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SPMT v.0.6.1-a is not detect Ledger Nano S on Macbook #33

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tbearma1 opened this issue Mar 21, 2020 · 8 comments
Open

SPMT v.0.6.1-a is not detect Ledger Nano S on Macbook #33

tbearma1 opened this issue Mar 21, 2020 · 8 comments
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Bug Something isn't working Build Build system / packaging Mac Mac specific

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@tbearma1
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SPMT v.0.6.1-a is not detect Ledger Nano S on Macbook
See pictures attached.
With v.0.6.0-b the Ledger Nano S is detected and working fine.
With v.0.6.1-a the Ledger Nano S is not detected.
Can i help you to bugfix this issue?
Have a good day
Matthias
Bildschirmfoto 2020-03-21 um 15 13 18
Bildschirmfoto 2020-03-21 um 15 17 49

@tbearma1
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I connected the Ledger Nano S on the same interface on my tests.

@tbearma1
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On v.0.6.1-a

2020-03-21 14:47:11 : Checking for HW device...
2020-03-21 14:47:11 : HW: initializing hw device with index 0
2020-03-21 14:47:11 : Creating HW device class
2020-03-21 14:47:11 : Initializing Ledger
2020-03-21 14:47:11 : Error while communicating with Ledger hardware wallet.
EXCEPTION
caller : updateHWstatus
function : initDevice
err: ('No dongle found',)
===> Error while communicating with Ledger hardware wallet.
2020-03-21 14:47:11 : Closing LEDGER client
2020-03-21 14:47:11 : Error while communicating with Ledger hardware wallet.
2020-03-21 14:47:11 : status:0 - mess: Not Connected

@tbearma1
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v.0.6.0-b

2020-03-21 14:54:04 : Checking for HW device...
2020-03-21 14:54:04 : HW: initializing hw device with index 0
2020-03-21 14:54:04 : Creating HW device class
2020-03-21 14:54:04 : Initializing Ledger
===> Ledger Nano drivers found
2020-03-21 14:54:04 : Ledger Initialized
===> Ledger HW device connected [v. 1.3.17]
===> HW: hw device with index 0 initialized
2020-03-21 14:54:06 : HW: checking device status...
===> Status: 2
2020-03-21 14:54:06 : status:2 - mess: Hardware device connected.

@tbearma1
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close SPMT...

...open bash

...connect Ledger Nano S

...login to Ledger Nano S

...send command: system_profiler SPUSBDataType

Result:

2020-03-21 15:57:20.154 system_profiler[1114:28936] SPUSBDevice: IOCreatePlugInInterfaceForService failed 0xe00002be
USB:

USB 3.0 Bus:

  Host Controller Driver: AppleUSBXHCILPTH
  PCI Device ID: 0x8c31 
  PCI Revision ID: 0x0005 
  PCI Vendor ID: 0x8086 

    Apple Internal Keyboard / Trackpad:

      Product ID: 0x0274
      Vendor ID: 0x05ac (Apple Inc.)
      Version: 6.24
      Serial Number: D3H5287BBW1FTV4AT3KS
      Speed: Up to 12 Mb/s
      Manufacturer: Apple Inc.
      Location ID: 0x14400000 / 3
      Current Available (mA): 500
      Current Required (mA): 500
      Extra Operating Current (mA): 0
      Built-In: Yes

    Bluetooth USB Host Controller:

      Product ID: 0x8290
      Vendor ID: 0x05ac (Apple Inc.)
      Version: 1.69
      Manufacturer: Broadcom Corp.
      Location ID: 0x14300000

    Nano S:

      Product ID: 0x1011
      Vendor ID: 0x2c97
      Version: 2.01
      Serial Number: 0001
      Speed: Up to 12 Mb/s
      Manufacturer: Ledger
      Location ID: 0x14200000 / 14
      Current Available (mA): 500
      Current Required (mA): 100
      Extra Operating Current (mA): 0

@tbearma1
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...and by the way.... same issue with PET4L.
Version 0.1.0-b is working.
Version 0.1.1 is not working.
...with my Macbook.

@random-zebra
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Thanks for the report @tbearma1
This seems to be a packaging issue specific for Mac OS Catalina. Did you try also the tar.gz archive, or only the dmg image?

Are you able to run the software from the sources with python?

@tbearma1
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Yeeees! You get it! :-) Congratulation!
With the tar.gz (https://github.com/PIVX-Project/PIVX-SPMT/releases/download/v0.6.1/SPMT-v0.6.1a-MacOSX.tar.gz) it is working fine 👍. SPMT is detect my Ledger Nano S now.
...also for PET4L version v.0.1.1-a it works now with the tar.gz (https://github.com/PIVX-Project/PET4L/releases/download/v0.1.1-a/PET4L-v0.1.1a-MacOSX.tar.gz)
Thanks for help ...and thanks for support the bugfix on next release.
Keep healthy!

@random-zebra
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Thanks.
Glad it worked 🍻
We will fix the issue with the dmg on Catalina.
I'm keeping this open for tracking.

@random-zebra random-zebra added Build Build system / packaging Bug Something isn't working Mac Mac specific labels Mar 21, 2020
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