Your request was not processed as expected. Please resend your request. If you experience the same issue, you will need to contact us by other means.

[Broninn]

Hello everyone,

I put the bot online, and every now and then the following message appears: xxxx.
"Your request was not processed as expected. Please resend your request. If you experience the same issue, you will need to contact us by other means."

I have already cleared the cache via the interface and via the server, but it still appears for some users

Has anyone ever experienced this?

[remdex]

Most likely you messed around with settings and enabled session based captcha in settings... Disable it.

[Broninn]

Hello, I checked the day about recaptcha, and it was disabled. I cleared the cache and it had worked, but today it appeared again, and the recaptcha is disabled.

The configuration I did was just build a bot, create triggers, and at the end of each flow you have the possibility to talk to the attendant, but without using recaptcha

[remdex]

That has nothing to do with that section. It's for back office login enhancements. For you those are related. Make them as bellow.

[Broninn]

Hello, I checked the indicated settings and they were already like this too

[remdex]

In that case it's your env problem. For personall support there is paid service...

[Broninn]

Hello. To resolve this issue, just needed set this variable true. We don't use captcha, so it's works.

lib/core/lhchat/lhchatvalidator.php" row 293
"$additionalParams['ignore_captcha'] = true;

[remdex]

That's incorrect solution which reduces security of LHC...