe-shop-extension...
2024-01-08T02:52:51.681Z:
Running system process:
· Command: ruby -v
· Working directory: /Users/yan/Documents/Vibe/vibe-shop-extension
2024-01-08T02:52:52.044Z: Request to https://monorail-edge.shopifysvc.com/v1/produce completed in 355 ms
With response headers:
2024-01-08T02:52:52.046Z: Analytics event sent: {
"command": "app dev",
"time_start": 1704682347767,
"time_end": 1704682371676,
"total_time": 23909,
"success": false,
"cli_version": "3.53.0",
"ruby_version": "2.6.10",
"node_version": "18.16.0",
"is_employee": false,
"uname": "darwin arm64",
"env_ci": false,
"env_plugin_installed_any_custom": false,
"env_plugin_installed_shopify": "["@shopify/app","@shopify/cli","@shopify/plugin-cloudflare","@shopify/plugin-did-you-mean"]",
"env_shell": "zsh",
"env_device_id": "d683ab46090fde866f5f1d6e12bff46cbf895343",
"env_cloud": "localhost",
"env_package_manager": "pnpm",
"cmd_app_warning_api_key_deprecation_displayed": false,
"cmd_app_all_configs_any": true,
"cmd_app_all_configs_clients": "{"shopify.app.toml":"aae6d3702b1621c646ac071461c899e6"}",
"cmd_app_linked_config_used": true,
"cmd_app_linked_config_name": "shopify.app.toml",
"cmd_app_linked_config_git_tracked": true,
"cmd_app_linked_config_source": "cached",
"cmd_app_linked_config_uses_cli_managed_urls": true,
"partner_id": 896781,
"api_key": "aae6d3702b1621c646ac071461c899e6",
"project_type": "node",
"app_extensions_any": true,
"app_extensions_breakdown": "{"ui_extension":1}",
"app_extensions_count": 1,
"app_extensions_custom_layout": false,
"app_extensions_function_any": false,
"app_extensions_function_count": 0,
"app_extensions_theme_any": false,
"app_extensions_theme_count": 0,
"app_extensions_ui_any": true,
"app_extensions_ui_count": 1,
"app_name_hash": "c71975213e53641d7e53294da9f8d4da1c27952b",
"app_path_hash": "c0bad8cf98cb4220dff1ba78fc1b81f277d58198",
"app_scopes": "["write_products"]",
"app_web_backend_any": true,
"app_web_backend_count": 1,
"app_web_custom_layout": true,
"app_web_framework": "remix",
"app_web_frontend_any": true,
"app_web_frontend_count": 1,
"env_package_manager_workspaces": true,
"cmd_all_timing_network_ms": 23544,
"cmd_all_timing_prompts_ms": 0,
"cmd_all_launcher": "npm",
"cmd_all_topic": "app",
"cmd_all_plugin": "@shopify/app",
"cmd_all_verbose": true,
"cmd_all_path_override": true,
"cmd_all_path_override_hash": "c0bad8cf98cb4220dff1ba78fc1b81f277d58198",
"cmd_app_dependency_installation_skipped": false,
"cmd_app_reset_used": false,
"cmd_dev_tunnel_type": "custom",
"cmd_all_timing_active_ms": 364,
"cmd_all_exit": "unexpected_error",
"args": "--tunnel-url https://a72a-192-169-96-200.ngrok-free.app:3000 --verbose",
"error_message": "Unknown error connecting to your store",
"app_name": "vibe-shop-extension",
"env_plugin_installed_all": "["@shopify/app","@shopify/cli","@shopify/plugin-cloudflare","@shopify/plugin-did-you-mean"]",
"metadata": "{"extraPublic":{},"extraSensitive":{}}"
}
2024-01-08T02:52:52.051Z: Reporting unhandled error to Bugsnag: Unknown error connecting to your store
2024-01-08T02:52:52.072Z: Obtaining the dependency manager in directory /Users/yan/Documents/Vibe/vibe-shop-extension...
The text was updated successfully, but these errors were encountered: