Apple TV Home button not working

[shooln]

Describe the bug

Failed to perform the action remote/send_command. top_menu is not supported

To Reproduce

Setup apple tv remote for apple TV HD onwards

Expected Behavior

Home button pressed and no error message

Which Type of Device Do You Own?

Apple Tv 4K 2023

Troubleshooting Steps Completed

No response

Additional context

No response

[PRProd]

Greetings @shooln!

I'm not entirely sure why this is happening to you. I am not able to reproduce the issue on my end, and the integration documentation still shows that top_menu is a valid remote command to send.

I have two and a half theories:

1. Your AppleTV integration needs to be reloaded. (This happens sometimes, not sure why) Take a look at what I wrote in discussion #380 to see how to reload the integration.
2. Something is misconfigured in your Firemote config. If the above step doesn't work, can you reply here with the YAML from your Firemote config?
3. Other - Have you tried restarting your Home Assistant and your Apple TV?

Please let me know what happens! I really want to get this fixed for you!

-Doug

[PRProd]

@shooln ~

Have you had a chance to look at this yet? I'm wondering if you still need any help. Please let me know.

-Doug

[shooln]

Hi @PRProd

apologies for the delayed reply. I tried all the steps mentioned above and still get the same error. yaml is as follows

`type: panel

path: apple-tv-remote

title: Apple TV Remote
cards:

• type: custom:firemote-card

  entity: media_player.living_room

  device_family: apple-tv

  device_type: appletv-4k-gen3

  compatibility_mode: default

  apple_tv_remote_entity: remote.living_room

  scale: “120”

  defaultRemoteStyle_override: “”

  app_launch_1: plex

  app_launch_2: crave-tv

  app_launch_4: infuse

  app_launch_3: disney-plus

  visible_name_text: “”

  name_position: hidden

  app_launch_5: “”
  icon: mdi:apple`

please note I am running tvOS 18.1 22j5567a

Thanks for investigating and looking into this issue!