diff --git a/content/rc/billing-and-payments.md b/content/rc/billing-and-payments.md index b75b48e91f8..7f4a38eb58d 100644 --- a/content/rc/billing-and-payments.md +++ b/content/rc/billing-and-payments.md @@ -153,7 +153,7 @@ Coupons apply credits to your Redis Enterprise Cloud account. To redeem a coupo For help, contact [Support](https://support.redislabs.com). {{< note >}} -Charges are generally non-refundable, but if you delete your subscription we’ll stop charging you for it immediately. You only pay for what you use. +Generally, charges are non-refundable. For any special circumstances that may warrant a refund, please contact [Support](https://support.redislabs.com) and be sure to provide detail about the reasons for the refund request. {{< /note >}} \ No newline at end of file