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See LP developer site for API docs and guides: https://developers.liveperson.com/documents.html

Users & Skills Tool For LiveEngage

An example Node.js application that can be used for creating/updating users in LiveEngage and it can be used for creating skills in LiveEngage. The application uses the APIs the Skills and Users APIs that are available for LiveEngage. To run the tool, you will need to enable these APIs on your LiveEngage account.

The tool will read in a CSV file, and then use the APIs to create/modify those users or skills in your LiveEngage account.

You can see a live example of the tool here: https://warm-retreat-67924.herokuapp.com/

You can read more about using the tool here: https://docs.google.com/document/d/1xIrelYhsPAAh8iip4Kg74m7aXK2dJyQ6gClAUhglKc8/edit?usp=sharing

Running Locally

In order to run the tool locally, just download the project and run npm install to install the required libraries. After you do this, just run npm start to start the application.

Your app should now be running on localhost:5000.

Example CSV Files

The CSV files that are used in the tool, must be in the correct format. Here are the some example files that you can refer to:

Disclaimer

This tool was created as an example of how you can use the APIs to create/update users on your account. This is a not a product that is supported by LivePerson.