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Screen flashing/shaking during exam #457

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micimh opened this issue Nov 7, 2024 · 0 comments
Open

Screen flashing/shaking during exam #457

micimh opened this issue Nov 7, 2024 · 0 comments
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@danschlet
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cannot reproduce Unless we can reproduce this issue, we can't fix it. feedback required The original poster of the issue needs to provide more information or feedback to a question

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@micimh
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micimh commented Nov 7, 2024

Student had problems during the exam, her screen was shaking/flashing. A restart of the SEB helped. Can you find something in the logfile?

  • OS: macOS 15.0.1
  • SEB Version 3.3.3

Logfile excerpt from when the issue started:

2024/10/26 10:47:00:882 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40> did resign key
2024/10/26 10:47:00:882 Current key window: <SEBDockWindow: 0x7fd7827b3810> with title
2024/10/26 10:47:01:020 Adding modal alert window <_NSAlertPanel: 0x7fd789d1fd40>
2024/10/26 10:47:05:014 All modal alert windows (
"<_NSAlertPanel: 0x7fd789d1fd40>"
)
2024/10/26 10:47:05:014 Removing modal alert window <_NSAlertPanel: 0x7fd789d1fd40>
2024/10/26 10:47:05:014 All modal alert windows after removing: (
)
2024/10/26 10:47:05:014 Stopped media playback in browser window <SEBBrowserWindow: 0x7fd7827f7f40> with WebView <SEBAbstractWebView: 0x600003e6a620>
2024/10/26 10:47:05:014 Will load Start URL in main browser window: die Prüfungsseite
2024/10/26 10:47:05:014 Reloading Start URL in main browser window: https://hs2.epis.uzh.ch/dmz
2024/10/26 10:47:05:015 didStartProvisionalLoadForFrame request URL: https://hs2.epis.uzh.ch/dmz
2024/10/26 10:47:05:069 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001d72e20> forFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:05:189 Did receive title of current Page: OLAT - lms.uzh.ch
2024/10/26 10:47:05:190 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — OLAT - lms.uzh.ch
2024/10/26 10:47:05:289 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — OLAT - lms.uzh.ch
2024/10/26 10:47:13:450 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40> did become key
2024/10/26 10:47:14:740 willPerformClientRedirectToURL: https://wayf.switch.ch/SWITCHaai/WAYF?entityID=https%3A%2F%2Fhs2.epis.uzh.ch%2Fshibboleth&return=https%3A%2F%2Fhs2.epis.uzh.ch%2FShibboleth.sso%2FLogin%3FSAMLDS%3D1%26target%3Dhttps%253A%252F%252Fhs2.epis.uzh.ch%252Fshib%252F
2024/10/26 10:47:14:749 didStartProvisionalLoadForFrame request URL: https://wayf.switch.ch/SWITCHaai/WAYF?entityID=https%3A%2F%2Fhs2.epis.uzh.ch%2Fshibboleth&return=https%3A%2F%2Fhs2.epis.uzh.ch%2FShibboleth.sso%2FLogin%3FSAMLDS%3D1%26target%3Dhttps%253A%252F%252Fhs2.epis.uzh.ch%252Fshib%252F
2024/10/26 10:47:14:898 webView: <SEBWebView: 0x7fd7830bb100> didCancelClientRedirectForFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:14:899 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001d72e20> forFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:14:901 didStartProvisionalLoadForFrame request URL: https://login.eduid.ch/idp/profile/user/system/shared-local-storage
2024/10/26 10:47:14:907 Did receive title of current Page: Switch edu-ID - Loading Session Information
2024/10/26 10:47:14:908 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — Switch edu-ID - Loading Session Information
2024/10/26 10:47:14:940 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001c4ef20> forFrame: <WebFrame: 0x600001f9fde0>
2024/10/26 10:47:14:943 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — Switch edu-ID - Loading Session Information
2024/10/26 10:47:14:946 willPerformClientRedirectToURL: https://uzh.login.eduid.ch/idp/profile/SAML2/Redirect/SSO?execution=e1s1
2024/10/26 10:47:14:946 webView: <SEBWebView: 0x7fd7830bb100> resource: <NSObject: 0x600001fc1f30> didFailLoadingWithError: Error Domain=NSURLErrorDomain Code=-999 "(null)" UserInfo={NSErrorFailingURLStringKey=https://uzh.login.eduid.ch/favicon.ico, NSErrorFailingURLKey=https://uzh.login.eduid.ch/favicon.ico} fromDataSource URL: (null)
2024/10/26 10:47:14:947 didStartProvisionalLoadForFrame request URL: https://uzh.login.eduid.ch/idp/profile/SAML2/Redirect/SSO?execution=e1s1
2024/10/26 10:47:15:274 webView: <SEBWebView: 0x7fd7830bb100> didCancelClientRedirectForFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:275 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001d72e20> forFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:276 didStartProvisionalLoadForFrame request URL: https://login.eduid.ch/idp/profile/user/system/shared-local-storage
2024/10/26 10:47:15:283 Did receive title of current Page: Switch edu-ID - Saving Session Information...
2024/10/26 10:47:15:283 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — Switch edu-ID - Saving Session Information...
2024/10/26 10:47:15:287 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001c99080> forFrame: <WebFrame: 0x600001f9ddd0>
2024/10/26 10:47:15:288 willPerformClientRedirectToURL: https://uzh.login.eduid.ch/idp/profile/SAML2/Redirect/SSO?execution=e1s2
2024/10/26 10:47:15:289 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — Switch edu-ID - Saving Session Information...
2024/10/26 10:47:15:290 webView: <SEBWebView: 0x7fd7830bb100> resource: <NSObject: 0x600001fb7c60> didFailLoadingWithError: Error Domain=NSURLErrorDomain Code=-999 "(null)" UserInfo={NSErrorFailingURLStringKey=https://uzh.login.eduid.ch/favicon.ico, NSErrorFailingURLKey=https://uzh.login.eduid.ch/favicon.ico} fromDataSource URL: (null)
2024/10/26 10:47:15:291 didStartProvisionalLoadForFrame request URL: https://uzh.login.eduid.ch/idp/profile/SAML2/Redirect/SSO?execution=e1s2
2024/10/26 10:47:15:309 webView: <SEBWebView: 0x7fd7830bb100> didCancelClientRedirectForFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:310 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001d72e20> forFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:320 willPerformClientRedirectToURL: https://hs2.epis.uzh.ch/Shibboleth.sso/SAML2/POST
2024/10/26 10:47:15:321 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 —
2024/10/26 10:47:15:323 webView: <SEBWebView: 0x7fd7830bb100> resource: <NSObject: 0x600001fc3c10> didFailLoadingWithError: Error Domain=NSURLErrorDomain Code=-999 "(null)" UserInfo={NSErrorFailingURLStringKey=https://uzh.login.eduid.ch/favicon.ico, NSErrorFailingURLKey=https://uzh.login.eduid.ch/favicon.ico} fromDataSource URL: (null)
2024/10/26 10:47:15:324 didStartProvisionalLoadForFrame request URL: https://hs2.epis.uzh.ch/Shibboleth.sso/SAML2/POST
2024/10/26 10:47:15:395 webView: <SEBWebView: 0x7fd7830bb100> didCancelClientRedirectForFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:396 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001d72e20> forFrame: <WebFrame: 0x600001fd28a0>
2024/10/26 10:47:15:420 didStartProvisionalLoadForFrame request URL: https://hs2.epis.uzh.ch/raw/1254:bc2936740f018f150f945db8b0dbd4b4380fcf2a/empty.html
2024/10/26 10:47:15:493 Did receive title of current Page: OLAT - lms.uzh.ch
2024/10/26 10:47:15:494 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — OLAT - lms.uzh.ch
2024/10/26 10:47:15:516 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — OLAT - lms.uzh.ch
2024/10/26 10:47:22:402 didStartProvisionalLoadForFrame request URL: https://hs2.epis.uzh.ch/m/e75100328999f587b311702f9ae62cb3/de_Startseite_remote_onsite.html
2024/10/26 10:47:22:403 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001cdafc0> forFrame: <WebFrame: 0x600001fb4530>
2024/10/26 10:47:22:434 Did receive title of current Page: 24HS 07SMBIO111 Klassische Genetik Midterm-1
2024/10/26 10:47:22:435 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40>: Title of current Page: Safe Exam Browser 3.3.3 — 24HS 07SMBIO111 Klassische Genetik Midterm-1
2024/10/26 10:47:22:441 webView: <SEBWebView: 0x7fd7830bb100> didClearWindowObject: <DOMAbstractView: 0x600001cdafc0> forFrame: <WebFrame: 0x600001fb4530>
2024/10/26 10:47:41:567 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40> did resign key
2024/10/26 10:47:41:567 Current key window: <SEBDockWindow: 0x7fd7827b3810> with title
2024/10/26 10:47:41:579 -[SEBController requestedQuit:]
2024/10/26 10:47:41:581 -[SEBController requestedQuit:] Displaying quit password alert
2024/10/26 10:47:54:728 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40> did become key
2024/10/26 10:47:54:732 BrowserWindow <SEBBrowserWindow: 0x7fd7827f7f40> did become main
2024/10/26 10:47:54:734 All modal alert windows (
)
2024/10/26 10:47:54:734 Removing modal alert window <NSWindow: 0x7fd7830ac450>
2024/10/26 10:47:54:734 All modal alert windows after removing: (

org.safeexambrowser.SafeExamBrowser 2024-10-26--07-36-30-569.log
@danschlet danschlet added cannot reproduce Unless we can reproduce this issue, we can't fix it. feedback required The original poster of the issue needs to provide more information or feedback to a question labels Nov 15, 2024
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