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[Bug]: The button to confirm a declined signature does not show up #1135

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evanash16 opened this issue Aug 29, 2024 · 3 comments
Open
3 tasks done

[Bug]: The button to confirm a declined signature does not show up #1135

evanash16 opened this issue Aug 29, 2024 · 3 comments
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bug Something isn't working up-for-grabs

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@evanash16
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Issue Description

When declining to sign a document and providing feedback, the following modal which should display a confirmation button does not show up. Furthermore, there is no button to close the modal and make a different decision, if needed.

Expected Behavior

When the "decline to sign" confirmation modal pops up, a button should pop up with the text "Confirm". If a user changes their mind, a button ("X", for example, or "Cancel") should be presented to enable the user to cancel their action.

Current Behavior

When the "decline to sign" confirmation modal pops up, it doesn't have a "Confirm" button and the modal can't be dismissed. The modal also doesn't have a cancel or "X" button to close the modal.

Steps to reproduce

  1. Create a document template.
  2. Send the document to yourself.
  3. Decline to sign.

Screenshots of the issue(optional)

Screenshot 2024-08-29 at 2 36 33 PM copy

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

MacOS Ventura 13.1

What browsers are you seeing the problem on?

Chrome

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

N/A, on hosted website

What environment are you seeing the problem on?

Production (app.opensignlabs.com)

Please check the boxes that apply to this issue report.

  • I have searched the existing issues & discussions to make sure that this is not a duplicate.

Code of Conduct

  • I agree to follow this project's Code of Conduct
  • I have searched the existing issues & discussions to make sure that this is not a duplicate.
@navhits
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navhits commented Sep 2, 2024

can confirm. faced the same issue

@andrew-opensignlabs
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can confirm. faced the same issue

What OS/Browser are you using?

I am not able to reproduce it on my side. Tried multiple browsers & resolutions on Mac OS Sonoma 14.1

@pravinOpenSign
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Hello, we have addressed this defect, and it will be resolved in our upcoming release.

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