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<div id="app" data-server-rendered="true"><div class="theme-container"><header class="navbar"><div class="sidebar-button"><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" role="img" viewBox="0 0 448 512" class="icon"><path fill="currentColor" d="M436 124H12c-6.627 0-12-5.373-12-12V80c0-6.627 5.373-12 12-12h424c6.627 0 12 5.373 12 12v32c0 6.627-5.373 12-12 12zm0 160H12c-6.627 0-12-5.373-12-12v-32c0-6.627 5.373-12 12-12h424c6.627 0 12 5.373 12 12v32c0 6.627-5.373 12-12 12zm0 160H12c-6.627 0-12-5.373-12-12v-32c0-6.627 5.373-12 12-12h424c6.627 0 12 5.373 12 12v32c0 6.627-5.373 12-12 12z"></path></svg></div> <a href="/" class="home-link router-link-active"><img src="/mt-logo-small.png" alt="MassTransit" class="logo"> <span class="site-name can-hide">MassTransit</span></a> <div class="links"><form id="search-form" role="search" class="algolia-search-wrapper search-box"><input id="algolia-search-input" class="search-query"></form> <nav class="nav-links can-hide"><div class="nav-item"><a href="/discord.html" class="nav-link">
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GitHub
<span><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15" class="icon outbound"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path> <polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg> <span class="sr-only">(opens new window)</span></span></a></nav> <ul class="sidebar-links"><li><section class="sidebar-group depth-0"><a href="/getting-started/" class="sidebar-heading clickable open"><span>Getting Started</span> <!----></a> <ul class="sidebar-links sidebar-group-items"><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/quick-starts/" class="sidebar-heading clickable open"><span>Quick Starts</span> <span class="arrow down"></span></a> <ul class="sidebar-links sidebar-group-items"><li><a href="/quick-starts/in-memory.html" class="sidebar-link">In Memory</a></li><li><a href="/quick-starts/rabbitmq.html" class="sidebar-link">RabbitMQ</a></li><li><a href="/quick-starts/azure-service-bus.html" class="sidebar-link">Azure Service Bus</a></li><li><a href="/quick-starts/sqs.html" class="sidebar-link">SQS</a></li></ul></section></li><li><a href="/getting-started/upgrade-v6.html" class="sidebar-link">Upgrading</a></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/releases/" class="sidebar-heading clickable"><span>Release Notes</span> <span class="arrow right"></span></a> <!----></section></li></ul></section></li><li><section class="sidebar-group depth-0"><a href="/usage/" class="sidebar-heading clickable"><span>Using MassTransit</span> <!----></a> <ul class="sidebar-links sidebar-group-items"><li><a href="/usage/templates.html" class="sidebar-link">Templates</a></li><li><a href="/usage/configuration.html" class="sidebar-link">Configuration</a></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/usage/transports/" class="sidebar-heading clickable"><span>Transports</span> <span class="arrow right"></span></a> <!----></section></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/usage/riders/" class="sidebar-heading clickable"><span>Riders</span> <span class="arrow right"></span></a> <!----></section></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/usage/faas/" class="sidebar-heading clickable"><span>FaaS</span> <span class="arrow right"></span></a> <!----></section></li><li><a href="/usage/guidance.html" class="sidebar-link">Guidance</a></li><li><a href="/usage/mediator.html" class="sidebar-link">Mediator</a></li><li><a href="/usage/messages.html" class="sidebar-link">Messages</a></li><li><a href="/usage/consumers.html" class="sidebar-link">Consumers</a></li><li><a href="/usage/producers.html" class="sidebar-link">Producers</a></li><li><a href="/usage/exceptions.html" class="sidebar-link">Exceptions</a></li><li><a href="/usage/requests.html" class="sidebar-link">Requests</a></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/usage/sagas/" class="sidebar-heading clickable"><span>Sagas</span> <span class="arrow right"></span></a> <!----></section></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><a href="/usage/containers/" class="sidebar-heading clickable"><span>Containers</span> <span class="arrow right"></span></a> <!----></section></li><li><a href="/usage/testing.html" class="sidebar-link">Testing</a></li><li><a href="/usage/logging.html" class="sidebar-link">Logging</a></li><li><section class="sidebar-group collapsable is-sub-group depth-1"><p class="sidebar-heading"><span>Advanced</span> <span class="arrow right"></span></p> <!----></section></li></ul></section></li><li><a href="/support.html" aria-current="page" class="active sidebar-link">Support</a><ul class="sidebar-sub-headers"><li class="sidebar-sub-header"><a href="/support.html#support-services" class="sidebar-link">Support Services</a></li><li class="sidebar-sub-header"><a href="/support.html#consulting-services" class="sidebar-link">Consulting Services</a></li></ul></li><li><section class="sidebar-group collapsable depth-0"><a href="/learn/" class="sidebar-heading clickable"><span>Getting Help</span> <span class="arrow right"></span></a> <!----></section></li><li><section class="sidebar-group collapsable depth-0"><p class="sidebar-heading"><span>Articles</span> <span class="arrow right"></span></p> <!----></section></li><li><section class="sidebar-group collapsable depth-0"><a href="/platform/" class="sidebar-heading clickable"><span>Platform</span> <span class="arrow right"></span></a> <!----></section></li><li><section class="sidebar-group collapsable depth-0"><p class="sidebar-heading"><span>Reference</span> <span class="arrow right"></span></p> <!----></section></li></ul> </aside> <main class="page"> <div class="theme-default-content content__default"><h1 id="support"><a href="#support" class="header-anchor">#</a> Support</h1> <p>Commercial support is available for MassTransit and provided by Loosely Coupled, LLC.</p> <p>Loosely Coupled, LLC was founded Chris Patterson, the author of MassTransit, to ensure the project's sustainability and provide solutions for organizations requesting any of the support and consulting services listed below.</p> <h2 id="support-services"><a href="#support-services" class="header-anchor">#</a> Support Services</h2> <p>Commercial support agreements include the support services outlined below. Support agreements can be purchased for a specific service period (typically one year).</p> <h3 id="general-support"><a href="#general-support" class="header-anchor">#</a> General Support</h3> <p>General Support means the Support Services provided for a defined period from general availability of a Major Release. General Support includes bug and security fixes and Developer Support.</p> <h3 id="developer-support"><a href="#developer-support" class="header-anchor">#</a> Developer Support</h3> <p>Developer Support means the provision of virtual or email-based technical assistance by Loosely Coupled to Customer’s technical contact(s) with respect to
service requests, at the corresponding service level purchased by Customer.</p> <h3 id="maintenance-services"><a href="#maintenance-services" class="header-anchor">#</a> Maintenance Services</h3> <p>Maintenance Services means the provision of Maintenance Releases, Minor Releases, and Major Releases (defined below), if any, to the Software, along with any
corresponding Documentation.</p> <ul><li>Major Release means a generally available release of the Software that contains functional enhancements, extensions, and deprecations, denoted by incrementing
the first number in the version (e.g., Software 8.0.0 to Software 9.0.0).</li> <li>Minor Release means a general available release of the Software that introduces a limited amount of new features and functionality, denoted by incrementing the
second number in the version (e.g., Software 8.0.0 to Software 8.1.0).</li> <li>Maintenance Release means a generally available release of the Software that typically provides maintenance fixes only, denoted by incrementing the third number
in the version (e.g., Software 8.0.0 to Software 8.0.1).</li></ul> <h3 id="technical-guidance"><a href="#technical-guidance" class="header-anchor">#</a> Technical Guidance</h3> <p>Technical Guidance means the Support Services provided for an additional period following General Support. Support Services for products in the Technical Guidance period are available for customers with established applications to plan and complete upgrades to a current production version that is available within General Support, however, there will be no new Minor Releases or Maintenance Releases for products under Technical Guidance.</p> <p>For more details and to request a quote, contact <a href="mailto://[email protected]">MassTransit Support</a>.</p> <h2 id="consulting-services"><a href="#consulting-services" class="header-anchor">#</a> Consulting Services</h2> <p>Consulting services are also available for architecture, development, and operational support. Services are provided on an hourly basis, and there are even an easy pay-as-you-go options that can be scheduled online (based upon availability).</p> <h3 id="architecture-review"><a href="#architecture-review" class="header-anchor">#</a> Architecture Review</h3> <p>If your team is new to message-based systems, a review of the application's requirements, service level objectives, deployment environments, and user personas may generate insights to drive architecture decisions. Determine the feasibility of leveraging a message broker in your application and which broker is appropriate for your target platform.</p> <h3 id="code-review"><a href="#code-review" class="header-anchor">#</a> Code Review</h3> <p>Ensuring the appropriate use of MassTransit consumers, sagas, routing slips, consistent message contract design, and proper configuration early in a project is the best way to deliver a consistent and maintainable application.</p> <p>For more information or to request a quote, contact <a href="mailto://[email protected]">MassTransit Support</a>.</p></div> <footer class="page-edit"><div class="edit-link"><a href="https://github.com/MassTransit/MassTransit/edit/develop/docs/support.md" target="_blank" rel="noopener noreferrer">Help us by improving this page!</a> <span><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15" class="icon outbound"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path> <polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg> <span class="sr-only">(opens new window)</span></span></div> <div class="last-updated"><span class="prefix">Last Updated:</span> <span class="time">1/29/2023, 4:08:18 PM</span></div></footer> <div class="page-nav"><p class="inner"><span class="prev">
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