diff --git a/changelog/1016.feature.md b/changelog/1016.feature.md
new file mode 100644
index 000000000..1e8deacc8
--- /dev/null
+++ b/changelog/1016.feature.md
@@ -0,0 +1,2 @@
+Added tracing functionality to the Rasa SDK, bringing enhanced monitoring, execution profiling and debugging capabilities to the Rasa Actions Server.
+See [Rasa Documentation on Tracing](https://rasa.com/docs/rasa/monitoring/tracing/#configuring-a-tracing-backend-or-collector) to know more about configuring a tracing backend or collector.
\ No newline at end of file
diff --git a/poetry.lock b/poetry.lock
index 5dea37683..ef6570865 100644
--- a/poetry.lock
+++ b/poetry.lock
@@ -1,4 +1,4 @@
-# This file is automatically @generated by Poetry 1.4.0 and should not be changed by hand.
+# This file is automatically @generated by Poetry 1.4.2 and should not be changed by hand.
 
 [[package]]
 name = "aiofiles"
@@ -33,6 +33,18 @@ doc = ["packaging", "sphinx-autodoc-typehints (>=1.2.0)", "sphinx-rtd-theme"]
 test = ["contextlib2", "coverage[toml] (>=4.5)", "hypothesis (>=4.0)", "mock (>=4)", "pytest (>=7.0)", "pytest-mock (>=3.6.1)", "trustme", "uvloop (<0.15)", "uvloop (>=0.15)"]
 trio = ["trio (>=0.16,<0.22)"]
 
+[[package]]
+name = "backoff"
+version = "2.2.1"
+description = "Function decoration for backoff and retry"
+category = "main"
+optional = false
+python-versions = ">=3.7,<4.0"
+files = [
+    {file = "backoff-2.2.1-py3-none-any.whl", hash = "sha256:63579f9a0628e06278f7e47b7d7d5b6ce20dc65c5e96a6f3ca99a6adca0396e8"},
+    {file = "backoff-2.2.1.tar.gz", hash = "sha256:03f829f5bb1923180821643f8753b0502c3b682293992485b0eef2807afa5cba"},
+]
+
 [[package]]
 name = "black"
 version = "22.12.0"
@@ -73,7 +85,7 @@ uvloop = ["uvloop (>=0.15.2)"]
 name = "certifi"
 version = "2022.12.7"
 description = "Python package for providing Mozilla's CA Bundle."
-category = "dev"
+category = "main"
 optional = false
 python-versions = ">=3.6"
 files = [
@@ -85,7 +97,7 @@ files = [
 name = "charset-normalizer"
 version = "3.0.1"
 description = "The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet."
-category = "dev"
+category = "main"
 optional = false
 python-versions = "*"
 files = [
@@ -324,6 +336,24 @@ requests = ">=1.0.0"
 [package.extras]
 yaml = ["PyYAML (>=3.10)"]
 
+[[package]]
+name = "deprecated"
+version = "1.2.14"
+description = "Python @deprecated decorator to deprecate old python classes, functions or methods."
+category = "main"
+optional = false
+python-versions = ">=2.7, !=3.0.*, !=3.1.*, !=3.2.*, !=3.3.*"
+files = [
+    {file = "Deprecated-1.2.14-py2.py3-none-any.whl", hash = "sha256:6fac8b097794a90302bdbb17b9b815e732d3c4720583ff1b198499d78470466c"},
+    {file = "Deprecated-1.2.14.tar.gz", hash = "sha256:e5323eb936458dccc2582dc6f9c322c852a775a27065ff2b0c4970b9d53d01b3"},
+]
+
+[package.dependencies]
+wrapt = ">=1.10,<2"
+
+[package.extras]
+dev = ["PyTest", "PyTest-Cov", "bump2version (<1)", "sphinx (<2)", "tox"]
+
 [[package]]
 name = "docopt"
 version = "0.6.2"
@@ -350,6 +380,82 @@ files = [
 [package.extras]
 test = ["pytest (>=6)"]
 
+[[package]]
+name = "googleapis-common-protos"
+version = "1.56.2"
+description = "Common protobufs used in Google APIs"
+category = "main"
+optional = false
+python-versions = ">=3.6"
+files = [
+    {file = "googleapis-common-protos-1.56.2.tar.gz", hash = "sha256:b09b56f5463070c2153753ef123f07d2e49235e89148e9b2459ec8ed2f68d7d3"},
+    {file = "googleapis_common_protos-1.56.2-py2.py3-none-any.whl", hash = "sha256:023eaea9d8c1cceccd9587c6af6c20f33eeeb05d4148670f2b0322dc1511700c"},
+]
+
+[package.dependencies]
+protobuf = ">=3.15.0,<4.0.0dev"
+
+[package.extras]
+grpc = ["grpcio (>=1.0.0,<2.0.0dev)"]
+
+[[package]]
+name = "grpcio"
+version = "1.56.2"
+description = "HTTP/2-based RPC framework"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "grpcio-1.56.2-cp310-cp310-linux_armv7l.whl", hash = "sha256:bf0b9959e673505ee5869950642428046edb91f99942607c2ecf635f8a4b31c9"},
+    {file = "grpcio-1.56.2-cp310-cp310-macosx_12_0_universal2.whl", hash = "sha256:5144feb20fe76e73e60c7d73ec3bf54f320247d1ebe737d10672480371878b48"},
+    {file = "grpcio-1.56.2-cp310-cp310-manylinux_2_17_aarch64.whl", hash = "sha256:a72797549935c9e0b9bc1def1768c8b5a709538fa6ab0678e671aec47ebfd55e"},
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+    {file = "grpcio-1.56.2-cp39-cp39-win_amd64.whl", hash = "sha256:830215173ad45d670140ff99aac3b461f9be9a6b11bee1a17265aaaa746a641a"},
+    {file = "grpcio-1.56.2.tar.gz", hash = "sha256:0ff789ae7d8ddd76d2ac02e7d13bfef6fc4928ac01e1dcaa182be51b6bcc0aaa"},
+]
+
+[package.extras]
+protobuf = ["grpcio-tools (>=1.56.2)"]
+
 [[package]]
 name = "h11"
 version = "0.14.0"
@@ -481,7 +587,7 @@ pyreadline3 = {version = "*", markers = "sys_platform == \"win32\" and python_ve
 name = "idna"
 version = "3.4"
 description = "Internationalized Domain Names in Applications (IDNA)"
-category = "dev"
+category = "main"
 optional = false
 python-versions = ">=3.5"
 files = [
@@ -755,6 +861,180 @@ files = [
     {file = "mypy_extensions-1.0.0.tar.gz", hash = "sha256:75dbf8955dc00442a438fc4d0666508a9a97b6bd41aa2f0ffe9d2f2725af0782"},
 ]
 
+[[package]]
+name = "opentelemetry-api"
+version = "1.15.0"
+description = "OpenTelemetry Python API"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "opentelemetry_api-1.15.0-py3-none-any.whl", hash = "sha256:e6c2d2e42140fd396e96edf75a7ceb11073f4efb4db87565a431cc9d0f93f2e0"},
+    {file = "opentelemetry_api-1.15.0.tar.gz", hash = "sha256:79ab791b4aaad27acc3dc3ba01596db5b5aac2ef75c70622c6038051d6c2cded"},
+]
+
+[package.dependencies]
+deprecated = ">=1.2.6"
+setuptools = ">=16.0"
+
+[[package]]
+name = "opentelemetry-exporter-jaeger"
+version = "1.15.0"
+description = "Jaeger Exporters for OpenTelemetry"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "opentelemetry_exporter_jaeger-1.15.0-py3-none-any.whl", hash = "sha256:e8d1b8b95095736507fbef46eea4ee9472e9e7f415ee4461f9414d9d1590ac37"},
+    {file = "opentelemetry_exporter_jaeger-1.15.0.tar.gz", hash = "sha256:5d0e5a1b37589a4d7eb67be90aa1fec45431565f8e84ae4960437e77b779002e"},
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+
+[package.dependencies]
+opentelemetry-exporter-jaeger-proto-grpc = "1.15.0"
+opentelemetry-exporter-jaeger-thrift = "1.15.0"
+
+[[package]]
+name = "opentelemetry-exporter-jaeger-proto-grpc"
+version = "1.15.0"
+description = "Jaeger Protobuf Exporter for OpenTelemetry"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "opentelemetry_exporter_jaeger_proto_grpc-1.15.0-py3-none-any.whl", hash = "sha256:78c46b8b8c9ceabd1107cc85a85b463bd50a049e980c370483d0c3c577632991"},
+    {file = "opentelemetry_exporter_jaeger_proto_grpc-1.15.0.tar.gz", hash = "sha256:ff650cc786932cf0fce9809d18f680df7fb49955511009067322470a25b27c5c"},
+]
+
+[package.dependencies]
+googleapis-common-protos = ">=1.52,<1.56.3"
+grpcio = ">=1.0.0,<2.0.0"
+opentelemetry-api = ">=1.3,<2.0"
+opentelemetry-sdk = ">=1.11,<2.0"
+
+[[package]]
+name = "opentelemetry-exporter-jaeger-thrift"
+version = "1.15.0"
+description = "Jaeger Thrift Exporter for OpenTelemetry"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "opentelemetry_exporter_jaeger_thrift-1.15.0-py3-none-any.whl", hash = "sha256:a9d6dcdb203d10d6b0f72bfaeebf1e4822e2636d7d35ff67ed5a9fc672d76fc5"},
+    {file = "opentelemetry_exporter_jaeger_thrift-1.15.0.tar.gz", hash = "sha256:2d85ad991c49f63f2397bcbae3881b9d58e51797d2f9c6fe4e02d6372e92b3ec"},
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+
+[package.dependencies]
+opentelemetry-api = ">=1.3,<2.0"
+opentelemetry-sdk = ">=1.11,<2.0"
+thrift = ">=0.10.0"
+
+[[package]]
+name = "opentelemetry-exporter-otlp"
+version = "1.15.0"
+description = "OpenTelemetry Collector Exporters"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "opentelemetry_exporter_otlp-1.15.0-py3-none-any.whl", hash = "sha256:79f22748b6a54808a0448093dfa189c8490e729f67c134d4c992533d9393b33e"},
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+
+[package.dependencies]
+opentelemetry-exporter-otlp-proto-grpc = "1.15.0"
+opentelemetry-exporter-otlp-proto-http = "1.15.0"
+
+[[package]]
+name = "opentelemetry-exporter-otlp-proto-grpc"
+version = "1.15.0"
+description = "OpenTelemetry Collector Protobuf over gRPC Exporter"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+[package.dependencies]
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+googleapis-common-protos = ">=1.52,<2.0"
+grpcio = ">=1.0.0,<2.0.0"
+opentelemetry-api = ">=1.12,<2.0"
+opentelemetry-proto = "1.15.0"
+opentelemetry-sdk = ">=1.12,<2.0"
+
+[package.extras]
+test = ["pytest-grpc"]
+
+[[package]]
+name = "opentelemetry-exporter-otlp-proto-http"
+version = "1.15.0"
+description = "OpenTelemetry Collector Protobuf over HTTP Exporter"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+[package.dependencies]
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+googleapis-common-protos = ">=1.52,<2.0"
+opentelemetry-api = ">=1.12,<2.0"
+opentelemetry-proto = "1.15.0"
+opentelemetry-sdk = ">=1.12,<2.0"
+requests = ">=2.7,<3.0"
+
+[package.extras]
+test = ["responses (==0.22.0)"]
+
+[[package]]
+name = "opentelemetry-proto"
+version = "1.15.0"
+description = "OpenTelemetry Python Proto"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+]
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+[package.dependencies]
+protobuf = ">=3.19,<5.0"
+
+[[package]]
+name = "opentelemetry-sdk"
+version = "1.15.0"
+description = "OpenTelemetry Python SDK"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+[package.dependencies]
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+opentelemetry-semantic-conventions = "0.36b0"
+setuptools = ">=16.0"
+typing-extensions = ">=3.7.4"
+
+[[package]]
+name = "opentelemetry-semantic-conventions"
+version = "0.36b0"
+description = "OpenTelemetry Semantic Conventions"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+]
+
 [[package]]
 name = "packaging"
 version = "20.9"
@@ -844,6 +1124,38 @@ files = [
 [package.dependencies]
 wcwidth = "*"
 
+[[package]]
+name = "protobuf"
+version = "3.20.3"
+description = "Protocol Buffers"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+]
+
 [[package]]
 name = "pyparsing"
 version = "3.0.9"
@@ -954,7 +1266,7 @@ docs = ["Sphinx (>=3.3,<4.0)", "sphinx-autobuild (>=2020.9.1,<2021.0.0)", "sphin
 name = "requests"
 version = "2.31.0"
 description = "Python HTTP for Humans."
-category = "dev"
+category = "main"
 optional = false
 python-versions = ">=3.7"
 files = [
@@ -1024,8 +1336,7 @@ files = [
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+    {file = "ruamel.yaml.clib-0.2.7-cp311-cp311-macosx_12_6_arm64.whl", hash = "sha256:721bc4ba4525f53f6a611ec0967bdcee61b31df5a56801281027a3a6d1c2daf5"},
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@@ -1169,6 +1480,35 @@ files = [
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 doc = ["Sphinx", "sphinx-rtd-theme"]
 
+[[package]]
+name = "setuptools"
+version = "68.0.0"
+description = "Easily download, build, install, upgrade, and uninstall Python packages"
+category = "main"
+optional = false
+python-versions = ">=3.7"
+files = [
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+]
+
+[package.extras]
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+testing = ["build[virtualenv]", "filelock (>=3.4.0)", "flake8-2020", "ini2toml[lite] (>=0.9)", "jaraco.envs (>=2.2)", "jaraco.path (>=3.2.0)", "pip (>=19.1)", "pip-run (>=8.8)", "pytest (>=6)", "pytest-black (>=0.3.7)", "pytest-checkdocs (>=2.4)", "pytest-cov", "pytest-enabler (>=1.3)", "pytest-mypy (>=0.9.1)", "pytest-perf", "pytest-ruff", "pytest-timeout", "pytest-xdist", "tomli-w (>=1.0.0)", "virtualenv (>=13.0.0)", "wheel"]
+testing-integration = ["build[virtualenv]", "filelock (>=3.4.0)", "jaraco.envs (>=2.2)", "jaraco.path (>=3.2.0)", "pytest", "pytest-enabler", "pytest-xdist", "tomli", "virtualenv (>=13.0.0)", "wheel"]
+
+[[package]]
+name = "six"
+version = "1.16.0"
+description = "Python 2 and 3 compatibility utilities"
+category = "main"
+optional = false
+python-versions = ">=2.7, !=3.0.*, !=3.1.*, !=3.2.*"
+files = [
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+]
+
 [[package]]
 name = "sniffio"
 version = "1.3.0"
@@ -1181,6 +1521,25 @@ files = [
     {file = "sniffio-1.3.0.tar.gz", hash = "sha256:e60305c5e5d314f5389259b7f22aaa33d8f7dee49763119234af3755c55b9101"},
 ]
 
+[[package]]
+name = "thrift"
+version = "0.16.0"
+description = "Python bindings for the Apache Thrift RPC system"
+category = "main"
+optional = false
+python-versions = "*"
+files = [
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+]
+
+[package.dependencies]
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+
+[package.extras]
+all = ["tornado (>=4.0)", "twisted"]
+tornado = ["tornado (>=4.0)"]
+twisted = ["twisted"]
+
 [[package]]
 name = "toml"
 version = "0.10.2"
@@ -1319,7 +1678,7 @@ files = [
 name = "urllib3"
 version = "1.26.14"
 description = "HTTP library with thread-safe connection pooling, file post, and more."
-category = "dev"
+category = "main"
 optional = false
 python-versions = ">=2.7, !=3.0.*, !=3.1.*, !=3.2.*, !=3.3.*, !=3.4.*, !=3.5.*"
 files = [
@@ -1468,6 +1827,91 @@ files = [
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 ]
 
+[[package]]
+name = "wrapt"
+version = "1.15.0"
+description = "Module for decorators, wrappers and monkey patching."
+category = "main"
+optional = false
+python-versions = "!=3.0.*,!=3.1.*,!=3.2.*,!=3.3.*,!=3.4.*,>=2.7"
+files = [
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+    {file = "wrapt-1.15.0-cp36-cp36m-manylinux_2_5_i686.manylinux1_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:38adf7198f8f154502883242f9fe7333ab05a5b02de7d83aa2d88ea621f13364"},
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+    {file = "wrapt-1.15.0-cp36-cp36m-musllinux_1_1_aarch64.whl", hash = "sha256:a4cbb9ff5795cd66f0066bdf5947f170f5d63a9274f99bdbca02fd973adcf2a8"},
+    {file = "wrapt-1.15.0-cp36-cp36m-musllinux_1_1_i686.whl", hash = "sha256:af5bd9ccb188f6a5fdda9f1f09d9f4c86cc8a539bd48a0bfdc97723970348418"},
+    {file = "wrapt-1.15.0-cp36-cp36m-musllinux_1_1_x86_64.whl", hash = "sha256:b56d5519e470d3f2fe4aa7585f0632b060d532d0696c5bdfb5e8319e1d0f69a2"},
+    {file = "wrapt-1.15.0-cp36-cp36m-win32.whl", hash = "sha256:77d4c1b881076c3ba173484dfa53d3582c1c8ff1f914c6461ab70c8428b796c1"},
+    {file = "wrapt-1.15.0-cp36-cp36m-win_amd64.whl", hash = "sha256:077ff0d1f9d9e4ce6476c1a924a3332452c1406e59d90a2cf24aeb29eeac9420"},
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+    {file = "wrapt-1.15.0-cp37-cp37m-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:3a8564f283394634a7a7054b7983e47dbf39c07712d7b177b37e03f2467a024e"},
+    {file = "wrapt-1.15.0-cp37-cp37m-manylinux_2_5_i686.manylinux1_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:780c82a41dc493b62fc5884fb1d3a3b81106642c5c5c78d6a0d4cbe96d62ba7e"},
+    {file = "wrapt-1.15.0-cp37-cp37m-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:e169e957c33576f47e21864cf3fc9ff47c223a4ebca8960079b8bd36cb014fd0"},
+    {file = "wrapt-1.15.0-cp37-cp37m-musllinux_1_1_aarch64.whl", hash = "sha256:b02f21c1e2074943312d03d243ac4388319f2456576b2c6023041c4d57cd7019"},
+    {file = "wrapt-1.15.0-cp37-cp37m-musllinux_1_1_i686.whl", hash = "sha256:f2e69b3ed24544b0d3dbe2c5c0ba5153ce50dcebb576fdc4696d52aa22db6034"},
+    {file = "wrapt-1.15.0-cp37-cp37m-musllinux_1_1_x86_64.whl", hash = "sha256:d787272ed958a05b2c86311d3a4135d3c2aeea4fc655705f074130aa57d71653"},
+    {file = "wrapt-1.15.0-cp37-cp37m-win32.whl", hash = "sha256:02fce1852f755f44f95af51f69d22e45080102e9d00258053b79367d07af39c0"},
+    {file = "wrapt-1.15.0-cp37-cp37m-win_amd64.whl", hash = "sha256:abd52a09d03adf9c763d706df707c343293d5d106aea53483e0ec8d9e310ad5e"},
+    {file = "wrapt-1.15.0-cp38-cp38-macosx_10_9_x86_64.whl", hash = "sha256:cdb4f085756c96a3af04e6eca7f08b1345e94b53af8921b25c72f096e704e145"},
+    {file = "wrapt-1.15.0-cp38-cp38-macosx_11_0_arm64.whl", hash = "sha256:230ae493696a371f1dbffaad3dafbb742a4d27a0afd2b1aecebe52b740167e7f"},
+    {file = "wrapt-1.15.0-cp38-cp38-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:63424c681923b9f3bfbc5e3205aafe790904053d42ddcc08542181a30a7a51bd"},
+    {file = "wrapt-1.15.0-cp38-cp38-manylinux_2_5_i686.manylinux1_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:d6bcbfc99f55655c3d93feb7ef3800bd5bbe963a755687cbf1f490a71fb7794b"},
+    {file = "wrapt-1.15.0-cp38-cp38-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:c99f4309f5145b93eca6e35ac1a988f0dc0a7ccf9ccdcd78d3c0adf57224e62f"},
+    {file = "wrapt-1.15.0-cp38-cp38-musllinux_1_1_aarch64.whl", hash = "sha256:b130fe77361d6771ecf5a219d8e0817d61b236b7d8b37cc045172e574ed219e6"},
+    {file = "wrapt-1.15.0-cp38-cp38-musllinux_1_1_i686.whl", hash = "sha256:96177eb5645b1c6985f5c11d03fc2dbda9ad24ec0f3a46dcce91445747e15094"},
+    {file = "wrapt-1.15.0-cp38-cp38-musllinux_1_1_x86_64.whl", hash = "sha256:d5fe3e099cf07d0fb5a1e23d399e5d4d1ca3e6dfcbe5c8570ccff3e9208274f7"},
+    {file = "wrapt-1.15.0-cp38-cp38-win32.whl", hash = "sha256:abd8f36c99512755b8456047b7be10372fca271bf1467a1caa88db991e7c421b"},
+    {file = "wrapt-1.15.0-cp38-cp38-win_amd64.whl", hash = "sha256:b06fa97478a5f478fb05e1980980a7cdf2712015493b44d0c87606c1513ed5b1"},
+    {file = "wrapt-1.15.0-cp39-cp39-macosx_10_9_x86_64.whl", hash = "sha256:2e51de54d4fb8fb50d6ee8327f9828306a959ae394d3e01a1ba8b2f937747d86"},
+    {file = "wrapt-1.15.0-cp39-cp39-macosx_11_0_arm64.whl", hash = "sha256:0970ddb69bba00670e58955f8019bec4a42d1785db3faa043c33d81de2bf843c"},
+    {file = "wrapt-1.15.0-cp39-cp39-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:76407ab327158c510f44ded207e2f76b657303e17cb7a572ffe2f5a8a48aa04d"},
+    {file = "wrapt-1.15.0-cp39-cp39-manylinux_2_5_i686.manylinux1_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:cd525e0e52a5ff16653a3fc9e3dd827981917d34996600bbc34c05d048ca35cc"},
+    {file = "wrapt-1.15.0-cp39-cp39-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:9d37ac69edc5614b90516807de32d08cb8e7b12260a285ee330955604ed9dd29"},
+    {file = "wrapt-1.15.0-cp39-cp39-musllinux_1_1_aarch64.whl", hash = "sha256:078e2a1a86544e644a68422f881c48b84fef6d18f8c7a957ffd3f2e0a74a0d4a"},
+    {file = "wrapt-1.15.0-cp39-cp39-musllinux_1_1_i686.whl", hash = "sha256:2cf56d0e237280baed46f0b5316661da892565ff58309d4d2ed7dba763d984b8"},
+    {file = "wrapt-1.15.0-cp39-cp39-musllinux_1_1_x86_64.whl", hash = "sha256:7dc0713bf81287a00516ef43137273b23ee414fe41a3c14be10dd95ed98a2df9"},
+    {file = "wrapt-1.15.0-cp39-cp39-win32.whl", hash = "sha256:46ed616d5fb42f98630ed70c3529541408166c22cdfd4540b88d5f21006b0eff"},
+    {file = "wrapt-1.15.0-cp39-cp39-win_amd64.whl", hash = "sha256:eef4d64c650f33347c1f9266fa5ae001440b232ad9b98f1f43dfe7a79435c0a6"},
+    {file = "wrapt-1.15.0-py3-none-any.whl", hash = "sha256:64b1df0f83706b4ef4cfb4fb0e4c2669100fd7ecacfb59e091fad300d4e04640"},
+    {file = "wrapt-1.15.0.tar.gz", hash = "sha256:d06730c6aed78cee4126234cf2d071e01b44b915e725a6cb439a879ec9754a3a"},
+]
+
 [[package]]
 name = "zipp"
 version = "3.16.2"
@@ -1487,4 +1931,4 @@ testing = ["big-O", "jaraco.functools", "jaraco.itertools", "more-itertools", "p
 [metadata]
 lock-version = "2.0"
 python-versions = ">=3.8,<3.11"
-content-hash = "6e5b1d3c248dbe56e8bd2b78f7bead2874643e6a3ea4636341ae9267059a9a57"
+content-hash = "3da81d4c130579cba382a51a7bd09f11a61e84e90d9892b6ff405f3d6a123d6a"
diff --git a/pyproject.toml b/pyproject.toml
index ad74494b7..bcb7ea114 100644
--- a/pyproject.toml
+++ b/pyproject.toml
@@ -83,6 +83,10 @@ prompt-toolkit = "^3.0,<3.0.29"
 "ruamel.yaml" = ">=0.16.5,<0.18.0"
 websockets = ">=10.0,<12.0"
 pluggy = "^1.0.0"
+opentelemetry-api = "~1.15.0"
+opentelemetry-sdk = "~1.15.0"
+opentelemetry-exporter-jaeger = "~1.15.0"
+opentelemetry-exporter-otlp = "~1.15.0"
 
 [tool.poetry.dev-dependencies]
 pytest-cov = "^4.1.0"
diff --git a/rasa_sdk/__main__.py b/rasa_sdk/__main__.py
index f4520dc40..05b1805cb 100644
--- a/rasa_sdk/__main__.py
+++ b/rasa_sdk/__main__.py
@@ -3,6 +3,7 @@
 from rasa_sdk import utils
 from rasa_sdk.endpoint import create_argument_parser, run
 from rasa_sdk.constants import APPLICATION_ROOT_LOGGER_NAME
+from rasa_sdk.tracing.utils import get_tracer_provider
 
 
 def main_from_args(args):
@@ -17,6 +18,7 @@ def main_from_args(args):
         args.logging_config_file,
     )
     utils.update_sanic_log_level()
+    tracer_provider = get_tracer_provider(args)
 
     run(
         args.actions,
@@ -26,6 +28,7 @@ def main_from_args(args):
         args.ssl_keyfile,
         args.ssl_password,
         args.auto_reload,
+        tracer_provider,
     )
 
 
diff --git a/rasa_sdk/endpoint.py b/rasa_sdk/endpoint.py
index ca13654a7..4c2a038f0 100644
--- a/rasa_sdk/endpoint.py
+++ b/rasa_sdk/endpoint.py
@@ -4,6 +4,7 @@
 import types
 import zlib
 import json
+from opentelemetry.sdk.trace import TracerProvider
 from typing import List, Text, Union, Optional
 from ssl import SSLContext
 
@@ -18,6 +19,7 @@
 from rasa_sdk.executor import ActionExecutor
 from rasa_sdk.interfaces import ActionExecutionRejection, ActionNotFoundException
 from rasa_sdk.plugin import plugin_manager
+from rasa_sdk.tracing.utils import get_tracer_and_context, set_span_attributes
 
 logger = logging.getLogger(__name__)
 
@@ -65,6 +67,7 @@ def create_app(
     action_package_name: Union[Text, types.ModuleType],
     cors_origins: Union[Text, List[Text], None] = "*",
     auto_reload: bool = False,
+    tracer_provider: Optional[TracerProvider] = None,
 ) -> Sanic:
     """Create a Sanic application and return it.
 
@@ -73,6 +76,7 @@ def create_app(
             from.
         cors_origins: CORS origins to allow.
         auto_reload: When `True`, auto-reloading of actions is enabled.
+        tracer_provider: Tracer provider to use for tracing.
 
     Returns:
         A new Sanic application ready to be run.
@@ -93,34 +97,38 @@ async def health(_) -> HTTPResponse:
     @app.post("/webhook")
     async def webhook(request: Request) -> HTTPResponse:
         """Webhook to retrieve action calls."""
-        if request.headers.get("Content-Encoding") == "deflate":
-            # Decompress the request data using zlib
-            decompressed_data = zlib.decompress(request.body)
-            # Load the JSON data from the decompressed request data
-            action_call = json.loads(decompressed_data)
-        else:
-            action_call = request.json
-        if action_call is None:
-            body = {"error": "Invalid body request"}
-            return response.json(body, status=400)
-
-        utils.check_version_compatibility(action_call.get("version"))
-
-        if auto_reload:
-            executor.reload()
-
-        try:
-            result = await executor.run(action_call)
-        except ActionExecutionRejection as e:
-            logger.debug(e)
-            body = {"error": e.message, "action_name": e.action_name}
-            return response.json(body, status=400)
-        except ActionNotFoundException as e:
-            logger.error(e)
-            body = {"error": e.message, "action_name": e.action_name}
-            return response.json(body, status=404)
-
-        return response.json(result, status=200)
+        tracer, context, span_name = get_tracer_and_context(tracer_provider, request)
+
+        with tracer.start_as_current_span(span_name, context=context) as span:
+            if request.headers.get("Content-Encoding") == "deflate":
+                # Decompress the request data using zlib
+                decompressed_data = zlib.decompress(request.body)
+                # Load the JSON data from the decompressed request data
+                action_call = json.loads(decompressed_data)
+            else:
+                action_call = request.json
+            if action_call is None:
+                body = {"error": "Invalid body request"}
+                return response.json(body, status=400)
+
+            utils.check_version_compatibility(action_call.get("version"))
+
+            if auto_reload:
+                executor.reload()
+            try:
+                result = await executor.run(action_call)
+            except ActionExecutionRejection as e:
+                logger.debug(e)
+                body = {"error": e.message, "action_name": e.action_name}
+                return response.json(body, status=400)
+            except ActionNotFoundException as e:
+                logger.error(e)
+                body = {"error": e.message, "action_name": e.action_name}
+                return response.json(body, status=404)
+
+            set_span_attributes(span, action_call)
+
+            return response.json(result, status=200)
 
     @app.get("/actions")
     async def actions(_) -> HTTPResponse:
@@ -151,11 +159,15 @@ def run(
     ssl_keyfile: Optional[Text] = None,
     ssl_password: Optional[Text] = None,
     auto_reload: bool = False,
+    tracer_provider: Optional[TracerProvider] = None,
 ) -> None:
     """Starts the action endpoint server with given config values."""
     logger.info("Starting action endpoint server...")
     app = create_app(
-        action_package_name, cors_origins=cors_origins, auto_reload=auto_reload
+        action_package_name,
+        cors_origins=cors_origins,
+        auto_reload=auto_reload,
+        tracer_provider=tracer_provider,
     )
     ## Attach additional sanic extensions: listeners, middleware and routing
     logger.info("Starting plugins...")
diff --git a/rasa_sdk/tracing/config.py b/rasa_sdk/tracing/config.py
new file mode 100644
index 000000000..2f7e304b5
--- /dev/null
+++ b/rasa_sdk/tracing/config.py
@@ -0,0 +1,166 @@
+from __future__ import annotations
+
+import abc
+import logging
+import os
+from typing import Any, Dict, Optional, Text
+
+import grpc
+from opentelemetry.exporter.jaeger.thrift import JaegerExporter
+from opentelemetry.exporter.otlp.proto.grpc.trace_exporter import OTLPSpanExporter
+from opentelemetry.sdk.resources import SERVICE_NAME, Resource
+from opentelemetry.sdk.trace import TracerProvider
+from opentelemetry.sdk.trace.export import BatchSpanProcessor
+from rasa_sdk.tracing.endpoints import EndpointConfig, read_endpoint_config
+
+
+TRACING_SERVICE_NAME = os.environ.get("TRACING_SERVICE_NAME", "rasa_sdk")
+
+ENDPOINTS_TRACING_KEY = "tracing"
+
+logger = logging.getLogger(__name__)
+
+
+def get_tracer_provider(endpoints_file: Text) -> Optional[TracerProvider]:
+    """Configure tracing backend.
+
+    When a known tracing backend is defined in the endpoints file, this
+    function will configure the tracing infrastructure. When no or an unknown
+    tracing backend is defined, this function does nothing.
+
+    :param endpoints_file: The configuration file containing information about the
+        tracing backend.
+    :return: The `TracingProvider` to be used for all subsequent tracing.
+    """
+    cfg = read_endpoint_config(endpoints_file, ENDPOINTS_TRACING_KEY)
+
+    if not cfg:
+        logger.info(
+            f"No endpoint for tracing type available in {endpoints_file},"
+            f"tracing will not be configured."
+        )
+        return None
+    if cfg.type == "jaeger":
+        tracer_provider = JaegerTracerConfigurer.configure_from_endpoint_config(cfg)
+    elif cfg.type == "otlp":
+        tracer_provider = OTLPCollectorConfigurer.configure_from_endpoint_config(cfg)
+    else:
+        logger.warning(
+            f"Unknown tracing type {cfg.type} read from {endpoints_file}, ignoring."
+        )
+        return None
+
+    return tracer_provider
+
+
+class TracerConfigurer(abc.ABC):
+    """Abstract superclass for tracing configuration.
+
+    `TracerConfigurer` is the abstract superclass from which all configurers
+    for different supported backends should inherit.
+    """
+
+    @classmethod
+    @abc.abstractmethod
+    def configure_from_endpoint_config(cls, cfg: EndpointConfig) -> TracerProvider:
+        """Configure tracing.
+
+        This abstract method should be implemented by all concrete `TracerConfigurer`s.
+        It shall read the configuration from the supplied argument, configure all
+        necessary infrastructure for tracing, and return the `TracerProvider` to be
+        used for tracing purposes.
+
+        :param cfg: The configuration to be read for configuring tracing.
+        :return: The configured `TracerProvider`.
+        """
+
+
+class JaegerTracerConfigurer(TracerConfigurer):
+    """The `TracerConfigurer` for a Jaeger backend."""
+
+    @classmethod
+    def configure_from_endpoint_config(cls, cfg: EndpointConfig) -> TracerProvider:
+        """Configure tracing for Jaeger.
+
+        This will read the Jaeger-specific configuration from the `EndpointConfig` and
+        create a corresponding `TracerProvider` that exports to the given Jaeger
+        backend.
+
+        :param cfg: The configuration to be read for configuring tracing.
+        :return: The configured `TracerProvider`.
+        """
+        provider = TracerProvider(
+            resource=Resource.create(
+                {SERVICE_NAME: cfg.kwargs.get("service_name", TRACING_SERVICE_NAME)}
+            )
+        )
+
+        jaeger_exporter = JaegerExporter(
+            **cls._extract_config(cfg), udp_split_oversized_batches=True
+        )
+        logger.info(
+            f"Registered {cfg.type} endpoint for tracing. Traces will be exported to"
+            f" {jaeger_exporter.agent_host_name}:{jaeger_exporter.agent_port}"
+        )
+        provider.add_span_processor(BatchSpanProcessor(jaeger_exporter))
+
+        return provider
+
+    @classmethod
+    def _extract_config(cls, cfg: EndpointConfig) -> Dict[str, Any]:
+        return {
+            "agent_host_name": (cfg.kwargs.get("host", "localhost")),
+            "agent_port": (cfg.kwargs.get("port", 6831)),
+            "username": cfg.kwargs.get("username"),
+            "password": cfg.kwargs.get("password"),
+        }
+
+
+class OTLPCollectorConfigurer(TracerConfigurer):
+    """The `TracerConfigurer` for an OTLP collector backend."""
+
+    @classmethod
+    def configure_from_endpoint_config(cls, cfg: EndpointConfig) -> TracerProvider:
+        """Configure tracing for Jaeger.
+
+        This will read the OTLP collector-specific configuration from the
+        `EndpointConfig` and create a corresponding `TracerProvider` that exports to
+        the given OTLP collector.
+        Currently, this only supports insecure connections via gRPC.
+
+        :param cfg: The configuration to be read for configuring tracing.
+        :return: The configured `TracerProvider`.
+        """
+        provider = TracerProvider(
+            resource=Resource.create(
+                {SERVICE_NAME: cfg.kwargs.get("service_name", TRACING_SERVICE_NAME)}
+            )
+        )
+
+        insecure = cfg.kwargs.get("insecure")
+
+        credentials = cls._get_credentials(cfg, insecure)  # type: ignore
+
+        otlp_exporter = OTLPSpanExporter(
+            endpoint=cfg.kwargs["endpoint"],
+            insecure=insecure,
+            credentials=credentials,
+        )
+        logger.info(
+            f"Registered {cfg.type} endpoint for tracing."
+            f"Traces will be exported to {cfg.kwargs['endpoint']}"
+        )
+        provider.add_span_processor(BatchSpanProcessor(otlp_exporter))
+
+        return provider
+
+    @classmethod
+    def _get_credentials(
+        cls, cfg: EndpointConfig, insecure: bool
+    ) -> Optional[grpc.ChannelCredentials]:
+        credentials = None
+        if not insecure and "root_certificates" in cfg.kwargs:
+            with open(cfg.kwargs.get("root_certificates"), "rb") as f:  # type: ignore
+                root_cert = f.read()
+            credentials = grpc.ssl_channel_credentials(root_certificates=root_cert)
+        return credentials
diff --git a/rasa_sdk/tracing/endpoints.py b/rasa_sdk/tracing/endpoints.py
new file mode 100644
index 000000000..a5520a70d
--- /dev/null
+++ b/rasa_sdk/tracing/endpoints.py
@@ -0,0 +1,64 @@
+import logging
+
+import os
+from typing import Any, Dict, Optional, Text
+import rasa_sdk.utils
+
+
+logger = logging.getLogger(__name__)
+DEFAULT_ENCODING = "utf-8"
+
+
+def read_endpoint_config(
+    filename: Text, endpoint_type: Text
+) -> Optional["EndpointConfig"]:
+    """Read an endpoint configuration file from disk and extract one
+
+    config."""
+    if not filename:
+        return None
+
+    try:
+        content = rasa_sdk.utils.read_file(filename)
+        content = rasa_sdk.utils.read_yaml(content)
+
+        if content.get(endpoint_type) is None:
+            return None
+
+        return EndpointConfig.from_dict(content[endpoint_type])
+    except FileNotFoundError:
+        logger.error(
+            "Failed to read endpoint configuration "
+            "from {}. No such file.".format(os.path.abspath(filename))
+        )
+        return None
+
+
+class EndpointConfig:
+    """Configuration for an external HTTP endpoint."""
+
+    def __init__(
+        self,
+        url: Optional[Text] = None,
+        params: Optional[Dict[Text, Any]] = None,
+        headers: Optional[Dict[Text, Any]] = None,
+        basic_auth: Optional[Dict[Text, Text]] = None,
+        token: Optional[Text] = None,
+        token_name: Text = "token",
+        cafile: Optional[Text] = None,
+        **kwargs: Any,
+    ) -> None:
+        """Creates an `EndpointConfig` instance."""
+        self.url = url
+        self.params = params or {}
+        self.headers = headers or {}
+        self.basic_auth = basic_auth or {}
+        self.token = token
+        self.token_name = token_name
+        self.type = kwargs.pop("store_type", kwargs.pop("type", None))
+        self.cafile = cafile
+        self.kwargs = kwargs
+
+    @classmethod
+    def from_dict(cls, data: Dict[Text, Any]) -> "EndpointConfig":
+        return EndpointConfig(**data)
diff --git a/rasa_sdk/tracing/utils.py b/rasa_sdk/tracing/utils.py
new file mode 100644
index 000000000..cb5d22450
--- /dev/null
+++ b/rasa_sdk/tracing/utils.py
@@ -0,0 +1,56 @@
+import argparse
+from rasa_sdk.tracing import config
+from opentelemetry import trace
+from opentelemetry.trace.propagation.tracecontext import TraceContextTextMapPropagator
+
+from opentelemetry.sdk.trace import TracerProvider
+from sanic.request import Request
+
+from typing import Optional, Tuple, Any, Text
+
+
+def get_tracer_provider(
+    cmdline_arguments: argparse.Namespace,
+) -> Optional[TracerProvider]:
+    """Gets the tracer provider from the command line arguments."""
+    tracer_provider = None
+    endpoints_file = ""
+    if "endpoints" in cmdline_arguments:
+        endpoints_file = cmdline_arguments.endpoints
+
+    if endpoints_file is not None:
+        tracer_provider = config.get_tracer_provider(endpoints_file)
+    return tracer_provider
+
+
+def get_tracer_and_context(
+    tracer_provider: Optional[TracerProvider], request: Request
+) -> Tuple[Any, Any, Text]:
+    """Gets tracer and context"""
+    span_name = "rasa_sdk.create_app.webhook"
+    if tracer_provider is None:
+        tracer = trace.get_tracer(span_name)
+        context = None
+    else:
+        tracer = tracer_provider.get_tracer(span_name)
+        context = TraceContextTextMapPropagator().extract(request.headers)
+    return (tracer, context, span_name)
+
+
+def set_span_attributes(span: Any, action_call: dict) -> None:
+    """Sets span attributes"""
+    tracker = action_call.get("tracker", {})
+    set_span_attributes = {
+        "http.method": "POST",
+        "http.route": "/webhook",
+        "next_action": action_call.get("next_action"),
+        "version": action_call.get("version"),
+        "sender_id": tracker.get("sender_id"),
+        "message_id": tracker.get("latest_message", {}).get("message_id"),
+    }
+
+    if span.is_recording():
+        for key, value in set_span_attributes.items():
+            span.set_attribute(key, value)
+
+    return None
diff --git a/rasa_sdk/utils.py b/rasa_sdk/utils.py
index 82c59f8bf..37a66ae27 100644
--- a/rasa_sdk/utils.py
+++ b/rasa_sdk/utils.py
@@ -12,6 +12,7 @@
 from typing import AbstractSet, Any, Dict, List, Text, Optional, Coroutine, Union
 
 import rasa_sdk
+
 from rasa_sdk.constants import (
     DEFAULT_ENCODING,
     DEFAULT_SANIC_WORKERS,
diff --git a/tests/tracing/conftest.py b/tests/tracing/conftest.py
new file mode 100644
index 000000000..ff6547da7
--- /dev/null
+++ b/tests/tracing/conftest.py
@@ -0,0 +1,74 @@
+import pathlib
+import socket
+from concurrent import futures
+from typing import Generator, Optional
+
+import grpc
+import opentelemetry.proto.collector.trace.v1.trace_service_pb2_grpc as trace_service
+import pytest
+from google.protobuf.internal.containers import RepeatedCompositeFieldContainer
+from opentelemetry.exporter.jaeger.thrift.gen.agent.Agent import emitBatch_args
+from opentelemetry.exporter.jaeger.thrift.gen.jaeger.ttypes import Batch
+from opentelemetry.proto.collector.trace.v1.trace_service_pb2 import (
+    ExportTraceServiceRequest,
+    ExportTraceServiceResponse,
+)
+from opentelemetry.proto.trace.v1.trace_pb2 import ResourceSpans
+from thrift.protocol.TCompactProtocol import TCompactProtocol
+from thrift.transport.TTransport import TMemoryBuffer
+
+
+TRACING_TESTS_FIXTURES_DIRECTORY = pathlib.Path(__file__).parent / "fixtures"
+
+
+@pytest.fixture
+def udp_server() -> Generator[socket.socket, None, None]:
+    sock = socket.socket(socket.AF_INET, socket.SOCK_DGRAM)
+    sock.bind(("localhost", 6832))
+    yield sock
+    sock.close()
+
+
+class CapturingTestSpanExporter(trace_service.TraceServiceServicer):
+    def __init__(self) -> None:
+        self.spans: Optional[RepeatedCompositeFieldContainer[ResourceSpans]] = None
+
+    def Export(
+        self, request: ExportTraceServiceRequest, context: grpc.ServicerContext
+    ) -> ExportTraceServiceResponse:
+        self.spans = request.resource_spans
+
+        return ExportTraceServiceResponse()
+
+
+@pytest.fixture
+def span_exporter() -> CapturingTestSpanExporter:
+    return CapturingTestSpanExporter()
+
+
+@pytest.fixture
+def grpc_server(
+    span_exporter: CapturingTestSpanExporter,
+) -> Generator[grpc.Server, None, None]:
+    server = grpc.server(futures.ThreadPoolExecutor(max_workers=10))
+
+    trace_service.add_TraceServiceServicer_to_server(  # type: ignore
+        span_exporter, server
+    )
+
+    server.add_insecure_port("[::]:4317")
+
+    server.start()
+    yield server
+    server.stop(None)
+
+
+def deserialize_jaeger_batch(data: bytearray) -> Batch:
+    trans = TMemoryBuffer(data)
+    prot = TCompactProtocol(trans)
+    prot.readMessageBegin()
+    emitBatch = emitBatch_args()  # type: ignore
+    emitBatch.read(prot)  # type: ignore
+    prot.readMessageEnd()
+
+    return emitBatch.batch
diff --git a/tests/tracing/fixtures/jaeger_endpoints.yml b/tests/tracing/fixtures/jaeger_endpoints.yml
new file mode 100644
index 000000000..93811949e
--- /dev/null
+++ b/tests/tracing/fixtures/jaeger_endpoints.yml
@@ -0,0 +1,4 @@
+tracing:
+  type: jaeger
+  host: localhost
+  port: 6832
diff --git a/tests/tracing/fixtures/no_tracing.yml b/tests/tracing/fixtures/no_tracing.yml
new file mode 100644
index 000000000..76cbfe7aa
--- /dev/null
+++ b/tests/tracing/fixtures/no_tracing.yml
@@ -0,0 +1,2 @@
+random config:
+  a: 1
diff --git a/tests/tracing/fixtures/otlp_endpoints.yml b/tests/tracing/fixtures/otlp_endpoints.yml
new file mode 100644
index 000000000..91df61402
--- /dev/null
+++ b/tests/tracing/fixtures/otlp_endpoints.yml
@@ -0,0 +1,4 @@
+tracing:
+  type: otlp
+  endpoint: localhost:4317
+  insecure: true
diff --git a/tests/tracing/instrumentation/conftest.py b/tests/tracing/instrumentation/conftest.py
new file mode 100644
index 000000000..df3a7a166
--- /dev/null
+++ b/tests/tracing/instrumentation/conftest.py
@@ -0,0 +1,23 @@
+import pytest
+
+from opentelemetry.sdk.trace import TracerProvider
+from opentelemetry.sdk.trace.export import SimpleSpanProcessor
+from opentelemetry.sdk.trace.export.in_memory_span_exporter import InMemorySpanExporter
+
+
+@pytest.fixture(scope="session")
+def tracer_provider() -> TracerProvider:
+    return TracerProvider()
+
+
+@pytest.fixture(scope="session")
+def span_exporter(tracer_provider: TracerProvider) -> InMemorySpanExporter:
+    exporter = InMemorySpanExporter()  # type: ignore
+    tracer_provider.add_span_processor(SimpleSpanProcessor(exporter))
+    return exporter
+
+
+@pytest.fixture(scope="function")
+def previous_num_captured_spans(span_exporter: InMemorySpanExporter) -> int:
+    captured_spans = span_exporter.get_finished_spans()  # type: ignore
+    return len(captured_spans)
diff --git a/tests/tracing/instrumentation/test_tracing.py b/tests/tracing/instrumentation/test_tracing.py
new file mode 100644
index 000000000..8d47c8379
--- /dev/null
+++ b/tests/tracing/instrumentation/test_tracing.py
@@ -0,0 +1,75 @@
+import json
+
+import rasa_sdk.endpoint as ep
+
+from typing import Sequence
+from opentelemetry.sdk.trace import TracerProvider
+
+from opentelemetry.sdk.trace import ReadableSpan
+from opentelemetry.sdk.trace.export.in_memory_span_exporter import InMemorySpanExporter
+
+
+def test_server_webhook_custom_action_is_instrumented(
+    tracer_provider: TracerProvider,
+    span_exporter: InMemorySpanExporter,
+    previous_num_captured_spans: int,
+) -> None:
+    """Tests that the custom action is instrumented."""
+    data = {
+        "next_action": "custom_action",
+        "version": "1.0.0",
+        "tracker": {
+            "sender_id": "1",
+            "conversation_id": "default",
+            "latest_message": {"message_id": "1"},
+        },
+    }
+    app = ep.create_app(None, tracer_provider=tracer_provider)
+    _, response = app.test_client.post("/webhook", data=json.dumps(data))
+
+    assert response.status == 200
+
+    captured_spans: Sequence[
+        ReadableSpan
+    ] = span_exporter.get_finished_spans()  # type: ignore
+
+    num_captured_spans = len(captured_spans) - previous_num_captured_spans
+    assert num_captured_spans == 1
+
+    captured_span = captured_spans[-1]
+
+    assert captured_span.attributes == {
+        "http.method": "POST",
+        "http.route": "/webhook",
+        "next_action": data["next_action"],
+        "version": data["version"],
+        "sender_id": data["tracker"]["sender_id"],
+        "message_id": data["tracker"]["latest_message"]["message_id"],
+    }
+
+
+def test_server_webhook_custom_action_is_not_instrumented(
+    span_exporter: InMemorySpanExporter,
+    previous_num_captured_spans: int,
+) -> None:
+    """Tests that the server is not instrumented if no tracer provider is provided."""
+    data = {
+        "next_action": "custom_action",
+        "version": "1.0.0",
+        "tracker": {
+            "sender_id": "1",
+            "conversation_id": "default",
+            "latest_message": {"message_id": "1"},
+        },
+    }
+    app = ep.create_app(None)
+    _, response = app.test_client.post("/webhook", data=json.dumps(data))
+
+    assert response.status == 200
+
+    captured_spans: Sequence[
+        ReadableSpan
+    ] = span_exporter.get_finished_spans()  # type: ignore
+
+    num_captured_spans = len(captured_spans) - previous_num_captured_spans
+    assert num_captured_spans == 0
diff --git a/tests/tracing/test_config.py b/tests/tracing/test_config.py
new file mode 100644
index 000000000..5f5a6d207
--- /dev/null
+++ b/tests/tracing/test_config.py
@@ -0,0 +1,63 @@
+import socket
+
+from rasa_sdk.tracing.endpoints import EndpointConfig
+
+from rasa_sdk.tracing import config
+from rasa_sdk.tracing.config import JaegerTracerConfigurer
+from tests.tracing import conftest
+from tests.tracing.conftest import (
+    TRACING_TESTS_FIXTURES_DIRECTORY,
+)
+
+UDP_BUFFER_SIZE = 2048
+
+
+def test_jaeger_config_correctly_extracted() -> None:
+    """Tests that the Jaeger config is correctly extracted from the endpoint config."""
+    cfg = EndpointConfig(
+        host="hostname",
+        port=1234,
+        username="user",
+        password="password",
+    )
+
+    extracted = JaegerTracerConfigurer._extract_config(cfg)
+
+    assert extracted["agent_host_name"] == cfg.kwargs["host"]
+    assert extracted["agent_port"] == cfg.kwargs["port"]
+    assert extracted["username"] == cfg.kwargs["username"]
+    assert extracted["password"] == cfg.kwargs["password"]
+
+
+def test_jaeger_config_sets_defaults() -> None:
+    """Tests that the Jaeger config sets default config."""
+    extracted = JaegerTracerConfigurer._extract_config(EndpointConfig())
+
+    assert extracted["agent_host_name"] == "localhost"
+    assert extracted["agent_port"] == 6831
+    assert extracted["username"] is None
+    assert extracted["password"] is None
+
+
+def test_get_tracer_provider_jaeger(udp_server: socket.socket) -> None:
+    """Tests that the tracer provider is correctly configured for Jaeger."""
+    endpoints_file = str(TRACING_TESTS_FIXTURES_DIRECTORY / "jaeger_endpoints.yml")
+
+    tracer_provider = config.get_tracer_provider(endpoints_file)
+    assert tracer_provider is not None
+
+    tracer = tracer_provider.get_tracer(__name__)
+
+    with tracer.start_as_current_span("jaeger_test_span"):
+        pass
+
+    tracer_provider.force_flush()
+
+    message, _ = udp_server.recvfrom(UDP_BUFFER_SIZE)
+
+    batch = conftest.deserialize_jaeger_batch(bytearray(message))
+
+    assert batch.process.serviceName == "rasa_sdk"
+
+    assert len(batch.spans) == 1
+    assert batch.spans[0].operationName == "jaeger_test_span"
diff --git a/tests/tracing/test_utils.py b/tests/tracing/test_utils.py
new file mode 100644
index 000000000..a49ab7dd3
--- /dev/null
+++ b/tests/tracing/test_utils.py
@@ -0,0 +1,77 @@
+import json
+import argparse
+
+import rasa_sdk.endpoint as ep
+
+from opentelemetry.trace import ProxyTracer
+from opentelemetry.sdk.trace import TracerProvider
+
+from rasa_sdk.tracing.utils import (
+    get_tracer_provider,
+    get_tracer_and_context,
+)
+
+from tests.tracing.conftest import (
+    TRACING_TESTS_FIXTURES_DIRECTORY,
+)
+
+
+def test_get_tracer_provider_returns_none_if_no_endpoints_file() -> None:
+    """Tests that get_tracer_provider returns None if no endpoints file is provided."""
+    parser = argparse.ArgumentParser()
+    parser.add_argument("--random_args", type=str, default=None)
+
+    args = parser.parse_args(["--random_args", "random text"])
+
+    tracer_provider = get_tracer_provider(args)
+
+    assert tracer_provider is None
+
+
+def test_get_tracer_provider_returns_none_if_tracing_is_not_configured() -> None:
+    """Tests that get_tracer_provider returns None if tracing is not configured."""
+    parser = argparse.ArgumentParser()
+    parser.add_argument("--endpoints", type=str, default=None)
+
+    endpoints_file = str(TRACING_TESTS_FIXTURES_DIRECTORY / "no_tracing.yml")
+    args = parser.parse_args(["--endpoints", endpoints_file])
+
+    tracer_provider = get_tracer_provider(args)
+
+    assert tracer_provider is None
+
+
+def test_get_tracer_provider_returns_provider() -> None:
+    """Tests that get_tracer_provider returns a TracerProvider
+    if tracing is configured."""
+    parser = argparse.ArgumentParser()
+    parser.add_argument("--endpoints", type=str, default=None)
+
+    endpoints_file = str(TRACING_TESTS_FIXTURES_DIRECTORY / "jaeger_endpoints.yml")
+    args = parser.parse_args(["--endpoints", endpoints_file])
+
+    tracer_provider = get_tracer_provider(args)
+
+    assert tracer_provider is not None
+    assert isinstance(tracer_provider, TracerProvider)
+
+
+def test_get_tracer_and_context() -> None:
+    """Tests that get_tracer_and_context returns a ProxyTracer and span name"""
+    data = {
+        "next_action": "custom_action",
+        "version": "1.0.0",
+        "tracker": {
+            "sender_id": "1",
+            "conversation_id": "default",
+            "latest_message": {"message_id": "1"},
+        },
+    }
+    app = ep.create_app(None)
+    request, _ = app.test_client.post("/webhook", data=json.dumps(data))
+    tracer, context, span_name = get_tracer_and_context(None, request)
+    print(type(tracer))
+
+    assert isinstance(tracer, ProxyTracer)
+    assert span_name == "rasa_sdk.create_app.webhook"
+    assert context is None