Bug report HANG (& FREEZE?) Activities Menu

[RTBagamoyo]

The activities menu got stuck, you couldn‘t click on anything (e.g. select an exercise).

--> no logs available

Then either a notification appeared saying „this app stopped responding“. So, we closed the app, were redirected to RTHomescreen with the RTlogo and launched RT again. Then it worked.

Or it did not respond and we turned the tablet off and on again, then in worked. (2022/10/20)

Or it did not react, neither when we turned ot off and on, so we restarted it (2022/10/25).

Looks like this:
![Uploading 198982258...]
![Uploading 198982274...]
-- messages generated by GitHub when uploading these images (or other attachments)
@JackMostow @RTBagamoyo @chiayen0119

[RTBagamoyo]

Tablet: 6111002134
Version: 3.2.2.1
Date: 2022/10/19
Time: 11:08 & 11:20

[RTBagamoyo]

Tablet: 6111001724
Version: 3.2.2.1
Date: 2022/10/19
Time: 10:51/52

[RTBagamoyo]

Tablet: 6111000885
Version: 3.5.0.1
Date: 2022/10/20
Time: 11:12

[RTBagamoyo]

Tablet: 6109000572
Version: 3.5.0.1
Date: 2022/10/25
Time: 12:12

[RTBagamoyo]

Tablet: 6111000955
Version: 3.5.0.1
Date: 2022/10/31
Time: 11:20

[JackMostow]

What is this from?
![Uploading 198982258...]
![Uploading 198982274...]

[RTBagamoyo]

Tablet: 6109000572
Version: 3.5.0.1
Date: 2022/11/01
Time: 11:13

[RTBagamoyo]

What is this from?

![Uploading 198982258...]

![Uploading 198982274...]

I can unfortunately not view the pictures :( @JackMostow

[RTBagamoyo]

Tablet: 6111000885
Version: 3.5.0.1
Date: 2022/11:01
Time: 11:21

after turning the tablet on and off, we were automatically redirected to RTHomescreen (logo) and then facelogin

[RTBagamoyo]

Tablet: 6111000885
Version: 3.5.0.1
Date: 2022/11:01
Time: 11:21

after turning the tablet on and off, we were automatically redirected to RTHomescreen (logo) and then facelogin

happened several times on this tablet today ...

[RTBagamoyo]

Tablet: 6111000955
Version: 3.5.0.1
Date: 2022/11/02
Time: 12:08

[RTBagamoyo]

Tablet: 6111000955
Version: 3.5.0.1
Date: 2022/11/07
Time: 11:08

[RTBagamoyo]

Tablet: 6111000885
Version: 3.5.0.1
Date: 2022/11/08
Time: 12:30

[RTBagamoyo]

Tablet number: 6109000572
RT version: 3.5.0.1
Date: 2023/02/16
Time: 08:38

HANG Home Screen.

[JackMostow]

Oskar - Thanks for the bug reports! Jia-Yan - What's the status of your tool for using the tablet ID, timestamp, and activity to locate the log file and position within it? - Jack

…

On Mon, Feb 27, 2023 at 1:12 AM RTBagamoyo ***@***.***> wrote: Tablet number: 6109000572 RT version: 3.5.0.1 Date: February 16th, 08:38am HANG Home Screen. [image: image] <https://user-images.githubusercontent.com/115608132/221487981-42750164-e633-46da-860d-9df8f9daf1e9.jpeg> — Reply to this email directly, view it on GitHub <#121 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AC64MWN645ORSF6DPYG67PTWZRAUJANCNFSM6AAAAAARS5BTKY> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[RTBagamoyo]

Tablet number: 6109000572
RT version: 3.5.0.1
Date: 2023/03/07
Time: 08.42

HANG, no response.

[RTBagamoyo]

Tablet number: 6111000955
RT version: 3.5.0.1
Date: 2023/03/07
Time: 09.21

[RTBagamoyo]

Tablet number: 6111000955
RT version: 3.5.0.1
Date: 2023/03/13
Time: 09.25

Hang Home Screen

[RTBagamoyo]

Tablet number: 6111000955
RT version: 3.5.0.1
Date: 2023/03/13
Time: 09.25

Hang Home Screen

[RTBagamoyo]

Tablet number: 6111000983
RT version: 3.2.2.1
Date: 2023/03/21
Time: 09.11

Freeze story

[RTBagamoyo]

Tablet number: 6111000955
RT version: 3.5.0.1
Date: 2023/03/22
Time: 09.25

HANG - RT not responding

[chiayen0119]

@RTBagamoyo

Tablet number: 6111000955
RT version: 3.5.0.1
Date: 2023/03/22
Time: 09.25

HANG - RT not responding
image

The log file is: RoboTutor_fftffft2fffra3641_3.5.0.1_000555_2023.03.22.09.10.04_6111000955.json

Test if I can concatenate