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Error when Delete an Action Plan from List View #45

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SybilPan opened this issue Jun 27, 2022 · 10 comments
Open
1 task

Error when Delete an Action Plan from List View #45

SybilPan opened this issue Jun 27, 2022 · 10 comments
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bug Something isn't working

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@SybilPan
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SybilPan commented Jun 27, 2022

Describe the bug
When delete an action plan from the list view of Action Plans, got failed with the error message below.

To Reproduce
Steps to reproduce the behavior:

  1. Go to 'Action Plans'
  2. Select the target action plans
  3. Click on 'Delete Action Plans'
  4. See error in below

Expected behavior
Action Plan(s) should be deleted accordingly.

Screenshots
Screenshot 2022-06-24 221116

Environment (please complete the following information):

  • OS: Windows

  • Browser: Edge

  • Action Plans Version 4.1

  • Salesforce UI

  • Lightning Experience

@SybilPan SybilPan added the bug Something isn't working label Jun 27, 2022
@dschach
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dschach commented Jul 12, 2022

@SybilPan How many APs are you deleting from the list view? I don't know how much more selective I can make the Task query, but I can give it a shot.

@dschach dschach closed this as completed Aug 19, 2022
@SybilPan
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@dschach Hi David, is this issue fixed? Thanks!

@dschach
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dschach commented Aug 19, 2022

I had asked how many you were deleting. No reply so I closed it. If we can set an upper limit, I can do that, but I have a feeling it's not so rigid, as the total number of tasks matters. Try deleting just a few and see what happens.

@SybilPan
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@dschach Hi David, I checked that I was replied via the email. Maybe it is not the right way. We are trying to delete the action plan via the list view. Even pick one of the AP only with 30 tasks, it still show the error. Could you please suggest if we did something incorrect? Thank you!

@dschach
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dschach commented Aug 19, 2022

You can delete a single AP from its detail page but not from the list view?

@SybilPan
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No, it showed the same error message.

@dschach
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dschach commented Aug 19, 2022

Okay I'm going to figure out the best way to make this more selective, but I really don't know how to do that. You've got a lot of records in your org! Let me see what I can do.

@dschach dschach reopened this Aug 19, 2022
@SybilPan
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Thanks a lot, David!

@SybilPan
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SybilPan commented Oct 11, 2022 via email

@dschach
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dschach commented Mar 20, 2023

@SybilPan Please install the latest version (4.3.0) and let me know if deletion works. Thanks!

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