From e265d31f7fd05889918266abc8aed09649059e27 Mon Sep 17 00:00:00 2001 From: PureCloud Jenkins Date: Thu, 2 Jul 2020 03:34:36 +0000 Subject: [PATCH] 15.0.0 --- README.md | 2 +- docs/index.md | 2 +- notificationMappings.json | 4 + platformclientv2/actionentitylisting.go | 8 +- .../agentactivityentitylisting.go | 8 +- platformclientv2/arraynode.go | 32 +++---- .../attemptlimitsentitylisting.go | 8 +- .../authzdivisionentitylisting.go | 8 +- platformclientv2/buagentscheduleactivity.go | 8 ++ platformclientv2/calibrationentitylisting.go | 8 +- .../callabletimesetentitylisting.go | 8 +- .../callbackconversationentitylisting.go | 8 +- .../callconversationentitylisting.go | 8 +- .../callhistoryconversationentitylisting.go | 8 +- .../campaigndivisionviewlisting.go | 8 +- platformclientv2/campaignentitylisting.go | 8 +- platformclientv2/campaignruleentitylisting.go | 8 +- .../campaignsequenceentitylisting.go | 8 +- .../certificateauthorityentitylisting.go | 8 +- .../chatconversationentitylisting.go | 8 +- platformclientv2/clientappentitylisting.go | 8 +- platformclientv2/coachingannotationlist.go | 8 +- .../coachingappointmentresponselist.go | 8 +- platformclientv2/coachingnotificationlist.go | 8 +- .../cobrowseconversationentitylisting.go | 8 +- .../commandstatusentitylisting.go | 8 +- .../consumedresourcesentitylisting.go | 8 +- .../consumingresourcesentitylisting.go | 8 +- .../contactlistdivisionviewlisting.go | 8 +- platformclientv2/contactlistentitylisting.go | 8 +- .../contactlistfilterentitylisting.go | 8 +- platformclientv2/contactlisting.go | 8 +- .../conversationaggregationquery.go | 2 +- platformclientv2/conversationentitylisting.go | 8 +- platformclientv2/credentialinfolisting.go | 8 +- platformclientv2/credentialtypelisting.go | 8 +- platformclientv2/datatablerowentitylisting.go | 8 +- .../datatablesdomainentitylisting.go | 8 +- .../dependencyobjectentitylisting.go | 8 +- .../dependencytypeentitylisting.go | 8 +- platformclientv2/dialerevententitylisting.go | 8 +- .../dialogflowagentsummaryentitylisting.go | 8 +- platformclientv2/didentitylisting.go | 8 +- platformclientv2/didpoolentitylisting.go | 8 +- .../directoryuserdeviceslisting.go | 8 +- .../divspermittedentitylisting.go | 8 +- .../dnclistdivisionviewlisting.go | 8 +- platformclientv2/dnclistentitylisting.go | 8 +- .../documentauditentitylisting.go | 8 +- platformclientv2/documententitylisting.go | 8 +- ...mainedgesoftwareversiondtoentitylisting.go | 8 +- platformclientv2/domainentitylisting.go | 8 +- .../domainentitylistingevaluationform.go | 8 +- .../domainentitylistingqueryresult.go | 8 +- .../domainentitylistingsurveyform.go | 8 +- platformclientv2/domainorganizationrole.go | 8 +- .../domainorganizationrolecreate.go | 8 +- .../domainorganizationroleupdate.go | 8 +- platformclientv2/edgeentitylisting.go | 8 +- platformclientv2/edgegroupentitylisting.go | 8 +- platformclientv2/edgelineentitylisting.go | 8 +- .../emailconversationentitylisting.go | 8 +- platformclientv2/emailmessagelisting.go | 8 +- platformclientv2/emergencygrouplisting.go | 8 +- .../encryptionkeyentitylisting.go | 8 +- platformclientv2/entitylisting.go | 18 +++- .../evaluationaggregationquery.go | 2 +- platformclientv2/evaluationentitylisting.go | 8 +- .../evaluationformentitylisting.go | 8 +- .../evaluatoractivityentitylisting.go | 8 +- platformclientv2/extensionentitylisting.go | 8 +- .../extensionpoolentitylisting.go | 8 +- .../externalorganizationlisting.go | 8 +- .../facebookintegrationentitylisting.go | 8 +- platformclientv2/faxdocumententitylisting.go | 8 +- platformclientv2/flowaggregationquery.go | 2 +- .../flowdivisionviewentitylisting.go | 8 +- platformclientv2/flowentitylisting.go | 8 +- platformclientv2/flowoutcomelisting.go | 8 +- platformclientv2/flowversionentitylisting.go | 8 +- platformclientv2/gdprrequestentitylisting.go | 8 +- platformclientv2/gdprsubjectentitylisting.go | 8 +- platformclientv2/greetinglisting.go | 8 +- platformclientv2/groupentitylisting.go | 8 +- platformclientv2/groupprofileentitylisting.go | 8 +- .../inbounddomainentitylisting.go | 8 +- platformclientv2/inboundrouteentitylisting.go | 8 +- platformclientv2/integrationentitylisting.go | 8 +- .../integrationevententitylisting.go | 8 +- .../integrationtypeentitylisting.go | 8 +- .../interactionstatsalertcontainer.go | 8 +- .../interactionstatsrulecontainer.go | 8 +- platformclientv2/ivrentitylisting.go | 8 +- platformclientv2/jsonnode.go | 32 +++---- platformclientv2/keywordsetentitylisting.go | 8 +- platformclientv2/languageentitylisting.go | 8 +- platformclientv2/lexbotaliasentitylisting.go | 8 +- platformclientv2/lexbotentitylisting.go | 8 +- platformclientv2/libraryentitylisting.go | 8 +- platformclientv2/linebaseentitylisting.go | 8 +- platformclientv2/lineentitylisting.go | 8 +- .../lineintegrationentitylisting.go | 8 +- platformclientv2/locationentitylisting.go | 8 +- .../logicalinterfaceentitylisting.go | 8 +- .../messageconversationentitylisting.go | 8 +- .../messagingintegrationentitylisting.go | 8 +- .../messagingstickerentitylisting.go | 8 +- platformclientv2/nludomainlisting.go | 8 +- platformclientv2/nludomainversionlisting.go | 8 +- platformclientv2/nlufeedbacklisting.go | 8 +- platformclientv2/notelisting.go | 8 +- platformclientv2/oauthcliententitylisting.go | 8 +- .../oauthproviderentitylisting.go | 8 +- .../organizationpresenceentitylisting.go | 8 +- .../organizationroleentitylisting.go | 8 +- platformclientv2/orphanrecordinglisting.go | 8 +- .../outboundroutebaseentitylisting.go | 8 +- .../outboundrouteentitylisting.go | 8 +- .../permissioncollectionentitylisting.go | 8 +- platformclientv2/phonebaseentitylisting.go | 8 +- platformclientv2/phoneentitylisting.go | 8 +- .../phonemetabaseentitylisting.go | 8 +- .../physicalinterfaceentitylisting.go | 8 +- platformclientv2/policyentitylisting.go | 8 +- platformclientv2/promptassetentitylisting.go | 8 +- platformclientv2/promptentitylisting.go | 8 +- platformclientv2/qualityauditpage.go | 8 +- platformclientv2/queueentitylisting.go | 8 +- platformclientv2/queuememberentitylisting.go | 8 +- platformclientv2/recipientlisting.go | 8 +- platformclientv2/recordingjobentitylisting.go | 8 +- platformclientv2/relationshiplisting.go | 8 +- ...ngdataexporttopicdataexportnotification.go | 4 + platformclientv2/reportingexportjoblisting.go | 8 +- .../reportingexportmetadatajoblisting.go | 8 +- .../reportmetadataentitylisting.go | 8 +- .../reportrunentryentitydomainlisting.go | 8 +- .../reportscheduleentitylisting.go | 8 +- platformclientv2/responseentitylist.go | 8 +- platformclientv2/responseentitylisting.go | 8 +- platformclientv2/responsesetentitylisting.go | 8 +- platformclientv2/rulesetentitylisting.go | 8 +- platformclientv2/scheduleentitylisting.go | 8 +- .../schedulegroupentitylisting.go | 8 +- .../schemacategoryentitylisting.go | 8 +- .../schemareferenceentitylisting.go | 8 +- .../screenrecordingsessionlisting.go | 8 +- platformclientv2/scriptentitylisting.go | 8 +- .../securityprofileentitylisting.go | 8 +- platformclientv2/shareentitylisting.go | 8 +- platformclientv2/siteentitylisting.go | 8 +- platformclientv2/skillentitylisting.go | 8 +- platformclientv2/smsaddressentitylisting.go | 8 +- .../smsphonenumberentitylisting.go | 8 +- platformclientv2/stationentitylisting.go | 8 +- .../subjectdivisiongrantsentitylisting.go | 8 +- platformclientv2/surveyaggregationquery.go | 2 +- platformclientv2/surveyformentitylisting.go | 8 +- .../systempromptassetentitylisting.go | 8 +- platformclientv2/systempromptentitylisting.go | 8 +- platformclientv2/tagvalueentitylisting.go | 8 +- platformclientv2/textmessagelisting.go | 8 +- platformclientv2/timezoneentitylisting.go | 8 +- platformclientv2/trunkbaseentitylisting.go | 8 +- platformclientv2/trunkentitylisting.go | 8 +- .../trunkmetabaseentitylisting.go | 8 +- platformclientv2/trustentitylisting.go | 8 +- platformclientv2/trustorentitylisting.go | 8 +- platformclientv2/trustuserentitylisting.go | 8 +- platformclientv2/ttsengineentitylisting.go | 8 +- platformclientv2/ttsvoiceentitylisting.go | 8 +- .../twitterintegrationentitylisting.go | 8 +- .../useractioncategoryentitylisting.go | 8 +- platformclientv2/useraggregationquery.go | 2 +- platformclientv2/userappentitylisting.go | 8 +- platformclientv2/userentitylisting.go | 8 +- platformclientv2/userlanguageentitylisting.go | 8 +- platformclientv2/userprofileentitylisting.go | 8 +- platformclientv2/userqueueentitylisting.go | 8 +- .../userrecordingentitylisting.go | 8 +- platformclientv2/userskillentitylisting.go | 8 +- platformclientv2/viewfilter.go | 8 ++ .../voicemailmessageentitylisting.go | 8 +- .../voicemailmessagestopicowner.go | 17 ++++ ...icemailmessagestopicvoicemailcopyrecord.go | 21 +++++ .../voicemailmessagestopicvoicemailmessage.go | 8 ++ .../webchatmemberinfoentitylist.go | 8 +- ...portcompletetopicbuforecastmodification.go | 57 ++++++++++++ ...timportcompletetopicbushorttermforecast.go | 62 +++++++++++++ ...etetopicbushorttermforecastnotification.go | 25 +++++ ...rtcompletetopicforecastsourcedaypointer.go | 33 +++++++ ...etetopicmodificationintervaloffsetvalue.go | 21 +++++ ...orecastimportcompletetopicuserreference.go | 17 ++++ ...completetopicwfmversionedentitymetadata.go | 26 ++++++ .../whatsappintegrationentitylisting.go | 8 +- platformclientv2/workspaceentitylisting.go | 8 +- .../workspacememberentitylisting.go | 8 +- platformclientv2/wrapupcodeentitylisting.go | 8 +- releaseNotes.md | 92 ++++++------------- swagger.json | 2 +- version.json | 6 +- 201 files changed, 1097 insertions(+), 802 deletions(-) create mode 100644 platformclientv2/voicemailmessagestopicowner.go create mode 100644 platformclientv2/voicemailmessagestopicvoicemailcopyrecord.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicbuforecastmodification.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecast.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicuserreference.go create mode 100644 platformclientv2/wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata.go diff --git a/README.md b/README.md index ce402c245..5ed6a3498 100644 --- a/README.md +++ b/README.md @@ -4,7 +4,7 @@ title: Platform API Client SDK - Go A Go package to interface with the Genesys Cloud Platform API. View the documentation on the [pkg.go.dev](https://pkg.go.dev/github.com/MyPureCloud/platform-client-sdk-go/platformclientv2). Browse the source code on [Github](https://github.com/MyPureCloud/platform-client-sdk-go). -Latest version: 14.0.0 [![GitHub release](https://img.shields.io/github/release/mypurecloud/platform-client-sdk-go.svg)]() +Latest version: 15.0.0 [![GitHub release](https://img.shields.io/github/release/mypurecloud/platform-client-sdk-go.svg)]() ## Get SDK Package diff --git a/docs/index.md b/docs/index.md index ce402c245..5ed6a3498 100644 --- a/docs/index.md +++ b/docs/index.md @@ -4,7 +4,7 @@ title: Platform API Client SDK - Go A Go package to interface with the Genesys Cloud Platform API. View the documentation on the [pkg.go.dev](https://pkg.go.dev/github.com/MyPureCloud/platform-client-sdk-go/platformclientv2). Browse the source code on [Github](https://github.com/MyPureCloud/platform-client-sdk-go). -Latest version: 14.0.0 [![GitHub release](https://img.shields.io/github/release/mypurecloud/platform-client-sdk-go.svg)]() +Latest version: 15.0.0 [![GitHub release](https://img.shields.io/github/release/mypurecloud/platform-client-sdk-go.svg)]() ## Get SDK Package diff --git a/notificationMappings.json b/notificationMappings.json index b5561a282..c9917ce34 100644 --- a/notificationMappings.json +++ b/notificationMappings.json @@ -356,6 +356,10 @@ "topic": "v2.workforcemanagement.businessunits.{id}.scheduling.runs", "class": "WfmBuScheduleRunTopicBuSchedulingRunProgressNotification" }, + { + "topic": "v2.workforcemanagement.businessunits.{id}.shorttermforecasts.import", + "class": "WfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotification" + }, { "topic": "v2.workforcemanagement.managementunits.{id}", "class": "WfmMoveManagementUnitTopicMoveManagementUnitNotification" diff --git a/platformclientv2/actionentitylisting.go b/platformclientv2/actionentitylisting.go index a38b38ee9..713b6a476 100644 --- a/platformclientv2/actionentitylisting.go +++ b/platformclientv2/actionentitylisting.go @@ -25,14 +25,14 @@ type Actionentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/agentactivityentitylisting.go b/platformclientv2/agentactivityentitylisting.go index fd7ea1959..37c2df890 100644 --- a/platformclientv2/agentactivityentitylisting.go +++ b/platformclientv2/agentactivityentitylisting.go @@ -25,14 +25,14 @@ type Agentactivityentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/arraynode.go b/platformclientv2/arraynode.go index d5d7fbfae..5a2d68a2c 100644 --- a/platformclientv2/arraynode.go +++ b/platformclientv2/arraynode.go @@ -25,28 +25,24 @@ type Arraynode struct { Object *bool `json:"object,omitempty"` - // MissingNode - MissingNode *bool `json:"missingNode,omitempty"` - - // ValueNode ValueNode *bool `json:"valueNode,omitempty"` - // Binary - Binary *bool `json:"binary,omitempty"` + // ContainerNode + ContainerNode *bool `json:"containerNode,omitempty"` - // Pojo - Pojo *bool `json:"pojo,omitempty"` + // MissingNode + MissingNode *bool `json:"missingNode,omitempty"` - // ContainerNode - ContainerNode *bool `json:"containerNode,omitempty"` + // Pojo + Pojo *bool `json:"pojo,omitempty"` - // Int - Int *bool `json:"int,omitempty"` + // FloatingPointNumber + FloatingPointNumber *bool `json:"floatingPointNumber,omitempty"` // IntegralNumber @@ -57,12 +53,12 @@ type Arraynode struct { Short *bool `json:"short,omitempty"` - // Long - Long *bool `json:"long,omitempty"` + // Int + Int *bool `json:"int,omitempty"` - // FloatingPointNumber - FloatingPointNumber *bool `json:"floatingPointNumber,omitempty"` + // Long + Long *bool `json:"long,omitempty"` // Double @@ -81,6 +77,10 @@ type Arraynode struct { Textual *bool `json:"textual,omitempty"` + // Binary + Binary *bool `json:"binary,omitempty"` + + // Array Array *bool `json:"array,omitempty"` diff --git a/platformclientv2/attemptlimitsentitylisting.go b/platformclientv2/attemptlimitsentitylisting.go index d7b20fec9..0452d3bd8 100644 --- a/platformclientv2/attemptlimitsentitylisting.go +++ b/platformclientv2/attemptlimitsentitylisting.go @@ -25,14 +25,14 @@ type Attemptlimitsentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/authzdivisionentitylisting.go b/platformclientv2/authzdivisionentitylisting.go index 1fa7a88e1..056dad460 100644 --- a/platformclientv2/authzdivisionentitylisting.go +++ b/platformclientv2/authzdivisionentitylisting.go @@ -25,14 +25,14 @@ type Authzdivisionentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/buagentscheduleactivity.go b/platformclientv2/buagentscheduleactivity.go index b35fb349d..069869ff7 100644 --- a/platformclientv2/buagentscheduleactivity.go +++ b/platformclientv2/buagentscheduleactivity.go @@ -29,6 +29,14 @@ type Buagentscheduleactivity struct { // TimeOffRequestId - The ID of the time off request associated with this activity, if applicable TimeOffRequestId *string `json:"timeOffRequestId,omitempty"` + + // ExternalActivityId - The ID of the external activity associated with this activity, if applicable + ExternalActivityId *string `json:"externalActivityId,omitempty"` + + + // ExternalActivityType - The type of the external activity associated with this activity, if applicable + ExternalActivityType *string `json:"externalActivityType,omitempty"` + } // String returns a JSON representation of the model diff --git a/platformclientv2/calibrationentitylisting.go b/platformclientv2/calibrationentitylisting.go index 0a2649e69..0e80fe0b5 100644 --- a/platformclientv2/calibrationentitylisting.go +++ b/platformclientv2/calibrationentitylisting.go @@ -25,14 +25,14 @@ type Calibrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/callabletimesetentitylisting.go b/platformclientv2/callabletimesetentitylisting.go index 76d1a1f2d..a431983b3 100644 --- a/platformclientv2/callabletimesetentitylisting.go +++ b/platformclientv2/callabletimesetentitylisting.go @@ -25,14 +25,14 @@ type Callabletimesetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/callbackconversationentitylisting.go b/platformclientv2/callbackconversationentitylisting.go index 50e844ccc..10d616dd8 100644 --- a/platformclientv2/callbackconversationentitylisting.go +++ b/platformclientv2/callbackconversationentitylisting.go @@ -25,14 +25,14 @@ type Callbackconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/callconversationentitylisting.go b/platformclientv2/callconversationentitylisting.go index 7ca3eecfb..09432f9c3 100644 --- a/platformclientv2/callconversationentitylisting.go +++ b/platformclientv2/callconversationentitylisting.go @@ -25,14 +25,14 @@ type Callconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/callhistoryconversationentitylisting.go b/platformclientv2/callhistoryconversationentitylisting.go index f17c40624..5e58143ff 100644 --- a/platformclientv2/callhistoryconversationentitylisting.go +++ b/platformclientv2/callhistoryconversationentitylisting.go @@ -25,14 +25,14 @@ type Callhistoryconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/campaigndivisionviewlisting.go b/platformclientv2/campaigndivisionviewlisting.go index 1361da287..5f28a3bdb 100644 --- a/platformclientv2/campaigndivisionviewlisting.go +++ b/platformclientv2/campaigndivisionviewlisting.go @@ -25,14 +25,14 @@ type Campaigndivisionviewlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/campaignentitylisting.go b/platformclientv2/campaignentitylisting.go index a6b8b9b2e..2373d32ec 100644 --- a/platformclientv2/campaignentitylisting.go +++ b/platformclientv2/campaignentitylisting.go @@ -25,14 +25,14 @@ type Campaignentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/campaignruleentitylisting.go b/platformclientv2/campaignruleentitylisting.go index 3a4eab151..6656d5fc5 100644 --- a/platformclientv2/campaignruleentitylisting.go +++ b/platformclientv2/campaignruleentitylisting.go @@ -25,14 +25,14 @@ type Campaignruleentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/campaignsequenceentitylisting.go b/platformclientv2/campaignsequenceentitylisting.go index 5137d571b..4dceb512b 100644 --- a/platformclientv2/campaignsequenceentitylisting.go +++ b/platformclientv2/campaignsequenceentitylisting.go @@ -25,14 +25,14 @@ type Campaignsequenceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/certificateauthorityentitylisting.go b/platformclientv2/certificateauthorityentitylisting.go index beacfc590..a7dd23f13 100644 --- a/platformclientv2/certificateauthorityentitylisting.go +++ b/platformclientv2/certificateauthorityentitylisting.go @@ -25,14 +25,14 @@ type Certificateauthorityentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/chatconversationentitylisting.go b/platformclientv2/chatconversationentitylisting.go index 5ea0f1625..b38d6a1e2 100644 --- a/platformclientv2/chatconversationentitylisting.go +++ b/platformclientv2/chatconversationentitylisting.go @@ -25,14 +25,14 @@ type Chatconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/clientappentitylisting.go b/platformclientv2/clientappentitylisting.go index 8b5c5b7bd..693ee2de5 100644 --- a/platformclientv2/clientappentitylisting.go +++ b/platformclientv2/clientappentitylisting.go @@ -25,14 +25,14 @@ type Clientappentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/coachingannotationlist.go b/platformclientv2/coachingannotationlist.go index 28b38ecbd..cfebb2ca3 100644 --- a/platformclientv2/coachingannotationlist.go +++ b/platformclientv2/coachingannotationlist.go @@ -25,14 +25,14 @@ type Coachingannotationlist struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/coachingappointmentresponselist.go b/platformclientv2/coachingappointmentresponselist.go index 8eeb59bc8..b27c5d890 100644 --- a/platformclientv2/coachingappointmentresponselist.go +++ b/platformclientv2/coachingappointmentresponselist.go @@ -25,14 +25,14 @@ type Coachingappointmentresponselist struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/coachingnotificationlist.go b/platformclientv2/coachingnotificationlist.go index 368b9144b..485c4a9f0 100644 --- a/platformclientv2/coachingnotificationlist.go +++ b/platformclientv2/coachingnotificationlist.go @@ -25,14 +25,14 @@ type Coachingnotificationlist struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/cobrowseconversationentitylisting.go b/platformclientv2/cobrowseconversationentitylisting.go index 0f141c8d1..ed9d5f1e8 100644 --- a/platformclientv2/cobrowseconversationentitylisting.go +++ b/platformclientv2/cobrowseconversationentitylisting.go @@ -25,14 +25,14 @@ type Cobrowseconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/commandstatusentitylisting.go b/platformclientv2/commandstatusentitylisting.go index ffe91fa49..35b69deb4 100644 --- a/platformclientv2/commandstatusentitylisting.go +++ b/platformclientv2/commandstatusentitylisting.go @@ -25,14 +25,14 @@ type Commandstatusentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/consumedresourcesentitylisting.go b/platformclientv2/consumedresourcesentitylisting.go index 573ba91c6..8e946e423 100644 --- a/platformclientv2/consumedresourcesentitylisting.go +++ b/platformclientv2/consumedresourcesentitylisting.go @@ -25,14 +25,14 @@ type Consumedresourcesentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/consumingresourcesentitylisting.go b/platformclientv2/consumingresourcesentitylisting.go index f1eed12d7..b180d41ab 100644 --- a/platformclientv2/consumingresourcesentitylisting.go +++ b/platformclientv2/consumingresourcesentitylisting.go @@ -25,14 +25,14 @@ type Consumingresourcesentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/contactlistdivisionviewlisting.go b/platformclientv2/contactlistdivisionviewlisting.go index f67c585c4..52b8b824f 100644 --- a/platformclientv2/contactlistdivisionviewlisting.go +++ b/platformclientv2/contactlistdivisionviewlisting.go @@ -25,14 +25,14 @@ type Contactlistdivisionviewlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/contactlistentitylisting.go b/platformclientv2/contactlistentitylisting.go index deb6fb65b..0f6ae7894 100644 --- a/platformclientv2/contactlistentitylisting.go +++ b/platformclientv2/contactlistentitylisting.go @@ -25,14 +25,14 @@ type Contactlistentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/contactlistfilterentitylisting.go b/platformclientv2/contactlistfilterentitylisting.go index d6f89f2ee..9ac1881a3 100644 --- a/platformclientv2/contactlistfilterentitylisting.go +++ b/platformclientv2/contactlistfilterentitylisting.go @@ -25,14 +25,14 @@ type Contactlistfilterentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/contactlisting.go b/platformclientv2/contactlisting.go index cac26008d..1eee2bff5 100644 --- a/platformclientv2/contactlisting.go +++ b/platformclientv2/contactlisting.go @@ -25,14 +25,14 @@ type Contactlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/conversationaggregationquery.go b/platformclientv2/conversationaggregationquery.go index 265e2447f..ce2583b0c 100644 --- a/platformclientv2/conversationaggregationquery.go +++ b/platformclientv2/conversationaggregationquery.go @@ -13,7 +13,7 @@ type Conversationaggregationquery struct { Granularity *string `json:"granularity,omitempty"` - // TimeZone - Sets the time zone for the query interval, defaults to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London + // TimeZone - Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London TimeZone *string `json:"timeZone,omitempty"` diff --git a/platformclientv2/conversationentitylisting.go b/platformclientv2/conversationentitylisting.go index ed393f089..06942d356 100644 --- a/platformclientv2/conversationentitylisting.go +++ b/platformclientv2/conversationentitylisting.go @@ -25,14 +25,14 @@ type Conversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/credentialinfolisting.go b/platformclientv2/credentialinfolisting.go index 984bc7c6c..1c7013d57 100644 --- a/platformclientv2/credentialinfolisting.go +++ b/platformclientv2/credentialinfolisting.go @@ -25,14 +25,14 @@ type Credentialinfolisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/credentialtypelisting.go b/platformclientv2/credentialtypelisting.go index 89f262832..80a52d5f2 100644 --- a/platformclientv2/credentialtypelisting.go +++ b/platformclientv2/credentialtypelisting.go @@ -25,14 +25,14 @@ type Credentialtypelisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/datatablerowentitylisting.go b/platformclientv2/datatablerowentitylisting.go index 7a0128197..83d602ead 100644 --- a/platformclientv2/datatablerowentitylisting.go +++ b/platformclientv2/datatablerowentitylisting.go @@ -25,14 +25,14 @@ type Datatablerowentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/datatablesdomainentitylisting.go b/platformclientv2/datatablesdomainentitylisting.go index 500a8130c..3d0c36b0d 100644 --- a/platformclientv2/datatablesdomainentitylisting.go +++ b/platformclientv2/datatablesdomainentitylisting.go @@ -25,14 +25,14 @@ type Datatablesdomainentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dependencyobjectentitylisting.go b/platformclientv2/dependencyobjectentitylisting.go index 470750a37..82f8a33c3 100644 --- a/platformclientv2/dependencyobjectentitylisting.go +++ b/platformclientv2/dependencyobjectentitylisting.go @@ -25,14 +25,14 @@ type Dependencyobjectentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dependencytypeentitylisting.go b/platformclientv2/dependencytypeentitylisting.go index 0e8bf57f6..815caca39 100644 --- a/platformclientv2/dependencytypeentitylisting.go +++ b/platformclientv2/dependencytypeentitylisting.go @@ -25,14 +25,14 @@ type Dependencytypeentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dialerevententitylisting.go b/platformclientv2/dialerevententitylisting.go index 0d5e973b0..291cb5620 100644 --- a/platformclientv2/dialerevententitylisting.go +++ b/platformclientv2/dialerevententitylisting.go @@ -25,14 +25,14 @@ type Dialerevententitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dialogflowagentsummaryentitylisting.go b/platformclientv2/dialogflowagentsummaryentitylisting.go index 82bbaf8d5..7fc948b77 100644 --- a/platformclientv2/dialogflowagentsummaryentitylisting.go +++ b/platformclientv2/dialogflowagentsummaryentitylisting.go @@ -25,14 +25,14 @@ type Dialogflowagentsummaryentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/didentitylisting.go b/platformclientv2/didentitylisting.go index c07dd2a57..adb7ecb09 100644 --- a/platformclientv2/didentitylisting.go +++ b/platformclientv2/didentitylisting.go @@ -25,14 +25,14 @@ type Didentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/didpoolentitylisting.go b/platformclientv2/didpoolentitylisting.go index a0f691093..50b3a18aa 100644 --- a/platformclientv2/didpoolentitylisting.go +++ b/platformclientv2/didpoolentitylisting.go @@ -25,14 +25,14 @@ type Didpoolentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/directoryuserdeviceslisting.go b/platformclientv2/directoryuserdeviceslisting.go index 2155e3a27..9cd7a30d7 100644 --- a/platformclientv2/directoryuserdeviceslisting.go +++ b/platformclientv2/directoryuserdeviceslisting.go @@ -25,14 +25,14 @@ type Directoryuserdeviceslisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/divspermittedentitylisting.go b/platformclientv2/divspermittedentitylisting.go index 78ea0497d..9c04bb4b7 100644 --- a/platformclientv2/divspermittedentitylisting.go +++ b/platformclientv2/divspermittedentitylisting.go @@ -29,14 +29,14 @@ type Divspermittedentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dnclistdivisionviewlisting.go b/platformclientv2/dnclistdivisionviewlisting.go index 2fb9761d5..365e31af0 100644 --- a/platformclientv2/dnclistdivisionviewlisting.go +++ b/platformclientv2/dnclistdivisionviewlisting.go @@ -25,14 +25,14 @@ type Dnclistdivisionviewlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/dnclistentitylisting.go b/platformclientv2/dnclistentitylisting.go index 5d789cb9c..22e9f150c 100644 --- a/platformclientv2/dnclistentitylisting.go +++ b/platformclientv2/dnclistentitylisting.go @@ -25,14 +25,14 @@ type Dnclistentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/documentauditentitylisting.go b/platformclientv2/documentauditentitylisting.go index bc32a7a2a..2c22d7971 100644 --- a/platformclientv2/documentauditentitylisting.go +++ b/platformclientv2/documentauditentitylisting.go @@ -25,14 +25,14 @@ type Documentauditentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/documententitylisting.go b/platformclientv2/documententitylisting.go index 90b0495be..d2265b1b1 100644 --- a/platformclientv2/documententitylisting.go +++ b/platformclientv2/documententitylisting.go @@ -25,14 +25,14 @@ type Documententitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainedgesoftwareversiondtoentitylisting.go b/platformclientv2/domainedgesoftwareversiondtoentitylisting.go index f6659572b..041c2c31d 100644 --- a/platformclientv2/domainedgesoftwareversiondtoentitylisting.go +++ b/platformclientv2/domainedgesoftwareversiondtoentitylisting.go @@ -25,14 +25,14 @@ type Domainedgesoftwareversiondtoentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainentitylisting.go b/platformclientv2/domainentitylisting.go index 655c7c669..c82f05889 100644 --- a/platformclientv2/domainentitylisting.go +++ b/platformclientv2/domainentitylisting.go @@ -25,14 +25,14 @@ type Domainentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainentitylistingevaluationform.go b/platformclientv2/domainentitylistingevaluationform.go index 5a29df66e..abe446eb8 100644 --- a/platformclientv2/domainentitylistingevaluationform.go +++ b/platformclientv2/domainentitylistingevaluationform.go @@ -25,14 +25,14 @@ type Domainentitylistingevaluationform struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainentitylistingqueryresult.go b/platformclientv2/domainentitylistingqueryresult.go index 6984db036..2a40168a4 100644 --- a/platformclientv2/domainentitylistingqueryresult.go +++ b/platformclientv2/domainentitylistingqueryresult.go @@ -25,14 +25,14 @@ type Domainentitylistingqueryresult struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainentitylistingsurveyform.go b/platformclientv2/domainentitylistingsurveyform.go index 7e01df23a..96cbf6b82 100644 --- a/platformclientv2/domainentitylistingsurveyform.go +++ b/platformclientv2/domainentitylistingsurveyform.go @@ -25,14 +25,14 @@ type Domainentitylistingsurveyform struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/domainorganizationrole.go b/platformclientv2/domainorganizationrole.go index 947eeb9eb..ec4f54b28 100644 --- a/platformclientv2/domainorganizationrole.go +++ b/platformclientv2/domainorganizationrole.go @@ -41,14 +41,14 @@ type Domainorganizationrole struct { RoleNeedsUpdate *bool `json:"roleNeedsUpdate,omitempty"` - // Base - Base *bool `json:"base,omitempty"` - - // VarDefault VarDefault *bool `json:"default,omitempty"` + // Base + Base *bool `json:"base,omitempty"` + + // SelfUri - The URI for this object SelfUri *string `json:"selfUri,omitempty"` diff --git a/platformclientv2/domainorganizationrolecreate.go b/platformclientv2/domainorganizationrolecreate.go index d7cee8ad4..b4f33f76a 100644 --- a/platformclientv2/domainorganizationrolecreate.go +++ b/platformclientv2/domainorganizationrolecreate.go @@ -41,14 +41,14 @@ type Domainorganizationrolecreate struct { RoleNeedsUpdate *bool `json:"roleNeedsUpdate,omitempty"` - // Base - Base *bool `json:"base,omitempty"` - - // VarDefault VarDefault *bool `json:"default,omitempty"` + // Base + Base *bool `json:"base,omitempty"` + + // SelfUri - The URI for this object SelfUri *string `json:"selfUri,omitempty"` diff --git a/platformclientv2/domainorganizationroleupdate.go b/platformclientv2/domainorganizationroleupdate.go index be7d4514c..c64bd147c 100644 --- a/platformclientv2/domainorganizationroleupdate.go +++ b/platformclientv2/domainorganizationroleupdate.go @@ -41,14 +41,14 @@ type Domainorganizationroleupdate struct { RoleNeedsUpdate *bool `json:"roleNeedsUpdate,omitempty"` - // Base - Base *bool `json:"base,omitempty"` - - // VarDefault VarDefault *bool `json:"default,omitempty"` + // Base + Base *bool `json:"base,omitempty"` + + // SelfUri - The URI for this object SelfUri *string `json:"selfUri,omitempty"` diff --git a/platformclientv2/edgeentitylisting.go b/platformclientv2/edgeentitylisting.go index acf657fdc..e8f4a2e99 100644 --- a/platformclientv2/edgeentitylisting.go +++ b/platformclientv2/edgeentitylisting.go @@ -25,14 +25,14 @@ type Edgeentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/edgegroupentitylisting.go b/platformclientv2/edgegroupentitylisting.go index 9132a7863..a5e6b7ae7 100644 --- a/platformclientv2/edgegroupentitylisting.go +++ b/platformclientv2/edgegroupentitylisting.go @@ -25,14 +25,14 @@ type Edgegroupentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/edgelineentitylisting.go b/platformclientv2/edgelineentitylisting.go index 2a06a47ac..2fba08bcd 100644 --- a/platformclientv2/edgelineentitylisting.go +++ b/platformclientv2/edgelineentitylisting.go @@ -25,14 +25,14 @@ type Edgelineentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/emailconversationentitylisting.go b/platformclientv2/emailconversationentitylisting.go index 7792d27d8..535912ba9 100644 --- a/platformclientv2/emailconversationentitylisting.go +++ b/platformclientv2/emailconversationentitylisting.go @@ -25,14 +25,14 @@ type Emailconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/emailmessagelisting.go b/platformclientv2/emailmessagelisting.go index cf6a1542e..a8f57e317 100644 --- a/platformclientv2/emailmessagelisting.go +++ b/platformclientv2/emailmessagelisting.go @@ -25,14 +25,14 @@ type Emailmessagelisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/emergencygrouplisting.go b/platformclientv2/emergencygrouplisting.go index 8e3f64e03..bff60be75 100644 --- a/platformclientv2/emergencygrouplisting.go +++ b/platformclientv2/emergencygrouplisting.go @@ -25,14 +25,14 @@ type Emergencygrouplisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/encryptionkeyentitylisting.go b/platformclientv2/encryptionkeyentitylisting.go index ba3ce4896..3b5049ad5 100644 --- a/platformclientv2/encryptionkeyentitylisting.go +++ b/platformclientv2/encryptionkeyentitylisting.go @@ -25,14 +25,14 @@ type Encryptionkeyentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/entitylisting.go b/platformclientv2/entitylisting.go index 4af1d8c57..27b318a6f 100644 --- a/platformclientv2/entitylisting.go +++ b/platformclientv2/entitylisting.go @@ -6,7 +6,23 @@ import ( // Entitylisting type Entitylisting struct { // Entities - Entities *[]map[string]interface{} `json:"entities,omitempty"` + Entities *[]Datatableimportjob `json:"entities,omitempty"` + + + // PageSize + PageSize *int32 `json:"pageSize,omitempty"` + + + // PageNumber + PageNumber *int32 `json:"pageNumber,omitempty"` + + + // Total + Total *int64 `json:"total,omitempty"` + + + // PageCount + PageCount *int32 `json:"pageCount,omitempty"` } diff --git a/platformclientv2/evaluationaggregationquery.go b/platformclientv2/evaluationaggregationquery.go index d75f106c5..142bab818 100644 --- a/platformclientv2/evaluationaggregationquery.go +++ b/platformclientv2/evaluationaggregationquery.go @@ -13,7 +13,7 @@ type Evaluationaggregationquery struct { Granularity *string `json:"granularity,omitempty"` - // TimeZone - Sets the time zone for the query interval, defaults to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London + // TimeZone - Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London TimeZone *string `json:"timeZone,omitempty"` diff --git a/platformclientv2/evaluationentitylisting.go b/platformclientv2/evaluationentitylisting.go index eb33efd94..03681c316 100644 --- a/platformclientv2/evaluationentitylisting.go +++ b/platformclientv2/evaluationentitylisting.go @@ -25,14 +25,14 @@ type Evaluationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/evaluationformentitylisting.go b/platformclientv2/evaluationformentitylisting.go index 8888c6248..2d3eeb674 100644 --- a/platformclientv2/evaluationformentitylisting.go +++ b/platformclientv2/evaluationformentitylisting.go @@ -25,14 +25,14 @@ type Evaluationformentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/evaluatoractivityentitylisting.go b/platformclientv2/evaluatoractivityentitylisting.go index 123e571f3..5aa68d705 100644 --- a/platformclientv2/evaluatoractivityentitylisting.go +++ b/platformclientv2/evaluatoractivityentitylisting.go @@ -25,14 +25,14 @@ type Evaluatoractivityentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/extensionentitylisting.go b/platformclientv2/extensionentitylisting.go index 4f32a65ad..c3d193285 100644 --- a/platformclientv2/extensionentitylisting.go +++ b/platformclientv2/extensionentitylisting.go @@ -25,14 +25,14 @@ type Extensionentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/extensionpoolentitylisting.go b/platformclientv2/extensionpoolentitylisting.go index 0c63edcc6..e3fcdd02d 100644 --- a/platformclientv2/extensionpoolentitylisting.go +++ b/platformclientv2/extensionpoolentitylisting.go @@ -25,14 +25,14 @@ type Extensionpoolentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/externalorganizationlisting.go b/platformclientv2/externalorganizationlisting.go index 26162781f..2ab905cee 100644 --- a/platformclientv2/externalorganizationlisting.go +++ b/platformclientv2/externalorganizationlisting.go @@ -25,14 +25,14 @@ type Externalorganizationlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/facebookintegrationentitylisting.go b/platformclientv2/facebookintegrationentitylisting.go index a6780c451..01014b829 100644 --- a/platformclientv2/facebookintegrationentitylisting.go +++ b/platformclientv2/facebookintegrationentitylisting.go @@ -25,14 +25,14 @@ type Facebookintegrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/faxdocumententitylisting.go b/platformclientv2/faxdocumententitylisting.go index fbc171de7..91083fb99 100644 --- a/platformclientv2/faxdocumententitylisting.go +++ b/platformclientv2/faxdocumententitylisting.go @@ -25,14 +25,14 @@ type Faxdocumententitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/flowaggregationquery.go b/platformclientv2/flowaggregationquery.go index 8e3854c51..3b34966fb 100644 --- a/platformclientv2/flowaggregationquery.go +++ b/platformclientv2/flowaggregationquery.go @@ -13,7 +13,7 @@ type Flowaggregationquery struct { Granularity *string `json:"granularity,omitempty"` - // TimeZone - Sets the time zone for the query interval, defaults to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London + // TimeZone - Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London TimeZone *string `json:"timeZone,omitempty"` diff --git a/platformclientv2/flowdivisionviewentitylisting.go b/platformclientv2/flowdivisionviewentitylisting.go index 57c95f95f..56243f5d0 100644 --- a/platformclientv2/flowdivisionviewentitylisting.go +++ b/platformclientv2/flowdivisionviewentitylisting.go @@ -25,14 +25,14 @@ type Flowdivisionviewentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/flowentitylisting.go b/platformclientv2/flowentitylisting.go index e038c67db..64d2db21e 100644 --- a/platformclientv2/flowentitylisting.go +++ b/platformclientv2/flowentitylisting.go @@ -25,14 +25,14 @@ type Flowentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/flowoutcomelisting.go b/platformclientv2/flowoutcomelisting.go index bfa01f28a..e8d04c43e 100644 --- a/platformclientv2/flowoutcomelisting.go +++ b/platformclientv2/flowoutcomelisting.go @@ -25,14 +25,14 @@ type Flowoutcomelisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/flowversionentitylisting.go b/platformclientv2/flowversionentitylisting.go index a7b836786..230dc93ba 100644 --- a/platformclientv2/flowversionentitylisting.go +++ b/platformclientv2/flowversionentitylisting.go @@ -25,14 +25,14 @@ type Flowversionentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/gdprrequestentitylisting.go b/platformclientv2/gdprrequestentitylisting.go index 97cbf17e2..e1990b699 100644 --- a/platformclientv2/gdprrequestentitylisting.go +++ b/platformclientv2/gdprrequestentitylisting.go @@ -25,14 +25,14 @@ type Gdprrequestentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/gdprsubjectentitylisting.go b/platformclientv2/gdprsubjectentitylisting.go index 148855b6c..f525a4deb 100644 --- a/platformclientv2/gdprsubjectentitylisting.go +++ b/platformclientv2/gdprsubjectentitylisting.go @@ -25,14 +25,14 @@ type Gdprsubjectentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/greetinglisting.go b/platformclientv2/greetinglisting.go index 0f5334c56..fbcea7503 100644 --- a/platformclientv2/greetinglisting.go +++ b/platformclientv2/greetinglisting.go @@ -25,14 +25,14 @@ type Greetinglisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/groupentitylisting.go b/platformclientv2/groupentitylisting.go index f5cb29a4a..f63f38d06 100644 --- a/platformclientv2/groupentitylisting.go +++ b/platformclientv2/groupentitylisting.go @@ -25,14 +25,14 @@ type Groupentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/groupprofileentitylisting.go b/platformclientv2/groupprofileentitylisting.go index 91fc0e5b6..115a4f734 100644 --- a/platformclientv2/groupprofileentitylisting.go +++ b/platformclientv2/groupprofileentitylisting.go @@ -25,14 +25,14 @@ type Groupprofileentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/inbounddomainentitylisting.go b/platformclientv2/inbounddomainentitylisting.go index 1b88c84a2..072df6783 100644 --- a/platformclientv2/inbounddomainentitylisting.go +++ b/platformclientv2/inbounddomainentitylisting.go @@ -25,14 +25,14 @@ type Inbounddomainentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/inboundrouteentitylisting.go b/platformclientv2/inboundrouteentitylisting.go index 4123aa676..366547ffa 100644 --- a/platformclientv2/inboundrouteentitylisting.go +++ b/platformclientv2/inboundrouteentitylisting.go @@ -25,14 +25,14 @@ type Inboundrouteentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/integrationentitylisting.go b/platformclientv2/integrationentitylisting.go index a5b2a498e..88159fdc8 100644 --- a/platformclientv2/integrationentitylisting.go +++ b/platformclientv2/integrationentitylisting.go @@ -25,14 +25,14 @@ type Integrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/integrationevententitylisting.go b/platformclientv2/integrationevententitylisting.go index 90730b200..0428829e1 100644 --- a/platformclientv2/integrationevententitylisting.go +++ b/platformclientv2/integrationevententitylisting.go @@ -25,14 +25,14 @@ type Integrationevententitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/integrationtypeentitylisting.go b/platformclientv2/integrationtypeentitylisting.go index f99bbbf9a..c4a0ebe7b 100644 --- a/platformclientv2/integrationtypeentitylisting.go +++ b/platformclientv2/integrationtypeentitylisting.go @@ -25,14 +25,14 @@ type Integrationtypeentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/interactionstatsalertcontainer.go b/platformclientv2/interactionstatsalertcontainer.go index a39e37c6c..5eed48315 100644 --- a/platformclientv2/interactionstatsalertcontainer.go +++ b/platformclientv2/interactionstatsalertcontainer.go @@ -25,14 +25,14 @@ type Interactionstatsalertcontainer struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/interactionstatsrulecontainer.go b/platformclientv2/interactionstatsrulecontainer.go index be1d034be..9f93ac95a 100644 --- a/platformclientv2/interactionstatsrulecontainer.go +++ b/platformclientv2/interactionstatsrulecontainer.go @@ -25,14 +25,14 @@ type Interactionstatsrulecontainer struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/ivrentitylisting.go b/platformclientv2/ivrentitylisting.go index e554ce2f7..762778c9f 100644 --- a/platformclientv2/ivrentitylisting.go +++ b/platformclientv2/ivrentitylisting.go @@ -25,14 +25,14 @@ type Ivrentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/jsonnode.go b/platformclientv2/jsonnode.go index e6e811773..7cb3709b6 100644 --- a/platformclientv2/jsonnode.go +++ b/platformclientv2/jsonnode.go @@ -25,28 +25,24 @@ type Jsonnode struct { Object *bool `json:"object,omitempty"` - // MissingNode - MissingNode *bool `json:"missingNode,omitempty"` - - // ValueNode ValueNode *bool `json:"valueNode,omitempty"` - // Binary - Binary *bool `json:"binary,omitempty"` + // ContainerNode + ContainerNode *bool `json:"containerNode,omitempty"` - // Pojo - Pojo *bool `json:"pojo,omitempty"` + // MissingNode + MissingNode *bool `json:"missingNode,omitempty"` - // ContainerNode - ContainerNode *bool `json:"containerNode,omitempty"` + // Pojo + Pojo *bool `json:"pojo,omitempty"` - // Int - Int *bool `json:"int,omitempty"` + // FloatingPointNumber + FloatingPointNumber *bool `json:"floatingPointNumber,omitempty"` // IntegralNumber @@ -57,12 +53,12 @@ type Jsonnode struct { Short *bool `json:"short,omitempty"` - // Long - Long *bool `json:"long,omitempty"` + // Int + Int *bool `json:"int,omitempty"` - // FloatingPointNumber - FloatingPointNumber *bool `json:"floatingPointNumber,omitempty"` + // Long + Long *bool `json:"long,omitempty"` // Double @@ -81,6 +77,10 @@ type Jsonnode struct { Textual *bool `json:"textual,omitempty"` + // Binary + Binary *bool `json:"binary,omitempty"` + + // Array Array *bool `json:"array,omitempty"` diff --git a/platformclientv2/keywordsetentitylisting.go b/platformclientv2/keywordsetentitylisting.go index 00eb1bc32..adbb0f624 100644 --- a/platformclientv2/keywordsetentitylisting.go +++ b/platformclientv2/keywordsetentitylisting.go @@ -25,14 +25,14 @@ type Keywordsetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/languageentitylisting.go b/platformclientv2/languageentitylisting.go index 313528957..0e9375843 100644 --- a/platformclientv2/languageentitylisting.go +++ b/platformclientv2/languageentitylisting.go @@ -25,14 +25,14 @@ type Languageentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/lexbotaliasentitylisting.go b/platformclientv2/lexbotaliasentitylisting.go index 53449c117..eb992ff70 100644 --- a/platformclientv2/lexbotaliasentitylisting.go +++ b/platformclientv2/lexbotaliasentitylisting.go @@ -25,14 +25,14 @@ type Lexbotaliasentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/lexbotentitylisting.go b/platformclientv2/lexbotentitylisting.go index 932119905..0dcd773fe 100644 --- a/platformclientv2/lexbotentitylisting.go +++ b/platformclientv2/lexbotentitylisting.go @@ -25,14 +25,14 @@ type Lexbotentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/libraryentitylisting.go b/platformclientv2/libraryentitylisting.go index 73d5a1cdf..488365758 100644 --- a/platformclientv2/libraryentitylisting.go +++ b/platformclientv2/libraryentitylisting.go @@ -25,14 +25,14 @@ type Libraryentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/linebaseentitylisting.go b/platformclientv2/linebaseentitylisting.go index 4d5daf990..5cfb86673 100644 --- a/platformclientv2/linebaseentitylisting.go +++ b/platformclientv2/linebaseentitylisting.go @@ -25,14 +25,14 @@ type Linebaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/lineentitylisting.go b/platformclientv2/lineentitylisting.go index ee2a692a9..dd42474ec 100644 --- a/platformclientv2/lineentitylisting.go +++ b/platformclientv2/lineentitylisting.go @@ -25,14 +25,14 @@ type Lineentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/lineintegrationentitylisting.go b/platformclientv2/lineintegrationentitylisting.go index fe1091a9c..6cff22b15 100644 --- a/platformclientv2/lineintegrationentitylisting.go +++ b/platformclientv2/lineintegrationentitylisting.go @@ -25,14 +25,14 @@ type Lineintegrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/locationentitylisting.go b/platformclientv2/locationentitylisting.go index e4d94961a..7ae1b9b8a 100644 --- a/platformclientv2/locationentitylisting.go +++ b/platformclientv2/locationentitylisting.go @@ -25,14 +25,14 @@ type Locationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/logicalinterfaceentitylisting.go b/platformclientv2/logicalinterfaceentitylisting.go index 8ad253050..fbe511300 100644 --- a/platformclientv2/logicalinterfaceentitylisting.go +++ b/platformclientv2/logicalinterfaceentitylisting.go @@ -25,14 +25,14 @@ type Logicalinterfaceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/messageconversationentitylisting.go b/platformclientv2/messageconversationentitylisting.go index d27ddd114..68e9bc062 100644 --- a/platformclientv2/messageconversationentitylisting.go +++ b/platformclientv2/messageconversationentitylisting.go @@ -25,14 +25,14 @@ type Messageconversationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/messagingintegrationentitylisting.go b/platformclientv2/messagingintegrationentitylisting.go index b2256ea0a..1b7e9203d 100644 --- a/platformclientv2/messagingintegrationentitylisting.go +++ b/platformclientv2/messagingintegrationentitylisting.go @@ -25,14 +25,14 @@ type Messagingintegrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/messagingstickerentitylisting.go b/platformclientv2/messagingstickerentitylisting.go index 9b329e8db..c8d722549 100644 --- a/platformclientv2/messagingstickerentitylisting.go +++ b/platformclientv2/messagingstickerentitylisting.go @@ -25,14 +25,14 @@ type Messagingstickerentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/nludomainlisting.go b/platformclientv2/nludomainlisting.go index 37fe2df6c..5276bbf95 100644 --- a/platformclientv2/nludomainlisting.go +++ b/platformclientv2/nludomainlisting.go @@ -25,14 +25,14 @@ type Nludomainlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/nludomainversionlisting.go b/platformclientv2/nludomainversionlisting.go index 11f3f8d39..5d8fc57c1 100644 --- a/platformclientv2/nludomainversionlisting.go +++ b/platformclientv2/nludomainversionlisting.go @@ -25,14 +25,14 @@ type Nludomainversionlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/nlufeedbacklisting.go b/platformclientv2/nlufeedbacklisting.go index 48c6daacf..87b5fceee 100644 --- a/platformclientv2/nlufeedbacklisting.go +++ b/platformclientv2/nlufeedbacklisting.go @@ -25,14 +25,14 @@ type Nlufeedbacklisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/notelisting.go b/platformclientv2/notelisting.go index f1c397b3b..e7fb19a98 100644 --- a/platformclientv2/notelisting.go +++ b/platformclientv2/notelisting.go @@ -25,14 +25,14 @@ type Notelisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/oauthcliententitylisting.go b/platformclientv2/oauthcliententitylisting.go index 45d5515d3..0e64c5bfa 100644 --- a/platformclientv2/oauthcliententitylisting.go +++ b/platformclientv2/oauthcliententitylisting.go @@ -25,14 +25,14 @@ type Oauthcliententitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/oauthproviderentitylisting.go b/platformclientv2/oauthproviderentitylisting.go index a985186cb..022c7b286 100644 --- a/platformclientv2/oauthproviderentitylisting.go +++ b/platformclientv2/oauthproviderentitylisting.go @@ -25,14 +25,14 @@ type Oauthproviderentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/organizationpresenceentitylisting.go b/platformclientv2/organizationpresenceentitylisting.go index d45b94e4a..25bdc81f5 100644 --- a/platformclientv2/organizationpresenceentitylisting.go +++ b/platformclientv2/organizationpresenceentitylisting.go @@ -25,14 +25,14 @@ type Organizationpresenceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/organizationroleentitylisting.go b/platformclientv2/organizationroleentitylisting.go index 75310b694..1f9b93039 100644 --- a/platformclientv2/organizationroleentitylisting.go +++ b/platformclientv2/organizationroleentitylisting.go @@ -25,14 +25,14 @@ type Organizationroleentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/orphanrecordinglisting.go b/platformclientv2/orphanrecordinglisting.go index 646e7602c..a5b32bda8 100644 --- a/platformclientv2/orphanrecordinglisting.go +++ b/platformclientv2/orphanrecordinglisting.go @@ -25,14 +25,14 @@ type Orphanrecordinglisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/outboundroutebaseentitylisting.go b/platformclientv2/outboundroutebaseentitylisting.go index 2d4fbac6e..7398e89bb 100644 --- a/platformclientv2/outboundroutebaseentitylisting.go +++ b/platformclientv2/outboundroutebaseentitylisting.go @@ -25,14 +25,14 @@ type Outboundroutebaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/outboundrouteentitylisting.go b/platformclientv2/outboundrouteentitylisting.go index 9a3585650..3140adf61 100644 --- a/platformclientv2/outboundrouteentitylisting.go +++ b/platformclientv2/outboundrouteentitylisting.go @@ -25,14 +25,14 @@ type Outboundrouteentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/permissioncollectionentitylisting.go b/platformclientv2/permissioncollectionentitylisting.go index 1ef4cae2b..aebb6bdf4 100644 --- a/platformclientv2/permissioncollectionentitylisting.go +++ b/platformclientv2/permissioncollectionentitylisting.go @@ -25,14 +25,14 @@ type Permissioncollectionentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/phonebaseentitylisting.go b/platformclientv2/phonebaseentitylisting.go index 30430f711..b9cebebdb 100644 --- a/platformclientv2/phonebaseentitylisting.go +++ b/platformclientv2/phonebaseentitylisting.go @@ -25,14 +25,14 @@ type Phonebaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/phoneentitylisting.go b/platformclientv2/phoneentitylisting.go index 7d2c031d5..e5e67012e 100644 --- a/platformclientv2/phoneentitylisting.go +++ b/platformclientv2/phoneentitylisting.go @@ -25,14 +25,14 @@ type Phoneentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/phonemetabaseentitylisting.go b/platformclientv2/phonemetabaseentitylisting.go index 2a1c5ac8a..f0e477d27 100644 --- a/platformclientv2/phonemetabaseentitylisting.go +++ b/platformclientv2/phonemetabaseentitylisting.go @@ -25,14 +25,14 @@ type Phonemetabaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/physicalinterfaceentitylisting.go b/platformclientv2/physicalinterfaceentitylisting.go index 60e53e706..b0b1ef70c 100644 --- a/platformclientv2/physicalinterfaceentitylisting.go +++ b/platformclientv2/physicalinterfaceentitylisting.go @@ -25,14 +25,14 @@ type Physicalinterfaceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/policyentitylisting.go b/platformclientv2/policyentitylisting.go index 46ff96432..570c69aef 100644 --- a/platformclientv2/policyentitylisting.go +++ b/platformclientv2/policyentitylisting.go @@ -25,14 +25,14 @@ type Policyentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/promptassetentitylisting.go b/platformclientv2/promptassetentitylisting.go index 0a46f1a9b..8dce111b0 100644 --- a/platformclientv2/promptassetentitylisting.go +++ b/platformclientv2/promptassetentitylisting.go @@ -25,14 +25,14 @@ type Promptassetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/promptentitylisting.go b/platformclientv2/promptentitylisting.go index 5a005bc7e..55b917596 100644 --- a/platformclientv2/promptentitylisting.go +++ b/platformclientv2/promptentitylisting.go @@ -25,14 +25,14 @@ type Promptentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/qualityauditpage.go b/platformclientv2/qualityauditpage.go index 60f549b01..a0009b875 100644 --- a/platformclientv2/qualityauditpage.go +++ b/platformclientv2/qualityauditpage.go @@ -25,14 +25,14 @@ type Qualityauditpage struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/queueentitylisting.go b/platformclientv2/queueentitylisting.go index 774f7d9e5..0df733972 100644 --- a/platformclientv2/queueentitylisting.go +++ b/platformclientv2/queueentitylisting.go @@ -25,14 +25,14 @@ type Queueentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/queuememberentitylisting.go b/platformclientv2/queuememberentitylisting.go index 0c5b3e1c0..212ec6b1b 100644 --- a/platformclientv2/queuememberentitylisting.go +++ b/platformclientv2/queuememberentitylisting.go @@ -25,14 +25,14 @@ type Queuememberentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/recipientlisting.go b/platformclientv2/recipientlisting.go index 19ff75585..cb5313c5e 100644 --- a/platformclientv2/recipientlisting.go +++ b/platformclientv2/recipientlisting.go @@ -25,14 +25,14 @@ type Recipientlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/recordingjobentitylisting.go b/platformclientv2/recordingjobentitylisting.go index 5c6464210..0c7952711 100644 --- a/platformclientv2/recordingjobentitylisting.go +++ b/platformclientv2/recordingjobentitylisting.go @@ -25,14 +25,14 @@ type Recordingjobentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/relationshiplisting.go b/platformclientv2/relationshiplisting.go index 78d6292eb..406306d02 100644 --- a/platformclientv2/relationshiplisting.go +++ b/platformclientv2/relationshiplisting.go @@ -25,14 +25,14 @@ type Relationshiplisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/reportingdataexporttopicdataexportnotification.go b/platformclientv2/reportingdataexporttopicdataexportnotification.go index 662aa5d24..fa8f79bea 100644 --- a/platformclientv2/reportingdataexporttopicdataexportnotification.go +++ b/platformclientv2/reportingdataexporttopicdataexportnotification.go @@ -49,6 +49,10 @@ type Reportingdataexporttopicdataexportnotification struct { // PercentageComplete PercentageComplete *float32 `json:"percentageComplete,omitempty"` + + // EmailStatuses + EmailStatuses *map[string]string `json:"emailStatuses,omitempty"` + } // String returns a JSON representation of the model diff --git a/platformclientv2/reportingexportjoblisting.go b/platformclientv2/reportingexportjoblisting.go index 7398c8122..6147eb9de 100644 --- a/platformclientv2/reportingexportjoblisting.go +++ b/platformclientv2/reportingexportjoblisting.go @@ -25,14 +25,14 @@ type Reportingexportjoblisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/reportingexportmetadatajoblisting.go b/platformclientv2/reportingexportmetadatajoblisting.go index 07fdf0f8a..757b17efc 100644 --- a/platformclientv2/reportingexportmetadatajoblisting.go +++ b/platformclientv2/reportingexportmetadatajoblisting.go @@ -25,14 +25,14 @@ type Reportingexportmetadatajoblisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/reportmetadataentitylisting.go b/platformclientv2/reportmetadataentitylisting.go index 66b28895a..120684492 100644 --- a/platformclientv2/reportmetadataentitylisting.go +++ b/platformclientv2/reportmetadataentitylisting.go @@ -25,14 +25,14 @@ type Reportmetadataentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/reportrunentryentitydomainlisting.go b/platformclientv2/reportrunentryentitydomainlisting.go index 4502b7803..4226cacf8 100644 --- a/platformclientv2/reportrunentryentitydomainlisting.go +++ b/platformclientv2/reportrunentryentitydomainlisting.go @@ -25,14 +25,14 @@ type Reportrunentryentitydomainlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/reportscheduleentitylisting.go b/platformclientv2/reportscheduleentitylisting.go index 2c9271c46..e7b8be326 100644 --- a/platformclientv2/reportscheduleentitylisting.go +++ b/platformclientv2/reportscheduleentitylisting.go @@ -25,14 +25,14 @@ type Reportscheduleentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/responseentitylist.go b/platformclientv2/responseentitylist.go index 040ded621..d7d7356fe 100644 --- a/platformclientv2/responseentitylist.go +++ b/platformclientv2/responseentitylist.go @@ -25,14 +25,14 @@ type Responseentitylist struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/responseentitylisting.go b/platformclientv2/responseentitylisting.go index d9c519b50..c57584c75 100644 --- a/platformclientv2/responseentitylisting.go +++ b/platformclientv2/responseentitylisting.go @@ -25,14 +25,14 @@ type Responseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/responsesetentitylisting.go b/platformclientv2/responsesetentitylisting.go index 06188cbee..c1ba75769 100644 --- a/platformclientv2/responsesetentitylisting.go +++ b/platformclientv2/responsesetentitylisting.go @@ -25,14 +25,14 @@ type Responsesetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/rulesetentitylisting.go b/platformclientv2/rulesetentitylisting.go index e4fb81b59..8ab7fc56d 100644 --- a/platformclientv2/rulesetentitylisting.go +++ b/platformclientv2/rulesetentitylisting.go @@ -25,14 +25,14 @@ type Rulesetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/scheduleentitylisting.go b/platformclientv2/scheduleentitylisting.go index e7d437fa4..a8b1cfe70 100644 --- a/platformclientv2/scheduleentitylisting.go +++ b/platformclientv2/scheduleentitylisting.go @@ -25,14 +25,14 @@ type Scheduleentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/schedulegroupentitylisting.go b/platformclientv2/schedulegroupentitylisting.go index 97a6a4f7b..34b14fc87 100644 --- a/platformclientv2/schedulegroupentitylisting.go +++ b/platformclientv2/schedulegroupentitylisting.go @@ -25,14 +25,14 @@ type Schedulegroupentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/schemacategoryentitylisting.go b/platformclientv2/schemacategoryentitylisting.go index cd5bc9b8d..bf0b261b2 100644 --- a/platformclientv2/schemacategoryentitylisting.go +++ b/platformclientv2/schemacategoryentitylisting.go @@ -25,14 +25,14 @@ type Schemacategoryentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/schemareferenceentitylisting.go b/platformclientv2/schemareferenceentitylisting.go index 001c9342d..f5a348682 100644 --- a/platformclientv2/schemareferenceentitylisting.go +++ b/platformclientv2/schemareferenceentitylisting.go @@ -25,14 +25,14 @@ type Schemareferenceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/screenrecordingsessionlisting.go b/platformclientv2/screenrecordingsessionlisting.go index d876e6fca..aff31e398 100644 --- a/platformclientv2/screenrecordingsessionlisting.go +++ b/platformclientv2/screenrecordingsessionlisting.go @@ -25,14 +25,14 @@ type Screenrecordingsessionlisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/scriptentitylisting.go b/platformclientv2/scriptentitylisting.go index 641364c48..192c00f80 100644 --- a/platformclientv2/scriptentitylisting.go +++ b/platformclientv2/scriptentitylisting.go @@ -25,14 +25,14 @@ type Scriptentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/securityprofileentitylisting.go b/platformclientv2/securityprofileentitylisting.go index 1e59b2aa8..ff31b3178 100644 --- a/platformclientv2/securityprofileentitylisting.go +++ b/platformclientv2/securityprofileentitylisting.go @@ -25,14 +25,14 @@ type Securityprofileentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/shareentitylisting.go b/platformclientv2/shareentitylisting.go index 0cb105f7f..b270f538d 100644 --- a/platformclientv2/shareentitylisting.go +++ b/platformclientv2/shareentitylisting.go @@ -25,14 +25,14 @@ type Shareentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/siteentitylisting.go b/platformclientv2/siteentitylisting.go index 5fec36815..7cca2d079 100644 --- a/platformclientv2/siteentitylisting.go +++ b/platformclientv2/siteentitylisting.go @@ -25,14 +25,14 @@ type Siteentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/skillentitylisting.go b/platformclientv2/skillentitylisting.go index 38abf9d18..867430127 100644 --- a/platformclientv2/skillentitylisting.go +++ b/platformclientv2/skillentitylisting.go @@ -25,14 +25,14 @@ type Skillentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/smsaddressentitylisting.go b/platformclientv2/smsaddressentitylisting.go index 9bda8d4ed..5df5fbfb0 100644 --- a/platformclientv2/smsaddressentitylisting.go +++ b/platformclientv2/smsaddressentitylisting.go @@ -25,14 +25,14 @@ type Smsaddressentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/smsphonenumberentitylisting.go b/platformclientv2/smsphonenumberentitylisting.go index f4dbf7d63..75093f94d 100644 --- a/platformclientv2/smsphonenumberentitylisting.go +++ b/platformclientv2/smsphonenumberentitylisting.go @@ -25,14 +25,14 @@ type Smsphonenumberentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/stationentitylisting.go b/platformclientv2/stationentitylisting.go index 1a3356cf5..83c666d26 100644 --- a/platformclientv2/stationentitylisting.go +++ b/platformclientv2/stationentitylisting.go @@ -25,14 +25,14 @@ type Stationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/subjectdivisiongrantsentitylisting.go b/platformclientv2/subjectdivisiongrantsentitylisting.go index 0b237f152..64af478d1 100644 --- a/platformclientv2/subjectdivisiongrantsentitylisting.go +++ b/platformclientv2/subjectdivisiongrantsentitylisting.go @@ -25,14 +25,14 @@ type Subjectdivisiongrantsentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/surveyaggregationquery.go b/platformclientv2/surveyaggregationquery.go index a8a3939c2..05b7944df 100644 --- a/platformclientv2/surveyaggregationquery.go +++ b/platformclientv2/surveyaggregationquery.go @@ -13,7 +13,7 @@ type Surveyaggregationquery struct { Granularity *string `json:"granularity,omitempty"` - // TimeZone - Sets the time zone for the query interval, defaults to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London + // TimeZone - Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London TimeZone *string `json:"timeZone,omitempty"` diff --git a/platformclientv2/surveyformentitylisting.go b/platformclientv2/surveyformentitylisting.go index 5299c371c..7eed5de54 100644 --- a/platformclientv2/surveyformentitylisting.go +++ b/platformclientv2/surveyformentitylisting.go @@ -25,14 +25,14 @@ type Surveyformentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/systempromptassetentitylisting.go b/platformclientv2/systempromptassetentitylisting.go index a630504dc..c87ba35c5 100644 --- a/platformclientv2/systempromptassetentitylisting.go +++ b/platformclientv2/systempromptassetentitylisting.go @@ -25,14 +25,14 @@ type Systempromptassetentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/systempromptentitylisting.go b/platformclientv2/systempromptentitylisting.go index a16ab5805..51da58378 100644 --- a/platformclientv2/systempromptentitylisting.go +++ b/platformclientv2/systempromptentitylisting.go @@ -25,14 +25,14 @@ type Systempromptentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/tagvalueentitylisting.go b/platformclientv2/tagvalueentitylisting.go index eeae3e342..4a3766c2d 100644 --- a/platformclientv2/tagvalueentitylisting.go +++ b/platformclientv2/tagvalueentitylisting.go @@ -25,14 +25,14 @@ type Tagvalueentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/textmessagelisting.go b/platformclientv2/textmessagelisting.go index 4f9100fff..c270c09c8 100644 --- a/platformclientv2/textmessagelisting.go +++ b/platformclientv2/textmessagelisting.go @@ -25,14 +25,14 @@ type Textmessagelisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/timezoneentitylisting.go b/platformclientv2/timezoneentitylisting.go index bcef2ae76..6296bd180 100644 --- a/platformclientv2/timezoneentitylisting.go +++ b/platformclientv2/timezoneentitylisting.go @@ -25,14 +25,14 @@ type Timezoneentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trunkbaseentitylisting.go b/platformclientv2/trunkbaseentitylisting.go index dab76e260..68fc7cf56 100644 --- a/platformclientv2/trunkbaseentitylisting.go +++ b/platformclientv2/trunkbaseentitylisting.go @@ -25,14 +25,14 @@ type Trunkbaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trunkentitylisting.go b/platformclientv2/trunkentitylisting.go index 6f5366aac..565f7fae7 100644 --- a/platformclientv2/trunkentitylisting.go +++ b/platformclientv2/trunkentitylisting.go @@ -25,14 +25,14 @@ type Trunkentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trunkmetabaseentitylisting.go b/platformclientv2/trunkmetabaseentitylisting.go index 674a0f712..b8f3b8455 100644 --- a/platformclientv2/trunkmetabaseentitylisting.go +++ b/platformclientv2/trunkmetabaseentitylisting.go @@ -25,14 +25,14 @@ type Trunkmetabaseentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trustentitylisting.go b/platformclientv2/trustentitylisting.go index 4f3e8fe13..bd05e371a 100644 --- a/platformclientv2/trustentitylisting.go +++ b/platformclientv2/trustentitylisting.go @@ -25,14 +25,14 @@ type Trustentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trustorentitylisting.go b/platformclientv2/trustorentitylisting.go index 17308ef54..6c8b62461 100644 --- a/platformclientv2/trustorentitylisting.go +++ b/platformclientv2/trustorentitylisting.go @@ -25,14 +25,14 @@ type Trustorentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/trustuserentitylisting.go b/platformclientv2/trustuserentitylisting.go index fcd67bbd5..4e756a50c 100644 --- a/platformclientv2/trustuserentitylisting.go +++ b/platformclientv2/trustuserentitylisting.go @@ -25,14 +25,14 @@ type Trustuserentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/ttsengineentitylisting.go b/platformclientv2/ttsengineentitylisting.go index 84cb77aea..5cceca3a2 100644 --- a/platformclientv2/ttsengineentitylisting.go +++ b/platformclientv2/ttsengineentitylisting.go @@ -25,14 +25,14 @@ type Ttsengineentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/ttsvoiceentitylisting.go b/platformclientv2/ttsvoiceentitylisting.go index 8932910da..b23d1fda6 100644 --- a/platformclientv2/ttsvoiceentitylisting.go +++ b/platformclientv2/ttsvoiceentitylisting.go @@ -25,14 +25,14 @@ type Ttsvoiceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/twitterintegrationentitylisting.go b/platformclientv2/twitterintegrationentitylisting.go index ba7a617be..4dffa1814 100644 --- a/platformclientv2/twitterintegrationentitylisting.go +++ b/platformclientv2/twitterintegrationentitylisting.go @@ -25,14 +25,14 @@ type Twitterintegrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/useractioncategoryentitylisting.go b/platformclientv2/useractioncategoryentitylisting.go index eea3ac42d..852d3eff4 100644 --- a/platformclientv2/useractioncategoryentitylisting.go +++ b/platformclientv2/useractioncategoryentitylisting.go @@ -25,14 +25,14 @@ type Useractioncategoryentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/useraggregationquery.go b/platformclientv2/useraggregationquery.go index b40d6d9b0..02e282e06 100644 --- a/platformclientv2/useraggregationquery.go +++ b/platformclientv2/useraggregationquery.go @@ -13,7 +13,7 @@ type Useraggregationquery struct { Granularity *string `json:"granularity,omitempty"` - // TimeZone - Sets the time zone for the query interval, defaults to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London + // TimeZone - Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London TimeZone *string `json:"timeZone,omitempty"` diff --git a/platformclientv2/userappentitylisting.go b/platformclientv2/userappentitylisting.go index cc8d2fe20..f2ba7fb55 100644 --- a/platformclientv2/userappentitylisting.go +++ b/platformclientv2/userappentitylisting.go @@ -25,14 +25,14 @@ type Userappentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userentitylisting.go b/platformclientv2/userentitylisting.go index 4ba23c8cd..162826246 100644 --- a/platformclientv2/userentitylisting.go +++ b/platformclientv2/userentitylisting.go @@ -25,14 +25,14 @@ type Userentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userlanguageentitylisting.go b/platformclientv2/userlanguageentitylisting.go index 7ad334124..18f43fa91 100644 --- a/platformclientv2/userlanguageentitylisting.go +++ b/platformclientv2/userlanguageentitylisting.go @@ -25,14 +25,14 @@ type Userlanguageentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userprofileentitylisting.go b/platformclientv2/userprofileentitylisting.go index 0eb6f3d7b..9328d4fd2 100644 --- a/platformclientv2/userprofileentitylisting.go +++ b/platformclientv2/userprofileentitylisting.go @@ -25,14 +25,14 @@ type Userprofileentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userqueueentitylisting.go b/platformclientv2/userqueueentitylisting.go index 3ce583f02..4d456c817 100644 --- a/platformclientv2/userqueueentitylisting.go +++ b/platformclientv2/userqueueentitylisting.go @@ -25,14 +25,14 @@ type Userqueueentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userrecordingentitylisting.go b/platformclientv2/userrecordingentitylisting.go index 438c82da0..ba87ef837 100644 --- a/platformclientv2/userrecordingentitylisting.go +++ b/platformclientv2/userrecordingentitylisting.go @@ -25,14 +25,14 @@ type Userrecordingentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/userskillentitylisting.go b/platformclientv2/userskillentitylisting.go index a5a65669d..dace31949 100644 --- a/platformclientv2/userskillentitylisting.go +++ b/platformclientv2/userskillentitylisting.go @@ -25,14 +25,14 @@ type Userskillentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/viewfilter.go b/platformclientv2/viewfilter.go index aa0149651..9eb2e5adf 100644 --- a/platformclientv2/viewfilter.go +++ b/platformclientv2/viewfilter.go @@ -316,6 +316,14 @@ type Viewfilter struct { // ProviderList - A list of providers ProviderList *[]string `json:"providerList,omitempty"` + + // CallbackNumberList - A list of callback numbers or substrings of numbers (ex: [\"317\", \"13172222222\"]) + CallbackNumberList *[]string `json:"callbackNumberList,omitempty"` + + + // CallbackInterval - An interval of time to filter for scheduled callbacks. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss + CallbackInterval *string `json:"callbackInterval,omitempty"` + } // String returns a JSON representation of the model diff --git a/platformclientv2/voicemailmessageentitylisting.go b/platformclientv2/voicemailmessageentitylisting.go index 1e7a6968b..715ca05dd 100644 --- a/platformclientv2/voicemailmessageentitylisting.go +++ b/platformclientv2/voicemailmessageentitylisting.go @@ -25,14 +25,14 @@ type Voicemailmessageentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/voicemailmessagestopicowner.go b/platformclientv2/voicemailmessagestopicowner.go new file mode 100644 index 000000000..07c8249de --- /dev/null +++ b/platformclientv2/voicemailmessagestopicowner.go @@ -0,0 +1,17 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Voicemailmessagestopicowner +type Voicemailmessagestopicowner struct { + // Id + Id *string `json:"id,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Voicemailmessagestopicowner) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/voicemailmessagestopicvoicemailcopyrecord.go b/platformclientv2/voicemailmessagestopicvoicemailcopyrecord.go new file mode 100644 index 000000000..121333723 --- /dev/null +++ b/platformclientv2/voicemailmessagestopicvoicemailcopyrecord.go @@ -0,0 +1,21 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Voicemailmessagestopicvoicemailcopyrecord +type Voicemailmessagestopicvoicemailcopyrecord struct { + // User + User *Voicemailmessagestopicowner `json:"user,omitempty"` + + + // Group + Group *Voicemailmessagestopicowner `json:"group,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Voicemailmessagestopicvoicemailcopyrecord) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/voicemailmessagestopicvoicemailmessage.go b/platformclientv2/voicemailmessagestopicvoicemailmessage.go index 26a188e6b..cb0232dac 100644 --- a/platformclientv2/voicemailmessagestopicvoicemailmessage.go +++ b/platformclientv2/voicemailmessagestopicvoicemailmessage.go @@ -53,6 +53,14 @@ type Voicemailmessagestopicvoicemailmessage struct { // ModifiedByUserId ModifiedByUserId *string `json:"modifiedByUserId,omitempty"` + + // CopiedTo + CopiedTo *[]Voicemailmessagestopicvoicemailcopyrecord `json:"copiedTo,omitempty"` + + + // CopiedFrom + CopiedFrom *Voicemailmessagestopicvoicemailcopyrecord `json:"copiedFrom,omitempty"` + } // String returns a JSON representation of the model diff --git a/platformclientv2/webchatmemberinfoentitylist.go b/platformclientv2/webchatmemberinfoentitylist.go index 6f60edd69..17e654676 100644 --- a/platformclientv2/webchatmemberinfoentitylist.go +++ b/platformclientv2/webchatmemberinfoentitylist.go @@ -25,14 +25,14 @@ type Webchatmemberinfoentitylist struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicbuforecastmodification.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicbuforecastmodification.go new file mode 100644 index 000000000..7338e62f3 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicbuforecastmodification.go @@ -0,0 +1,57 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicbuforecastmodification +type Wfmbushorttermforecastimportcompletetopicbuforecastmodification struct { + // VarType + VarType *string `json:"type,omitempty"` + + + // StartIntervalIndex + StartIntervalIndex *int32 `json:"startIntervalIndex,omitempty"` + + + // EndIntervalIndex + EndIntervalIndex *int32 `json:"endIntervalIndex,omitempty"` + + + // Metric + Metric *string `json:"metric,omitempty"` + + + // LegacyMetric + LegacyMetric *string `json:"legacyMetric,omitempty"` + + + // Value + Value *float32 `json:"value,omitempty"` + + + // Values + Values *[]Wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue `json:"values,omitempty"` + + + // Enabled + Enabled *bool `json:"enabled,omitempty"` + + + // Granularity + Granularity *string `json:"granularity,omitempty"` + + + // DisplayGranularity + DisplayGranularity *string `json:"displayGranularity,omitempty"` + + + // PlanningGroupIds + PlanningGroupIds *[]string `json:"planningGroupIds,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicbuforecastmodification) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecast.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecast.go new file mode 100644 index 000000000..f502a9dd2 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecast.go @@ -0,0 +1,62 @@ +package platformclientv2 +import ( + "time" + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicbushorttermforecast +type Wfmbushorttermforecastimportcompletetopicbushorttermforecast struct { + // Id + Id *string `json:"id,omitempty"` + + + // WeekDate + WeekDate *string `json:"weekDate,omitempty"` + + + // CreationMethod + CreationMethod *string `json:"creationMethod,omitempty"` + + + // Description + Description *string `json:"description,omitempty"` + + + // Legacy + Legacy *bool `json:"legacy,omitempty"` + + + // ReferenceStartDate + ReferenceStartDate *time.Time `json:"referenceStartDate,omitempty"` + + + // SourceDays + SourceDays *[]Wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer `json:"sourceDays,omitempty"` + + + // Modifications + Modifications *[]Wfmbushorttermforecastimportcompletetopicbuforecastmodification `json:"modifications,omitempty"` + + + // TimeZone + TimeZone *string `json:"timeZone,omitempty"` + + + // PlanningGroupsVersion + PlanningGroupsVersion *int32 `json:"planningGroupsVersion,omitempty"` + + + // WeekCount + WeekCount *int32 `json:"weekCount,omitempty"` + + + // Metadata + Metadata *Wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata `json:"metadata,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicbushorttermforecast) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification.go new file mode 100644 index 000000000..2dac911bc --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification.go @@ -0,0 +1,25 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification +type Wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification struct { + // Status + Status *string `json:"status,omitempty"` + + + // Result + Result *Wfmbushorttermforecastimportcompletetopicbushorttermforecast `json:"result,omitempty"` + + + // OperationId + OperationId *string `json:"operationId,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicbushorttermforecastnotification) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer.go new file mode 100644 index 000000000..b8c9616b9 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer.go @@ -0,0 +1,33 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer +type Wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer struct { + // DayOfWeek + DayOfWeek *string `json:"dayOfWeek,omitempty"` + + + // Weight + Weight *int32 `json:"weight,omitempty"` + + + // Date + Date *string `json:"date,omitempty"` + + + // FileName + FileName *string `json:"fileName,omitempty"` + + + // DataKey + DataKey *string `json:"dataKey,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicforecastsourcedaypointer) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue.go new file mode 100644 index 000000000..6867f14a9 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue.go @@ -0,0 +1,21 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue +type Wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue struct { + // IntervalIndex + IntervalIndex *int32 `json:"intervalIndex,omitempty"` + + + // Value + Value *float32 `json:"value,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicmodificationintervaloffsetvalue) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicuserreference.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicuserreference.go new file mode 100644 index 000000000..5a1814e77 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicuserreference.go @@ -0,0 +1,17 @@ +package platformclientv2 +import ( + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicuserreference +type Wfmbushorttermforecastimportcompletetopicuserreference struct { + // Id + Id *string `json:"id,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicuserreference) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata.go b/platformclientv2/wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata.go new file mode 100644 index 000000000..d1fae0d50 --- /dev/null +++ b/platformclientv2/wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata.go @@ -0,0 +1,26 @@ +package platformclientv2 +import ( + "time" + "encoding/json" +) + +// Wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata +type Wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata struct { + // Version + Version *int32 `json:"version,omitempty"` + + + // ModifiedBy + ModifiedBy *Wfmbushorttermforecastimportcompletetopicuserreference `json:"modifiedBy,omitempty"` + + + // DateModified + DateModified *time.Time `json:"dateModified,omitempty"` + +} + +// String returns a JSON representation of the model +func (o *Wfmbushorttermforecastimportcompletetopicwfmversionedentitymetadata) String() string { + j, _ := json.Marshal(o) + return string(j) +} diff --git a/platformclientv2/whatsappintegrationentitylisting.go b/platformclientv2/whatsappintegrationentitylisting.go index 93b8592d1..246e80841 100644 --- a/platformclientv2/whatsappintegrationentitylisting.go +++ b/platformclientv2/whatsappintegrationentitylisting.go @@ -25,14 +25,14 @@ type Whatsappintegrationentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/workspaceentitylisting.go b/platformclientv2/workspaceentitylisting.go index 65846d69a..a856d4acd 100644 --- a/platformclientv2/workspaceentitylisting.go +++ b/platformclientv2/workspaceentitylisting.go @@ -25,14 +25,14 @@ type Workspaceentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/workspacememberentitylisting.go b/platformclientv2/workspacememberentitylisting.go index c600403cf..27fac334b 100644 --- a/platformclientv2/workspacememberentitylisting.go +++ b/platformclientv2/workspacememberentitylisting.go @@ -25,14 +25,14 @@ type Workspacememberentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/platformclientv2/wrapupcodeentitylisting.go b/platformclientv2/wrapupcodeentitylisting.go index e32233586..b082119d6 100644 --- a/platformclientv2/wrapupcodeentitylisting.go +++ b/platformclientv2/wrapupcodeentitylisting.go @@ -25,14 +25,14 @@ type Wrapupcodeentitylisting struct { FirstUri *string `json:"firstUri,omitempty"` - // NextUri - NextUri *string `json:"nextUri,omitempty"` - - // SelfUri SelfUri *string `json:"selfUri,omitempty"` + // NextUri + NextUri *string `json:"nextUri,omitempty"` + + // LastUri LastUri *string `json:"lastUri,omitempty"` diff --git a/releaseNotes.md b/releaseNotes.md index 9abe4bec5..7266e9a4b 100644 --- a/releaseNotes.md +++ b/releaseNotes.md @@ -1,86 +1,54 @@ -Platform API version: 4032 +Platform API version: 4049 -# Major Changes (11 changes) +# Major Changes (1 change) -**GET /api/v2/groups/{groupId}/profile** (1 change) +**EntityListing** (1 change) -* Has been deprecated +* Property entities was changed from object[] to DataTableImportJob[] -**GET /api/v2/profiles/users** (1 change) -* Has been deprecated +# Minor Changes (16 changes) -**GET /api/v2/profiles/groups** (1 change) +**EntityListing** (4 changes) -* Has been deprecated +* Optional property pageSize was added +* Optional property pageNumber was added +* Optional property total was added +* Optional property pageCount was added -**GET /api/v2/users/{userId}/profile** (1 change) +**BuAgentScheduleActivity** (2 changes) -* Has been deprecated +* Optional property externalActivityId was added +* Optional property externalActivityType was added -**PromptAsset** (1 change) +**ViewFilter** (2 changes) -* Values are now constrained by enum members +* Optional property callbackNumberList was added +* Optional property callbackInterval was added -**EntityListing** (5 changes) +**AuditQueryEntity** (2 changes) -* Property pageSize was removed -* Property pageNumber was removed -* Property total was removed -* Property pageCount was removed -* Property entities was changed from DataTableImportJob[] to object[] +* Enum value Schedule was added to property name +* Enum value Unpublish was added to property actions -**PromptAssetCreate** (1 change) +**AuditQueryService** (1 change) -* Values are now constrained by enum members +* Enum value WorkforceManagement was added to property name +**AuditQueryExecutionStatusResponse** (1 change) -# Minor Changes (3 changes) +* Enum value WorkforceManagement was added to property serviceName -**CoachingAppointmentResponse** (1 change) +**AuditLogMessage** (3 changes) -* Enum value InvalidSchedule was added to property status +* Enum value WorkforceManagement was added to property serviceName +* Enum value Unpublish was added to property action +* Enum value Schedule was added to property entityType -**CoachingNotification** (1 change) +**AuditQueryRequest** (1 change) -* Enum value InvalidSchedule was added to property status +* Enum value WorkforceManagement was added to property serviceName -**EventMessage** (1 change) -* Enum value CAMPAIGN_QUEUE_MEMBERS_LIMIT_EXCEEDED was added to property code - - -# Point Changes (8 changes) - -**GET /api/v2/scim/v2/users** (1 change) - -* Description was changed for parameter count - -**GET /api/v2/scim/groups** (1 change) - -* Description was changed for parameter count - -**GET /api/v2/groups/{groupId}/profile** (1 change) - -* Description was changed - -**GET /api/v2/scim/users** (1 change) - -* Description was changed for parameter count - -**GET /api/v2/profiles/users** (1 change) - -* Description was changed - -**GET /api/v2/profiles/groups** (1 change) - -* Description was changed - -**GET /api/v2/users/{userId}/profile** (1 change) - -* Description was changed - -**GET /api/v2/scim/v2/groups** (1 change) - -* Description was changed for parameter count +# Point Changes (0 changes) diff --git a/swagger.json b/swagger.json index f8b8a1f89..13bc01a69 100644 --- a/swagger.json +++ b/swagger.json @@ -1 +1 @@ -{"swagger":"2.0","info":{"description":"With the PureCloud Platform API, you can control all aspects of your PureCloud environment. 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Use \"attributes\" to avoid expensive secondary calls for the default attributes.","required":false,"type":"array","items":{"type":"string","enum":["id","userName","displayName","title","active","externalId","phoneNumbers","emails","groups","roles","urn:ietf:params:scim:schemas:core:2.0:User:id","urn:ietf:params:scim:schemas:core:2.0:User:userName","urn:ietf:params:scim:schemas:core:2.0:User:displayName","urn:ietf:params:scim:schemas:core:2.0:User:title","urn:ietf:params:scim:schemas:core:2.0:User:active","urn:ietf:params:scim:schemas:core:2.0:User:externalId","urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers","urn:ietf:params:scim:schemas:core:2.0:User:emails","urn:ietf:params:scim:schemas:core:2.0:User:groups","urn:ietf:params:scim:schemas:core:2.0:User:roles","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"]},"collectionFormat":"multi","x-genesys-enum-members":[{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"},{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"}]},{"name":"excludedAttributes","in":"query","description":"Indicates which attributes to exclude. Returns the default attributes minus \"excludedAttributes\". Use \"excludedAttributes\" to avoid expensive secondary calls for the default attributes. The 'id', 'userName', 'active', 'meta' attributes will always be present in output.","required":false,"type":"array","items":{"type":"string","enum":["id","userName","displayName","title","active","externalId","phoneNumbers","emails","groups","roles","urn:ietf:params:scim:schemas:core:2.0:User:id","urn:ietf:params:scim:schemas:core:2.0:User:userName","urn:ietf:params:scim:schemas:core:2.0:User:displayName","urn:ietf:params:scim:schemas:core:2.0:User:title","urn:ietf:params:scim:schemas:core:2.0:User:active","urn:ietf:params:scim:schemas:core:2.0:User:externalId","urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers","urn:ietf:params:scim:schemas:core:2.0:User:emails","urn:ietf:params:scim:schemas:core:2.0:User:groups","urn:ietf:params:scim:schemas:core:2.0:User:roles","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"]},"collectionFormat":"multi","x-genesys-enum-members":[{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"},{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"}]},{"name":"filter","in":"query","description":"Filters results. If nothing is specified, returns all active users. Examples of valid values: \"id eq 857449b0-d9e7-4cd0-acbf-a6adfb9ef1e9\", \"userName eq search@sample.org\", \"manager eq 16e10e2f-1136-43fe-bb84-eac073168a49\", \"email eq search@sample.org\", \"division eq divisionName\", \"externalId eq 167844\", \"active eq false\".","required":false,"type":"string"}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/ScimUserListResponse"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"413":{"description":"The request is over the size limit. Content-Length: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Content-Length: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum [%s] requests within [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["scim","scim:readonly"]}],"x-inin-requires-permissions":{"type":"ANY","permissions":["authorization:grant:view","authorization:grant:add","authorization:grant:delete"]},"x-purecloud-method-name":"getScimV2Users"},"post":{"tags":["SCIM"],"summary":"Create a user","description":"","operationId":"postScimV2Users","consumes":["application/json","application/scim+json"],"produces":["application/json","application/scim+json"],"parameters":[{"in":"body","name":"body","description":"The information used to create a user.","required":true,"schema":{"$ref":"#/definitions/ScimV2CreateUser"}}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/ScimV2User"}},"201":{"description":"User Created.","schema":{"$ref":"#/definitions/ScimV2User"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"409":{"description":"User name already in use by non-deleted user.","schema":{"$ref":"#/definitions/ScimError"}},"413":{"description":"The request is over the size limit. Content-Length: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.payload.too.large":"The request is over the size limit. Maximum bytes: %s","request.entity.too.large":"The request is over the size limit. 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Use \"attributes\" to avoid expensive secondary calls for the default attributes.","required":false,"type":"array","items":{"type":"string","enum":["id","userName","displayName","title","active","externalId","phoneNumbers","emails","groups","roles","urn:ietf:params:scim:schemas:core:2.0:User:id","urn:ietf:params:scim:schemas:core:2.0:User:userName","urn:ietf:params:scim:schemas:core:2.0:User:displayName","urn:ietf:params:scim:schemas:core:2.0:User:title","urn:ietf:params:scim:schemas:core:2.0:User:active","urn:ietf:params:scim:schemas:core:2.0:User:externalId","urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers","urn:ietf:params:scim:schemas:core:2.0:User:emails","urn:ietf:params:scim:schemas:core:2.0:User:groups","urn:ietf:params:scim:schemas:core:2.0:User:roles","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"]},"collectionFormat":"multi","x-genesys-enum-members":[{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"},{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"}]},{"name":"excludedAttributes","in":"query","description":"Indicates which attributes to exclude. Returns the default attributes minus \"excludedAttributes\". Use \"excludedAttributes\" to avoid expensive secondary calls for the default attributes. The 'id', 'userName', 'active', 'meta' attributes will always be present in output.","required":false,"type":"array","items":{"type":"string","enum":["id","userName","displayName","title","active","externalId","phoneNumbers","emails","groups","roles","urn:ietf:params:scim:schemas:core:2.0:User:id","urn:ietf:params:scim:schemas:core:2.0:User:userName","urn:ietf:params:scim:schemas:core:2.0:User:displayName","urn:ietf:params:scim:schemas:core:2.0:User:title","urn:ietf:params:scim:schemas:core:2.0:User:active","urn:ietf:params:scim:schemas:core:2.0:User:externalId","urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers","urn:ietf:params:scim:schemas:core:2.0:User:emails","urn:ietf:params:scim:schemas:core:2.0:User:groups","urn:ietf:params:scim:schemas:core:2.0:User:roles","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value","urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills","urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"]},"collectionFormat":"multi","x-genesys-enum-members":[{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"},{"name":"id"},{"name":"userName"},{"name":"displayName"},{"name":"title"},{"name":"active"},{"name":"externalId"},{"name":"phoneNumbers"},{"name":"emails"},{"name":"groups"},{"name":"roles"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:id"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:userName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:displayName"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:title"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:active"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:externalId"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbers"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:emails"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:groups"},{"name":"urn:ietf:params:scim:schemas:core:2.0:User:roles"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:division"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager.value"},{"name":"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingSkills"},{"name":"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User:routingLanguages"}]},{"name":"filter","in":"query","description":"Filters results. If nothing is specified, returns all active users. Examples of valid values: \"id eq 857449b0-d9e7-4cd0-acbf-a6adfb9ef1e9\", \"userName eq search@sample.org\", \"manager eq 16e10e2f-1136-43fe-bb84-eac073168a49\", \"email eq search@sample.org\", \"division eq divisionName\", \"externalId eq 167844\", \"active eq false\".","required":false,"type":"string"}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/ScimUserListResponse"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"413":{"description":"The request is over the size limit. Content-Length: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Content-Length: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum [%s] requests within [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["scim","scim:readonly"]}],"x-inin-requires-permissions":{"type":"ANY","permissions":["authorization:grant:view","authorization:grant:add","authorization:grant:delete"]},"x-purecloud-method-name":"getScimUsers"},"post":{"tags":["SCIM"],"summary":"Create a user","description":"","operationId":"postScimUsers","consumes":["application/json","application/scim+json"],"produces":["application/json","application/scim+json"],"parameters":[{"in":"body","name":"body","description":"The information used to create a user.","required":true,"schema":{"$ref":"#/definitions/ScimV2CreateUser"}}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/ScimV2User"}},"201":{"description":"User Created.","schema":{"$ref":"#/definitions/ScimV2User"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"409":{"description":"User name already in use by non-deleted user.","schema":{"$ref":"#/definitions/ScimError"}},"413":{"description":"The request is over the size limit. Content-Length: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.payload.too.large":"The request is over the size limit. Maximum bytes: %s","request.entity.too.large":"The request is over the size limit. 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Can only be used when ACW is MANDATORY_TIMEOUT or MANDATORY_FORCED_TIMEOUT."}}},"Address":{"type":"object","properties":{"name":{"type":"string","description":"This will be nameRaw if present, or a locality lookup of the address field otherwise."},"nameRaw":{"type":"string","description":"The name as close to the bits on the wire as possible."},"addressNormalized":{"type":"string","description":"The normalized address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."},"addressRaw":{"type":"string","description":"The address as close to the bits on the wire as possible."},"addressDisplayable":{"type":"string","description":"The displayable address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."}}},"AddressableEntityRef":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"AnswerOption":{"type":"object","properties":{"id":{"type":"string"},"text":{"type":"string"},"value":{"type":"integer","format":"int32"}}},"Attachment":{"type":"object","properties":{"attachmentId":{"type":"string","description":"The unique identifier for the attachment."},"name":{"type":"string","description":"The name of the attachment."},"contentUri":{"type":"string","description":"The content uri of the attachment. If set, this is commonly a public api download location."},"contentType":{"type":"string","description":"The type of file the attachment is."},"contentLength":{"type":"integer","format":"int32","description":"The length of the attachment file."},"inlineImage":{"type":"boolean","description":"Whether or not the attachment was attached inline.,"}}},"Biography":{"type":"object","properties":{"biography":{"type":"string","description":"Personal detailed description"},"interests":{"type":"array","items":{"type":"string"}},"hobbies":{"type":"array","items":{"type":"string"}},"spouse":{"type":"string"}}},"Bullseye":{"type":"object","properties":{"rings":{"type":"array","items":{"$ref":"#/definitions/Ring"}}}},"Calibration":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"calibrator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"conversation":{"$ref":"#/definitions/Conversation"},"evaluationForm":{"$ref":"#/definitions/EvaluationForm"},"contextId":{"type":"string"},"averageScore":{"type":"integer","format":"int32"},"highScore":{"type":"integer","format":"int32"},"lowScore":{"type":"integer","format":"int32"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"evaluators":{"type":"array","items":{"$ref":"#/definitions/User"}},"scoringIndex":{"$ref":"#/definitions/Evaluation"},"expertEvaluator":{"$ref":"#/definitions/User"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Call":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Callback":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Chat":{"type":"object","properties":{"jabberId":{"type":"string"}}},"Cobrowsesession":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock (milliseconds since 1970-01-01 00:00:00 UTC). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the co-browse session."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Contact":{"type":"object","properties":{"address":{"type":"string","description":"Email address or phone number for this contact type"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"mediaType":{"type":"string","enum":["PHONE","EMAIL","SMS"],"x-genesys-enum-members":[{"name":"PHONE"},{"name":"EMAIL"},{"name":"SMS"}]},"type":{"type":"string","enum":["PRIMARY","WORK","WORK2","WORK3","WORK4","HOME","MOBILE","MAIN"],"x-genesys-enum-members":[{"name":"PRIMARY"},{"name":"WORK"},{"name":"WORK2"},{"name":"WORK3"},{"name":"WORK4"},{"name":"HOME"},{"name":"MOBILE"},{"name":"MAIN"}]},"extension":{"type":"string","description":"Use internal extension instead of address. Mutually exclusive with the address field."}}},"Conversation":{"type":"object","required":["participants","startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"address":{"type":"string","description":"The address of the conversation as seen from an external participant. For phone calls this will be the DNIS for inbound calls and the ANI for outbound calls. For other media types this will be the address of the destination participant for inbound and the address of the initiating participant for outbound."},"participants":{"type":"array","description":"The list of all participants in the conversation.","items":{"$ref":"#/definitions/Participant"}},"conversationIds":{"type":"array","description":"A list of conversations to merge into this conversation to create a conference. This field is null except when being used to create a conference.","items":{"type":"string"}},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"recordingState":{"type":"string","description":"On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings; otherwise indicates state of conversation recording.","enum":["ACTIVE","PAUSED","NONE"],"x-genesys-enum-members":[{"name":"ACTIVE"},{"name":"PAUSED"},{"name":"NONE"}]},"state":{"type":"string","description":"The conversation's state","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ConversationChat":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"roomId":{"type":"string","description":"The room id for the chat."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"direction":{"type":"string","description":"The direction of the chat","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","error","peer","other","uncallable","timeout"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"uncallable"},{"name":"timeout"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"ConversationDivisionMembership":{"type":"object","properties":{"division":{"description":"A division the conversation belongs to.","$ref":"#/definitions/DomainEntityRef"},"entities":{"type":"array","description":"The entities on the conversation within the division. These are the users, queues, work flows, etc. that can be on conversations and and be assigned to different divisions.","items":{"$ref":"#/definitions/DomainEntityRef"}}}},"ConversationRoutingData":{"type":"object","properties":{"queue":{"description":"The queue to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"language":{"description":"The language to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"priority":{"type":"integer","format":"int32","description":"The priority of the conversation to use for routing decisions"},"skills":{"type":"array","description":"The skills to use for routing decisions","items":{"$ref":"#/definitions/AddressableEntityRef"}},"scoredAgents":{"type":"array","description":"A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents","items":{"$ref":"#/definitions/ScoredAgent"}}}},"Detail":{"type":"object","properties":{"errorCode":{"type":"string"},"fieldName":{"type":"string"},"entityId":{"type":"string"},"entityName":{"type":"string"}}},"DialerPreview":{"type":"object","properties":{"id":{"type":"string"},"contactId":{"type":"string","description":"The contact associated with this preview data pop"},"contactListId":{"type":"string","description":"The contactList associated with this preview data pop."},"campaignId":{"type":"string","description":"The campaignId associated with this preview data pop."},"phoneNumberColumns":{"type":"array","description":"The phone number columns associated with this campaign","items":{"$ref":"#/definitions/PhoneNumberColumn"}}}},"DisconnectReason":{"type":"object","properties":{"type":{"type":"string","description":"Disconnect reason protocol type.","enum":["q850","sip"],"x-genesys-enum-members":[{"name":"q850"},{"name":"sip"}]},"code":{"type":"integer","format":"int32","description":"Protocol specific reason code. See the Q.850 and SIP specs."},"phrase":{"type":"string","description":"Human readable English description of the disconnect reason."}}},"Division":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainEntity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEntityListingEvaluationForm":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluationForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainRole":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the role"},"name":{"type":"string","description":"The name of the role"}}},"Email":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected","none","transmitting"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"connected"},{"name":"disconnected"},{"name":"none"},{"name":"transmitting"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"subject":{"type":"string","description":"The subject for the initial email that started this conversation."},"messagesSent":{"type":"integer","format":"int32","description":"The number of email messages sent by this participant."},"segments":{"type":"array","description":"The time line of the participant's email, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the email","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the email was placed on hold in the cloud clock if the email is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. 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Eg: Provisioned phoneNumber is the recipient for sms message type."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"toAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/MessageDetails"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"MessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the message media."},"messageURI":{"type":"string","format":"uri","description":"A URI for this message entity."},"messageStatus":{"type":"string","description":"Indicates the delivery status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read"],"x-genesys-enum-members":[{"name":"queued"},{"name":"sent"},{"name":"failed"},{"name":"received"},{"name":"delivery-success"},{"name":"delivery-failed"},{"name":"read"}]},"messageSegmentCount":{"type":"integer","format":"int32","description":"The message segment count, greater than 1 if the message content was split into multiple parts for this message type, e.g. SMS character limits."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"rootContainer":{"type":"object","additionalProperties":{"type":"object"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Participant":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","timeout","forcedTimeout"],"x-genesys-enum-members":[{"name":"mandatory"},{"name":"optional"},{"name":"timeout"},{"name":"forcedTimeout"}]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/Call"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/Callback"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"],"x-genesys-enum-members":[{"name":"requested"},{"name":"active"},{"name":"paused"},{"name":"stopped"},{"name":"error"},{"name":"timeout"}]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"PhoneNumberColumn":{"type":"object","properties":{"columnName":{"type":"string"},"type":{"type":"string"}}},"PresenceDefinition":{"type":"object","properties":{"id":{"type":"string","description":"description"},"systemPresence":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Queue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the queue."},"createdBy":{"type":"string","description":"The ID of the user that created the queue."},"memberCount":{"type":"integer","format":"int32","description":"The number of users in the queue.","readOnly":true},"mediaSettings":{"type":"object","description":"The media settings for the queue. Valid key values: CALL, CALLBACK, CHAT, EMAIL, MESSAGE, SOCIAL_EXPRESSION, VIDEO_COMM","additionalProperties":{"$ref":"#/definitions/MediaSetting"}},"routingRules":{"type":"array","description":"The routing rules for the queue, used for routing to known or preferred agents.","items":{"$ref":"#/definitions/RoutingRule"}},"bullseye":{"description":"The bulls-eye settings for the queue.","$ref":"#/definitions/Bullseye"},"acwSettings":{"description":"The ACW settings for the queue.","$ref":"#/definitions/AcwSettings"},"skillEvaluationMethod":{"type":"string","description":"The skill evaluation method to use when routing conversations.","enum":["NONE","BEST","ALL"],"x-genesys-enum-members":[{"name":"NONE"},{"name":"BEST"},{"name":"ALL"}]},"queueFlow":{"description":"The in-queue flow to use for conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"whisperPrompt":{"description":"The prompt used for whisper on the queue, if configured.","$ref":"#/definitions/DomainEntityRef"},"autoAnswerOnly":{"type":"boolean","description":"Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered."},"callingPartyName":{"type":"string","description":"The name to use for caller identification for outbound calls from this queue."},"callingPartyNumber":{"type":"string","description":"The phone number to use for caller identification for outbound calls from this queue."},"defaultScripts":{"type":"object","description":"The default script Ids for the communication types.","additionalProperties":{"$ref":"#/definitions/Script"}},"outboundMessagingAddresses":{"description":"The messaging addresses for the queue.","$ref":"#/definitions/QueueMessagingAddresses"},"outboundEmailAddress":{"$ref":"#/definitions/QueueEmailAddress"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"QueueEmailAddress":{"type":"object","properties":{"domain":{"$ref":"#/definitions/DomainEntityRef"},"route":{"$ref":"#/definitions/InboundRoute"}}},"QueueMessagingAddresses":{"type":"object","properties":{"smsAddress":{"$ref":"#/definitions/DomainEntityRef"}}},"ResourceConditionNode":{"type":"object","properties":{"variableName":{"type":"string"},"conjunction":{"type":"string","enum":["AND","OR"],"x-genesys-enum-members":[{"name":"AND"},{"name":"OR"}]},"operator":{"type":"string","enum":["EQ","IN","GE","GT","LE","LT"],"x-genesys-enum-members":[{"name":"EQ"},{"name":"IN"},{"name":"GE"},{"name":"GT"},{"name":"LE"},{"name":"LT"}]},"operands":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionValue"}},"terms":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionNode"}}}},"ResourceConditionValue":{"type":"object","properties":{"type":{"type":"string","enum":["SCALAR","VARIABLE","USER","QUEUE"],"x-genesys-enum-members":[{"name":"SCALAR"},{"name":"VARIABLE"},{"name":"USER"},{"name":"QUEUE"}]},"value":{"type":"string"}}},"ResourcePermissionPolicy":{"type":"object","properties":{"id":{"type":"string"},"domain":{"type":"string"},"entityName":{"type":"string"},"policyName":{"type":"string"},"policyDescription":{"type":"string"},"actionSetKey":{"type":"string"},"allowConditions":{"type":"boolean"},"resourceConditionNode":{"$ref":"#/definitions/ResourceConditionNode"},"namedResources":{"type":"array","items":{"type":"string"}},"resourceCondition":{"type":"string"},"actionSet":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"Ring":{"type":"object","properties":{"expansionCriteria":{"type":"array","items":{"$ref":"#/definitions/ExpansionCriterium"}},"actions":{"$ref":"#/definitions/Actions"}}},"RoutingRule":{"type":"object","properties":{"operator":{"type":"string","description":"matching operator. MEETS_THRESHOLD matches any agent with a score at or above the rule's threshold. ANY matches all specified agents, regardless of score.","enum":["MEETS_THRESHOLD","ANY"],"x-genesys-enum-members":[{"name":"MEETS_THRESHOLD"},{"name":"ANY"}]},"threshold":{"type":"integer","format":"int32","description":"threshold required for routing attempt (generally an agent score). may be null for operator ANY."},"waitSeconds":{"type":"number","format":"double","description":"seconds to wait in this rule before moving to the next"}}},"RoutingStatus":{"type":"object","properties":{"userId":{"type":"string","description":"The userId of the agent"},"status":{"type":"string","description":"Indicates the Routing State of the agent. A value of OFF_QUEUE will be returned if the specified user does not exist.","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"],"x-genesys-enum-members":[{"name":"OFF_QUEUE"},{"name":"IDLE"},{"name":"INTERACTING"},{"name":"NOT_RESPONDING"},{"name":"COMMUNICATING"}]},"startTime":{"type":"string","format":"date-time","description":"The timestamp when the agent went into this state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"ScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/AddressableEntityRef"},"score":{"type":"integer","format":"int32","description":"Agent's score for the current conversation, from 0 - 100, higher being better"}}},"Screenshare":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"sharing":{"type":"boolean","description":"Indicates whether this participant is sharing their screen."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the screen share."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Script":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"versionId":{"type":"string"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"publishedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"versionDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startPageId":{"type":"string"},"startPageName":{"type":"string"},"features":{"type":"object"},"variables":{"type":"object"},"customActions":{"type":"object"},"pages":{"type":"array","items":{"$ref":"#/definitions/Page"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Segment":{"type":"object","required":["endTime","startTime"],"properties":{"startTime":{"type":"string","format":"date-time","description":"The timestamp when this segment began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"type":{"type":"string","description":"The activity taking place for the participant in the segment."},"howEnded":{"type":"string","description":"A description of the event that ended the segment."},"disconnectType":{"type":"string","description":"A description of the event that disconnected the segment"}}},"ServiceLevel":{"type":"object","properties":{"percentage":{"type":"number","format":"double"},"durationMs":{"type":"integer","format":"int64"}}},"SkillsToRemove":{"type":"object","properties":{"name":{"type":"string"},"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"SocialExpression":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"socialMediaId":{"type":"string","description":"A globally unique identifier for the social media."},"socialMediaHub":{"type":"string","description":"The social network of the communication"},"socialUserName":{"type":"string","description":"The user name for the communication."},"previewText":{"type":"string","description":"The text preview of the communication contents"},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the social expression."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Team":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The team name"},"description":{"type":"string","description":"Team information."},"dateModified":{"type":"string","format":"date-time","description":"Last modified datetime. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members in a team","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"User":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserAuthorization":{"type":"object","properties":{"roles":{"type":"array","items":{"$ref":"#/definitions/DomainRole"}},"unusedRoles":{"type":"array","description":"A collection of the roles the user is not using","readOnly":true,"items":{"$ref":"#/definitions/DomainRole"}},"permissions":{"type":"array","description":"A collection of the permissions granted by all assigned roles","readOnly":true,"items":{"type":"string"}},"permissionPolicies":{"type":"array","description":"The policies configured for assigned permissions.","readOnly":true,"items":{"$ref":"#/definitions/ResourcePermissionPolicy"}}}},"UserConversationSummary":{"type":"object","properties":{"userId":{"type":"string"},"call":{"$ref":"#/definitions/MediaSummary"},"callback":{"$ref":"#/definitions/MediaSummary"},"email":{"$ref":"#/definitions/MediaSummary"},"message":{"$ref":"#/definitions/MediaSummary"},"chat":{"$ref":"#/definitions/MediaSummary"},"socialExpression":{"$ref":"#/definitions/MediaSummary"},"video":{"$ref":"#/definitions/MediaSummary"}}},"UserImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"UserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"source":{"type":"string","description":"Represents the source where the Presence was set. Some examples are: PURECLOUD, LYNC, OUTLOOK, etc."},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this presence source as the primary on a PATCH"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserRoutingLanguage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular language. It is used when a queue is set to \"Best available language\" mode to allow acd interactions to target agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing langauge.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"languageUri":{"type":"string","format":"uri","description":"URI to the organization language used by this user langauge.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization langauge assigned to a user. When assigning to a user specify the organization language id as the id."},"UserRoutingSkill":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular skill. It is used when a queue is set to \"Best available skills\" mode to allow acd interactions to target agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing skill.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"skillUri":{"type":"string","format":"uri","description":"URI to the organization skill used by this user skill.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id."},"UserStation":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this station","readOnly":true},"name":{"type":"string"},"type":{"type":"string"},"associatedUser":{"$ref":"#/definitions/User"},"associatedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"defaultUser":{"$ref":"#/definitions/User"},"providerInfo":{"type":"object","description":"Provider-specific info for this station, e.g. { \"edgeGroupId\": \"ffe7b15c-a9cc-4f4c-88f5-781327819a49\" }","additionalProperties":{"type":"string"}}}},"UserStations":{"type":"object","properties":{"associatedStation":{"description":"Current associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"},"effectiveStation":{"description":"The station where the user can be reached based on their default and associated station.","readOnly":true,"$ref":"#/definitions/UserStation"},"defaultStation":{"description":"Default station to be used if not associated with a station.","readOnly":true,"$ref":"#/definitions/UserStation"},"lastAssociatedStation":{"description":"Last associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"}}},"Video":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"audioMuted":{"type":"boolean","description":"Indicates whether this participant has muted their outgoing audio."},"videoMuted":{"type":"boolean","description":"Indicates whether this participant has muted/paused their outgoing video."},"sharingScreen":{"type":"boolean","description":"Indicates whether this participant is sharing their screen to the session."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. 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Activity code must be of the TimeOff category"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"],"x-genesys-enum-members":[{"name":"PENDING"},{"name":"APPROVED"},{"name":"DENIED"},{"name":"CANCELED"}]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","uniqueItems":true,"items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","uniqueItems":true,"items":{"type":"string"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"notes":{"type":"string","description":"Notes about the time off request"},"submittedBy":{"description":"The user who submitted this time off request","$ref":"#/definitions/UserReference"},"submittedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was submitted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"reviewedBy":{"description":"The user who reviewed this time off request","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"description":"The user who last modified this TimeOffRequestResponse","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"metadata":{"description":"The version metadata of the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateAgentTimeOffRequest":{"type":"object","required":["activityCodeId","dailyDurationMinutes"],"properties":{"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","uniqueItems":true,"items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","uniqueItems":true,"items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"}}},"AgentTimeOffRequestPatch":{"type":"object","properties":{"markedAsRead":{"type":"boolean","description":"Whether this request has been read by the agent"},"status":{"type":"string","description":"The status of this time off request. Can only be canceled if the requested date has not already passed","enum":["CANCELED"],"x-genesys-enum-members":[{"name":"CANCELED"}]},"notes":{"type":"string","description":"Notes about the time off request. Can only be edited while the request is still pending"}}},"CallBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"CallbackBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"CampaignInteraction":{"type":"object","properties":{"id":{"type":"string"},"campaign":{"$ref":"#/definitions/DomainEntityRef"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"contact":{"$ref":"#/definitions/DomainEntityRef"},"destinationAddress":{"type":"string"},"activePreviewCall":{"type":"boolean","description":"Boolean value if there is an active preview call on the interaction"},"lastActivePreviewWrapupTime":{"type":"string","format":"date-time","description":"The time when the last preview of the interaction was wrapped up. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"creationTime":{"type":"string","format":"date-time","description":"The time when dialer created the interaction. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callPlacedTime":{"type":"string","format":"date-time","description":"The time when the agent or system places the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callRoutedTime":{"type":"string","format":"date-time","description":"The time when the agent was connected to the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"previewConnectedTime":{"type":"string","format":"date-time","description":"The time when the customer and routing participant are connected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"queue":{"$ref":"#/definitions/DomainEntityRef"},"script":{"$ref":"#/definitions/DomainEntityRef"},"disposition":{"type":"string","description":"Describes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswer","enum":["DISCONNECT","LIVE_VOICE","BUSY","MACHINE","NO_ANSWER","SIT_CALLABLE","SIT_UNCALLABLE","FAX"],"x-genesys-enum-members":[{"name":"DISCONNECT"},{"name":"LIVE_VOICE"},{"name":"BUSY"},{"name":"MACHINE"},{"name":"NO_ANSWER"},{"name":"SIT_CALLABLE"},{"name":"SIT_UNCALLABLE"},{"name":"FAX"}]},"callerName":{"type":"string"},"callerAddress":{"type":"string"},"previewPopDeliveredTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"conversation":{"$ref":"#/definitions/ConversationBasic"},"dialerSystemParticipantId":{"type":"string","description":"conversation participant id that is the dialer system participant to monitor the call from dialer perspective"},"dialingMode":{"type":"string"},"skills":{"type":"array","description":"Any skills that are attached to the call for routing","uniqueItems":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignInteractions":{"type":"object","properties":{"campaign":{"$ref":"#/definitions/DomainEntityRef"},"pendingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"proceedingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"previewingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"interactingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"scheduledInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}}}},"ConversationBasic":{"type":"object","required":["startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"participants":{"type":"array","readOnly":true,"items":{"$ref":"#/definitions/ParticipantBasic"}}}},"ParticipantBasic":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","timeout","forcedTimeout"],"x-genesys-enum-members":[{"name":"mandatory"},{"name":"optional"},{"name":"timeout"},{"name":"forcedTimeout"}]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/CallBasic"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/CallbackBasic"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"],"x-genesys-enum-members":[{"name":"requested"},{"name":"active"},{"name":"paused"},{"name":"stopped"},{"name":"error"},{"name":"timeout"}]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"Extension":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource."},"createdBy":{"type":"string","description":"The ID of the user that created the resource."},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource."},"createdByApp":{"type":"string","description":"The application that created the resource."},"number":{"type":"string"},"owner":{"description":"A Uri reference to the owner of this extension, which is either a User or an IVR","$ref":"#/definitions/DomainEntityRef"},"extensionPool":{"$ref":"#/definitions/DomainEntityRef"},"ownerType":{"type":"string","enum":["USER","PHONE","IVR_CONFIG","GROUP"],"x-genesys-enum-members":[{"name":"USER"},{"name":"PHONE"},{"name":"IVR_CONFIG"},{"name":"GROUP"}]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExtensionEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Extension"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OutboundRouteBase":{"type":"object","required":["classificationTypes","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource."},"createdBy":{"type":"string","description":"The ID of the user that created the resource."},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource."},"createdByApp":{"type":"string","description":"The application that created the resource."},"classificationTypes":{"type":"array","description":"The site associated to the outbound route.","items":{"type":"string"}},"enabled":{"type":"boolean"},"distribution":{"type":"string","enum":["SEQUENTIAL","RANDOM"],"x-genesys-enum-members":[{"name":"SEQUENTIAL"},{"name":"RANDOM"}]},"externalTrunkBases":{"type":"array","description":"Trunk base settings of trunkType \"EXTERNAL\". 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"lastResult":{"type":"string","description":"Result of the last attempt to reach this number","readOnly":true}}},"ContactColumnTimeZone":{"type":"object","properties":{"timeZone":{"type":"string","description":"Time zone that the column matched to. Time zones are represented as a string of the zone name as found in the IANA time zone database. 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Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"},"id":{"type":"string","description":"ID of the activity. This is required only for the case of updating an existing activity"},"delete":{"type":"boolean","description":"If marked true for updating an existing activity, the activity will be permanently deleted"}},"description":"Activity configured for shift in work plan"},"WorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"startIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"constrainContiguousWorkTime":{"type":"boolean","description":"Whether the contiguous time constraint for the shift is enabled"},"minimumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"maximumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/WorkPlanActivity"}},"id":{"type":"string","description":"ID of the shift. This is required only for the case of updating an existing shift"},"delete":{"type":"boolean","description":"If marked true for updating an existing shift, the shift will be permanently deleted"}},"description":"Shift in a work plan"},"CreateWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of this work plan"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity should be constrained for this workplan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. 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Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"}},"description":"Activity configured for shift in work plan"},"CreateWorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. 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Used if constrainContiguousWorkTime == true"},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/CreateWorkPlanActivity"}}},"description":"Shift in a work plan"},"CopyWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the copied work plan"}},"description":"Information associated with a work plan thats created as a copy"},"WorkPlanListItemResponse":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. 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Populate with expand=details","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/DeletableUserReference"}},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan. Populate with expand=agentCount"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan information"},"WorkPlanListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanListItemResponse"}}}},"DataTableImportJob":{"type":"object","required":["status"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"owner":{"description":"The PureCloud user who started the import job","$ref":"#/definitions/AddressableEntityRef"},"status":{"type":"string","description":"The status of the import job","enum":["WaitingForUpload","Processing","Failed","Succeeded"],"x-genesys-enum-members":[{"name":"WaitingForUpload"},{"name":"Processing"},{"name":"Failed"},{"name":"Succeeded"}]},"dateCreated":{"type":"string","format":"date-time","description":"The timestamp of when the import began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateCompleted":{"type":"string","format":"date-time","description":"The timestamp of when the import stopped (either successfully or unsuccessfully). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"uploadURI":{"type":"string","format":"uri","description":"The URL of the location at which the caller can upload the file to be imported"},"importMode":{"type":"string","description":"The indication of whether the processing should remove rows that don't appear in the import file","enum":["ReplaceAll","Append"],"x-genesys-enum-members":[{"name":"ReplaceAll"},{"name":"Append"}]},"errorInformation":{"description":"Any error information, or null of the processing is not in an error state","$ref":"#/definitions/ErrorBody"},"countRecordsUpdated":{"type":"integer","format":"int32","description":"The current count of the number of records processed"},"countRecordsDeleted":{"type":"integer","format":"int32","description":"The current count of the number of records deleted"},"countRecordsFailed":{"type":"integer","format":"int32","description":"The current count of the number of records that failed to import"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"State information for an import job of rows to a datatable"},"AuditEntity":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the entity the action of this AuditEntity targeted."},"id":{"type":"string","description":"The id of the entity the action of this AuditEntity targeted."},"name":{"type":"string","description":"The name of the entity the action of this AuditEntity targeted."},"selfUri":{"type":"string","description":"The selfUri for this entity."}}},"Change":{"type":"object","properties":{"entity":{"$ref":"#/definitions/AuditEntity"},"property":{"type":"string","description":"The property that was changed"},"oldValues":{"type":"array","description":"The old values which were modified and/or removed by this action.","items":{"type":"string"}},"newValues":{"type":"array","description":"The new values which were modified and/or added by this action.","items":{"type":"string"}}}},"QualityAudit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"jobId":{"type":"string"},"level":{"type":"string"},"entity":{"$ref":"#/definitions/AuditEntity"},"timestamp":{"type":"string"},"action":{"type":"string"},"status":{"type":"string"},"changes":{"type":"array","items":{"$ref":"#/definitions/Change"}},"entityType":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"QualityAuditPage":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/QualityAudit"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"GroupProfile":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"state":{"type":"string","description":"The state of the user resource","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"dateModified":{"type":"string","format":"date-time","description":"Datetime of the last modification. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int64","description":"The version of the group resource"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MetaData":{"type":"object","properties":{"pairing-token":{"type":"string"},"pairing-trust":{"type":"array","items":{"type":"string"}},"pairing-url":{"type":"string"}}},"VmPairingInfo":{"type":"object","properties":{"meta-data":{"description":"This is to be used to complete the setup process of a locally deployed virtual edge device.","$ref":"#/definitions/MetaData"},"edge-id":{"type":"string"},"auth-token":{"type":"string"},"org-id":{"type":"string"}}},"SecurityProfile":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"permissions":{"type":"array","uniqueItems":true,"items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkspaceMember":{"type":"object","required":["memberType"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"workspace":{"$ref":"#/definitions/DomainEntityRef"},"memberType":{"type":"string","description":"The workspace member type.","enum":["USER","GROUP"],"x-genesys-enum-members":[{"name":"USER"},{"name":"GROUP"}]},"member":{"$ref":"#/definitions/DomainEntityRef"},"user":{"$ref":"#/definitions/User"},"group":{"$ref":"#/definitions/Group"},"securityProfile":{"$ref":"#/definitions/SecurityProfile"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuScheduleReferenceForMuRoute":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"businessUnit":{"description":"The start week date for this schedule","$ref":"#/definitions/BusinessUnitReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ShiftTradeListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ShiftTradeResponse"}}}},"ShiftTradeResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of this shift trade"},"weekDate":{"type":"string","format":"date","description":"The start week date of the associated schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"schedule":{"description":"A reference to the associated schedule","$ref":"#/definitions/BuScheduleReferenceForMuRoute"},"state":{"type":"string","description":"The state of this shift trade","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"],"x-genesys-enum-members":[{"name":"Unmatched"},{"name":"Matched"},{"name":"Approved"},{"name":"Denied"},{"name":"Expired"},{"name":"Canceled"}]},"initiatingUser":{"description":"The user who initiated this trade","$ref":"#/definitions/UserReference"},"initiatingShiftId":{"type":"string","description":"The ID of the shift offered for trade by the initiating user"},"initiatingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"initiatingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"receivingUser":{"description":"The user matching the trade, or if the state is not Matched, the user to whom the trade request was sent","$ref":"#/definitions/UserReference"},"receivingShiftId":{"type":"string","description":"The ID of the shift being exchanged for the initiating shift, null if the receiving user is picking up a shift"},"receivingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"receivingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade offer will expire if not matched or approved. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"oneSided":{"type":"boolean","description":"Whether this is a one-sided shift trade (e.g. the initiating user is not asking for a shift in return)"},"acceptableIntervals":{"type":"array","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}},"reviewedBy":{"description":"The user who reviewed this shift trade","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this shift trade was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"metadata":{"description":"Version data for this trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"Coretype":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"A positive integer denoting the core type's version"},"dateCreated":{"type":"string","format":"date-time","description":"The date the core type was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"schema":{"description":"The core type's built-in schema","$ref":"#/definitions/Schema"},"current":{"type":"boolean","description":"A boolean indicating if the core type's version is the current one in use by the system"},"validationFields":{"type":"array","description":"An array of strings naming the fields of the core type subject to validation. Validation constraints are specified by a schema author using the core type.","items":{"type":"string"}},"validationLimits":{"example":"\"validationLimits\": {\n\"minLength\": {\"min\": 0, \"max\": 100},\n\"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/ValidationLimits"},"itemValidationFields":{"type":"array","description":"Specific to the \"tag\" core type, this is an array of strings naming the tag item fields of the core type subject to validation","items":{"type":"string"}},"itemValidationLimits":{"example":"\"validationLimits\": {\n \"minLength\": {\"min\": 1, \"max\": 100},\n \"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length for string-array based core types such as \"tag\" and \"enum\". Forexample, the validationLimits for a schema field using a tag core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schema author on individual tags. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field's tags.","$ref":"#/definitions/ItemValidationLimits"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ItemValidationLimits":{"type":"object","required":["maxLength","minLength"],"properties":{"minLength":{"example":"\"minLength\": {\"min\": 0, \"max\": 100}","description":"A structure denoting the system-imposed minimum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/MinLength"},"maxLength":{"example":"\"validationLimits\": {\n\"minLength\": {\"min\": 0, \"max\": 100},\n\"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/MaxLength"}}},"Items":{"type":"object","properties":{"type":{"type":"string"},"pattern":{"type":"string"}}},"MaxLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum largest length string the field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum largest string the field can contain for a schema instance."}}},"MinLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum smallest length a string field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum smallest length string the field can contain for a schema instance."}}},"Schema":{"type":"object","properties":{"title":{"type":"string","description":"A core type's title","readOnly":true},"description":{"type":"string","description":"A core type's description","readOnly":true},"type":{"type":"array","example":"[\"string\"] for a text-based core type, [\"integer\"] for a numeric core type, or [\"boolean\", \"null\"] for the checkbox core type","description":"An array of fundamental JSON Schema primitive types on which the core type is based","readOnly":true,"items":{"type":"string"}},"items":{"example":"{\ntype\": \"string\",\n\"pattern\": \"^[\\\\S]+$\"\n}","description":"Denotes the type and pattern of the items in an enum core type","readOnly":true,"$ref":"#/definitions/Items"},"pattern":{"type":"string","description":"For the \"date\" and \"datetime\" core types, denotes the regex prescribing the allowable date/datetime format","readOnly":true}}},"ValidationLimits":{"type":"object","properties":{"minLength":{"$ref":"#/definitions/MinLength"},"maxLength":{"$ref":"#/definitions/MaxLength"},"minItems":{"$ref":"#/definitions/MinLength"},"maxItems":{"$ref":"#/definitions/MaxLength"},"minimum":{"$ref":"#/definitions/MinLength"},"maximum":{"$ref":"#/definitions/MaxLength"}}},"SmsAddressEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SmsAddress"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"SmsAddressProvision":{"type":"object","required":["city","countryCode","name","postalCode","region","street"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name associated with this address"},"street":{"type":"string","description":"The number and street address where this address is located."},"city":{"type":"string","description":"The city in which this address is in"},"region":{"type":"string","description":"The state or region this address is in"},"postalCode":{"type":"string","description":"The postal code this address is in"},"countryCode":{"type":"string","description":"The ISO country code of this address"},"autoCorrectAddress":{"type":"boolean","description":"This is used when the address is created. If the value is not set or true, then the system will, if necessary, auto-correct the address you provide. Set this value to false if the system should not auto-correct the address."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastingSettings":{"type":"object","properties":{"defaultHistoryWeeks":{"type":"integer","format":"int32","description":"The number of historical weeks to consider when creating a forecast. This setting is only used for legacy weighted average forecasts"}}},"BusinessUnit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"settings":{"description":"Settings for this business unit","$ref":"#/definitions/BusinessUnitSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitSettings":{"type":"object","required":["metadata","startDayOfWeek","timeZone"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"x-genesys-enum-members":[{"name":"Sunday"},{"name":"Monday"},{"name":"Tuesday"},{"name":"Wednesday"},{"name":"Thursday"},{"name":"Friday"},{"name":"Saturday"}]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format"},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UpdateBusinessUnitRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the business unit"},"divisionId":{"type":"string","description":"The ID of the division to which the business unit should be moved"},"settings":{"description":"Configuration for the business unit","$ref":"#/definitions/UpdateBusinessUnitSettings"}}},"UpdateBusinessUnitSettings":{"type":"object","required":["metadata"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","readOnly":true,"enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"x-genesys-enum-members":[{"name":"Sunday"},{"name":"Monday"},{"name":"Tuesday"},{"name":"Wednesday"},{"name":"Thursday"},{"name":"Friday"},{"name":"Saturday"}]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format","readOnly":true},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UploadUrlResponse":{"type":"object","properties":{"url":{"type":"string","description":"Presigned url to PUT the file to","readOnly":true},"headers":{"type":"object","description":"Required headers when uploading a file through PUT request to the URL","readOnly":true,"additionalProperties":{"type":"string"}}}},"UploadUrlRequest":{"type":"object","properties":{"fileName":{"type":"string","description":"Name of the file to upload. It must not start with a dot and not end with a forward slash. Whitespace and the following characters are not allowed: \\{^}%`]\">[~<#|"},"contentMd5":{"type":"string","description":"Content MD-5 of the file to upload"},"signedUrlTimeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds the presigned URL is valid for (from 1 to 604800 seconds). If none provided, defaults to 600 seconds"},"serverSideEncryption":{"type":"string","enum":["AES256"],"x-genesys-enum-members":[{"name":"AES256"}]}}},"PolicyCreate":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The policy name."},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"order":{"type":"integer","format":"int32"},"description":{"type":"string"},"enabled":{"type":"boolean"},"mediaPolicies":{"description":"Conditions and actions per media type","$ref":"#/definitions/MediaPolicies"},"conditions":{"description":"Conditions","$ref":"#/definitions/PolicyConditions"},"actions":{"description":"Actions","$ref":"#/definitions/PolicyActions"},"policyErrors":{"$ref":"#/definitions/PolicyErrors"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthClient":{"type":"object","required":["authorizedGrantType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2BEARER","PASSWORD","CLIENT_CREDENTIALS"],"x-genesys-enum-members":[{"name":"CODE"},{"name":"TOKEN"},{"name":"SAML2BEARER"},{"name":"PASSWORD"},{"name":"CLIENT_CREDENTIALS"}]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoleDivision":{"type":"object","required":["divisionId","roleId"],"properties":{"roleId":{"type":"string","description":"Role to be associated with the given division which forms a grant"},"divisionId":{"type":"string","description":"Division associated with the given role which forms a grant"}}},"OAuthClientRequest":{"type":"object","required":["authorizedGrantType","name"],"properties":{"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2BEARER","PASSWORD","CLIENT_CREDENTIALS"],"x-genesys-enum-members":[{"name":"CODE"},{"name":"TOKEN"},{"name":"SAML2BEARER"},{"name":"PASSWORD"},{"name":"CLIENT_CREDENTIALS"}]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}}}},"TtsEngineEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TtsEngineEntity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Reaction":{"type":"object","required":["reactionType"],"properties":{"data":{"type":"string","description":"Parameter for this reaction. For transfer_flow, this would be the outbound flow id."},"name":{"type":"string","description":"Name of the parameter for this reaction. For transfer_flow, this would be the outbound flow name."},"reactionType":{"type":"string","description":"The reaction to take for a given call analysis result.","enum":["hangup","transfer","transfer_flow","play_file"],"x-genesys-enum-members":[{"name":"hangup"},{"name":"transfer"},{"name":"transfer_flow"},{"name":"play_file"}]}}},"ResponseSet":{"type":"object","required":["name","responses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the ResponseSet."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"responses":{"type":"object","description":"Map of disposition identifiers to reactions. For example: {\"disposition.classification.callable.person\": {\"reactionType\": \"transfer\"}}.","additionalProperties":{"$ref":"#/definitions/Reaction"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthClientEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthClientListing"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OAuthClientListing":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActiveAlertCount":{"type":"object","properties":{"count":{"type":"integer","format":"int32","description":"The count of active alerts for a user."}}},"DependencyTypeEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DependencyType"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EdgeLine":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource."},"createdBy":{"type":"string","description":"The ID of the user that created the resource."},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource."},"createdByApp":{"type":"string","description":"The application that created the resource."},"schema":{"$ref":"#/definitions/DomainEntityRef"},"properties":{"type":"object","additionalProperties":{"type":"object"}},"edge":{"$ref":"#/definitions/Edge"},"edgeGroup":{"$ref":"#/definitions/EdgeGroup"},"lineType":{"type":"string","enum":["TIE","NETWORK","TRUNK","STATION"],"x-genesys-enum-members":[{"name":"TIE"},{"name":"NETWORK"},{"name":"TRUNK"},{"name":"STATION"}]},"endpoint":{"$ref":"#/definitions/Endpoint"},"ipAddress":{"type":"string"},"logicalInterfaceId":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DataTable":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"description":{"type":"string","description":"The description from the JSON schema (equates to the Description field on the JSON schema.)"},"schema":{"description":"the schema as stored in the system.","$ref":"#/definitions/JsonSchemaDocument"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Contains a metadata representation for a JSON schema stored in DataTables along with an optional field for the schema itself"},"DataTablesDomainEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DataTable"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEdgeSoftwareVersionDtoEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainEdgeSoftwareVersionDto"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"FlowExecutionLaunchResponse":{"type":"object","properties":{"id":{"type":"string","description":"The flow execution ID"},"name":{"type":"string","description":"The flow execution name."},"flowVersion":{"description":"The version of the flow that launched","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Response object from launching a flow."},"FlowExecutionLaunchRequest":{"type":"object","required":["flowId"],"properties":{"flowId":{"type":"string","description":"ID of the flow to launch."},"flowVersion":{"type":"string","description":"The version of the flow to launch. Omit this value (or supply null/empty) to use the latest published version."},"inputData":{"type":"object","description":"Input values to the flow. Valid values are defined by a flow's input JSON schema.","additionalProperties":{"type":"object"}},"name":{"type":"string","description":"A displayable name to assign to the new flow execution"}},"description":"Parameters for launching a flow."},"ExtensionPool":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource."},"createdBy":{"type":"string","description":"The ID of the user that created the resource."},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource."},"createdByApp":{"type":"string","description":"The application that created the resource."},"startNumber":{"type":"string","description":"The starting phone number for the range of this Extension pool. Must be in E.164 format"},"endNumber":{"type":"string","description":"The ending phone number for the range of this Extension pool. Must be in E.164 format"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExtensionPoolEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ExtensionPool"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallForwarding":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"enabled":{"type":"boolean","description":"Whether or not CallForwarding is enabled"},"phoneNumber":{"type":"string","description":"This property is deprecated. Please use the calls property"},"calls":{"type":"array","description":"An ordered list of CallRoutes to be executed when CallForwarding is enabled","items":{"$ref":"#/definitions/CallRoute"}},"voicemail":{"type":"string","description":"The type of voicemail to use with the callForwarding configuration","enum":["PURECLOUD","LASTCALL","NONE"],"x-genesys-enum-members":[{"name":"PURECLOUD"},{"name":"LASTCALL"},{"name":"NONE"}]},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallRoute":{"type":"object","properties":{"targets":{"type":"array","description":"A list of CallTargets to be called when the CallRoute is executed","items":{"$ref":"#/definitions/CallTarget"}}}},"CallTarget":{"type":"object","properties":{"type":{"type":"string","description":"The type of call","enum":["STATION","PHONENUMBER"],"x-genesys-enum-members":[{"name":"STATION"},{"name":"PHONENUMBER"}]},"value":{"type":"string","description":"The id of the station or an E.164 formatted phone number"}}},"TrunkMetrics":{"type":"object","properties":{"eventTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"logicalInterface":{"$ref":"#/definitions/DomainEntityRef"},"trunk":{"$ref":"#/definitions/DomainEntityRef"},"calls":{"$ref":"#/definitions/TrunkMetricsCalls"},"qos":{"$ref":"#/definitions/TrunkMetricsQoS"}}},"TrunkMetricsCalls":{"type":"object","properties":{"inboundCallCount":{"type":"integer","format":"int32"},"outboundCallCount":{"type":"integer","format":"int32"}}},"TrunkMetricsQoS":{"type":"object","required":["mismatchCount"],"properties":{"mismatchCount":{"type":"integer","format":"int32","description":"Total number of QoS mismatches over the course of the last 24-hour period (sliding window)."}}},"VoicemailUserPolicy":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether the user has voicemail enabled","readOnly":true},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds to ring the user's phone before a call is transfered to voicemail"},"pin":{"type":"string","description":"The user's PIN to access their voicemail. This property is only used for updates and never provided otherwise to ensure security"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the policy was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true}}},"BuAbandonRate":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include abandon rate in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Abandon rate percent goal. Required if include == true"}},"description":"Service goal abandon rate configuration"},"BuAverageSpeedOfAnswer":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include average speed of answer (ASA) in the associated configuration"},"seconds":{"type":"integer","format":"int32","description":"The target average speed of answer (ASA) in seconds. Required if include == true"}},"description":"Service goal average speed of answer configuration"},"BuServiceLevel":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include service level targets in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Service level target percent answered. Required if include == true"},"seconds":{"type":"integer","format":"int32","description":"Service level target answer time. 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Null for other types."},"endTime":{"type":"string"},"media":{"type":"string","description":"The type of media that the recording is. At the moment that could be audio, chat, email, or message."},"annotations":{"type":"array","description":"Annotations that belong to the recording. Populated when recording filestate is AVAILABLE.","items":{"$ref":"#/definitions/Annotation"}},"fileState":{"type":"string","description":"Represents the current file state for a recording. Examples: Uploading, Archived, etc","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING","ERROR"],"x-genesys-enum-members":[{"name":"ARCHIVED"},{"name":"AVAILABLE"},{"name":"DELETED"},{"name":"RESTORED"},{"name":"RESTORING"},{"name":"UPLOADING"},{"name":"ERROR"}]},"restoreExpirationTime":{"type":"string","format":"date-time","description":"The amount of time a restored recording will remain restored before being archived again. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"],"x-genesys-enum-members":[{"name":"CLOUDARCHIVE"}]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"InboundMessageRequest":{"type":"object","required":["provider"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the email conversation. This field is mutually exclusive with flowId"},"flowId":{"type":"string","description":"The ID of the flow to use for routing email conversation. 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The Provider \"PureCloud Email\" is reserved for native emails."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the language to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"toAddress":{"type":"string","description":"The email address of the recipient of the email."},"toName":{"type":"string","description":"The name of the recipient of the email."},"fromAddress":{"type":"string","description":"The email address of the sender of the email."},"fromName":{"type":"string","description":"The name of the sender of the email."},"subject":{"type":"string","description":"The subject of the email"},"direction":{"type":"string","description":"Specify OUTBOUND to send an email on behalf of a queue, or INBOUND to create an external conversation. An external conversation is one where the provider is not PureCloud based.","enum":["OUTBOUND","INBOUND"],"x-genesys-enum-members":[{"name":"OUTBOUND"},{"name":"INBOUND"}]},"htmlBody":{"type":"string","description":"An HTML body content of the email."},"textBody":{"type":"string","description":"A text body content of the email."}}},"TtsVoiceEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TtsVoiceEntity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OAuthScope":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"description":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthScopeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthScope"}},"selfUri":{"type":"string","format":"uri"}}},"BuAgentSchedulePublishedScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks encompassed by the schedule"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuAgentScheduleSearchResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}}}},"BuAgentSchedulesSearchResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleSearchResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which this schedule applies"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/BuAgentSchedulePublishedScheduleReference"}}}},"BuAsyncAgentSchedulesSearchResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"],"x-genesys-enum-members":[{"name":"Processing"},{"name":"Complete"},{"name":"Canceled"},{"name":"Error"}]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuAgentSchedulesSearchResponse"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"},"downloadUrl":{"type":"string","description":"The URL from which to download the result if it is too large to pass directly"}}},"BuSearchAgentSchedulesRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Start date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endDate":{"type":"string","format":"date-time","description":"End date of the range to search. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true}}},"UserListScheduleRequestBody":{"type":"object","required":["endDate","startDate","userIds"],"properties":{"userIds":{"type":"array","description":"The user ids for which to fetch schedules","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Beginning of the range of schedules to fetch, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the range of schedules to fetch, in ISO-8601 format"},"loadFullWeeks":{"type":"boolean","description":"Whether to load the full week's schedule (for the requested users) of any week overlapping the start/end date query parameters, defaults to false"}},"description":"Request body for fetching the schedule for a group of users over a given time range"},"NluDomainVersionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/NluDomainVersion"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"SystemPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EdgeLogsJobResponse":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The created job id."},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. 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Multiple search patterns may be combined using a pipe '|' as a delimiter."},"recurse":{"type":"boolean","description":"Boolean whether or not to recurse into directories."}}},"PhonesReboot":{"type":"object","properties":{"phoneIds":{"type":"array","description":"The list of phone Ids to reboot.","items":{"type":"string"}},"siteId":{"type":"string","description":"ID of the site for which to reboot all phones at that site.\nno.active.edge and phone.cannot.resolve errors are ignored."}}},"AtzmTimeSlot":{"type":"object","properties":{"earliestCallableTime":{"type":"string","example":"08:00","description":"The earliest time to dial a contact. Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"}}},"AtzmTimeSlotWithTimeZone":{"type":"object","properties":{"earliestCallableTime":{"type":"string","example":"08:00","description":"The earliest time to dial a contact. Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"},"timeZoneId":{"type":"string","example":"America/New York","description":"The time zone to use for contacts that cannot be mapped."}}},"AutomaticTimeZoneMappingSettings":{"type":"object","properties":{"callableWindows":{"type":"array","description":"The time intervals to use for automatic time zone mapping.","items":{"$ref":"#/definitions/CallableWindow"}}}},"CallableWindow":{"type":"object","properties":{"mapped":{"description":"The time interval to place outbound calls, for contacts that can be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlot"},"unmapped":{"description":"The time interval and time zone to place outbound calls, for contacts that cannot be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlotWithTimeZone"}}},"OutboundSettings":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"maxCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be placed per agent on any campaign"},"maxConfigurableCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be configured to be placed per agent on any campaign","readOnly":true},"maxLineUtilization":{"type":"number","format":"double","description":"The maximum percentage of lines that should be used for Outbound, expressed as a decimal in the range [0.0, 1.0]"},"abandonSeconds":{"type":"number","format":"double","description":"The number of seconds used to determine if a call is abandoned"},"complianceAbandonRateDenominator":{"type":"string","description":"The denominator to be used in determining the compliance abandon rate","enum":["ALL_CALLS","CALLS_THAT_REACHED_QUEUE"],"x-genesys-enum-members":[{"name":"ALL_CALLS"},{"name":"CALLS_THAT_REACHED_QUEUE"}]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CoretypeListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/Coretype"}},"selfUri":{"type":"string","format":"uri"}}},"CreateCallResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateCallRequest":{"type":"object","properties":{"phoneNumber":{"type":"string","description":"The phone number to dial."},"callerId":{"type":"string","description":"The caller id phone number for this outbound call."},"callerIdName":{"type":"string","description":"The caller id name for this outbound call."},"callFromQueueId":{"type":"string","description":"The queue ID to call on behalf of."},"callQueueId":{"type":"string","description":"The queue ID to call."},"callUserId":{"type":"string","description":"The user ID to call."},"priority":{"type":"integer","format":"int32","description":"The priority to assign to this call (if calling a queue)."},"languageId":{"type":"string","description":"The language skill ID to use for routing this call (if calling a queue)."},"routingSkillsIds":{"type":"array","description":"The skill ID's to use for routing this call (if calling a queue).","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of existing call conversations to merge into a new ad-hoc conference.","items":{"type":"string"}},"participants":{"type":"array","description":"The list of participants to call to create a new ad-hoc conference.","items":{"$ref":"#/definitions/Destination"}},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."}}},"Destination":{"type":"object","required":["address"],"properties":{"address":{"type":"string","description":"Address or phone number."},"name":{"type":"string"},"userId":{"type":"string"},"queueId":{"type":"string"}}},"ConsultTransferResponse":{"type":"object","required":["destinationParticipantId"],"properties":{"destinationParticipantId":{"type":"string","description":"Participant ID to whom the call is being transferred."}}},"ConsultTransferUpdate":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking.","enum":["DESTINATION","OBJECT","BOTH"],"x-genesys-enum-members":[{"name":"DESTINATION"},{"name":"OBJECT"},{"name":"BOTH"}]}}},"ConsultTransfer":{"type":"object","required":["destination"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH"],"x-genesys-enum-members":[{"name":"DESTINATION"},{"name":"OBJECT"},{"name":"BOTH"}]},"destination":{"description":"Destination phone number and name.","$ref":"#/definitions/Destination"}}},"CallConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recordingState":{"type":"string","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"}]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"muted":{"type":"boolean","description":"Value is true when the call is muted."},"confined":{"type":"boolean","description":"Value is true when the call is confined."},"recording":{"type":"boolean","description":"Value is true when the call is being recorded."},"recordingState":{"type":"string","description":"The state of the call recording.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/DomainEntityRef"},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"documentId":{"type":"string","description":"The ID of the Content Management document if the call is a fax."},"faxStatus":{"description":"Extra fax information if the call is a fax.","$ref":"#/definitions/FaxStatus"},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a call monitor."},"consultParticipantId":{"type":"string","description":"The ID of the consult transfer target participant when performing a consult transfer."},"uuiData":{"type":"string","description":"User-to-User information which maps to a SIP header field defined in RFC7433. UUI data is used in the Public Switched Telephone Network (PSTN) for use cases described in RFC6567."}}},"CallCommand":{"type":"object","required":["callNumber"],"properties":{"callNumber":{"type":"string","description":"The phone number to dial for this call."},"phoneColumn":{"type":"string","description":"For a dialer preview or scheduled callback, the phone column associated with the phone number"}}},"CallHistoryConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallHistoryParticipant"}},"direction":{"type":"string","description":"The direction of the call relating to the current user","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"wentToVoicemail":{"type":"boolean","description":"Did the call end in the current user's voicemail"},"missedCall":{"type":"boolean","description":"Did the user not answer this conversation"},"startTime":{"type":"string","format":"date-time","description":"The time the user joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"wasConference":{"type":"boolean","description":"Was this conversation a conference"},"wasCallback":{"type":"boolean","description":"Was this conversation a callback"},"hadScreenShare":{"type":"boolean","description":"Did this conversation have a screen share session"},"hadCobrowse":{"type":"boolean","description":"Did this conversation have a cobrowse session"},"wasOutboundCampaign":{"type":"boolean","description":"Was this conversation associated with an outbound campaign"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallHistoryConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallHistoryConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallHistoryParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/User"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/Queue"},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/Group"},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"}]},"externalContact":{"description":"The PureCloud external contact","$ref":"#/definitions/ExternalContact"},"externalOrganization":{"description":"The PureCloud external organization","$ref":"#/definitions/ExternalOrganization"},"didInteract":{"type":"boolean","description":"Indicates whether the contact ever connected"},"sipResponseCodes":{"type":"array","description":"Indicates SIP Response codes associated with the participant","items":{"type":"integer","format":"int64"}},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"outboundCampaign":{"description":"The outbound campaign associated with the participant","$ref":"#/definitions/Campaign"}}},"Campaign":{"type":"object","required":["callerAddress","callerName","contactList","dialingMode","name","phoneColumns"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"contactList":{"description":"The ContactList for this Campaign to dial.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The Queue for this Campaign to route calls to. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"dialingMode":{"type":"string","description":"The strategy this Campaign will use for dialing.","enum":["agentless","preview","power","predictive","progressive","external"],"x-genesys-enum-members":[{"name":"agentless"},{"name":"preview"},{"name":"power"},{"name":"predictive"},{"name":"progressive"},{"name":"external"}]},"script":{"description":"The Script to be displayed to agents that are handling outbound calls. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"edgeGroup":{"description":"The EdgeGroup that will place the calls. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"site":{"description":"The identifier of the site to be used for dialing; can be set in place of an edge group.","$ref":"#/definitions/DomainEntityRef"},"campaignStatus":{"type":"string","description":"The current status of the Campaign. A Campaign may be turned 'on' or 'off'. Required for updates.","enum":["on","stopping","off","complete","invalid","forced_off","forced_stopping"],"x-genesys-enum-members":[{"name":"on"},{"name":"stopping"},{"name":"off"},{"name":"complete"},{"name":"invalid"},{"name":"forced_off"},{"name":"forced_stopping"}]},"phoneColumns":{"type":"array","description":"The ContactPhoneNumberColumns on the ContactList that this Campaign should dial.","items":{"$ref":"#/definitions/PhoneColumn"}},"abandonRate":{"type":"number","format":"double","description":"The targeted abandon rate percentage. Required for progressive, power, and predictive campaigns."},"dncLists":{"type":"array","description":"DncLists for this Campaign to check before placing a call.","items":{"$ref":"#/definitions/DomainEntityRef"}},"callableTimeSet":{"description":"The callable time set for this campaign to check before placing a call.","$ref":"#/definitions/DomainEntityRef"},"callAnalysisResponseSet":{"description":"The call analysis response set to handle call analysis results from the edge. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"errors":{"type":"array","description":"A list of current error conditions associated with the campaign.","readOnly":true,"items":{"$ref":"#/definitions/RestErrorDetail"}},"callerName":{"type":"string","description":"The caller id name to be displayed on the outbound call."},"callerAddress":{"type":"string","example":"(555) 555-5555","description":"The caller id phone number to be displayed on the outbound call."},"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to be concurrently dialed. Only applicable to non-preview campaigns; only required for agentless."},"ruleSets":{"type":"array","description":"Rule sets to be applied while this campaign is dialing.","items":{"$ref":"#/definitions/DomainEntityRef"}},"skipPreviewDisabled":{"type":"boolean","description":"Whether or not agents can skip previews without placing a call. Only applicable for preview campaigns."},"previewTimeOutSeconds":{"type":"integer","format":"int64","description":"The number of seconds before a call will be automatically placed on a preview. A value of 0 indicates no automatic placement of calls. Only applicable to preview campaigns."},"alwaysRunning":{"type":"boolean","description":"Indicates (when true) that the campaign will remain on after contacts are depleted, allowing additional contacts to be appended/added to the contact list and processed by the still-running campaign. The campaign can still be turned off manually."},"contactSort":{"description":"The order in which to sort contacts for dialing, based on a column.","$ref":"#/definitions/ContactSort"},"contactSorts":{"type":"array","description":"The order in which to sort contacts for dialing, based on up to four columns.","items":{"$ref":"#/definitions/ContactSort"}},"noAnswerTimeout":{"type":"integer","format":"int32","description":"How long to wait before dispositioning a call as 'no-answer'. Default 30 seconds. Only applicable to non-preview campaigns."},"callAnalysisLanguage":{"type":"string","description":"The language the edge will use to analyze the call."},"priority":{"type":"integer","format":"int32","description":"The priority of this campaign relative to other campaigns that are running on the same queue. 5 is the highest priority, 1 the lowest."},"contactListFilters":{"type":"array","description":"Filter to apply to the contact list before dialing. Currently a campaign can only have one filter applied.","items":{"$ref":"#/definitions/DomainEntityRef"}},"division":{"description":"The division this campaign belongs to.","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PhoneColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the phone column."},"type":{"type":"string","description":"The type of the phone column. For example, 'cell' or 'home'."}}},"MaxParticipants":{"type":"object","properties":{"maxParticipants":{"type":"integer","format":"int32","description":"The maximum number of participants that are allowed on a conversation."}}},"SetUuiDataRequest":{"type":"object","properties":{"uuiData":{"type":"string","description":"The value of the uuiData to set."}}},"CallConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrunkBaseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrunkBase"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Schedule":{"type":"object","required":["end","name","rrule","start"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. 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For example: yyyy-MM-ddTHH:mm:ss.SSS"},"rrule":{"type":"string","description":"An iCal Recurrence Rule (RRULE) string."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Defines a period of time to perform a specific action. Each schedule must be associated with one or more schedule groups to be used."},"ScheduleEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Schedule"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ModelingProcessingError":{"type":"object","properties":{"internalErrorCode":{"type":"string","description":"An internal code representing the type of error. ModelInputMissing for 'Model Builder inputs not found.' ModelInputInvalid for 'Model Builder inputs are invalid. Ensure the input data format is correct.' 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Use to GET result when job is completed.","readOnly":true},"status":{"type":"string","description":"The status of the modeling job.","readOnly":true,"enum":["Pending","Success","Failed","Ongoing","PartialFailure"],"x-genesys-enum-members":[{"name":"Pending"},{"name":"Success"},{"name":"Failed"},{"name":"Ongoing"},{"name":"PartialFailure"}]},"errorDetails":{"type":"array","description":"If the request could not be properly processed, error details will be given here.","readOnly":true,"items":{"$ref":"#/definitions/ModelingProcessingError"}},"modelingResultUri":{"type":"string","description":"The uri of the modeling result. 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If omitted, all metrics that are available will be returned (like SELECT *).","items":{"type":"string","enum":["nEvaluations","nEvaluationsDeleted","nEvaluationsRescored","oTotalCriticalScore","oTotalScore"],"x-genesys-enum-members":[{"name":"nEvaluations"},{"name":"nEvaluationsDeleted"},{"name":"nEvaluationsRescored"},{"name":"oTotalCriticalScore"},{"name":"oTotalScore"}]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/EvaluationAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["evaluationCreatedDate","eventTime"],"x-genesys-enum-members":[{"name":"evaluationCreatedDate"},{"name":"eventTime"}]}}},"EvaluationAggregationView":{"type":"object","required":["function","name","target"],"properties":{"target":{"type":"string","description":"Target metric name","enum":["nEvaluations","nEvaluationsDeleted","nEvaluationsRescored","oTotalCriticalScore","oTotalScore"],"x-genesys-enum-members":[{"name":"nEvaluations"},{"name":"nEvaluationsDeleted"},{"name":"nEvaluationsRescored"},{"name":"oTotalCriticalScore"},{"name":"oTotalScore"}]},"name":{"type":"string","description":"A unique name for this view. Must be distinct from other views and built-in metric names."},"function":{"type":"string","description":"Type of view you wish to create","enum":["rangeBound"],"x-genesys-enum-members":[{"name":"rangeBound"}]},"range":{"description":"Range of numbers for slicing up data","$ref":"#/definitions/AggregationRange"}}},"BuForecastGenerationPlanningGroupResult":{"type":"object","properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group"},"metricResults":{"type":"array","description":"The generation results for the associated planning group","items":{"$ref":"#/definitions/BuForecastTimeSeriesResult"}}}},"BuForecastGenerationResult":{"type":"object","properties":{"planningGroupResults":{"type":"array","description":"Generation results, broken down by planning group","items":{"$ref":"#/definitions/BuForecastGenerationPlanningGroupResult"}}}},"BuForecastTimeSeriesResult":{"type":"object","properties":{"metric":{"type":"string","description":"The metric this result applies to","enum":["Offered","AverageHandleTimeSeconds"],"x-genesys-enum-members":[{"name":"Offered"},{"name":"AverageHandleTimeSeconds"}]},"forecastingMethod":{"type":"string","description":"The forecasting method that was used for this metric","enum":["AutoRegressiveIntegratedMovingAverage","MovingAverage","SingleExponentialSmoothing","RandomWalk","DecompositionUsingAdditiveSeasonality","DecompositionUsingMultiplicativeSeasonality","HoltWintersAdditiveSeasonality","HoltWintersAdditiveSeasonalityWithDampedTrend","HoltWintersMultiplicativeSeasonality","HoltWintersMultiplicativeSeasonalityWithDampedTrend","DampedLinearExponentialSmoothing","DoubleExponentialSmoothing","DoubleMovingAverage","LinearExponentialSmoothing","LinearWeightedMovingAverage","PointEstimateUsingDampedLinearExponentialSmoothing","PointEstimateUsingDoubleExponentialSmoothing","PointEstimateUsingLatestWeek","PointEstimateUsingLinearExponentialSmoothing","PointEstimateUsingWeightedAverage","CurveFit","MultiLinearRegression","DynamicHarmonicRegression","Other"],"x-genesys-enum-members":[{"name":"AutoRegressiveIntegratedMovingAverage"},{"name":"MovingAverage"},{"name":"SingleExponentialSmoothing"},{"name":"RandomWalk"},{"name":"DecompositionUsingAdditiveSeasonality"},{"name":"DecompositionUsingMultiplicativeSeasonality"},{"name":"HoltWintersAdditiveSeasonality"},{"name":"HoltWintersAdditiveSeasonalityWithDampedTrend"},{"name":"HoltWintersMultiplicativeSeasonality"},{"name":"HoltWintersMultiplicativeSeasonalityWithDampedTrend"},{"name":"DampedLinearExponentialSmoothing"},{"name":"DoubleExponentialSmoothing"},{"name":"DoubleMovingAverage"},{"name":"LinearExponentialSmoothing"},{"name":"LinearWeightedMovingAverage"},{"name":"PointEstimateUsingDampedLinearExponentialSmoothing"},{"name":"PointEstimateUsingDoubleExponentialSmoothing"},{"name":"PointEstimateUsingLatestWeek"},{"name":"PointEstimateUsingLinearExponentialSmoothing"},{"name":"PointEstimateUsingWeightedAverage"},{"name":"CurveFit"},{"name":"MultiLinearRegression"},{"name":"DynamicHarmonicRegression"},{"name":"Other"}]}}},"BuShortTermForecastListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"],"x-genesys-enum-members":[{"name":"Import"},{"name":"ImportedHistoricalWeightedAverage"},{"name":"HistoricalWeightedAverage"},{"name":"Advanced"}]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuShortTermForecastListItem"}}}},"AsyncForecastOperationResult":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"],"x-genesys-enum-members":[{"name":"Processing"},{"name":"Complete"},{"name":"Canceled"},{"name":"Error"}]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuShortTermForecast"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"}}},"BuForecastModification":{"type":"object","required":["displayGranularity","enabled","metric","type"],"properties":{"type":{"type":"string","description":"The type of the modification","enum":["MinimumPerInterval","MaximumPerInterval","SetValuePerInterval","ChangeValuePerInterval","ChangePercentPerInterval","SetValueOverRange","ChangeValueOverRange","SetValuesForIntervalSet"],"x-genesys-enum-members":[{"name":"MinimumPerInterval"},{"name":"MaximumPerInterval"},{"name":"SetValuePerInterval"},{"name":"ChangeValuePerInterval"},{"name":"ChangePercentPerInterval"},{"name":"SetValueOverRange"},{"name":"ChangeValueOverRange"},{"name":"SetValuesForIntervalSet"}]},"startIntervalIndex":{"type":"integer","format":"int32","description":"The number of 15 minute intervals past referenceStartDate representing the first interval to which to apply this modification. Must be null if values is populated"},"endIntervalIndex":{"type":"integer","format":"int32","description":"The number of 15 minute intervals past referenceStartDate representing the last interval to which to apply this modification. Must be null if values is populated"},"metric":{"type":"string","description":"The metric to which this modification applies","enum":["Offered","AverageHandleTimeSeconds"],"x-genesys-enum-members":[{"name":"Offered"},{"name":"AverageHandleTimeSeconds"}]},"legacyMetric":{"type":"string","description":"The legacy metric to which this modification applies if applicable","readOnly":true,"enum":["AverageAfterCallWorkTimeSeconds","AverageHandleTimeSeconds","AverageTalkTimeSeconds","Offered"],"x-genesys-enum-members":[{"name":"AverageAfterCallWorkTimeSeconds"},{"name":"AverageHandleTimeSeconds"},{"name":"AverageTalkTimeSeconds"},{"name":"Offered"}]},"value":{"type":"number","format":"double","description":"The value of the modification. Must be null if \"values\" is populated"},"values":{"type":"array","description":"The list of values to update. Only applicable for grid-type modifications. Must be null if \"value\" is populated","items":{"$ref":"#/definitions/WfmForecastModificationIntervalOffsetValue"}},"displayGranularity":{"type":"string","description":"The client side display granularity of the modification, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"granularity":{"type":"string","description":"The actual granularity of the modification as stored behind the scenes, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"enabled":{"type":"boolean","description":"Whether the modification is enabled for the forecast"},"planningGroupIds":{"type":"array","description":"The IDs of the planning groups to which this forecast modification applies. Leave empty to apply to all","uniqueItems":true,"items":{"type":"string"}}}},"BuShortTermForecast":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"],"x-genesys-enum-members":[{"name":"Import"},{"name":"ImportedHistoricalWeightedAverage"},{"name":"HistoricalWeightedAverage"},{"name":"Advanced"}]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"sourceDays":{"type":"array","description":"The source day pointers for this forecast","items":{"$ref":"#/definitions/ForecastSourceDayPointer"}},"modifications":{"type":"array","description":"Any manual modifications applied to this forecast","items":{"$ref":"#/definitions/BuForecastModification"}},"generationResults":{"description":"Generation result metadata","$ref":"#/definitions/BuForecastGenerationResult"},"timeZone":{"type":"string","description":"The time zone for this forecast"},"planningGroupsVersion":{"type":"integer","format":"int32","description":"The version of the planning groups that was used for this forecast"},"planningGroups":{"description":"A snapshot of the planning groups used for this forecast as of the version number indicated","$ref":"#/definitions/ForecastPlanningGroupsResponse"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ForecastAbandonRateResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The target percent abandon rate goal"}}},"ForecastAverageSpeedOfAnswerResponse":{"type":"object","properties":{"seconds":{"type":"integer","format":"int32","description":"the average speed of answer goal in seconds"}}},"ForecastPlanningGroupResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the planning group"},"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"type":"array","description":"Route path configuration for this planning group","items":{"$ref":"#/definitions/RoutePathResponse"}},"serviceGoalTemplate":{"description":"Service goals for this planning group","$ref":"#/definitions/ForecastServiceGoalTemplateResponse"}}},"ForecastPlanningGroupsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ForecastPlanningGroupResponse"}}}},"ForecastServiceGoalTemplateResponse":{"type":"object","properties":{"serviceLevel":{"description":"The service level goal for this forecast","$ref":"#/definitions/ForecastServiceLevelResponse"},"averageSpeedOfAnswer":{"description":"The average speed of answer goal for this forecast","$ref":"#/definitions/ForecastAverageSpeedOfAnswerResponse"},"abandonRate":{"description":"The abandon rate goal for this forecast","$ref":"#/definitions/ForecastAbandonRateResponse"}}},"ForecastServiceLevelResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The percent of calls to answer in the number of seconds defined"},"seconds":{"type":"integer","format":"int32","description":"The number of seconds to define for the percent of calls to be answered"}}},"ForecastSourceDayPointer":{"type":"object","properties":{"dayOfWeek":{"type":"string","description":"The forecast day of week for this source data","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","EighthDay"],"x-genesys-enum-members":[{"name":"Sunday"},{"name":"Monday"},{"name":"Tuesday"},{"name":"Wednesday"},{"name":"Thursday"},{"name":"Friday"},{"name":"Saturday"},{"name":"EighthDay"}]},"weight":{"type":"integer","format":"int32","description":"The relative weight to apply to this source data item for weighted averages"},"date":{"type":"string","description":"The date this source data represents, in yyyy-MM-dd format"},"fileName":{"type":"string","description":"The name of the source file this data came from if it originated from a data import"},"dataKey":{"type":"string","description":"The key to look up the forecast source data for this source day"}},"description":"Pointer to look up source data for a short term 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intervals past referenceStartDate to which to apply this modification"},"value":{"type":"number","format":"double","description":"The value to set for the given interval"}},"description":"Override the value of a single interval in a forecast"},"GenerateBuForecastRequest":{"type":"object","required":["description"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"}}},"CopyBuForecastRequest":{"type":"object","required":["description","weekDate"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekDate":{"type":"string","format":"date","description":"The start date of the new forecast to create from the existing forecast. Must correspond to the start day of week for the business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"BuForecastResult":{"type":"object","properties":{"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"planningGroups":{"type":"array","description":"The forecast data broken up by planning group","items":{"$ref":"#/definitions/ForecastPlanningGroupData"}},"weekNumber":{"type":"integer","format":"int32","description":"The week number represented by this response"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"}}},"BuForecastResultResponse":{"type":"object","properties":{"result":{"description":"The result of the operation. Populated whenever the result is small enough to pass through the api directly","$ref":"#/definitions/BuForecastResult"},"downloadUrl":{"type":"string","description":"The download url to fetch the result. Only populated if the result is too large to pass through the api directly"}}},"ForecastPlanningGroupData":{"type":"object","properties":{"planningGroupId":{"type":"string","description":"The id of the planning group to which this data applies"},"offeredPerInterval":{"type":"array","description":"Forecast offered counts per interval for this week of the forecast","items":{"type":"number","format":"double"}},"averageHandleTimeSecondsPerInterval":{"type":"array","description":"Forecast average handle time per interval in seconds","items":{"type":"number","format":"double"}}}},"ContactCallbackRequest":{"type":"object","required":["campaignId","contactId","contactListId","phoneColumn","schedule"],"properties":{"campaignId":{"type":"string","description":"Campaign identifier"},"contactListId":{"type":"string","description":"Contact list identifier"},"contactId":{"type":"string","description":"Contact identifier"},"phoneColumn":{"type":"string","description":"Name of the phone column containing the number to be called"},"schedule":{"type":"string","description":"The scheduled time for the callback as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ\", example = \"2016-01-02T16:59:59\""}}},"UpdateUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"The address(s) used for primary contact. Updates to the corresponding address in the addresses list will be reflected here.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email address, phone number, and/or extension for this user. One entry is allowed per media type","items":{"$ref":"#/definitions/Contact"}},"title":{"type":"string"},"username":{"type":"string"},"manager":{"type":"string"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"This value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","items":{"$ref":"#/definitions/Group"}},"state":{"type":"string","description":"The state of the user. This property can be used to restore a deleted user or transition between active and inactive. If specified, it is the only modifiable field.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"acdAutoAnswer":{"type":"boolean","description":"The value that denotes if acdAutoAnswer is set on the user"},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SubscriptionOverviewUsage":{"type":"object","required":["grouping","name","partNumber","prepayQuantity","unitOfMeasureType","usageQuantity"],"properties":{"name":{"type":"string","description":"Product charge name"},"partNumber":{"type":"string","description":"Product part number"},"grouping":{"type":"string","description":"UI grouping key"},"unitOfMeasureType":{"type":"string","description":"UI unit of measure"},"usageQuantity":{"type":"string","description":"Usage count for specified period"},"overagePrice":{"type":"string","description":"Price for usage / overage charge"},"prepayQuantity":{"type":"string","description":"Items prepaid for specified period"},"prepayPrice":{"type":"string","description":"Price for prepay charge"},"usageNotes":{"type":"string","description":"Notes about the usage/charge item"},"isCancellable":{"type":"boolean","description":"Indicates whether the item is cancellable"},"bundleQuantity":{"type":"string","description":"Quantity multiplier for this charge"},"isThirdParty":{"type":"boolean","description":"A charge from a third party entity"}}},"TrusteeBillingOverview":{"type":"object","required":["currency","enabledProducts","organization","subscriptionType","usages"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"organization":{"description":"Organization","$ref":"#/definitions/NamedEntity"},"currency":{"type":"string","description":"The currency type."},"enabledProducts":{"type":"array","description":"The charge short names for products enabled during the specified period.","items":{"type":"string"}},"subscriptionType":{"type":"string","description":"The subscription type.","enum":["ININ","MONTH_TO_MONTH","FREE_TRIAL_MONTH_TO_MONTH","PREPAY_MONTHLY_COMMITMENT","PREPAY","DEV_ORG_MONTH_TO_MONTH","DEV_ORG_PREPAY_MONTHLY_COMMITMENT","DEV_ORG_PREPAY"],"x-genesys-enum-members":[{"name":"ININ"},{"name":"MONTH_TO_MONTH"},{"name":"FREE_TRIAL_MONTH_TO_MONTH"},{"name":"PREPAY_MONTHLY_COMMITMENT"},{"name":"PREPAY"},{"name":"DEV_ORG_MONTH_TO_MONTH"},{"name":"DEV_ORG_PREPAY_MONTHLY_COMMITMENT"},{"name":"DEV_ORG_PREPAY"}]},"rampPeriodStartDate":{"type":"string","format":"date-time","description":"Date-time the ramp period starts. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"rampPeriodEndDate":{"type":"string","format":"date-time","description":"Date-time the ramp period ends. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"billingPeriodStartDate":{"type":"string","format":"date-time","description":"Date-time the billing period started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"billingPeriodEndDate":{"type":"string","format":"date-time","description":"Date-time the billing period ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"usages":{"type":"array","description":"Usages for the specified period.","items":{"$ref":"#/definitions/SubscriptionOverviewUsage"}},"contractAmendmentDate":{"type":"string","format":"date-time","description":"Date-time the contract was last amended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"contractEffectiveDate":{"type":"string","format":"date-time","description":"Date-time the contract became effective. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"contractEndDate":{"type":"string","format":"date-time","description":"Date-time the contract ends. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"minimumMonthlyAmount":{"type":"string","description":"Minimum amount that will be charged for the month"},"inRampPeriod":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateCoachingAppointmentRequest":{"type":"object","required":["attendeeIds","conversationIds","dateStart","description","documentIds","lengthInMinutes","name"],"properties":{"name":{"type":"string","description":"The name of coaching appointment."},"description":{"type":"string","description":"The description of coaching appointment."},"dateStart":{"type":"string","format":"date-time","description":"The date/time the coaching appointment starts. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"lengthInMinutes":{"type":"integer","format":"int32","description":"The duration of coaching appointment in minutes."},"facilitatorId":{"type":"string","description":"The facilitator ID of coaching appointment."},"attendeeIds":{"type":"array","description":"IDs of attendees in the coaching appointment.","uniqueItems":true,"items":{"type":"string"}},"conversationIds":{"type":"array","description":"IDs of conversations associated with this coaching appointment.","uniqueItems":true,"items":{"type":"string"}},"documentIds":{"type":"array","description":"IDs of documents associated with this coaching appointment.","uniqueItems":true,"items":{"type":"string"}}},"description":"Create coaching appointment request"},"AsyncIntradayResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"],"x-genesys-enum-members":[{"name":"Processing"},{"name":"Complete"},{"name":"Canceled"},{"name":"Error"}]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuIntradayResponse"}}},"BuIntradayDataGroup":{"type":"object","properties":{"mediaType":{"type":"string","description":"The media type associated with this intraday group","enum":["Voice","Chat","Email","Callback","Message"],"x-genesys-enum-members":[{"name":"Voice"},{"name":"Chat"},{"name":"Email"},{"name":"Callback"},{"name":"Message"}]},"forecastDataSummary":{"description":"Forecast data summary for this date range","$ref":"#/definitions/BuIntradayForecastData"},"forecastDataPerInterval":{"type":"array","description":"Forecast data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayForecastData"}},"scheduleDataSummary":{"description":"Schedule data summary for this date range","$ref":"#/definitions/BuIntradayScheduleData"},"scheduleDataPerInterval":{"type":"array","description":"Schedule data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayScheduleData"}},"performancePredictionDataSummary":{"description":"Performance prediction data summary for this date range","$ref":"#/definitions/IntradayPerformancePredictionData"},"performancePredictionDataPerInterval":{"type":"array","description":"Performance prediction data per interval for this date range","items":{"$ref":"#/definitions/IntradayPerformancePredictionData"}}}},"BuIntradayForecastData":{"type":"object","properties":{"offered":{"type":"number","format":"double","description":"The number of interactions routed into the queues in the selected planning groups for the given media type for an agent to answer"},"averageHandleTimeSeconds":{"type":"number","format":"double","description":"The average handle time in seconds an agent spent handling interactions"}}},"BuIntradayResponse":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start of the date range for which this data applies. This is also the start reference point for the intervals represented in the various arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endDate":{"type":"string","format":"date-time","description":"The end of the date range for which this data applies. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The aggregation period in minutes, which determines the interval duration of the returned data"},"noDataReason":{"type":"string","description":"If not null, the reason there was no data for the request","enum":["NoPublishedSchedule","NoSourceForecast"],"x-genesys-enum-members":[{"name":"NoPublishedSchedule"},{"name":"NoSourceForecast"}]},"categories":{"type":"array","description":"The categories to which this data corresponds","items":{"type":"string","enum":["ForecastData","ScheduleData","PerformancePredictionData"],"x-genesys-enum-members":[{"name":"ForecastData"},{"name":"ScheduleData"},{"name":"PerformancePredictionData"}]}},"shortTermForecast":{"description":"Short term forecast reference","$ref":"#/definitions/BuShortTermForecastReference"},"schedule":{"description":"Schedule reference","$ref":"#/definitions/BuScheduleReference"},"intradayDataGroupings":{"type":"array","description":"Intraday data grouped by a single media type and set of planning group IDs","items":{"$ref":"#/definitions/BuIntradayDataGroup"}}}},"BuIntradayScheduleData":{"type":"object","properties":{"onQueueTimeSeconds":{"type":"integer","format":"int64","description":"The total on-queue time in seconds for all agents in this group"}}},"BuShortTermForecastReference":{"type":"object","required":["weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"description":{"type":"string","description":"The description of the short term forecast","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"A pointer to a short term forecast"},"IntradayPerformancePredictionData":{"type":"object","properties":{"serviceLevelPercent":{"type":"number","format":"double","description":"Percentage of interactions that meets service level target as defined in the matching service goal templates"},"averageSpeedOfAnswerSeconds":{"type":"number","format":"double","description":"Predicted average time in seconds it takes to answer an interaction once the interaction becomes available to be routed"},"occupancyPercent":{"type":"number","format":"double","description":"Percentage of on-queue time for all agents in this group that are occupied handling interactions"}}},"IntradayPlanningGroupRequest":{"type":"object","required":["businessUnitDate","categories"],"properties":{"businessUnitDate":{"type":"string","format":"date","description":"Requested date in yyyy-MM-dd format. 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See section 3.5.2 \"Modifying with PATCH\" in RFC 7644 for details."},"Biography":{"type":"object","properties":{"biography":{"type":"string","description":"Personal detailed description"},"interests":{"type":"array","items":{"type":"string"}},"hobbies":{"type":"array","items":{"type":"string"}},"spouse":{"type":"string"}}},"Chat":{"type":"object","properties":{"jabberId":{"type":"string"}}},"Contact":{"type":"object","properties":{"address":{"type":"string","description":"Email address or phone number for this contact type"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"mediaType":{"type":"string","enum":["PHONE","EMAIL","SMS"],"x-genesys-enum-members":[{"name":"PHONE"},{"name":"EMAIL"},{"name":"SMS"}]},"type":{"type":"string","enum":["PRIMARY","WORK","WORK2","WORK3","WORK4","HOME","MOBILE","MAIN"],"x-genesys-enum-members":[{"name":"PRIMARY"},{"name":"WORK"},{"name":"WORK2"},{"name":"WORK3"},{"name":"WORK4"},{"name":"HOME"},{"name":"MOBILE"},{"name":"MAIN"}]},"extension":{"type":"string","description":"Use internal extension instead of address. Mutually exclusive with the address field."}}},"ContactAddress":{"type":"object","properties":{"address1":{"type":"string"},"address2":{"type":"string"},"city":{"type":"string"},"state":{"type":"string"},"postalCode":{"type":"string"},"countryCode":{"type":"string"}}},"DataSchema":{"type":"object","required":["jsonSchema","version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"The schema's version, a positive integer. Required for updates."},"appliesTo":{"type":"array","description":"One of \"CONTACT\" or \"EXTERNAL_ORGANIZATION\". 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Example: a CRM like SALESFORCE.","enum":["SALESFORCE"]},"url":{"type":"string","description":"An URL that links to the source record that contributed data to the associated entity."}},"description":"Describes a link to a record in an external system that contributed data to a Relate record"},"ExternalOrganization":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string","description":"The name of the company."},"companyType":{"type":"string"},"industry":{"type":"string"},"primaryContactId":{"type":"string"},"address":{"$ref":"#/definitions/ContactAddress"},"phoneNumber":{"$ref":"#/definitions/PhoneNumber"},"faxNumber":{"$ref":"#/definitions/PhoneNumber"},"employeeCount":{"type":"integer","format":"int64"},"revenue":{"type":"integer","format":"int64"},"tags":{"type":"array","items":{"type":"string"}},"websites":{"type":"array","items":{"type":"string"}},"tickers":{"type":"array","items":{"$ref":"#/definitions/Ticker"}},"twitterId":{"$ref":"#/definitions/TwitterId"},"externalSystemUrl":{"type":"string","description":"A string that identifies an external system-of-record resource that may have more detailed information on the organization. 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Read-only, and only populated when requested via expand param.","readOnly":true,"items":{"$ref":"#/definitions/ExternalDataSource"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Geolocation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"A string used to describe the type of client the geolocation is being updated from e.g. ios, android, web, etc."},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this geolocation client as the primary on a PATCH"},"latitude":{"type":"number","format":"double"},"longitude":{"type":"number","format":"double"},"country":{"type":"string"},"region":{"type":"string"},"city":{"type":"string"},"locations":{"type":"array","items":{"$ref":"#/definitions/LocationDefinition"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Group":{"type":"object","required":["name","rulesVisible","type","visibility"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The group name."},"description":{"type":"string"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date/time. Date time is represented as an ISO-8601 string. 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Only used when floorplanImage is set","additionalProperties":{"type":"number","format":"double"}},"notes":{"type":"string","description":"Optional description on the users location"},"locationDefinition":{"$ref":"#/definitions/LocationDefinition"}}},"LocationAddress":{"type":"object","properties":{"city":{"type":"string"},"country":{"type":"string"},"countryName":{"type":"string"},"state":{"type":"string"},"street1":{"type":"string"},"street2":{"type":"string"},"zipcode":{"type":"string"}}},"LocationAddressVerificationDetails":{"type":"object","properties":{"status":{"type":"string","description":"Status of address verification process","enum":["Pending","InProgress","Retry","Complete","Failed"],"x-genesys-enum-members":[{"name":"Pending"},{"name":"InProgress"},{"name":"Retry"},{"name":"Complete"},{"name":"Failed"}]},"dateFinished":{"type":"string","format":"date-time","description":"Finished time of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateStarted":{"type":"string","format":"date-time","description":"Time started of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"service":{"type":"string","example":"smartystreets-us","description":"Third party service used for address verification"}}},"LocationDefinition":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"contactUser":{"description":"Site contact for the location entity","$ref":"#/definitions/AddressableEntityRef"},"emergencyNumber":{"description":"Emergency number for the location entity","$ref":"#/definitions/LocationEmergencyNumber"},"address":{"$ref":"#/definitions/LocationAddress"},"state":{"type":"string","description":"Current state of the location entity","enum":["active","deleted"]},"notes":{"type":"string","description":"Notes for the location entity"},"version":{"type":"integer","format":"int32","description":"Current version of the location entity, value to be supplied should be retrieved by a GET or on create/update response"},"path":{"type":"array","description":"A list of ancestor IDs in order","readOnly":true,"items":{"type":"string"}},"profileImage":{"type":"array","description":"Profile image of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"floorplanImage":{"type":"array","description":"Floorplan images of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"addressVerificationDetails":{"description":"Address verification information, retrieve dwith the ?expand=addressVerificationDetails query parameter","readOnly":true,"$ref":"#/definitions/LocationAddressVerificationDetails"},"addressVerified":{"type":"boolean","description":"Boolean field which states if the address has been verified as an actual address","readOnly":true},"addressStored":{"type":"boolean","description":"Boolean field which states if the address has been stored for E911","readOnly":true},"images":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LocationEmergencyNumber":{"type":"object","properties":{"e164":{"type":"string"},"number":{"type":"string"},"type":{"type":"string","description":"The type of emergency number.","enum":["default","elin"]}}},"LocationImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"MediaSummary":{"type":"object","properties":{"contactCenter":{"$ref":"#/definitions/MediaSummaryDetail"},"enterprise":{"$ref":"#/definitions/MediaSummaryDetail"}}},"MediaSummaryDetail":{"type":"object","properties":{"active":{"type":"integer","format":"int32"},"acw":{"type":"integer","format":"int32"}}},"OAuthLastTokenIssued":{"type":"object","properties":{"dateIssued":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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Examples are active, inactive, deleted.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"defaultSiteId":{"type":"string"},"supportURI":{"type":"string","description":"Email address where support tickets are sent to."},"voicemailEnabled":{"type":"boolean"},"productPlatform":{"type":"string","description":"Organizations Originating Platform.","readOnly":true,"enum":["PureCloud","PureEngage","PureEngageCloud","PureConnect","PureConnectCloud","Unknown"],"x-genesys-enum-members":[{"name":"PureCloud"},{"name":"PureEngage"},{"name":"PureEngageCloud"},{"name":"PureConnect"},{"name":"PureConnectCloud"},{"name":"Unknown"}]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"features":{"type":"object","description":"The state of features available for the organization.","readOnly":true,"additionalProperties":{"type":"boolean"}}}},"OutOfOffice":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"startDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"active":{"type":"boolean"},"indefinite":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PhoneNumber":{"type":"object","properties":{"display":{"type":"string"},"extension":{"type":"integer","format":"int64"},"acceptsSMS":{"type":"boolean"},"userInput":{"type":"string"},"e164":{"type":"string"},"countryCode":{"type":"string"}}},"PresenceDefinition":{"type":"object","properties":{"id":{"type":"string","description":"description"},"systemPresence":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Relationship":{"type":"object","required":["externalOrganization","relationship","user"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"description":"The user associated with the external organization","$ref":"#/definitions/User"},"externalOrganization":{"description":"The external organization this relationship is attached to","$ref":"#/definitions/ExternalOrganization"},"relationship":{"type":"string","description":"The relationship or role of the user to this external organization.Examples: Account Manager, Sales Engineer, Implementation Consultant"},"externalDataSources":{"type":"array","description":"Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record. Read-only, and only populated when requested via expand param.","readOnly":true,"items":{"$ref":"#/definitions/ExternalDataSource"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResourceConditionNode":{"type":"object","properties":{"variableName":{"type":"string"},"conjunction":{"type":"string","enum":["AND","OR"],"x-genesys-enum-members":[{"name":"AND"},{"name":"OR"}]},"operator":{"type":"string","enum":["EQ","IN","GE","GT","LE","LT"],"x-genesys-enum-members":[{"name":"EQ"},{"name":"IN"},{"name":"GE"},{"name":"GT"},{"name":"LE"},{"name":"LT"}]},"operands":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionValue"}},"terms":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionNode"}}}},"ResourceConditionValue":{"type":"object","properties":{"type":{"type":"string","enum":["SCALAR","VARIABLE","USER","QUEUE"],"x-genesys-enum-members":[{"name":"SCALAR"},{"name":"VARIABLE"},{"name":"USER"},{"name":"QUEUE"}]},"value":{"type":"string"}}},"ResourcePermissionPolicy":{"type":"object","properties":{"id":{"type":"string"},"domain":{"type":"string"},"entityName":{"type":"string"},"policyName":{"type":"string"},"policyDescription":{"type":"string"},"actionSetKey":{"type":"string"},"allowConditions":{"type":"boolean"},"resourceConditionNode":{"$ref":"#/definitions/ResourceConditionNode"},"namedResources":{"type":"array","items":{"type":"string"}},"resourceCondition":{"type":"string"},"actionSet":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"RoutingStatus":{"type":"object","properties":{"userId":{"type":"string","description":"The userId of the agent"},"status":{"type":"string","description":"Indicates the Routing State of the agent. A value of OFF_QUEUE will be returned if the specified user does not exist.","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"],"x-genesys-enum-members":[{"name":"OFF_QUEUE"},{"name":"IDLE"},{"name":"INTERACTING"},{"name":"NOT_RESPONDING"},{"name":"COMMUNICATING"}]},"startTime":{"type":"string","format":"date-time","description":"The timestamp when the agent went into this state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"Team":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The team name"},"description":{"type":"string","description":"Team information."},"dateModified":{"type":"string","format":"date-time","description":"Last modified datetime. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members in a team","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Ticker":{"type":"object","required":["exchange","symbol"],"properties":{"symbol":{"type":"string","description":"The ticker symbol for this organization. Example: ININ, AAPL, MSFT, etc."},"exchange":{"type":"string","description":"The exchange for this ticker symbol. Examples: NYSE, FTSE, NASDAQ, etc."}}},"TrusteeAuthorization":{"type":"object","properties":{"permissions":{"type":"array","description":"Permissions that the trustee user has in the trustor organization","readOnly":true,"items":{"type":"string"}}}},"Trustor":{"type":"object","required":["enabled"],"properties":{"id":{"type":"string","description":"Organization Id for this trust.","readOnly":true},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"dateCreated":{"type":"string","format":"date-time","description":"Date Trust was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"createdBy":{"description":"User that created trust.","readOnly":true,"$ref":"#/definitions/OrgUser"},"organization":{"description":"Organization associated with this trust.","readOnly":true,"$ref":"#/definitions/Organization"},"authorization":{"description":"Authorization for the trustee user has in this trustor organization","readOnly":true,"$ref":"#/definitions/TrusteeAuthorization"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TwitterId":{"type":"object","properties":{"id":{"type":"string","description":"twitter user.id_str"},"name":{"type":"string","description":"twitter user.name"},"screenName":{"type":"string","description":"twitter user.screen_name"},"verified":{"type":"boolean","description":"whether this data has been verified using the twitter API","readOnly":true},"profileUrl":{"type":"string","description":"url of user's twitter profile","readOnly":true}},"description":"User information for a twitter account"},"User":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserAuthorization":{"type":"object","properties":{"roles":{"type":"array","items":{"$ref":"#/definitions/DomainRole"}},"unusedRoles":{"type":"array","description":"A collection of the roles the user is not using","readOnly":true,"items":{"$ref":"#/definitions/DomainRole"}},"permissions":{"type":"array","description":"A collection of the permissions granted by all assigned roles","readOnly":true,"items":{"type":"string"}},"permissionPolicies":{"type":"array","description":"The policies configured for assigned permissions.","readOnly":true,"items":{"$ref":"#/definitions/ResourcePermissionPolicy"}}}},"UserConversationSummary":{"type":"object","properties":{"userId":{"type":"string"},"call":{"$ref":"#/definitions/MediaSummary"},"callback":{"$ref":"#/definitions/MediaSummary"},"email":{"$ref":"#/definitions/MediaSummary"},"message":{"$ref":"#/definitions/MediaSummary"},"chat":{"$ref":"#/definitions/MediaSummary"},"socialExpression":{"$ref":"#/definitions/MediaSummary"},"video":{"$ref":"#/definitions/MediaSummary"}}},"UserImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"UserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"source":{"type":"string","description":"Represents the source where the Presence was set. Some examples are: PURECLOUD, LYNC, OUTLOOK, etc."},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this presence source as the primary on a PATCH"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserRoutingLanguage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular language. It is used when a queue is set to \"Best available language\" mode to allow acd interactions to target agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing langauge.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"languageUri":{"type":"string","format":"uri","description":"URI to the organization language used by this user langauge.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization langauge assigned to a user. When assigning to a user specify the organization language id as the id."},"UserRoutingSkill":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular skill. It is used when a queue is set to \"Best available skills\" mode to allow acd interactions to target agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing skill.","enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"skillUri":{"type":"string","format":"uri","description":"URI to the organization skill used by this user skill.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id."},"UserStation":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this station","readOnly":true},"name":{"type":"string"},"type":{"type":"string"},"associatedUser":{"$ref":"#/definitions/User"},"associatedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"defaultUser":{"$ref":"#/definitions/User"},"providerInfo":{"type":"object","description":"Provider-specific info for this station, e.g. { \"edgeGroupId\": \"ffe7b15c-a9cc-4f4c-88f5-781327819a49\" }","additionalProperties":{"type":"string"}}}},"UserStations":{"type":"object","properties":{"associatedStation":{"description":"Current associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"},"effectiveStation":{"description":"The station where the user can be reached based on their default and associated station.","readOnly":true,"$ref":"#/definitions/UserStation"},"defaultStation":{"description":"Default station to be used if not associated with a station.","readOnly":true,"$ref":"#/definitions/UserStation"},"lastAssociatedStation":{"description":"Last associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"}}},"Actions":{"type":"object","properties":{"skillsToRemove":{"type":"array","uniqueItems":true,"items":{"$ref":"#/definitions/SkillsToRemove"}}}},"AcwSettings":{"type":"object","properties":{"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["MANDATORY","OPTIONAL","MANDATORY_TIMEOUT","MANDATORY_FORCED_TIMEOUT"],"x-genesys-enum-members":[{"name":"MANDATORY"},{"name":"OPTIONAL"},{"name":"MANDATORY_TIMEOUT"},{"name":"MANDATORY_FORCED_TIMEOUT"}]},"timeoutMs":{"type":"integer","format":"int32","description":"The amount of time the agent can stay in ACW (Min: 1 sec, Max: 1 day). Can only be used when ACW is MANDATORY_TIMEOUT or MANDATORY_FORCED_TIMEOUT."}}},"Address":{"type":"object","properties":{"name":{"type":"string","description":"This will be nameRaw if present, or a locality lookup of the address field otherwise."},"nameRaw":{"type":"string","description":"The name as close to the bits on the wire as possible."},"addressNormalized":{"type":"string","description":"The normalized address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."},"addressRaw":{"type":"string","description":"The address as close to the bits on the wire as possible."},"addressDisplayable":{"type":"string","description":"The displayable address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."}}},"AnswerOption":{"type":"object","properties":{"id":{"type":"string"},"text":{"type":"string"},"value":{"type":"integer","format":"int32"}}},"Attachment":{"type":"object","properties":{"attachmentId":{"type":"string","description":"The unique identifier for the attachment."},"name":{"type":"string","description":"The name of the attachment."},"contentUri":{"type":"string","description":"The content uri of the attachment. If set, this is commonly a public api download location."},"contentType":{"type":"string","description":"The type of file the attachment is."},"contentLength":{"type":"integer","format":"int32","description":"The length of the attachment file."},"inlineImage":{"type":"boolean","description":"Whether or not the attachment was attached inline.,"}}},"Bullseye":{"type":"object","properties":{"rings":{"type":"array","items":{"$ref":"#/definitions/Ring"}}}},"Calibration":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"calibrator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"conversation":{"$ref":"#/definitions/Conversation"},"evaluationForm":{"$ref":"#/definitions/EvaluationForm"},"contextId":{"type":"string"},"averageScore":{"type":"integer","format":"int32"},"highScore":{"type":"integer","format":"int32"},"lowScore":{"type":"integer","format":"int32"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"evaluators":{"type":"array","items":{"$ref":"#/definitions/User"}},"scoringIndex":{"$ref":"#/definitions/Evaluation"},"expertEvaluator":{"$ref":"#/definitions/User"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Call":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Callback":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Cobrowsesession":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock (milliseconds since 1970-01-01 00:00:00 UTC). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the co-browse session."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Conversation":{"type":"object","required":["participants","startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"address":{"type":"string","description":"The address of the conversation as seen from an external participant. For phone calls this will be the DNIS for inbound calls and the ANI for outbound calls. For other media types this will be the address of the destination participant for inbound and the address of the initiating participant for outbound."},"participants":{"type":"array","description":"The list of all participants in the conversation.","items":{"$ref":"#/definitions/Participant"}},"conversationIds":{"type":"array","description":"A list of conversations to merge into this conversation to create a conference. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"ConversationDivisionMembership":{"type":"object","properties":{"division":{"description":"A division the conversation belongs to.","$ref":"#/definitions/DomainEntityRef"},"entities":{"type":"array","description":"The entities on the conversation within the division. These are the users, queues, work flows, etc. that can be on conversations and and be assigned to different divisions.","items":{"$ref":"#/definitions/DomainEntityRef"}}}},"ConversationRoutingData":{"type":"object","properties":{"queue":{"description":"The queue to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"language":{"description":"The language to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"priority":{"type":"integer","format":"int32","description":"The priority of the conversation to use for routing decisions"},"skills":{"type":"array","description":"The skills to use for routing decisions","items":{"$ref":"#/definitions/AddressableEntityRef"}},"scoredAgents":{"type":"array","description":"A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents","items":{"$ref":"#/definitions/ScoredAgent"}}}},"Detail":{"type":"object","properties":{"errorCode":{"type":"string"},"fieldName":{"type":"string"},"entityId":{"type":"string"},"entityName":{"type":"string"}}},"DialerPreview":{"type":"object","properties":{"id":{"type":"string"},"contactId":{"type":"string","description":"The contact associated with this preview data pop"},"contactListId":{"type":"string","description":"The contactList associated with this preview data pop."},"campaignId":{"type":"string","description":"The campaignId associated with this preview data pop."},"phoneNumberColumns":{"type":"array","description":"The phone number columns associated with this campaign","items":{"$ref":"#/definitions/PhoneNumberColumn"}}}},"DisconnectReason":{"type":"object","properties":{"type":{"type":"string","description":"Disconnect reason protocol type.","enum":["q850","sip"],"x-genesys-enum-members":[{"name":"q850"},{"name":"sip"}]},"code":{"type":"integer","format":"int32","description":"Protocol specific reason code. See the Q.850 and SIP specs."},"phrase":{"type":"string","description":"Human readable English description of the disconnect reason."}}},"DomainEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainEntity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEntityListingEvaluationForm":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluationForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEntityListingSurveyForm":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SurveyForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Email":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected","none","transmitting"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"connected"},{"name":"disconnected"},{"name":"none"},{"name":"transmitting"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"subject":{"type":"string","description":"The subject for the initial email that started this conversation."},"messagesSent":{"type":"integer","format":"int32","description":"The number of email messages sent by this participant."},"segments":{"type":"array","description":"The time line of the participant's email, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the email","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the email was placed on hold in the cloud clock if the email is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"EmailAddress":{"type":"object","properties":{"email":{"type":"string"},"name":{"type":"string"}}},"ErrorBody":{"type":"object","properties":{"message":{"type":"string"},"code":{"type":"string"},"status":{"type":"integer","format":"int32"},"entityId":{"type":"string"},"entityName":{"type":"string"},"messageWithParams":{"type":"string"},"messageParams":{"type":"object","additionalProperties":{"type":"string"}},"contextId":{"type":"string"},"details":{"type":"array","items":{"$ref":"#/definitions/Detail"}},"errors":{"type":"array","items":{"$ref":"#/definitions/ErrorBody"}}}},"ErrorInfo":{"type":"object","properties":{"message":{"type":"string"},"code":{"type":"string"}}},"Evaluation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"$ref":"#/definitions/Conversation"},"evaluationForm":{"description":"Evaluation form used for evaluation.","$ref":"#/definitions/EvaluationForm"},"evaluator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"calibration":{"$ref":"#/definitions/Calibration"},"status":{"type":"string","enum":["PENDING","INPROGRESS","FINISHED"],"x-genesys-enum-members":[{"name":"PENDING"},{"name":"INPROGRESS"},{"name":"FINISHED"}]},"answers":{"$ref":"#/definitions/EvaluationScoringSet"},"agentHasRead":{"type":"boolean"},"releaseDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"neverRelease":{"type":"boolean","description":"Signifies if the evaluation is never to be released. This cannot be set true if release date is also set."},"resourceId":{"type":"string","description":"Only used for email evaluations. Will be null for all other evaluations."},"resourceType":{"type":"string","description":"The type of resource. Only used for email evaluations. Will be null for evaluations on all other resources.","enum":["EMAIL"],"x-genesys-enum-members":[{"name":"EMAIL"}]},"redacted":{"type":"boolean","description":"Is only true when the user making the request does not have sufficient permissions to see evaluation"},"isScoringIndex":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationForm":{"type":"object","required":["name","questionGroups"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The evaluation form name"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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Only used by Multiple Choice type 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fax direction, either \"send\" or \"receive\"."},"expectedPages":{"type":"integer","format":"int64","description":"Total number of expected pages, if known."},"activePage":{"type":"integer","format":"int64","description":"Active page of the transmission."},"linesTransmitted":{"type":"integer","format":"int64","description":"Number of lines that have completed transmission."},"bytesTransmitted":{"type":"integer","format":"int64","description":"Number of bytes that have competed transmission."},"baudRate":{"type":"integer","format":"int64","description":"Current signaling rate of transmission, baud rate."},"pageErrors":{"type":"integer","format":"int64","description":"Number of page errors."},"lineErrors":{"type":"integer","format":"int64","description":"Number of line errors."}}},"FlowDiagnosticInfo":{"type":"object","properties":{"lastActionId":{"type":"integer","format":"int32","description":"The step number of the survey invite flow where the error 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Note that a customer entity can have multiple customerIds based on the stitching process. Depending on the context within the PureCloud conversation, this may or may not be mutable."},"idType":{"type":"string","description":"The type of the customerId within the Journey System (e.g. cookie)."}}},"JourneyCustomerSession":{"type":"object","required":["id","type"],"properties":{"id":{"type":"string","description":"An ID of a Customer/User's session within the Journey System at a point-in-time"},"type":{"type":"string","description":"The type of the Customer/User's session within the Journey System (e.g. web, app)"}}},"MediaSetting":{"type":"object","properties":{"alertingTimeoutSeconds":{"type":"integer","format":"int32"},"serviceLevel":{"$ref":"#/definitions/ServiceLevel"}}},"Message":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"connected"},{"name":"disconnected"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"segments":{"type":"array","description":"The time line of the participant's message, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the message.","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this message."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the message."},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["sms","twitter","facebook","line","whatsapp","telegram","kakao"],"x-genesys-enum-members":[{"name":"sms"},{"name":"twitter"},{"name":"facebook"},{"name":"line"},{"name":"whatsapp"},{"name":"telegram"},{"name":"kakao"}]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"toAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/MessageDetails"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"MessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the message media."},"messageURI":{"type":"string","format":"uri","description":"A URI for this message entity."},"messageStatus":{"type":"string","description":"Indicates the delivery status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read"],"x-genesys-enum-members":[{"name":"queued"},{"name":"sent"},{"name":"failed"},{"name":"received"},{"name":"delivery-success"},{"name":"delivery-failed"},{"name":"read"}]},"messageSegmentCount":{"type":"integer","format":"int32","description":"The message segment count, greater than 1 if the message content was split into multiple parts for this message type, e.g. SMS character limits."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"media":{"type":"array","description":"The media (images, files, etc) associated with this message, if any","items":{"$ref":"#/definitions/MessageMedia"}},"stickers":{"type":"array","description":"One or more stickers associated with this message, if any","items":{"$ref":"#/definitions/MessageSticker"}}}},"MessageMedia":{"type":"object","properties":{"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The optional internet media type of the the media object. If null then the media type should be dictated by the url"},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"name":{"type":"string","description":"The optional name of the the media object."},"id":{"type":"string","description":"The optional id of the the media object."}}},"MessageSticker":{"type":"object","properties":{"url":{"type":"string","description":"The location of the sticker, useful for retrieving it"},"id":{"type":"string","description":"The unique id of the the sticker object."}}},"Page":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"versionId":{"type":"string"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"rootContainer":{"type":"object","additionalProperties":{"type":"object"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Participant":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","timeout","forcedTimeout"],"x-genesys-enum-members":[{"name":"mandatory"},{"name":"optional"},{"name":"timeout"},{"name":"forcedTimeout"}]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/Call"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/Callback"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"],"x-genesys-enum-members":[{"name":"requested"},{"name":"active"},{"name":"paused"},{"name":"stopped"},{"name":"error"},{"name":"timeout"}]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"PhoneNumberColumn":{"type":"object","properties":{"columnName":{"type":"string"},"type":{"type":"string"}}},"Queue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the queue."},"createdBy":{"type":"string","description":"The ID of the user that created the queue."},"memberCount":{"type":"integer","format":"int32","description":"The number of users in the queue.","readOnly":true},"mediaSettings":{"type":"object","description":"The media settings for the queue. Valid key values: CALL, CALLBACK, CHAT, EMAIL, MESSAGE, SOCIAL_EXPRESSION, VIDEO_COMM","additionalProperties":{"$ref":"#/definitions/MediaSetting"}},"routingRules":{"type":"array","description":"The routing rules for the queue, used for routing to known or preferred agents.","items":{"$ref":"#/definitions/RoutingRule"}},"bullseye":{"description":"The bulls-eye settings for the queue.","$ref":"#/definitions/Bullseye"},"acwSettings":{"description":"The ACW settings for the queue.","$ref":"#/definitions/AcwSettings"},"skillEvaluationMethod":{"type":"string","description":"The skill evaluation method to use when routing conversations.","enum":["NONE","BEST","ALL"],"x-genesys-enum-members":[{"name":"NONE"},{"name":"BEST"},{"name":"ALL"}]},"queueFlow":{"description":"The in-queue flow to use for conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"whisperPrompt":{"description":"The prompt used for whisper on the queue, if configured.","$ref":"#/definitions/DomainEntityRef"},"autoAnswerOnly":{"type":"boolean","description":"Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered."},"callingPartyName":{"type":"string","description":"The name to use for caller identification for outbound calls from this queue."},"callingPartyNumber":{"type":"string","description":"The phone number to use for caller identification for outbound calls from this queue."},"defaultScripts":{"type":"object","description":"The default script Ids for the communication types.","additionalProperties":{"$ref":"#/definitions/Script"}},"outboundMessagingAddresses":{"description":"The messaging addresses for the queue.","$ref":"#/definitions/QueueMessagingAddresses"},"outboundEmailAddress":{"$ref":"#/definitions/QueueEmailAddress"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"QueueEmailAddress":{"type":"object","properties":{"domain":{"$ref":"#/definitions/DomainEntityRef"},"route":{"$ref":"#/definitions/InboundRoute"}}},"QueueMessagingAddresses":{"type":"object","properties":{"smsAddress":{"$ref":"#/definitions/DomainEntityRef"}}},"QueueReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Ring":{"type":"object","properties":{"expansionCriteria":{"type":"array","items":{"$ref":"#/definitions/ExpansionCriterium"}},"actions":{"$ref":"#/definitions/Actions"}}},"RoutingRule":{"type":"object","properties":{"operator":{"type":"string","description":"matching operator. MEETS_THRESHOLD matches any agent with a score at or above the rule's threshold. ANY matches all specified agents, regardless of score.","enum":["MEETS_THRESHOLD","ANY"],"x-genesys-enum-members":[{"name":"MEETS_THRESHOLD"},{"name":"ANY"}]},"threshold":{"type":"integer","format":"int32","description":"threshold required for routing attempt (generally an agent score). may be null for operator ANY."},"waitSeconds":{"type":"number","format":"double","description":"seconds to wait in this rule before moving to the next"}}},"ScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/AddressableEntityRef"},"score":{"type":"integer","format":"int32","description":"Agent's score for the current conversation, from 0 - 100, higher being better"}}},"Screenshare":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"sharing":{"type":"boolean","description":"Indicates whether this participant is sharing their screen."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the screen share."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Script":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"versionId":{"type":"string"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"publishedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"versionDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startPageId":{"type":"string"},"startPageName":{"type":"string"},"features":{"type":"object"},"variables":{"type":"object"},"customActions":{"type":"object"},"pages":{"type":"array","items":{"$ref":"#/definitions/Page"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Segment":{"type":"object","required":["endTime","startTime"],"properties":{"startTime":{"type":"string","format":"date-time","description":"The timestamp when this segment began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"type":{"type":"string","description":"The activity taking place for the participant in the segment."},"howEnded":{"type":"string","description":"A description of the event that ended the segment."},"disconnectType":{"type":"string","description":"A description of the event that disconnected the segment"}}},"ServiceLevel":{"type":"object","properties":{"percentage":{"type":"number","format":"double"},"durationMs":{"type":"integer","format":"int64"}}},"SkillsToRemove":{"type":"object","properties":{"name":{"type":"string"},"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"SocialExpression":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"socialMediaId":{"type":"string","description":"A globally unique identifier for the social media."},"socialMediaHub":{"type":"string","description":"The social network of the communication"},"socialUserName":{"type":"string","description":"The user name for the communication."},"previewText":{"type":"string","description":"The text preview of the communication contents"},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the social expression."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"Survey":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"$ref":"#/definitions/Conversation"},"surveyForm":{"description":"Survey form used for this survey.","$ref":"#/definitions/SurveyForm"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"status":{"type":"string","enum":["Pending","Sent","InProgress","Finished","OptOut","Error","Expired"],"x-genesys-enum-members":[{"name":"Pending"},{"name":"Sent"},{"name":"InProgress"},{"name":"Finished"},{"name":"OptOut"},{"name":"Error"},{"name":"Expired"}]},"queue":{"$ref":"#/definitions/QueueReference"},"answers":{"$ref":"#/definitions/SurveyScoringSet"},"completedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"surveyErrorDetails":{"description":"Additional information about what happened when the survey is in Error status.","$ref":"#/definitions/SurveyErrorDetails"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyErrorDetails":{"type":"object","properties":{"flowDiagnosticInfo":{"description":"Additional information about any errors that occurred in the survey invite flow.","$ref":"#/definitions/FlowDiagnosticInfo"},"surveyErrorReason":{"type":"string","description":"An error code indicating the reason for the survey failure."}}},"SurveyForm":{"type":"object","required":["contextId","language","name","questionGroups"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The survey form name"},"modifiedDate":{"type":"string","format":"date-time","description":"Last modified date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"published":{"type":"boolean","description":"Is this form published","readOnly":true},"disabled":{"type":"boolean","description":"Is this form disabled"},"contextId":{"type":"string","description":"Unique Id for all versions of this form","readOnly":true},"language":{"type":"string","description":"Language for survey viewer localization. Currently localized languages: da, de, en-US, es, fi, fr, it, ja, ko, nl, no, pl, pt-BR, sv, th, tr, zh-CH, zh-TW"},"headerImageId":{"type":"string","description":"Id of the header image appearing at the top of the form."},"headerImageUrl":{"type":"string","description":"Temporary URL for accessing header image","readOnly":true},"header":{"type":"string","description":"Markdown text for the top of the form."},"footer":{"type":"string","description":"Markdown text for the bottom of the form."},"questionGroups":{"type":"array","description":"A list of question groups","items":{"$ref":"#/definitions/SurveyQuestionGroup"}},"publishedVersions":{"description":"List of published version of this form","readOnly":true,"$ref":"#/definitions/DomainEntityListingSurveyForm"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyQuestion":{"type":"object","properties":{"id":{"type":"string"},"text":{"type":"string"},"helpText":{"type":"string"},"type":{"type":"string","enum":["multipleChoiceQuestion","freeTextQuestion","npsQuestion","readOnlyTextBlockQuestion"],"x-genesys-enum-members":[{"name":"multipleChoiceQuestion"},{"name":"freeTextQuestion"},{"name":"npsQuestion"},{"name":"readOnlyTextBlockQuestion"}]},"naEnabled":{"type":"boolean"},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"},"answerOptions":{"type":"array","description":"Options from which to choose an answer for this question. Only used by Multiple Choice type questions.","items":{"$ref":"#/definitions/AnswerOption"}},"maxResponseCharacters":{"type":"integer","format":"int32","description":"How many characters are allowed in the text response to this question. Used by NPS and Free Text question types."},"explanationPrompt":{"type":"string","description":"Prompt for details explaining the chosen NPS score. Used by NPS questions."}}},"SurveyQuestionGroup":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"type":{"type":"string"},"naEnabled":{"type":"boolean"},"questions":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestion"}},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"}}},"SurveyQuestionGroupScore":{"type":"object","properties":{"questionGroupId":{"type":"string"},"totalScore":{"type":"number","format":"float"},"maxTotalScore":{"type":"number","format":"float"},"markedNA":{"type":"boolean"},"questionScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionScore"}}}},"SurveyQuestionScore":{"type":"object","properties":{"questionId":{"type":"string"},"answerId":{"type":"string"},"score":{"type":"integer","format":"int32"},"markedNA":{"type":"boolean"},"npsScore":{"type":"integer","format":"int32"},"npsTextAnswer":{"type":"string"},"freeTextAnswer":{"type":"string"}}},"SurveyScoringSet":{"type":"object","properties":{"totalScore":{"type":"number","format":"float"},"npsScore":{"type":"integer","format":"int32"},"questionGroupScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionGroupScore"}}}},"Video":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"audioMuted":{"type":"boolean","description":"Indicates whether this participant has muted their outgoing audio."},"videoMuted":{"type":"boolean","description":"Indicates whether this participant has muted/paused their outgoing video."},"sharingScreen":{"type":"boolean","description":"Indicates whether this participant is sharing their screen to the session."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"provider":{"type":"string","description":"The source provider for the video."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"msids":{"type":"array","description":"List of media stream ids","items":{"type":"string"}},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"VisibilityCondition":{"type":"object","properties":{"combiningOperation":{"type":"string","enum":["AND","OR"],"x-genesys-enum-members":[{"name":"AND"},{"name":"OR"}]},"predicates":{"type":"array","description":"A list of strings, each representing the location in the form of the Answer Option to depend on. In the format of \"/form/questionGroup/{questionGroupIndex}/question/{questionIndex}/answer/{answerIndex}\" or, to assume the current question group, \"../question/{questionIndex}/answer/{answerIndex}\". Note: Indexes are zero-based","items":{"type":"object"}}}},"Voicemail":{"type":"object","properties":{"id":{"type":"string","description":"The voicemail id"},"uploadStatus":{"type":"string","description":"current state of the voicemail upload","enum":["pending","complete","failed","timeout","none"],"x-genesys-enum-members":[{"name":"pending"},{"name":"complete"},{"name":"failed"},{"name":"timeout"},{"name":"none"}]}}},"Wrapup":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"name":{"type":"string","description":"The user configured wrap up code name."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The length of time in seconds that the agent spent doing after call work."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrapup was finished. 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This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"}},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"],"x-genesys-enum-members":[{"name":"AND"},{"name":"OR"},{"name":"NOT"}]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/LocationSearchCriteria"}},"type":{"type":"string","description":"Search Type","enum":["EXACT","STARTS_WITH","CONTAINS","REGEX","TERM","TERMS","REQUIRED_FIELDS","MATCH_ALL"],"x-genesys-enum-members":[{"name":"EXACT"},{"name":"STARTS_WITH"},{"name":"CONTAINS"},{"name":"REGEX"},{"name":"TERM"},{"name":"TERMS"},{"name":"REQUIRED_FIELDS"},{"name":"MATCH_ALL"}]}}},"LocationSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"],"x-genesys-enum-members":[{"name":"ASC"},{"name":"DESC"},{"name":"SCORE"}]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"expand":{"type":"array","description":"Provides more details about a specified resource","items":{"type":"string"}},"query":{"type":"array","items":{"$ref":"#/definitions/LocationSearchCriteria"}}}},"SearchSort":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"],"x-genesys-enum-members":[{"name":"ASC"},{"name":"DESC"},{"name":"SCORE"}]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"}}},"LocalEncryptionConfiguration":{"type":"object","required":["apiId","apiKey","url"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"url":{"type":"string","description":"The url for decryption. 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Can only be edited while the request is still pending"}}},"Channel":{"type":"object","properties":{"connectUri":{"type":"string","format":"uri"},"id":{"type":"string"},"expires":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"ChannelEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Channel"}}}},"ScheduleGroup":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. 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This could be text, a number, or a relative time. A value for relative time should follow the format PxxDTyyHzzM, where xx, yy, and zz specify the days, hours and minutes. For example, a value of P01DT08H30M corresponds to 1 day, 8 hours, and 30 minutes from now. To specify a time in the past, include a negative sign before each numeric value. For example, a value of P-01DT-08H-30M corresponds to 1 day, 8 hours, and 30 minutes in the past. You can also do things like P01DT00H-30M, which would correspond to 23 hours and 30 minutes from now (1 day - 30 minutes)."},"range":{"description":"A range of values. Required for operators BETWEEN and IN.","$ref":"#/definitions/ContactListFilterRange"},"inverted":{"type":"boolean","description":"Inverts the result of the predicate (i.e., if the predicate returns true, inverting it will return false)."}}},"ContactListFilterRange":{"type":"object","properties":{"min":{"type":"string","description":"The minimum value of the range. Required for the operator BETWEEN."},"max":{"type":"string","description":"The maximum value of the range. Required for the operator BETWEEN."},"minInclusive":{"type":"boolean","description":"Whether or not to include the minimum in the range."},"maxInclusive":{"type":"boolean","description":"Whether or not to include the maximum in the range."},"inSet":{"type":"array","description":"A set of values that the contact data should be in. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members.","readOnly":true},"state":{"type":"string","description":"Active, inactive, or deleted state.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"version":{"type":"integer","format":"int32","description":"Current version for this resource.","readOnly":true},"type":{"type":"string","description":"Type of group.","enum":["official","social"],"x-genesys-enum-members":[{"name":"official"},{"name":"social"}]},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"addresses":{"type":"array","items":{"$ref":"#/definitions/GroupContact"}},"rulesVisible":{"type":"boolean","description":"Are membership rules visible to the person requesting to view the group"},"visibility":{"type":"string","description":"Who can view this group","enum":["public","owners","members"]},"owners":{"type":"array","description":"Owners of the group","items":{"$ref":"#/definitions/User"}},"dateCreated":{"type":"string","format":"date-time","description":"The date on which the trusted group was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"createdBy":{"description":"The user that added trusted group.","readOnly":true,"$ref":"#/definitions/OrgUser"}}},"Action":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"integrationId":{"type":"string","description":"The ID of the integration for which this action is associated"},"category":{"type":"string","description":"Category of Action"},"contract":{"description":"Action contract","$ref":"#/definitions/ActionContract"},"version":{"type":"integer","format":"int32","description":"Version of this action"},"secure":{"type":"boolean","description":"Indication of whether or not the action is designed to accept sensitive data"},"config":{"description":"Configuration to support request and response processing","$ref":"#/definitions/ActionConfig"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActionConfig":{"type":"object","properties":{"request":{"description":"Configuration of outbound request.","$ref":"#/definitions/RequestConfig"},"response":{"description":"Configuration of response processing.","$ref":"#/definitions/ResponseConfig"}},"description":"Defines components of the Action Config."},"ActionContract":{"type":"object","properties":{"output":{"description":"The output to expect when executing this action.","$ref":"#/definitions/ActionOutput"},"input":{"description":"The input required when executing this action.","$ref":"#/definitions/ActionInput"}},"description":"This resource contains all of the schemas needed to define the inputs and outputs, of a single Action."},"ActionInput":{"type":"object","properties":{"inputSchema":{"description":"JSON Schema that defines the body of the request that the client (edge/architect/postman) is sending to the service, on the /execute path. If the 'flatten' query parameter is omitted or false, this field will be returned. Either inputSchema or inputSchemaFlattened will be returned, not both.","$ref":"#/definitions/JsonSchemaDocument"},"inputSchemaFlattened":{"description":"JSON Schema that defines the body of the request that the client (edge/architect/postman) is sending to the service, on the /execute path. The schema is transformed based on Architect's flattened format. If the 'flatten' query parameter is supplied as true, this field will be returned. Either inputSchema or inputSchemaFlattened will be returned, not both.","$ref":"#/definitions/JsonSchemaDocument"},"inputSchemaUri":{"type":"string","description":"The URI of the input schema"}},"description":"Input requirements of Action."},"ActionOutput":{"type":"object","properties":{"successSchema":{"description":"JSON schema that defines the transformed, successful result that will be sent back to the caller. If the 'flatten' query parameter is omitted or false, this field will be returned. Either successSchema or successSchemaFlattened will be returned, not both.","$ref":"#/definitions/JsonSchemaDocument"},"successSchemaUri":{"type":"string","description":"URI to retrieve success schema"},"errorSchema":{"description":"JSON schema that defines the body of response when request is not successful. If the 'flatten' query parameter is omitted or false, this field will be returned. Either errorSchema or errorSchemaFlattened will be returned, not both.","$ref":"#/definitions/JsonSchemaDocument"},"errorSchemaUri":{"type":"string","description":"URI to retrieve error schema"},"successSchemaFlattened":{"description":"JSON schema that defines the transformed, successful result that will be sent back to the caller. The schema is transformed based on Architect's flattened format. If the 'flatten' query parameter is supplied as true, this field will be returned. Either successSchema or successSchemaFlattened will be returned, not both.","$ref":"#/definitions/JsonSchemaDocument"},"errorSchemaFlattened":{"type":"object","description":"JSON schema that defines the body of response when request is not successful. The schema is transformed based on Architect's flattened format. If the 'flatten' query parameter is supplied as true, this field will be returned. Either errorSchema or errorSchemaFlattened will be returned, not both."}},"description":"Output definition of Action."},"RequestConfig":{"type":"object","properties":{"requestUrlTemplate":{"type":"string","description":"URL that may include placeholders for requests to 3rd party service"},"requestTemplate":{"type":"string","description":"Velocity template to define request body sent to 3rd party service."},"requestTemplateUri":{"type":"string","description":"URI to retrieve requestTemplate"},"requestType":{"type":"string","description":"HTTP method to use for request"},"headers":{"type":"object","description":"Headers to include in request in (Header Name, Value) pairs.","additionalProperties":{"type":"string"}}},"description":"Defines response components of the Action Request."},"ResponseConfig":{"type":"object","properties":{"translationMap":{"type":"object","description":"Map 'attribute name' and 'JSON path' pairs used to extract data from REST response.","additionalProperties":{"type":"string"}},"translationMapDefaults":{"type":"object","description":"Map 'attribute name' and 'default value' pairs used as fallback values if JSON path extraction fails for specified key.","additionalProperties":{"type":"string"}},"successTemplate":{"type":"string","description":"Velocity template to build response to return from Action."},"successTemplateUri":{"type":"string","description":"URI to retrieve success template."}},"description":"Defines response components of the Action Request."},"TestExecutionOperationResult":{"type":"object","properties":{"step":{"type":"integer","format":"int32","description":"The step number to indicate the order in which the operation was performed"},"name":{"type":"string","description":"Name of the operation performed"},"success":{"type":"boolean","description":"Indicated whether or not the operation was successful"},"result":{"type":"object","description":"The result of the operation"},"error":{"description":"Error that occurred during the operation","$ref":"#/definitions/ErrorBody"}}},"TestExecutionResult":{"type":"object","properties":{"operations":{"type":"array","description":"Execution operations performed as part of the test","items":{"$ref":"#/definitions/TestExecutionOperationResult"}},"error":{"description":"The final error encountered during the test that resulted in test failure","$ref":"#/definitions/ErrorBody"},"finalResult":{"type":"object","description":"The final result of the test. This is the response that would be returned during normal action execution"},"success":{"type":"boolean","description":"Indicates whether or not the test was a success"}}},"PublishDraftInput":{"type":"object","required":["version"],"properties":{"version":{"type":"integer","format":"int32","example":"If the current draft version is 2 and the current published version of Action is 33, then you would send 2 here. (Your draft will become published version 34)","description":"The current draft version."}},"description":"Draft to be published"},"DraftValidationResult":{"type":"object","properties":{"valid":{"type":"boolean","description":"Indicates if configuration is valid"},"errors":{"type":"array","description":"List of errors causing validation failure","items":{"$ref":"#/definitions/ErrorBody"}}},"description":"Validation results"},"ActionContractInput":{"type":"object","required":["input","output"],"properties":{"input":{"description":"Execution input contract","$ref":"#/definitions/PostInputContract"},"output":{"description":"Execution output contract","$ref":"#/definitions/PostOutputContract"}},"description":"Contract definition."},"PostInputContract":{"type":"object","required":["inputSchema"],"properties":{"inputSchema":{"description":"JSON Schema that defines the body of the request that the client (edge/architect/postman) is sending to the service, on the /execute path.","$ref":"#/definitions/JsonSchemaDocument"}},"description":"The schemas defining all of the expected requests/inputs."},"PostOutputContract":{"type":"object","required":["successSchema"],"properties":{"successSchema":{"description":"JSON schema that defines the transformed, successful result that will be sent back to the caller.","$ref":"#/definitions/JsonSchemaDocument"}},"description":"The schemas defining all of the expected responses/outputs."},"UpdateDraftInput":{"type":"object","required":["version"],"properties":{"category":{"type":"string","description":"Category of action"},"name":{"type":"string","description":"Name of action"},"config":{"description":"Configuration to support request and response processing","$ref":"#/definitions/ActionConfig"},"contract":{"description":"Action contract","$ref":"#/definitions/ActionContractInput"},"secure":{"type":"boolean","description":"Indication of whether or not the action is designed to accept sensitive data"},"version":{"type":"integer","format":"int32","description":"Version of current Draft"}},"description":"Definition of an Action Draft to be created or updated."},"GroupsSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/Group"}}}},"GroupSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"}},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"],"x-genesys-enum-members":[{"name":"AND"},{"name":"OR"},{"name":"NOT"}]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/GroupSearchCriteria"}},"type":{"type":"string","description":"Search Type","enum":["EXACT","STARTS_WITH","CONTAINS","REGEX","TERM","TERMS","REQUIRED_FIELDS","MATCH_ALL"],"x-genesys-enum-members":[{"name":"EXACT"},{"name":"STARTS_WITH"},{"name":"CONTAINS"},{"name":"REGEX"},{"name":"TERM"},{"name":"TERMS"},{"name":"REQUIRED_FIELDS"},{"name":"MATCH_ALL"}]}}},"GroupSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"],"x-genesys-enum-members":[{"name":"ASC"},{"name":"DESC"},{"name":"SCORE"}]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"query":{"type":"array","items":{"$ref":"#/definitions/GroupSearchCriteria"}}}},"ScorableSurvey":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"surveyForm":{"description":"Survey form used for this survey.","$ref":"#/definitions/SurveyForm"},"status":{"type":"string","enum":["Pending","Sent","InProgress","Finished","OptOut","Error","Expired"],"x-genesys-enum-members":[{"name":"Pending"},{"name":"Sent"},{"name":"InProgress"},{"name":"Finished"},{"name":"OptOut"},{"name":"Error"},{"name":"Expired"}]},"answers":{"$ref":"#/definitions/SurveyScoringSet"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recordingState":{"type":"string","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"}]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"muted":{"type":"boolean","description":"Value is true when the call is muted."},"confined":{"type":"boolean","description":"Value is true when the call is confined."},"recording":{"type":"boolean","description":"Value is true when the call is being recorded."},"recordingState":{"type":"string","description":"The state of the call recording.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/DomainEntityRef"},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"documentId":{"type":"string","description":"The ID of the Content Management document if the call is a fax."},"faxStatus":{"description":"Extra fax information if the call is a fax.","$ref":"#/definitions/FaxStatus"},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a call monitor."},"consultParticipantId":{"type":"string","description":"The ID of the consult transfer target participant when performing a consult transfer."},"uuiData":{"type":"string","description":"User-to-User information which maps to a SIP header field defined in RFC7433. UUI data is used in the Public Switched Telephone Network (PSTN) for use cases described in RFC6567."}}},"Condition":{"type":"object","properties":{"type":{"type":"string","description":"The type of the condition.","enum":["wrapupCondition","contactAttributeCondition","phoneNumberCondition","phoneNumberTypeCondition","callAnalysisCondition","contactPropertyCondition","dataActionCondition"],"x-genesys-enum-members":[{"name":"wrapupCondition"},{"name":"contactAttributeCondition"},{"name":"phoneNumberCondition"},{"name":"phoneNumberTypeCondition"},{"name":"callAnalysisCondition"},{"name":"contactPropertyCondition"},{"name":"dataActionCondition"}]},"inverted":{"type":"boolean","description":"If true, inverts the result of evaluating this Condition. Default is false."},"attributeName":{"type":"string","description":"An attribute name associated with this Condition. Required for a contactAttributeCondition."},"value":{"type":"string","description":"A value associated with this Condition. This could be text, a number, or a relative time. Not used for a DataActionCondition."},"valueType":{"type":"string","description":"The type of the value associated with this Condition. Not used for a DataActionCondition.","enum":["STRING","NUMERIC","DATETIME","PERIOD"],"x-genesys-enum-members":[{"name":"STRING"},{"name":"NUMERIC"},{"name":"DATETIME"},{"name":"PERIOD"}]},"operator":{"type":"string","description":"An operation with which to evaluate the Condition. Not used for a DataActionCondition.","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER","IN"],"x-genesys-enum-members":[{"name":"EQUALS"},{"name":"LESS_THAN"},{"name":"LESS_THAN_EQUALS"},{"name":"GREATER_THAN"},{"name":"GREATER_THAN_EQUALS"},{"name":"CONTAINS"},{"name":"BEGINS_WITH"},{"name":"ENDS_WITH"},{"name":"BEFORE"},{"name":"AFTER"},{"name":"IN"}]},"codes":{"type":"array","description":"List of wrap-up code identifiers. Required for a wrapupCondition.","items":{"type":"string"}},"property":{"type":"string","description":"A value associated with the property type of this Condition. Required for a contactPropertyCondition."},"propertyType":{"type":"string","description":"The type of the property associated with this Condition. Required for a contactPropertyCondition.","enum":["LAST_ATTEMPT_BY_COLUMN","LAST_ATTEMPT_OVERALL","LAST_WRAPUP_BY_COLUMN","LAST_WRAPUP_OVERALL"],"x-genesys-enum-members":[{"name":"LAST_ATTEMPT_BY_COLUMN"},{"name":"LAST_ATTEMPT_OVERALL"},{"name":"LAST_WRAPUP_BY_COLUMN"},{"name":"LAST_WRAPUP_OVERALL"}]}}},"ContactColumnToDataActionFieldMapping":{"type":"object","properties":{}},"DataActionConditionPredicate":{"type":"object","properties":{}},"DialerAction":{"type":"object","required":["actionTypeName","type"],"properties":{"type":{"type":"string","description":"The type of this DialerAction.","enum":["Action","modifyContactAttribute"],"x-genesys-enum-members":[{"name":"Action"},{"name":"modifyContactAttribute"}]},"actionTypeName":{"type":"string","description":"Additional type specification for this DialerAction.","enum":["DO_NOT_DIAL","MODIFY_CONTACT_ATTRIBUTE","SWITCH_TO_PREVIEW","APPEND_NUMBER_TO_DNC_LIST","SCHEDULE_CALLBACK","CONTACT_UNCALLABLE","NUMBER_UNCALLABLE","SET_CALLER_ID","SET_SKILLS"],"x-genesys-enum-members":[{"name":"DO_NOT_DIAL"},{"name":"MODIFY_CONTACT_ATTRIBUTE"},{"name":"SWITCH_TO_PREVIEW"},{"name":"APPEND_NUMBER_TO_DNC_LIST"},{"name":"SCHEDULE_CALLBACK"},{"name":"CONTACT_UNCALLABLE"},{"name":"NUMBER_UNCALLABLE"},{"name":"SET_CALLER_ID"},{"name":"SET_SKILLS"}]},"updateOption":{"type":"string","description":"Specifies how a contact attribute should be updated. Required for MODIFY_CONTACT_ATTRIBUTE.","enum":["SET","INCREMENT","DECREMENT","CURRENT_TIME"],"x-genesys-enum-members":[{"name":"SET"},{"name":"INCREMENT"},{"name":"DECREMENT"},{"name":"CURRENT_TIME"}]},"properties":{"type":"object","description":"A map of key-value pairs pertinent to the DialerAction. Different types of DialerActions require different properties. MODIFY_CONTACT_ATTRIBUTE with an updateOption of SET takes a contact column as the key and accepts any value. SCHEDULE_CALLBACK takes a key 'callbackOffset' that specifies how far in the future the callback should be scheduled, in minutes. SET_CALLER_ID takes two keys: 'callerAddress', which should be the caller id phone number, and 'callerName'. For either key, you can also specify a column on the contact to get the value from. To do this, specify 'contact.Column', where 'Column' is the name of the contact column from which to get the value. SET_SKILLS takes a key 'skills' with an array of skill ids wrapped into a string (Example: {'skills': '['skillIdHere']'} ).","additionalProperties":{"type":"string"}}}},"DialerRule":{"type":"object","required":["category","conditions","name"],"properties":{"id":{"type":"string","description":"The identifier of the rule.","readOnly":true},"name":{"type":"string","description":"The name of the rule."},"order":{"type":"integer","format":"int32","description":"The ranked order of the rule. Rules are processed from lowest number to highest."},"category":{"type":"string","description":"The category of the rule.","enum":["DIALER_PRECALL","DIALER_WRAPUP"],"x-genesys-enum-members":[{"name":"DIALER_PRECALL"},{"name":"DIALER_WRAPUP"}]},"conditions":{"type":"array","description":"A list of Conditions. All of the Conditions must evaluate to true to trigger the actions.","items":{"$ref":"#/definitions/Condition"}},"actions":{"type":"array","description":"The list of actions to be taken if the conditions are true.","items":{"$ref":"#/definitions/DialerAction"}}}},"RuleSet":{"type":"object","required":["name","rules"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the RuleSet."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"contactList":{"description":"A ContactList to provide user-interface suggestions for contact columns on relevant conditions and actions.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"A Queue to provide user-interface suggestions for wrap-up codes on relevant conditions and actions.","$ref":"#/definitions/DomainEntityRef"},"rules":{"type":"array","description":"The list of rules.","items":{"$ref":"#/definitions/DialerRule"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AttemptLimits":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"maxAttemptsPerContact":{"type":"integer","format":"int32","description":"The maximum number of times a contact can be called within the resetPeriod. Required if maxAttemptsPerNumber is not defined."},"maxAttemptsPerNumber":{"type":"integer","format":"int32","description":"The maximum number of times a phone number can be called within the resetPeriod. Required if maxAttemptsPerContact is not defined."},"timeZoneId":{"type":"string","description":"If the resetPeriod is TODAY, this specifies the timezone in which TODAY occurs. Required if the resetPeriod is TODAY."},"resetPeriod":{"type":"string","description":"After how long the number of attempts will be set back to 0. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade offer will expire if not matched or approved. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"oneSided":{"type":"boolean","description":"Whether this is a one-sided shift trade (e.g. the initiating user is not asking for a shift in return)"},"acceptableIntervals":{"type":"array","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}},"reviewedBy":{"description":"The user who reviewed this shift trade","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this shift trade was reviewed. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"subject":{"type":"string","description":"The subject of the email."},"messagesSent":{"type":"integer","format":"int32","description":"The number of messages that have been sent in this email conversation."},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."}}},"EmailMessage":{"type":"object","required":["from","textBody","to"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message."},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. 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Only the system can assign version.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IpAddressRange":{"type":"object","properties":{"cidr":{"type":"string"},"service":{"type":"string","enum":["data-actions"],"x-genesys-enum-members":[{"name":"data-actions"}]},"region":{"type":"string"}}},"IpAddressRangeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/IpAddressRange"}}}},"BuScheduleRun":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"schedulerRunId":{"type":"string","description":"The scheduler run ID. 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If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthClientRequest":{"type":"object","required":["authorizedGrantType","name"],"properties":{"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"roleIds":{"type":"array","description":"Deprecated. 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Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}}}},"TrustRequest":{"type":"object","required":["trustee"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"createdBy":{"description":"User who created this request.","readOnly":true,"$ref":"#/definitions/OrgUser"},"dateCreated":{"type":"string","format":"date-time","description":"Date request was created. There is a 48 hour expiration on all requests. Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"intervals":{"type":"array","description":"A list of intervals during which to run the associated Campaign.","items":{"$ref":"#/definitions/ScheduleInterval"}},"timeZone":{"type":"string","example":"Africa/Abidjan","description":"The time zone for this CampaignSchedule. For example, Africa/Abidjan."},"campaign":{"description":"The Campaign that this CampaignSchedule is for.","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"InboundDomain":{"type":"object","required":["mxRecordStatus"],"properties":{"id":{"type":"string","description":"Unique Id of the domain such as: example.com"},"name":{"type":"string"},"mxRecordStatus":{"type":"string","description":"Mx Record Status","enum":["VALID","INVALID","NOT_AVAILABLE"],"x-genesys-enum-members":[{"name":"VALID"},{"name":"INVALID"},{"name":"NOT_AVAILABLE"}]},"subDomain":{"type":"boolean","description":"Indicates if this a PureCloud sub-domain. If true, then the appropriate DNS records are created for sending/receiving email."},"mailFromSettings":{"description":"The DNS settings if the inbound domain is using a custom Mail From. These settings can only be used on InboundDomains where subDomain is false.","$ref":"#/definitions/MailFromResult"},"customSMTPServer":{"description":"The custom SMTP server integration to use when sending outbound emails from this domain.","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MailFromResult":{"type":"object","required":["mailFromDomain"],"properties":{"status":{"type":"string","description":"The verification status.","enum":["FAILED","PENDING","VERIFIED","UNKNOWN"],"x-genesys-enum-members":[{"name":"FAILED"},{"name":"PENDING"},{"name":"VERIFIED"},{"name":"UNKNOWN"}]},"records":{"type":"array","description":"The list of DNS records that pertain that need to exist for verification.","items":{"$ref":"#/definitions/Record"}},"mailFromDomain":{"type":"string","description":"The custom MAIL FROM domain."}}},"Record":{"type":"object","required":["name","type","value"],"properties":{"name":{"type":"string","description":"The name of the record."},"type":{"type":"string","description":"The type of the record. (Example values: MX, TXT, CNAME)"},"value":{"type":"string","description":"The value of the record."}}},"InboundDomainPatchRequest":{"type":"object","properties":{"mailFromSettings":{"description":"The DNS settings if the inbound domain is using a custom Mail From. These settings can only be used on InboundDomains where subDomain is false.","$ref":"#/definitions/MailFromResult"},"customSMTPServer":{"description":"The custom SMTP server integration to use when sending outbound emails from this domain.","$ref":"#/definitions/DomainEntityRef"}}},"TestMessage":{"type":"object","required":["from","textBody","to"],"properties":{"id":{"type":"string","description":"After the message has been sent, this is the value of the Message-ID email header.","readOnly":true},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message"},"time":{"type":"string","format":"date-time","description":"The time when the message was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"CampaignSequence":{"type":"object","required":["campaigns","currentCampaign","status"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. 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A CampaignSequence can be turned 'on' or 'off'.","enum":["on","off","complete"],"x-genesys-enum-members":[{"name":"on"},{"name":"off"},{"name":"complete"}]},"stopMessage":{"type":"string","description":"A message indicating if and why a CampaignSequence has stopped unexpectedly.","readOnly":true},"repeat":{"type":"boolean","description":"Indicates if a sequence should repeat from the beginning after the last campaign completes. Default is false."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignSequenceEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CampaignSequence"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainPermission":{"type":"object","properties":{"domain":{"type":"string"},"entityType":{"type":"string"},"action":{"type":"string"},"label":{"type":"string"},"allowsConditions":{"type":"boolean"},"divisionAware":{"type":"boolean"}}},"DomainPermissionCollection":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"domain":{"type":"string"},"permissionMap":{"type":"object","additionalProperties":{"type":"array","items":{"$ref":"#/definitions/DomainPermission"}}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PermissionCollectionEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainPermissionCollection"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"SchedulingProcessingError":{"type":"object","properties":{"internalErrorCode":{"type":"string","description":"An internal code representing the type of error. BadJson for 'Unable to parse json.' NotFound for 'Resource not found.' Fail for 'An unexpected server error occured.'","readOnly":true,"enum":["BadJson","NotFound","Fail"],"x-genesys-enum-members":[{"name":"BadJson"},{"name":"NotFound"},{"name":"Fail"}]},"description":{"type":"string","description":"A text description of the error","readOnly":true}}},"SchedulingStatusResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID generated for the scheduling job. Use to GET result when job is completed.","readOnly":true},"status":{"type":"string","description":"The status of the scheduling job.","readOnly":true,"enum":["Pending","Success","Failed","Ongoing","PartialFailure"],"x-genesys-enum-members":[{"name":"Pending"},{"name":"Success"},{"name":"Failed"},{"name":"Ongoing"},{"name":"PartialFailure"}]},"errorDetails":{"type":"array","description":"If the request could not be properly processed, error details will be given here.","readOnly":true,"items":{"$ref":"#/definitions/SchedulingProcessingError"}},"schedulingResultUri":{"type":"string","description":"The uri of the scheduling result. It has a value if the status is 'Success'.","readOnly":true},"percentComplete":{"type":"integer","format":"int32","description":"The percentage of the job that is complete.","readOnly":true}}},"KeywordSetEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/KeywordSet"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ConsumedResourcesEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Dependency"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"FlowExecutionLaunchResponse":{"type":"object","properties":{"id":{"type":"string","description":"The flow execution ID"},"name":{"type":"string","description":"The flow execution name."},"flowVersion":{"description":"The version of the flow that launched","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Response object from launching a flow."},"FlowExecutionLaunchRequest":{"type":"object","required":["flowId"],"properties":{"flowId":{"type":"string","description":"ID of the flow to launch."},"flowVersion":{"type":"string","description":"The version of the flow to launch. 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Valid values are defined by a flow's input JSON schema.","additionalProperties":{"type":"object"}},"name":{"type":"string","description":"A displayable name to assign to the new flow execution"}},"description":"Parameters for launching a flow."},"TrustUserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrustUser"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EdgeGroupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EdgeGroup"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrunkBaseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrunkBase"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ServerDate":{"type":"object","properties":{"currentDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"ReverseWhitepagesLookupResult":{"type":"object","properties":{"contacts":{"type":"array","items":{"$ref":"#/definitions/ExternalContact"}},"externalOrganizations":{"type":"array","items":{"$ref":"#/definitions/ExternalOrganization"}}}},"ContactListEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ContactList"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ConversationProperties":{"type":"object","properties":{"isWaiting":{"type":"boolean","description":"Indicates filtering for waiting"},"isActive":{"type":"boolean","description":"Indicates filtering for active"},"isAcd":{"type":"boolean","description":"Indicates filtering for Acd"},"isPreferred":{"type":"boolean","description":"Indicates filtering for Preferred Agent Routing"},"isScreenshare":{"type":"boolean","description":"Indicates filtering for screenshare"},"isCobrowse":{"type":"boolean","description":"Indicates filtering for Cobrowse"},"isVoicemail":{"type":"boolean","description":"Indicates filtering for Voice mail"},"isFlagged":{"type":"boolean","description":"Indicates filtering for flagged"},"isMonitored":{"type":"boolean","description":"Indicates filtering for monitored"},"filterWrapUpNotes":{"type":"boolean","description":"Indicates filtering for WrapUpNotes"},"matchAll":{"type":"boolean","description":"Indicates comparison operation, TRUE indicates filters will use AND logic, FALSE indicates OR logic"}}},"ViewFilter":{"type":"object","properties":{"mediaTypes":{"type":"array","description":"The media types are used to filter the view","items":{"type":"string","enum":["voice","chat","email","callback","cobrowse","video","screenshare","message"],"x-genesys-enum-members":[{"name":"voice"},{"name":"chat"},{"name":"email"},{"name":"callback"},{"name":"cobrowse"},{"name":"video"},{"name":"screenshare"},{"name":"message"}]}},"queueIds":{"type":"array","description":"The queue ids are used to filter the view","items":{"type":"string"}},"skillIds":{"type":"array","description":"The skill ids are used to filter the view","items":{"type":"string"}},"skillGroups":{"type":"array","description":"The skill groups used to filter the view","items":{"type":"string"}},"languageIds":{"type":"array","description":"The language ids are used to filter the view","items":{"type":"string"}},"languageGroups":{"type":"array","description":"The language groups used to filter the view","items":{"type":"string"}},"directions":{"type":"array","description":"The directions are used to filter the 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filter the view","items":{"type":"string"}},"aniList":{"type":"array","description":"The ani list ids are used to filter the view","items":{"type":"string"}},"durationsMilliseconds":{"type":"array","description":"The durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acdDurationsMilliseconds":{"type":"array","description":"The acd durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"talkDurationsMilliseconds":{"type":"array","description":"The talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acwDurationsMilliseconds":{"type":"array","description":"The acw durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"handleDurationsMilliseconds":{"type":"array","description":"The handle durations in milliseconds used to filter the 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filter the view","$ref":"#/definitions/NumericRange"},"mos":{"description":"The desired range for mos values","$ref":"#/definitions/NumericRange"},"surveyQuestionGroupScore":{"description":"The survey question group score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyPromoterScore":{"description":"The survey promoter score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyFormContextIds":{"type":"array","description":"The list of survey form context ids used to filter the view","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of conversation ids used to filter the view","items":{"type":"string"}},"sipCallIds":{"type":"array","description":"The list of SIP call ids used to filter the view","items":{"type":"string"}},"isEnded":{"type":"boolean","description":"Indicates filtering for ended"},"isSurveyed":{"type":"boolean","description":"Indicates filtering for 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Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"}]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"toAddress":{"description":"Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"Message instance details on the communication.","items":{"$ref":"#/definitions/MessageDetails"}},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["sms","twitter","facebook","line","whatsapp","telegram","kakao"],"x-genesys-enum-members":[{"name":"sms"},{"name":"twitter"},{"name":"facebook"},{"name":"line"},{"name":"whatsapp"},{"name":"telegram"},{"name":"kakao"}]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."}}},"MessageMediaData":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The optional internet media type of the the media object. If null then the media type should be dictated by the url.","enum":["image/png","image/jpeg","image/gif"]},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"uploadUrl":{"type":"string","description":"The URL returned to upload an attachment"},"status":{"type":"string","description":"The status of the media, indicates if the media is in the process of uploading. If the upload fails, the media becomes invalid","readOnly":true,"enum":["uploading","valid","invalid"],"x-genesys-enum-members":[{"name":"uploading"},{"name":"valid"},{"name":"invalid"}]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateOutboundMessagingConversationRequest":{"type":"object","required":["queueId","toAddress","toAddressMessengerType"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to be associated with the message. This will determine the fromAddress of the message."},"toAddress":{"type":"string","description":"The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. 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Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/DeletableUserReference"}},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan information"},"WorkPlanActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"ID of the activity code associated with this activity"},"description":{"type":"string","description":"Description of the activity"},"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"startTimeIsRelativeToShiftStart":{"type":"boolean","description":"Whether the start time of the activity is relative to the start time of the shift it belongs to"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the activity is flexible"},"earliestStartTimeMinutes":{"type":"integer","format":"int32","description":"Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. 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Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field's tags.","$ref":"#/definitions/ItemValidationLimits"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ItemValidationLimits":{"type":"object","required":["maxLength","minLength"],"properties":{"minLength":{"example":"\"minLength\": {\"min\": 0, \"max\": 100}","description":"A structure denoting the system-imposed minimum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. 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Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/MaxLength"}}},"Items":{"type":"object","properties":{"type":{"type":"string"},"pattern":{"type":"string"}}},"MaxLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum largest length string the field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum largest string the field can contain for a schema instance."}}},"MinLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum smallest length a string field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum smallest length string the field can contain for a schema instance."}}},"Schema":{"type":"object","properties":{"title":{"type":"string","description":"A core type's title","readOnly":true},"description":{"type":"string","description":"A core type's description","readOnly":true},"type":{"type":"array","example":"[\"string\"] for a text-based core type, [\"integer\"] for a numeric core type, or [\"boolean\", \"null\"] for the checkbox core type","description":"An array of fundamental JSON Schema primitive types on which the core type is based","readOnly":true,"items":{"type":"string"}},"items":{"example":"{\ntype\": \"string\",\n\"pattern\": \"^[\\\\S]+$\"\n}","description":"Denotes the type and pattern of the items in an enum core type","readOnly":true,"$ref":"#/definitions/Items"},"pattern":{"type":"string","description":"For the \"date\" and \"datetime\" core types, denotes the regex prescribing the allowable date/datetime format","readOnly":true}}},"ValidationLimits":{"type":"object","properties":{"minLength":{"$ref":"#/definitions/MinLength"},"maxLength":{"$ref":"#/definitions/MaxLength"},"minItems":{"$ref":"#/definitions/MinLength"},"maxItems":{"$ref":"#/definitions/MaxLength"},"minimum":{"$ref":"#/definitions/MinLength"},"maximum":{"$ref":"#/definitions/MaxLength"}}},"Manager":{"type":"object","properties":{"value":{"type":"string","description":"The ID of the manager."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the manager's user record.","readOnly":true}},"description":"Defines a SCIM manager."},"ScimEmail":{"type":"object","properties":{"value":{"type":"string","description":"The email address. Note value for type 'other'is immutable."},"type":{"type":"string","description":"The type of email address.","enum":["work","other"],"x-genesys-enum-members":[{"name":"work"},{"name":"other"}]},"primary":{"type":"boolean","description":"Indicates whether the email address is the primary email address."}},"description":"Defines a SCIM email address."},"ScimPhoneNumber":{"type":"object","properties":{"value":{"type":"string","description":"The phone number in E.164 or tel URI format, for example, tel:+nnnnnnnn; ext=xxxxx."},"type":{"type":"string","description":"The type of phone number.","enum":["work","work2","work3","work4","home","mobile","other"],"x-genesys-enum-members":[{"name":"work"},{"name":"work2"},{"name":"work3"},{"name":"work4"},{"name":"home"},{"name":"mobile"},{"name":"other"}]},"primary":{"type":"boolean","description":"Indicates whether the phone number is the primary phone number."}},"description":"Defines a SCIM phone number."},"ScimUserExtensions":{"type":"object","properties":{"routingSkills":{"type":"array","description":"Routing Skills assigned to user. No more than 50 skills may be assigned to a user.","items":{"$ref":"#/definitions/ScimUserRoutingSkill"}},"routingLanguages":{"type":"array","description":"Routing Languages assigned to user. No more than 50 languages may be assigned to a user.","items":{"$ref":"#/definitions/ScimUserRoutingLanguage"}}},"description":"SCIM PureCloud extensions of user."},"ScimUserListResponse":{"type":"object","properties":{"totalResults":{"type":"integer","format":"int64","description":"The total number of results.","readOnly":true},"startIndex":{"type":"integer","format":"int64","description":"The 1-based index of the first result returned by this request. Add this to \"itemsPerPage\" when requesting the next page of results.","readOnly":true},"itemsPerPage":{"type":"integer","format":"int64","description":"The number of resources returned per page.","readOnly":true},"Resources":{"type":"array","description":"The list of requested resources. If \"count\" is 0, then the list will be empty.","readOnly":true,"items":{"$ref":"#/definitions/ScimV2User"}},"schemas":{"type":"array","description":"The list of supported schemas.","items":{"type":"string"}}},"description":"Defines a response for a list of SCIM users."},"ScimUserRole":{"type":"object","properties":{"value":{"type":"string","description":"Purecloud user role name"}},"description":"Defines a user role."},"ScimUserRoutingLanguage":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Case-sensitive name identifying a language configured in routing languages."},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular language. It is used when a queue is set to \"Best available language\" mode to allow acd interactions to target agents with higher proficiency ratings."}},"description":"Routing language assigned to user."},"ScimUserRoutingSkill":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Case-sensitive name identifying a skill configured in routing skills."},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular skill. It is used when a queue is set to \"Best available skills\" mode to allow acd interactions to target agents with higher proficiency ratings."}},"description":"Routing skill assigned to user."},"ScimV2EnterpriseUser":{"type":"object","properties":{"division":{"type":"string","description":"The division that the user belongs to."},"department":{"type":"string","description":"The department that the user belongs to."},"manager":{"description":"The user's manager.","$ref":"#/definitions/Manager"},"employeeNumber":{"type":"string","description":"The users employee number."}},"description":"Defines an SCIM enterprise user."},"ScimV2GroupReference":{"type":"object","properties":{"type":{"type":"string","description":"The type of SCIM resource.","readOnly":true,"enum":["User","Group","ServiceProviderConfig","ResourceType","Schema"],"x-genesys-enum-members":[{"name":"User"},{"name":"Group"},{"name":"ServiceProviderConfig"},{"name":"ResourceType"},{"name":"Schema"}]},"value":{"type":"string","description":"The ID of the group member. Can be \"userId\" or \"groupId\"."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the SCIM resource.","readOnly":true}},"description":"Defines a reference to SCIM groups."},"ScimV2User":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the SCIM resource. Set by the service provider. \"caseExact\" is set to \"true\". \"Mutability\" is set to \"readOnly\". \"Returned\" is set to \"always\".","readOnly":true},"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"active":{"type":"boolean","description":"Indicates whether the user's administrative status is active."},"userName":{"type":"string","description":"The user's PureCloud email address. Must be unique."},"displayName":{"type":"string","description":"The display name of the user."},"password":{"type":"string","description":"The new password for the PureCloud user. Does not return an existing password."},"title":{"type":"string","description":"The user's title."},"phoneNumbers":{"type":"array","description":"The list of the user's phone numbers.","items":{"$ref":"#/definitions/ScimPhoneNumber"}},"emails":{"type":"array","description":"The list of the user's email addresses.","items":{"$ref":"#/definitions/ScimEmail"}},"externalId":{"type":"string","description":"The external ID of the user. Set by the provisioning client. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readWrite\"."},"groups":{"type":"array","description":"The list of groups that the user is a member of.","items":{"$ref":"#/definitions/ScimV2GroupReference"}},"roles":{"type":"array","description":"The list of roles assigned to the user.","items":{"$ref":"#/definitions/ScimUserRole"}},"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User":{"description":"The URI of the schema for the enterprise user.","$ref":"#/definitions/ScimV2EnterpriseUser"},"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User":{"$ref":"#/definitions/ScimUserExtensions"},"meta":{"description":"The metadata of the SCIM resource.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM user."},"ScimV2CreateUser":{"type":"object","required":["displayName","userName"],"properties":{"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"active":{"type":"boolean","description":"Indicates whether the user's administrative status is active."},"userName":{"type":"string","description":"The user's PureCloud email address. Must be unique."},"displayName":{"type":"string","description":"The display name of the user."},"password":{"type":"string","description":"The new password for the PureCloud user. Does not return an existing password."},"title":{"type":"string","description":"The user's title."},"phoneNumbers":{"type":"array","description":"The list of the user's phone numbers.","items":{"$ref":"#/definitions/ScimPhoneNumber"}},"emails":{"type":"array","description":"The list of the user's email addresses.","items":{"$ref":"#/definitions/ScimEmail"}},"externalId":{"type":"string","description":"The external ID of the user. Set by the provisioning client. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readWrite\"."},"groups":{"type":"array","description":"The list of groups that the user is a member of.","items":{"$ref":"#/definitions/ScimV2GroupReference"}},"roles":{"type":"array","description":"The list of roles assigned to the user.","items":{"$ref":"#/definitions/ScimUserRole"}},"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User":{"description":"The URI of the schema for the enterprise user.","$ref":"#/definitions/ScimV2EnterpriseUser"},"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User":{"$ref":"#/definitions/ScimUserExtensions"}},"description":"Defines the creation of a SCIM user."},"Salesforce":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"certificate":{"type":"string"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"disabled":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SchemaCategory":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the entity."},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource."},"createdBy":{"type":"string","description":"The ID of the user that created the resource."},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"],"x-genesys-enum-members":[{"name":"active"},{"name":"inactive"},{"name":"deleted"}]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource."},"createdByApp":{"type":"string","description":"The application that created the resource."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SchemaCategoryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SchemaCategory"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OAuthProviderEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthProvider"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"PhoneBaseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/PhoneBase"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallForwarding":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"enabled":{"type":"boolean","description":"Whether or not CallForwarding is enabled"},"phoneNumber":{"type":"string","description":"This property is deprecated. Please use the calls property"},"calls":{"type":"array","description":"An ordered list of CallRoutes to be executed when CallForwarding is enabled","items":{"$ref":"#/definitions/CallRoute"}},"voicemail":{"type":"string","description":"The type of voicemail to use with the callForwarding configuration","enum":["PURECLOUD","LASTCALL","NONE"],"x-genesys-enum-members":[{"name":"PURECLOUD"},{"name":"LASTCALL"},{"name":"NONE"}]},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallRoute":{"type":"object","properties":{"targets":{"type":"array","description":"A list of CallTargets to be called when the CallRoute is executed","items":{"$ref":"#/definitions/CallTarget"}}}},"CallTarget":{"type":"object","properties":{"type":{"type":"string","description":"The type of call","enum":["STATION","PHONENUMBER"],"x-genesys-enum-members":[{"name":"STATION"},{"name":"PHONENUMBER"}]},"value":{"type":"string","description":"The id of the station or an E.164 formatted phone number"}}},"WebChatGuestMediaRequestEntityList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WebChatGuestMediaRequest"}}}},"CallBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"converting"},{"name":"uploading"},{"name":"transmitting"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"],"x-genesys-enum-members":[{"name":"none"},{"name":"active"},{"name":"paused"}]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"CallbackBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"],"x-genesys-enum-members":[{"name":"alerting"},{"name":"dialing"},{"name":"contacting"},{"name":"offering"},{"name":"connected"},{"name":"disconnected"},{"name":"terminated"},{"name":"scheduled"},{"name":"none"}]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"],"x-genesys-enum-members":[{"name":"inbound"},{"name":"outbound"}]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"],"x-genesys-enum-members":[{"name":"endpoint"},{"name":"client"},{"name":"system"},{"name":"timeout"},{"name":"transfer"},{"name":"transfer.conference"},{"name":"transfer.consult"},{"name":"transfer.forward"},{"name":"transfer.noanswer"},{"name":"transfer.notavailable"},{"name":"transport.failure"},{"name":"error"},{"name":"peer"},{"name":"other"},{"name":"spam"},{"name":"uncallable"}]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"}}},"CampaignInteraction":{"type":"object","properties":{"id":{"type":"string"},"campaign":{"$ref":"#/definitions/DomainEntityRef"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"contact":{"$ref":"#/definitions/DomainEntityRef"},"destinationAddress":{"type":"string"},"activePreviewCall":{"type":"boolean","description":"Boolean value if there is an active preview call on the interaction"},"lastActivePreviewWrapupTime":{"type":"string","format":"date-time","description":"The time when the last preview of the interaction was wrapped up. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"creationTime":{"type":"string","format":"date-time","description":"The time when dialer created the interaction. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callPlacedTime":{"type":"string","format":"date-time","description":"The time when the agent or system places the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"callRoutedTime":{"type":"string","format":"date-time","description":"The time when the agent was connected to the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"previewConnectedTime":{"type":"string","format":"date-time","description":"The time when the customer and routing participant are connected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"queue":{"$ref":"#/definitions/DomainEntityRef"},"script":{"$ref":"#/definitions/DomainEntityRef"},"disposition":{"type":"string","description":"Describes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswer","enum":["DISCONNECT","LIVE_VOICE","BUSY","MACHINE","NO_ANSWER","SIT_CALLABLE","SIT_UNCALLABLE","FAX"],"x-genesys-enum-members":[{"name":"DISCONNECT"},{"name":"LIVE_VOICE"},{"name":"BUSY"},{"name":"MACHINE"},{"name":"NO_ANSWER"},{"name":"SIT_CALLABLE"},{"name":"SIT_UNCALLABLE"},{"name":"FAX"}]},"callerName":{"type":"string"},"callerAddress":{"type":"string"},"previewPopDeliveredTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"conversation":{"$ref":"#/definitions/ConversationBasic"},"dialerSystemParticipantId":{"type":"string","description":"conversation participant id that is the dialer system participant to monitor the call from dialer perspective"},"dialingMode":{"type":"string"},"skills":{"type":"array","description":"Any skills that are attached to the call for routing","uniqueItems":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignInteractions":{"type":"object","properties":{"campaign":{"$ref":"#/definitions/DomainEntityRef"},"pendingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"proceedingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"previewingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"interactingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"scheduledInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}}}},"ConversationBasic":{"type":"object","required":["startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"participants":{"type":"array","readOnly":true,"items":{"$ref":"#/definitions/ParticipantBasic"}}}},"ParticipantBasic":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","timeout","forcedTimeout"],"x-genesys-enum-members":[{"name":"mandatory"},{"name":"optional"},{"name":"timeout"},{"name":"forcedTimeout"}]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/CallBasic"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/CallbackBasic"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"],"x-genesys-enum-members":[{"name":"requested"},{"name":"active"},{"name":"paused"},{"name":"stopped"},{"name":"error"},{"name":"timeout"}]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"],"x-genesys-enum-members":[{"name":"general"}]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"BuForecastGenerationPlanningGroupResult":{"type":"object","properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group"},"metricResults":{"type":"array","description":"The generation results for the associated planning group","items":{"$ref":"#/definitions/BuForecastTimeSeriesResult"}}}},"BuForecastGenerationResult":{"type":"object","properties":{"planningGroupResults":{"type":"array","description":"Generation results, broken down by planning group","items":{"$ref":"#/definitions/BuForecastGenerationPlanningGroupResult"}}}},"BuForecastTimeSeriesResult":{"type":"object","properties":{"metric":{"type":"string","description":"The metric this result applies to","enum":["Offered","AverageHandleTimeSeconds"],"x-genesys-enum-members":[{"name":"Offered"},{"name":"AverageHandleTimeSeconds"}]},"forecastingMethod":{"type":"string","description":"The forecasting method that was used for this metric","enum":["AutoRegressiveIntegratedMovingAverage","MovingAverage","SingleExponentialSmoothing","RandomWalk","DecompositionUsingAdditiveSeasonality","DecompositionUsingMultiplicativeSeasonality","HoltWintersAdditiveSeasonality","HoltWintersAdditiveSeasonalityWithDampedTrend","HoltWintersMultiplicativeSeasonality","HoltWintersMultiplicativeSeasonalityWithDampedTrend","DampedLinearExponentialSmoothing","DoubleExponentialSmoothing","DoubleMovingAverage","LinearExponentialSmoothing","LinearWeightedMovingAverage","PointEstimateUsingDampedLinearExponentialSmoothing","PointEstimateUsingDoubleExponentialSmoothing","PointEstimateUsingLatestWeek","PointEstimateUsingLinearExponentialSmoothing","PointEstimateUsingWeightedAverage","CurveFit","MultiLinearRegression","DynamicHarmonicRegression","Other"],"x-genesys-enum-members":[{"name":"AutoRegressiveIntegratedMovingAverage"},{"name":"MovingAverage"},{"name":"SingleExponentialSmoothing"},{"name":"RandomWalk"},{"name":"DecompositionUsingAdditiveSeasonality"},{"name":"DecompositionUsingMultiplicativeSeasonality"},{"name":"HoltWintersAdditiveSeasonality"},{"name":"HoltWintersAdditiveSeasonalityWithDampedTrend"},{"name":"HoltWintersMultiplicativeSeasonality"},{"name":"HoltWintersMultiplicativeSeasonalityWithDampedTrend"},{"name":"DampedLinearExponentialSmoothing"},{"name":"DoubleExponentialSmoothing"},{"name":"DoubleMovingAverage"},{"name":"LinearExponentialSmoothing"},{"name":"LinearWeightedMovingAverage"},{"name":"PointEstimateUsingDampedLinearExponentialSmoothing"},{"name":"PointEstimateUsingDoubleExponentialSmoothing"},{"name":"PointEstimateUsingLatestWeek"},{"name":"PointEstimateUsingLinearExponentialSmoothing"},{"name":"PointEstimateUsingWeightedAverage"},{"name":"CurveFit"},{"name":"MultiLinearRegression"},{"name":"DynamicHarmonicRegression"},{"name":"Other"}]}}},"BuShortTermForecastListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. 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Null unless status == Complete","$ref":"#/definitions/BuShortTermForecast"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"}}},"BuForecastModification":{"type":"object","required":["displayGranularity","enabled","metric","type"],"properties":{"type":{"type":"string","description":"The type of the modification","enum":["MinimumPerInterval","MaximumPerInterval","SetValuePerInterval","ChangeValuePerInterval","ChangePercentPerInterval","SetValueOverRange","ChangeValueOverRange","SetValuesForIntervalSet"],"x-genesys-enum-members":[{"name":"MinimumPerInterval"},{"name":"MaximumPerInterval"},{"name":"SetValuePerInterval"},{"name":"ChangeValuePerInterval"},{"name":"ChangePercentPerInterval"},{"name":"SetValueOverRange"},{"name":"ChangeValueOverRange"},{"name":"SetValuesForIntervalSet"}]},"startIntervalIndex":{"type":"integer","format":"int32","description":"The number of 15 minute intervals past referenceStartDate representing the first interval to which to apply this modification. 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For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"],"x-genesys-enum-members":[{"name":"Import"},{"name":"ImportedHistoricalWeightedAverage"},{"name":"HistoricalWeightedAverage"},{"name":"Advanced"}]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. 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