Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Email notifications not being received #168

Open
faceroy opened this issue Jan 4, 2024 · 1 comment
Open

Email notifications not being received #168

faceroy opened this issue Jan 4, 2024 · 1 comment
Labels
bug Something isn't working

Comments

@faceroy
Copy link

faceroy commented Jan 4, 2024

When the email checkbox is ticked for tasks related to an action plan users are not receiving email notifications

To Reproduce
Steps to reproduce the behavior:

  1. Create Action Plan record
  2. Create related task (email = true, assigned to is a different user)
  3. save record

Native email notifications are not received.
I have verified that tasks created in the standard way are sending notifications via email.
I have verified the following settings:

  • Enable User Control over Task Assignment Notifications = true
  • User settings are configured to receive emails when someone assigns them a task
  • Allow Flow to send delegated task notifications on records created through Apex = true

I would expect an email notification to be sent to the user notifying them that a new task has been assigned to them.

@faceroy faceroy added the bug Something isn't working label Jan 4, 2024
@Fnu-Avi
Copy link

Fnu-Avi commented Aug 9, 2024

I also see that issue. Do we've a fix for this?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants