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Feature Request: Store and display user credits #92

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amandabee opened this issue Sep 19, 2023 · 1 comment
Open

Feature Request: Store and display user credits #92

amandabee opened this issue Sep 19, 2023 · 1 comment
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@mitchelljkotler @amandabee
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@amandabee
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We have some high volume users who periodically have a fee returned or for some other reason are entitled to a credit on MuckRock. Right now the only thing we can do is process a refund, but it would be really nice if there was some way to just issue the user a credit that they can put towards future request fees:

One example: https://muckrock.zendesk.com/agent/tickets/
@mitchelljkotler mitchelljkotler self-assigned this Sep 25, 2023
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Can we gather some user stories for when this would be useful?

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@mitchelljkotler @amandabee